El Pollo Loco
Mexican · Bakersfield
Sobre El Pollo Loco
En El Pollo Loco, te damos la bienvenida a un rincón de México donde el sabor es el rey. Nuestra especialidad es el pollo a la parrilla, preparado con cariño y siguiendo recetas tradicionales que te transportarán directamente a tierras mexicanas. Ven a disfrutar de una experiencia auténtica y delici...
En El Pollo Loco, te damos la bienvenida a un rincón de México donde el sabor es el rey. Nuestra especialidad es el pollo a la parrilla, preparado con cariño y siguiendo recetas tradicionales que te transportarán directamente a tierras mexicanas. Ven a disfrutar de una experiencia auténtica y deliciosa, ¡te esperamos con los brazos abiertos!
Què diuen els clients de El Pollo Loco
El Pollo Loco in Bakersfield receives mixed reviews. Many praise the tasty chicken, fast service, and friendly staff, especially Talan. Common complaints include order inaccuracies, missing items, and inconsistent chicken quality.
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Ideal per a
Tip: Order chicken without sides to save money and prepare your own sides at home.
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Opinions de El Pollo Loco Bakersfield
Good food recommendations for the taco bowls mmmm
Sun oct 5th shift employees best customer service more Pollo loco restaurante needs more people like them All other Pollo loco in Bakersfield area can learn from the Pollo loco on California Ave good job
Eating el Pollo loco is one of the best fast food options in terms of health. As far as I know. The chickens delicious and I enjoy getting the avocado chicken salad with tortillas on the side to make my own tacos. I'm full off 1 meal for 12$.
The service was impeccable. I had a big complicated order and they made it easy. I felt so good ordering that I will be returning again and the service from Talan the cashier was amazing. And the food that the cooks made was so delicious and fresh. You should give them a raise or some kind of appreciation.
We really enjoy the delicious spices prepared in their chicken. Chicken was tender and full of flavor. Although their family meal combo can be expensive. I stay below our budget & only order the chicken without side dishes and I prepare our side dishes at home. Its quick & easy. Just dont forget to ask for extra salsa. Delicious!
I love this place. The service is fast, thorough, and friendly. The food is tasty and very good every time. The menu changes which gives a new experience eliminating the same boring meals like some of the competitions decades old menu's. Having visited thier other restaurants I highly recommend this Pollo Loco establishment as well as all the others.
Food is good as it usually is. Not the best location wise due to people hanging around outside but not bad overall. Just something to think about. They got my order out fast and everything was correct so I don't have anything bad to say about the service itself.
El Pollo Loco has been my go-to place since the 80s. Broke, in a hurry, needed a meal, I remember their soft, warm tortillas as a side. You'd get 5, I think, and add a small side of rice, and there's your days meals for 99 cents. Good stuff. These days, I love their chicken salads and their burritos. They're chock full of chicken and are quite a filling meal. They've been consistently good for the 35 years or so I've been going. I imagine they'll continue to have tasty meals for years to come. (Though I do miss getting anything for 99 cents!) ;)
They seem to always mess up my order been on hold for over 2 minutes to complain about how the forgot my drink on top of it she put a regular I asked for a large. Now I have to go all the way back to get my drink. It’s ridiculous then they get mad and give you attitude it’s happened too many times.
I ordered a Pollo bowl with a chicken breast which that’s not a breast because a breast is white meat and that’s similar to a thigh cause it’s dark meat and my chicken is dry so it must be from yesterday. All I’m asking can I get what I ask for and what I paid for Simple as that and the people working there that is not your food that belongs to the restaurant so stop selling day old meat
Ordered 4 Chicken Avocado burritos, and I'm not too sure what happened to the chicken but it had an odd taste of fish. One more so than the others, leaving a distasteful taste. It could have been a bad batch but I'm not going back. Service was okay.
This places was closed when I stopped by and it was 9:30
had a bad attitude, unfriendly, they forgot something in my order, and did not offer me if I needed anything else (my order had chips and they forget I think if you ask for chips it is obvious that it should have salsa or pico) in which I asked again for salsa obviously for the chips and well this person occurred to me to tell me that I did not ask for in his order and what bothered me even more was that only green sauce, which made me feel that I should accept it and not ask more, because it was just that he showed me, and for the third time they were not friendly to see if I needed anything else, anyway, the complements that this restaurant had have changed and one adapts but I think that the human service we need to improve it with sales and service techniques, of course I know that sometimes humans think they know everything from me I leave them 1 star in service because they made me feel bad, the menu is standardized to be productive and easy to offer I think that here the person was wrong in the service offered that in On other occasions it has been spectacular
Ordered 2 burritos. Simple, Queso burrito no Pico. What I got, a burrito, no Queso and tons of Pico. This after I confirmed twice with employee. Incompetent employee.
Not in the best location and the employees and clientele seem to match that. Food got me stuck in the bathroom the following day. Something is not clean or cross contaminated in there. And they are dealing with RAW CHICKEN….. lucky this place didn’t kill me. DO NOT EAT HERE
My experience with El Pollo Loco left me feeling disappointed and frustrated. Despite ordering the 8 piece family meal through the app, several items were missing from my order. Most notably, my Double Chicken Tostada Salad was missing pinto beans, which is a crucial ingredient. Additionally, the Large Avocado Family Salad that came with my 8 Piece Family Feast was not included, but I didn't notice until I got home. When I arrived at the restaurant to pick up my order, the workers informed me that they were out of the leg and thigh pieces that came with my order. They offered a refund, but I asked if I could have mixed pieces instead. Although I received the more expensive mixed pieces, I later discovered that my order was still incorrect and missing items. It was frustrating to realize that my order was not accurate, especially since the workers seemed rushed and were already preparing to close the restaurant earlier than their posted closing time (it was 8pm, but their closing time is at 10pm). Despite going back to the restaurant to have my missing salad replaced, the dressing was also missing from my bag. What was most concerning, however, was seeing another customer's order being mishandled. She had to remind the workers about her two drinks, which suggests that accuracy and attention to detail are not priorities at this location. Overall, I cannot recommend El Pollo Loco based on my experience. The workers seem rushed and disorganized despite their restaurant having no customers, and the accuracy of my order was poor.
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Informació sobre El Pollo Loco
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3701 California Ave, Bakersfield, CA 93309
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3701 California Ave, Bakersfield, CA 93309
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