Tropical Jerk
Baldwin
Sobre Tropical Jerk
Located in Baldwin, Tropical Jerk offers a warm and inviting atmosphere dedicated to serving authentic local specialties. Guests consistently praise the restaurant for its signature jerk chicken, celebrated for its deep flavor and perfect seasoning, alongside comforting dishes like brown stew and ox...
Located in Baldwin, Tropical Jerk offers a warm and inviting atmosphere dedicated to serving authentic local specialties. Guests consistently praise the restaurant for its signature jerk chicken, celebrated for its deep flavor and perfect seasoning, alongside comforting dishes like brown stew and oxtail with rice and peas. The experience is further elevated by friendly and attentive service that brightens every visit, ensuring even during busy evenings, the team remains pleasant. While parking can sometimes require a quick walk to the side street, the commitment to quality and the distinct Jamaican-inspired taste make this spot a beloved destination for both solo diners and families seeking delicious, flavorful meals in a comfortable setting.
Què diuen els clients de Tropical Jerk
Tropical Jerk in Baldwin is a popular spot, especially for jerk chicken and oxtail. While many praise the flavorful food and friendly service (especially Sarah), inconsistent food quality (dry chicken) and order inaccuracies are recurring issues. Expect potential waits and parking challenges.
Plats populars
Ideal per a
Tip: Go early for dark meat jerk chicken, as it's only available up to a certain time. Be sure to double-check your order before leaving.
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Opinions de Tropical Jerk Baldwin
My favoriteeeeee Caribbean restaurant in Lokg island. Came in today craving some good food and since I live over here, I knew exactly where to go. I ordered the curry chicken, jerk chicken and fried chicken which was all flavorful and fresh. You can literally see the staff making the food in the back and bringing it out. I was helped by Sarah who has always been kind and helpful whenever I have come in. The service is amazing and everything comes out quick! . I definitely recommend!
Food is always good. Parking is a pain. You have to park on the side street. Wait isn't very long which is good. Food pricing has gone up tho. A medium oxtails is $21, large is $26
This was my first time eating here and without a doubt I’ll be back. I had the jerk chicken, my husband tried the brown stew and it was hands down to die for. I was a little skeptical but I am so glad I gave this restaurant a try. Sarah was very polite and made the experience even more memorable she was very friendly warm and extremely welcoming. It’s a 10/10 definitely will be coming back soon with my entire family. Thank you Sarah! Found my new lunch spot while I’m in town.
KAREN IS SO RUDE!! I ordered my food and they forgot my oxtail and rice and peas. She told me she doesn't care and come back tomorrow. I drove far to come get my food and paid for it, they forgot it. I kindly asked for my food and Karen who worked at 6 pm rude told me she doesn't care that's not her fault. HORRIBLE! Sarah was the one who took my order. Horrible service! I asked to speak to a manager and she said they don't have one. Horrible!
Absolutely love Tropical Jerk in Baldwin! The service is always top-notch, and I have to give a special shoutout to the cashier, Sarah. She truly brightens my day every time I walk in. Her warm, friendly energy and personal touch make a huge difference—she somehow always knows exactly what I’m going to order! Efficient, kind, and genuinely caring, Sarah makes each visit feel special. Highly recommend this spot not just for the delicious food, but for the amazing service too.
I spent 36.00 for 2 medium dinners I called over the phone and the young lady never put my order in correctly I drove a good 25 minutes to get there and then another to get home I noticed there making a lot of mistakes I’m looking for some were else to buy dinner for my family no sweet sauce no gravy and she ask me what I wanted to order but was talking to some one else the whole time I won’t be getting any food there I’m going to go back to Uniondale for my food at least the service is better there is a on going problem but the food is good that’s just a lot of money to spend for bad service not every one cares about your food😳 the food it’s dry though and through on a Sunday this is so wrong
Tropical jerk At Baldwin is one of my faves go to for dinner. It can get very busy and the wait can be tiring but staff is nice. I usually get either oxtail or jerk chicken dark meat only. Dark meat only option is only available up to a certain time but yea I'll definitely keep going to this tropical jerk.
Updated 3/16/24 Outside of eating Jerk Chicken & Jamaican Patties surfside in Montego Bay, this is probably the best Jerk Chicken I have ever tasted anywhere in the US. Peas & Rice with Oxtail Gravy is sublime. They also make an excellent Mac & Cheese. Their homemade Scotch Bonnet Hot Sauce has the right amount of heat & flavaaa, without being overpowering. Place can get very busy during peak times at Lunch & Dinner, so be forewarned. At times they have run out of various sauces, due to high demand & shortages of ingredients, so keep that in mind. Staff is fairly pleasant, however at peak times it can be brusk. So try to be patient. Highly recommended!!!
Love buying food from this spot when I lived in Hempstead. Now I’m in West Islip I still drive all the way to this location for my favorite jerk chicken with vegetables & rice/peas. They also have yummy stew oxtails & crispy fried chicken. Will keep coming back!
Wrong order again I do not live out here I travel 1 hour to get this food yet it’s wrong again an the young lady they have she seems new she do not write down what the order is white meat or dark meat but today it was a guy got it wrong 2 times in they got my order wrong please train your staff am a food critic I am not going to write a review on my blog yet but it’s going to happen an about that lady who serves she has an attitude she needs training u don’t know who comes in your for food n I can write a review that will mess up your business fix this the girl who had the baby need to come back the other people are not good at the front counter an the girl with braces is great also other staff need training
Absolutely disgusting attitude and tone from the cashier with the heart earrings. Please use a different cashier to interact with the customers. PS she’s always like that
This is the third time this place has completely messed up my order, and at this point it’s beyond careless, it’s just plain lazy. The worker asked exactly what I wanted, repeated it back, and immediately packed the bag, so there was zero reason to expect anything was wrong, yet here we are again. Once the food was handed over, it felt like the only goal was collecting the money and rushing you out, not actually serving customers. This place clearly does not care about accuracy, quality, or customer experience, and it shows. Read the reviews and believe every negative word they’re not exaggerations, they’re warnings. Do yourself a favor and check everything before you leave, or better yet, don’t put yourself in the position to be disappointed at all.
I’ve finally decided to review this restaurant after multiple purchases over a period of years. I find their food is good ie. the oxtail platter. However, if you get there by 4-5 pm they usually run out of it and do not make any more for the day. Today, I purchased the stew peas with beef and found their soup thin, watery with little flavor, no peas, no potatoes, and few dumplings. It had what looked like one piece of cassava that looked cooked down in something else and the meat extremely fatty and tough. Let me be clear, their platters are generally good but oxtail will not be available after a reasonable certain hour. The soups are highly questionable now since I called back to inform them of my dissatisfaction and was told there was a change in the staff that made the soup. She stood by and defended the current quality of the soup after refusing to taste the soup as asked. Think twice about purchasing soups there, due to inconsistencies.
Food is amazing as always but the staff just work so slow sometimes youll sit and wait 35 min for a small rice and chicken Thats unacceptable 2 times i went on my work break and i could not eat the food because i took to long to recieve it and i had to get back to work staff has to move a little faster
ABSOLUTELY ZERO OUT OF TEN SERVICE. DO NOT CATER HERE. MY FATHER ORDERED A JERK CHICKEN PAN DAYS BEFORE FOR A FAMILY GET TOGETHER .WHEN HE WENT TO PICK IT UP THE ORDER MY DAD CAME HOME FURIOUSLY SAYING THE FOOD WAS NEVER PREPARED OR IN THE MAKING. WHAT DID YOU BELIEVE THAT NO ONE WAS COMING TO PICK UP FOR THE ORDER? OR DID YOUR INCOMPETENT EMPLOYEES FORGET? WHICH I DOUBT FOR SUCH A BIG ORDER YOU WOULDN'T FORGET SOMETHING LIKE THAT. THIS LOCATION IS NOT READY TO OPEN FOR CATERING. PLUS I SUGGEST YOU TO TRY OUT UNIONDALE LOCATION. I DO HOPE THE CHICKEN IS NOT DRY JUST AS MY LAST ORDER FROM THIS PLACE HAS BEEN. BUT I DOUBT IT BECAUSE OF SUCH A RUSH I HOPE THE CHICKEN ISN'T UNDERCOOKED?
Service is really disappointing.. hasn’t changed over the past several years. I don’t understand why it takes 10 minutes to answer a phone then hang up, to place an order. No hospitality, and then people wonder why mom and pop shops like this close 👎🏼
I got 2 orders of jerk chicken with rice and peas medium at $30. The rice and sweet sauce is really good. The chicken is ULTRA dry and hard. Doesn’t taste like real jerk chicken either. It’s giving stew chicken not REAL jerk cooked on a bbq grill. Also 1st Jamaican restaurant I been to where they give a bunch of breast pieces and NO thighs. And yes breast are dry in general but legs shouldn’t be soo hard and dry. Def NOT worth the price. Keep looking
I live in the community and go to this restaurant for convenience because I know good Jamaican food as a Jamaican native & this place isn’t it. Everyone is so rude at this establishment. Every time my husband orders jerk chicken rice & peas they pile up the rice more than the chicken. The jerk chicken is so dry make sure you have water to wash it down. Please do better taxes are really high in the area and the community deserves good Jamaican cuisine.
The jerk chicken was extremely dry and over cooked. I could not eat it. I have ordered here before and have raved about the freshness and taste of their jerk chicken but not today. I cannot believe what they gave me. I brought three dinner for family members and I hope their chicken was better. I should walk there and get another serving. Look at this chicken.
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1321 Grand Ave, Baldwin, NY 11510
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1321 Grand Ave, Baldwin, NY 11510
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