Jimmy John's

Jessica Weber

The last 2 times I’ve ordered they’ve gotten my lees wrong. Then I try delivery because I can’t leave where I’m at and they say they can’t find the address. This is THE WORST jimmy johns to go to. I wouldn’t be surprised if they get shut down.

sarah Williams

I've only been to this location twice and both times it's been so painfully slow. I understand that not every location is freaky fast. But both times I've come to this location I've waited over 10 minutes for one sandwich

Al Smith

I guess twenty five dollars doesn't get you a full soda delivered

Carla Jones

So I ordered two sandwiches with chips and pickles. One 1 bag of chips, no pickles and my sandwich was supposed to have mayo. And the just said they could give me a credit for the missing chips. How about compensating for the other missed items and the fact that my meal was ruined because of all the missing items.😒😒🤔

Steven Robles

Store was completely empty. Not a soul. We waited for 10 minutes and decided to leave. Management should look into getting new employees.

Beth Austin

Complete disaster. Never going to this store again. Ordered a sandwich box and pickles the afternoon before for 10:15am pick up. Decided to show up at 10:20 to give a little extra time to make the 6 sandwiches. Pulled up and wait about 2min to be acknowledged through the drive thru speaker (the worker was out front on her phone then ran in to assist me). Told her I had a pick up order, she asked for who? I said my name. She said ok we are finishing that up, should be just a few minutes, please pull forward. Ok that’s fine. Pull up. After almost 10 minutes I’m handed a box and a half hearted apology for the delay. I asked where my pickles are and she says I didn’t have any. I show my online receipt and she says oh that’s weird it will be a few more minutes. During this time I’m like I wonder why they weren’t on the paper receipt. So I go look at it on the box (thankfully), they gave me someone else’s order. I get her attention, “hey this isn’t even my order, this is some Porscha lady’s.” She proceeds to say oh no… runs off, comes back, we are working on yours now! It will be 8-9 more minutes. After 20min waiting in the drive thru, given the wrong order and just the whole mess… I’m given the right order and I get home, open the box, mayo all over the sandwiches when the order said no mayo, take packets. Two of my friends don’t eat mayo and wouldn’t even eat the sandwiches. Not a single thing went right. Incompetent, careless employees. (Sun April 13th this happened)

Channing Paine

Request for Refund – Repeated Order Issues Dear Jimmy John's Belton location Customer Service, I have ordered from your company THREE separate times, and unfortunately, each time my order has been incorrect. Despite my patience and willingness to give your service multiple chances, my most recent order was also wrong. When I reached out, I was told they'd have their driver send out the correct order and was hung up on, no apology for the mistake, an hour later I had not received anything and called the store and was told they could only offer a credit to my account instead of a refund then hung up on me again. However, since I no longer plan to order from your company due to repeated mistakes, a credit is not a suitable resolution. I kindly request a full refund for my most recent order, as I did not receive what I paid for. I would appreciate a prompt response and a resolution to this issue. Thank you for your time. Best, Channing P.

Eibor Hell

Gave me the wrong sandwich. I emailed and they apologized but didn’t offer to give me the correct sandwich. The veggie sandwich I got stuck with was so gross. I ordered a BLT. My first time ordering jimmy Johns. Won't be ordering here again.

Olga Castillo

Went in for lunch there was no line, there was only two people working a female and male. The female had great customer service the male was angry tossing sandwiches on the counter (I’m assuming it was a drive thru order) I ordered a sandwich without mayo and the guy put mayo on it anyways. It took 20 mins to make, 4 people that came in after me got their food before me, terrible service.

Brandee Goddard

Pretty sad when you go to jimmy John’s and you can’t eat much off the menu due to dietary restrictions but want to try to enjoy a dinner with your husband and they charge the full price of a sandwich when you ordered turkey, bacon, mayo and avocado only and they give you minimal amount of meat with most of your avocado spread smeared on the paper it’s wrapped in. They could atleast give your more meat if they are going to charge you $9.49. I had to come home and add my own mayo since they forgot. At least I was able to come home and add my own gluten free cheese and bread. Won’t be eating here again until they become more inclusive with their options.

Emmalin Hoover

Order with caution! If u place an order ahead your more then likely still going to wait for ur sandwich due to them not paying attention to tickets and DO NOT ORDER CSTERING HERE!!!!!! I ordered 2 18 boxes and when I arrived to pick up the order it was not made! Causing us to be late to the event by 30 minutes! The reservation was for an hour with 15 minutes of that being clean up needless to say we didn’t get to use the party space for my 2year old daughters second birthday beyond disappointment the management did not care. Highly disappointed eill never be back unless new management !!!!

J L

I will not be returning to this location. I paid 11.00 for a sandwich that my child could have made. Ordered through door dash and it did not say it would be served on basic sliced bread. Also I paid extra for Avocado which was not even on the sandwich. I would not be as upset but this is the third horrible experience we have had in the last year with this location.

Christina Johnson

Do you think maybe I could have gotten some turkey on the turkey sandwhich? Jesus what a rip off. First time trying Jimmy Johns, and it would have tasted great had it actually had filling. cant even call this a sandwhich. Never bothering again with this location.