Wendy's

Name: Wendy's
Address: 345 Valley Ave, Birmingham, AL, 35209, US
Telephone: +12059427272
Rating: 3.8

Fast food · Birmingham

Savor the flavor in Brum

3.8 · 972 ressenyes Google

Wendy's

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locations.wendys.com

Yelp 2.0 (30) Uber Eats 4.2 (700)

Sobre Wendy's

Fast-food burger chain serving sides such as chili & baked potatoes.

Preguntes freqüents sobre Wendy's

Wendy's es troba a 345 Valley Ave, Birmingham.

Wendy's ofereix cuina fast_food.

972

Ressenyes

Opinions de Wendy's Birmingham

Ressenyes (20)

Yalonda Richardson

The person at the drive thru was soo bubbly and outgoing.

Willie Rutledge

I went through the drive thru. My food came fast. My order was right.

LaTanya Guest

The food is not the issue here. The food is always fresh and hot and delicious 🤤. But what I don't like is that the staff focuses more on the drive thru than the front counter. If you go to the counter you can expect to wait about 10 minutes before your order is taken because everyone is scrambling to get the drive thru first and the customers at the counter just have to wait. I don't think that's right because it should be enough staff to handle both sides. This particular day that I was there it was like 6 or 7 of them back there but all of them were working drive thru

Arianna Lenaè

You guys are always making good food, and have friendly employees, but I'm just a little disappointed, since the drink machine didn't have the flavor I wanted, but other than that, it's alright!!

Willie May

They never have enough to make a combo ham no burger fries no coke product

Birmingham Pony

I ordered a burger with no tomato and a 10 piece honey bbq saucy nugs. I got a burger with tomato, a dollop of honey bbq on otherwise dry spicy nugs, not regular. I'd have written that off as them substituting because they didn't have regular nuggets cooked, but they had to drop the nugs because they didn't have any ready. My bar for fast food is pretty low, but they managed to get every item wrong at least once AND it wasn't fast. Plus the place looked dirty through the drive through window. Guys, get your act together.

Carrie Carter

Check your orders before leaving the drive thru. I ordered, 3 biggie bags bcb. 1 plain. None were plain, 1 had lettuce, 2.had mayo and tomato. They were not busy.

Mike James

Came in to pick up a mobile order and it's 11am, no patrons inside the restaurant and it's not clean. Trash was everywhere, the floor was sticky. The workers were complaining about every little thing. They were complaining about the drive through patrons, they were complaining about bagging everything up, and they had nasty attitudes. I will definitely not be back to this location.

Alex Hester

The manager was super rude to me when I was picking up a doordash order explaining they were short staffed. I understood that, but didn't give me the chance to explain I am a doordash driver picking up for somebody and I wanted an order for myself. Just a large vanilla frosty. She barely let me spoke at all.

Sydney Taylor

Horrible, asked for different nuggets. Told me that, that’s how they come all nuggets are like this because of the GREASE ! Disgusting

Rona Joyner

The food is HORRIBLE!! Italways tastes old. Code Enforcement need to pop up on this location. Need to get new staff too!! The service is despicable.

ginger matthews

If your order is correct, it is good! Always hot and fresh. The service is terrible. The lady working the drive thru never smiles or exchanges pleasantries. It would be beneficial to this location to implement some of what is taught at Chick-fil-A academy

Chi Quetta

The absolute WORST. The line is long every time I go! I don't know if it's a pay issue or they just have terrible judgment when it comes to hiring people.

jehgq82 smooth

I went to pick up a mobile order for Mekeba Crenshaw despite the low weight for a mobile order no hash brown and I suggest this supposed to be a cold coffee for the second week straight

Michael Fritts

It took 30 minutes to get 2 cheeseburgers and a fry and water. The Wendy's off greensprings hwy is horrible. No customer service and they played inside of Wendy's more than helping people. We went Sunday Aug 10th around 2 30 pm. It is nasty and no customer service and the food after 30 minutes was cold.

Attison

Completely empty other than 1 person who was also waiting on their order. I work at a restaurant. It shouldn't take 30 minutes for two small*mobile* orders. I wasn't even acknowledged until at least 10 minutes of standing at the register. (3 people had walked past me or stood in front of me) I could have cooked and served the food myself to everyone in the lobby by the time I got it

Mikyla Weatherington

I came to Wendy's at 8 o'clock today I waited in the line for 18 minutes yall got my order wrong! Over charged me for it ! I really expect just a little bit more since its early in the morning! Now I'm late for work. Don't have my French toast and I was overcharge! Very annoyed 😒

Philetus

As a dasher, this has to be one of the worst stores to come thru. They don’t make it clear on where you pick the order up at. Half the time the doors are locked after a certain time. Drive thru is just ridiculous. The manger is not helpful at all. I would not recommend this store after 7pm.

Amberle Cotton

Ordered a Asiago-Ranch Chicken sandwich combo with NO TOMATOES, #8 I believe. I read the # from the menu to the employee. Then she started rushing me through my order and asked me, “regular or spicy?”…I told her I want the Asiago chicken sandwich? She says uhuh regular or spicy, I’m like regular. Get my food, usually check it but I got home and it was not what I ordered. It was a SPICY chicken sandwich WITH TOMATOES, regular cheese, and some other stuff I don’t know, just a mess and NOT THE ORDER THAT I TRIED TO CONFIRM WITH HER. So if you gone eat there, just check your food. I ain’t going back, I’m done with them because it’s not the first time they done passed me some BS through the window.

D Morrison

I would give this place zero stars. My reason behind that is this. I just received my order through the drive though and truly I’m not very happy the only good thing that I seem to have gotten out of my meal is the soda. The quesò fries are so greasy it’s crazy. My JR bacon cheese burgers I got 4 of them are cold to the touch, by far the worst meal I have ever received from a Wendy’s. Customer service was awful the poor guy that took our order sounded as if he didn’t want to be at work at all. I am truly unhappy with the result. Health food and safety violation for give out cold food that could have bin sitting for god knows how long, get bacteria on the food it self. I will not be coming back to this location again few to the un-circumstances that occurred tonight on this Saturday 10, 2024 at 11:00pm also didn’t get a receipt after paying. Customer service seems to have truly gone out the window thee’s day.