Qi
Thai · Broadway
Sobre Qi
Located on Broadway, Qi is an Asian-owned, women-led sanctuary offering transformative skincare treatments and restorative massages. Guests consistently praise the calm, welcoming atmosphere that instantly relaxes visitors upon arrival. The space features gender-neutral restrooms and operates as a d...
Located on Broadway, Qi is an Asian-owned, women-led sanctuary offering transformative skincare treatments and restorative massages. Guests consistently praise the calm, welcoming atmosphere that instantly relaxes visitors upon arrival. The space features gender-neutral restrooms and operates as a dedicated transgender safe space, ensuring inclusivity for all. Renowned for its affordable pricing and exceptional service, the team provides attentive care with skilled techniques ranging from deep tissue to soothing hot stone therapies. Whether receiving an individual or couples massage, clients often leave feeling completely renewed. With convenient online scheduling and on-site parking, Qi invites everyone to experience a truly relaxing escape where professionalism meets genuine warmth in every interaction.
Què diuen els clients de Qi
Qi receives mixed reviews. Many customers praise the relaxing atmosphere, skilled masseuses like Amy, and inexpensive prices. However, some report issues with unprofessional behavior, demanding tips, long wait times, and difficulty booking couples massages.
Ideal per a
Tip: Book in advance and confirm all details, especially for couples massages. Be aware that some customers have experienced pressure to tip.
Què veure a prop
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Explora els voltants de Qi
Qi es troba a Broadway, envoltat de llocs d'interès cultural i històric. Aquests són alguns dels punts més destacats als voltants.
Patrimoni Històric
- Fort Washington Presbyterian Church (A 164m) — church building in Manhattan, New York City Lugar inscrito en el Registro Nacional de Lugares Históricos
Edificis Religiosos
- Church of the Incarnation, Roman Catholic (A 247m) — church building in Manhattan, United States of America
- Holyrood Episcopal Church (A 572m) — church in Manhattan, New York City
- St. Spyridon Greek Orthodox Church (A 578m) — church in Manhattan, New York
- St. Rose of Lima's Church (A 704m) — church building in Manhattan, United States of America
- Fort Washington Collegiate Church (A 750m) — church in Manhattan, New York
Parcs i Jardins
- J. Hood Wright Park (A 297m) — park in Manhattan, New York City, United States of America
- McKenna Triangle (A 666m) — park in the United States of America
Altres Llocs d'Interès
- Bard-Haven Tower I (A 329m) — building in New York City
- Bridge Apartments (A 510m) — apartment building complex in Manhattan, New York
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Preguntes freqüents sobre Qi
Opinions de Qi Broadway
It was the best one ever it felt as I was in heaven
Judy strong and good
Worth the price!
Amazing massage
Excellent services
Very good experience with Amy love the stone massage!
Annie did a wonderful job. She has great techniques.
Excellent massage and cupping session. Massage therapist was extremely professional and relieved all of my body aches and pain. Also received foot reflexology and head and scalp massage.
I discovered this location through Groupon and they have not disappointed me. Good service 10/10 MASSAGES
Amazing this is my third time coming and I will keep coming here. Massages are amazing
CAN YOU HEAR ME IM SCREAMING MUST GO GET THAT MASSAGE YOULL BE GLAD YOU DID. It melts away all stress but get one hour it’s great ! Relax and feel the stress or muscle tension melt away !!!! Happy sleeping 💤
Great experiencia every time at a good price. I have been coming for years and always a good experience. Love this place
Excelent cuping and massage very good lisa massage
Mia did an amazing job!! Will definitely be back!!
The cupping experience was amazing. She knew exactly where to focus. I was on a natural high for three days my body felt so good.
Great experience! Instant shoulder and neck relief with an increase of blood flow and circulation. Will definitely go back.
AMY WAS AMAZING !!? Try the cupping it’s GREAT !!
Clean. Nice employees. Good prices. Nothing fancy. Will be my regular treat for sel .
Amazing experience
Thank you Corey and Sandy. You guys have helped me so much with my foot pain and body aches from my accident. Amazing people
Really good 30 min full body massage for $28.
Nice massage and the ladies are very excited and nice to you
🌟🌟🌟🌟🌟
Had a great massage experience! Was hesitant with the prior negative reviews but seems like they’ve made some improvements. Left very relaxed and was able to use my Groupon!
This place is incredible! Have been going to see Amy for years, and can't recommend enough. Kind and really address issues of chronic pain.
Harlem massage — interesting experience near 168 st!
I desperately needed a shoulder, neck and upper back massage. Coco was amazing. She gave me a full body treatment and I didn’t have to say a word. She knew exactly the spots that needed a little extra pressure. She checked in with me as needed and worked her magic. This isn’t a spa, so if you’re looking for that fancy stuff, private room, and all the fixings..this isn’t that type of place. It’s local, affordable and perfect if you’re needing a quick, no-frills fix to relieve some tension or discomfort. Definitely will be returning for Coco!
I’ve never in my life of massages have ever had a massage done so good! Have you ever gotten your finger tips and toes massaged individually?? Like never! The place isn’t esthetically pleasing but they have a customer for life!! You should definitely book with them my booking was for 90 minutes and every minute was amazing
Great place to come to and get a great massage.
Excellent and affordable service, I walked in and was seen immediately!
Calming and relaxing. A great pick me up! Will be back.
Awesome job!!!! My favorite place to go!! I recommend…
Love their massages, I go every time my body hurts, I'm lucky i live near by
Excellent massage, highly recommended!
Found this place on Groupon. Mia did an amazing job. Something quick and local
Excellent service very relaxing.
Great experience! Felt al muscles hit!
Excellent massage. Highly recommend for a good deep massage. Thank you
Great first experience! Clean and comfortable space, professional masseurs, and perfect full-hour massage. Hot stone is a great supplement. I didn't feel nervous and relaxed when I left. Highly recommended!
The massage therapist is highly skilled and knows exactly how to target sore areas. I felt so much lighter and more relaxed after the session. The prices are very reasonable, and the experience is worth every penny.
Very good therapist. She is great her name is Amy. Very skillful and knows the right techniques!!
It was a phenomenal massage. I was not forced to tip. They were on time and ready for me when I arrived. I am a very active physical person and get massages monthly and although I could not speak to her she clearly understood my body and did a great job. I also paid the extra $20 for the cupping. I found them on Groupon but will be a regular customer for life I already purchased another 2-hour massage.
i had a truly wonderful experience. the prices are unbeatable. i have some chronic muscle pain so this was all about working some of that out. i left the building already able to stand up taller and with better posture without pain. this is not necessary the quietest or most relaxing atmosphere for someone looking for more of a spa vibe BUT if you need some pain relief from a great massage this is where you gotta go. also: tip these employees well! just because the prices are so affordable doesn’t mean you gotta take advantage of their labor. note about the picture: the sign made me laugh and i wanted to include it
Massage pretty relaxing and good great price too!
They’re prices are very inexpensive and they give a great massage. The staff are very friendly and wonderful. I came out of there feeling like a new person. It was very relaxing that I even took a nap while I was being massage. A piece of advice for the women is not go in there with makeup or with your hair being recently wash because they will be massaging you from head to toe with body oil and lotion.
They’re prices are very inexpensive and they give a great massage. The staff are very friendly and wonderful. I came out of there feeling like a new person. It was very relaxing that I even took a nap while I was being massage. A piece of advice for the women is not go in there with makeup or with your hair being recently wash because they will be massaging you from head to toe with body oil and lotion.
Massage was fantastic! I'll recommend it to my friends, and I'll definitely be back.
I just finished a full body massage and I feel renewed. Amy was very good at targeting the spots that were tight due to my anxiety. Thank you so much.
I love every second of my massage. The lady was amazing!! I will definitely be coming back
I had an absolutely incredible experience at this Chinese massage spot in New York City! From the moment I walked in, the atmosphere was calm and welcoming, making me feel instantly relaxed. My massage therapist was not only highly skilled but also attentive, intuitive, and genuinely cared about my comfort throughout the session. The massage itself was phenomenal. Every knot and sore spot melted away under the therapist’s expert hands. I could tell that they were well-trained in traditional Chinese techniques—combining the perfect balance of pressure, stretching, and soothing movements. I left feeling completely rejuvenated, lighter, and with a sense of wellbeing I haven’t felt in ages. On top of that, the place was spotless and smelled wonderful. The staff were friendly, professional, and made sure the entire experience was top-notch from start to finish. If you're in NYC and looking for an authentic and truly excellent Chinese massage, I cannot recommend this place highly enough! Five stars, hands down. I’ll definitely be coming back!
I had an amazing couples massage here and it was such a relaxing experience from start to finish! Amy was absolutely wonderful—so kind, attentive, and made sure we were completely comfortable the entire time. The atmosphere was peaceful, the massage was exactly what we needed, and we left feeling refreshed and stress-free. Highly recommend!
I love every second of my massage. The lady was amazing!! I will definitely be coming back
I just finished a full body massage and I feel renewed. Amy was very good at targeting the spots that were tight due to my anxiety. Thank you so much.
I had an amazing couples massage here and it was such a relaxing experience from start to finish! Amy was absolutely wonderful—so kind, attentive, and made sure we were completely comfortable the entire time. The atmosphere was peaceful, the massage was exactly what we needed, and we left feeling refreshed and stress-free. Highly recommend!
I had an absolutely incredible experience at this Chinese massage spot in New York City! From the moment I walked in, the atmosphere was calm and welcoming, making me feel instantly relaxed. My massage therapist was not only highly skilled but also attentive, intuitive, and genuinely cared about my comfort throughout the session. The massage itself was phenomenal. Every knot and sore spot melted away under the therapist’s expert hands. I could tell that they were well-trained in traditional Chinese techniques—combining the perfect balance of pressure, stretching, and soothing movements. I left feeling completely rejuvenated, lighter, and with a sense of wellbeing I haven’t felt in ages. On top of that, the place was spotless and smelled wonderful. The staff were friendly, professional, and made sure the entire experience was top-notch from start to finish. If you're in NYC and looking for an authentic and truly excellent Chinese massage, I cannot recommend this place highly enough! Five stars, hands down. I’ll definitely be coming back!
Great first experience! Clean and comfortable space, professional masseurs, and perfect full-hour massage. Hot stone is a great supplement. I didn't feel nervous and relaxed when I left. Highly recommended!
Straightforward reflexology that left my feet and body feeling amazing. After I left I felt the effects throughout the day. This was not the most glamorous place but it did the trick for quick same day appointment and quality service. I found it easy to get to after I got off the train.
I had a really awesome full body massage and reflexology. I even went for the added cupping service, which was painful but I guess I needed it. I would have rated this establishment 5 stars just for the service alone! But what I really and truly didn’t appreciate was being hounded for tips! That’s is not ok! People are paying full price for a service and come to relax. You cannot dictate to someone what to tip. If it’s that serious that you are stopping people from leaving your establishment, then raise your prices! Seriously it’s not cute and it doesn’t make anyone want to come back.
They do a great job, and the place need to be cleaned properly. Some roaches walking around, linen need to be often wash as well
This place don't look like much on the outside but the work they do inside is amazing. I had a deep tissue massage with hot stones and foot massage also. You feel brand new when you come out. I recommend to everybody. The only turn off was while paying she demanded a tip and got a little upset when it wasn't to her liking. Also, pay in cash because it's a $8-10 difference for credit card.
This place don't look like much on the outside but the work they do inside is amazing. I had a deep tissue massage with hot stones and foot massage also. You feel brand new when you come out. I recommend to everybody. The only turn off was while paying she demanded a tip and got a little upset when it wasn't to her liking. Also, pay in cash because it's a $8-10 difference for credit card.
So far, I’ve came here about two times and I’m really loving this place. I love Amy’s work. She is very skilled in Chinese massage. She always takes out my nots and I’m so grateful to her because I leave there feeling better and just so happy. My only recommendation will be to have better heating system since it’s the winter time it was really cold that day.
So far, I’ve came here about two times and I’m really loving this place. I love Amy’s work. She is very skilled in Chinese massage. She always takes out my nots and I’m so grateful to her because I leave there feeling better and just so happy. My only recommendation will be to have better heating system since it’s the winter time it was really cold that day.
The place is decent but some ladies are better than others. I wish they’d bring Judy back she was the best.
Do they do mouthwork ?
Love this place but there is a new lady there that isn’t very good. I’m not sure if she is still learning but she needs to be better trained. The massage is not thorough and is inconsistent. I will only be getting a massage from the older lady from now on. They should also work on the cleanliness a little more. The sheets and towels smell like old oil. I don’t know how often they are changed. The prices are great though. Thanks for your response but based on the smell of the towel I covered with I am sure you don’t change those after each customer. It was coated with and smelled of old oil. I loved my massage but they should be changed or washed more frequently
The massage was decent but this place is not sanitary. The place has a foul odor, massage table smells and towels smells. I don’t recommend.
They give great massages but force customers to tip them. Honestly, I'll just have to look for another massage place.
Hmm.. before someone was speaking and understanding you and your English, New stuff OMG, no English, you'll lose about 5-7 minutes only explaining duration 45minutes, 1 hour, and if they understand you are lucky, masage is fine, Now it is up to you to try your luck
The lady giving me my massage had her phone out while massaging me. I noticed because I looked up to ask her to go softer.
I was there for a massage with my husband and is only 2 person there. They have to stop to take care the phone or anybody that knock on the door.
I'm bumping my review from 4 to 2 stars. After coming for the past year and receiving solid massages from the two regulars, I just worked with a masseuse I've never seen before. It was a forceful, uneven massage and she raked over my spine a number of times, even after I told her it hurt. I wish I'd stopped the massage sooner, because two days later my back is a total mess. The sheet on the massage table also seemed a little scummy, like they hadn't changed it recently, and it was damp around the face hole. It took at least five minutes for me to convey these concerns, and only after using Google translate was I able to get switched to a different room. I'm sorry to say I won't be returning anymore, and would recommend caution when coming here. Not all the masseuses are equally well-trained, and the cleanliness seems so-so.
The way they demand tips makes u think they ain’t getting paid enough to do there jobs my oh my. I saw them catch other customers off guard with how shifty they asked for money. For the price of two people it was okay, the massage was a bit rough but they really ruined it by the time we tried to leave. It looks like they need to renovate the place a bit too. For the amount of time it took to travel here… it was just nice for the experience.
The service here was absolutely awful. I showed up excited that I could afford a massage after being so achy and overworked. I presented my Groupon voucher from my Google Wallet and the masseuse took a photo. As I was undressing in the curtained stall (they don't actually have separate rooms), she BARGED IN while I was nearly naked and put a phone in my face without a word. I was shocked and so uncomfortable but I talked to the owner who said the voucher didn't show properly. I went into the app and got him a better voucher. I decided to give the masseuse the benefit of the doubt bc she seems like a recent immigrant, so maybe she didn't know this was highly inappropriate and invasive. The massage technique was mostly good with some exceptions. She only spent about 2 minutes on my feet, out of 60. I thought ok maybe it's because I asked her to massage my jaw when she did my face. (Btw that HURT my jaw soo bad after!! Jaw massage needs to be gentle!!) So I asked to get another 15 on my feet and she nodded but didn't move. I gave her $20. She gave $5 back and I told her to keep it. She gave me the 15 on my feet and legs. I gave her another $20 and asked for change. She looked confused and gave me a post-it. I wrote $7 and said "I want to give you more tip, $7". She went to the back and gave me $7. I tried explaining it to her and used the post-it, but she couldn't understand and started yelling at me in Chinese! Another woman came and I explained everything. She gave me my change and they went to the back. No apology, nothing. I left much more stressed than when I arrived. Plus the ambiance is horrible. You can hear everything inside and outside the place. I asked for the music to be turned up bc it was at a whisper in the beginning and the masseuse didn't understand me for a while. Someone let their phone ring without silencing multiple times!! Ask people to silence their phones!! And if you have a person-facing role, you should have basic knowledge of the common language of the people you face!! Absolutely ridiculous, and I say this as an immigrant with parents whose whole family had to learn the language when we came here.
Im new to the area so im in need for a new massage spot. This wasn’t too far from my home reviews seems decent so I took a chance on it. I called ahead of time to come in at 9pm and I thought things would run smoothly from there. Now I’ve been so many Asian bodywork spots over the years and I highly do not recommend this one: 1. The massages are very outdated and it felt lazy.. my partner at home coulda gave me the “massage” more so rub down that I received. No technique was used. 2. NO MUSIC usually when you get a massage there’s relaxing music playing in the back it was just awkwardly silent. 3. It seemed like my masseuse was the only one in the place and I was right she was. So during my massage someone came in and she had to attend to him mid massage which wasn’t very relaxing. 4. NO A/C we are in mid summer to be in a “relaxing place” with no air conditioning is ridiculous especially bc on the walk here i definitely got a little hot and walking in to a space with no ventilation certainly wasn’t very comforting. The massage room itself did have a fan but that kind of felt like a slap in the face. 5. TIME MANAGEMENT ! My appointment started at maybe 9:03 - 9:05 every place I’ve ever been to uses a timer to ensure every minute payed for it worth it. My massage felt rushed and I was indeed skimped on 3-5 mins of my massage she also didn’t follow the request of the package I chose. She stopped my massage literally as soon as it hit 10:15 she should have stopped at 10:16 even if she was counting my massage appointment from the second I walked in. 5. LASTLY PAYMENT! On their site they have a couple of packages one being $69.99 which I chose and we discussed prior to my appointment. To add cupping it was only $20. I did the math prior to arriving at the front desk to pay it would have been $90 and I was leaving a $15 tip. She quoted me $95. Already dissatisfied with my experience I didn’t even ask any questions and just handed her the money i previously set aside. If she decided to overcharge all she did was take away from her tip .. Anyways I DO NOT recommend I’m sadly still on this hunt for the best bodywork spot in the area 💔
Location smells like food and requesting for tips, at the end of the day I always tip people but you don't ask for it cuz at the end of the day tips are optional not mandatory,the massage was good though
Went in for a couples massage with a groupon voucher. Small run down place. There were only two employees present. When we arrived they were both attending someone so there was no one up front to greet us, we waited about 10 minutes having an appointment. The “couples massage” was in two separate sections with a small curtain dividing the “rooms”. While receiving the massage customers kept entering the establishment talking loudly while waiting to be greeted. Really took away from the experience. Wasn’t the worst massage I’ve had but far from the best. They also force you to pay $15 tip per person. Wouldn’t go back.
Bought a Groupon for a 90 minute couples massage. Set up an appointment with them over the phone. Went to appointment on time just to be informed they can’t give us the couples massage we paid for, and instead offered to give us separate massages 90 minutes apart. That completely defeats the purpose of a couples massage. They should’ve called us ahead of time to inform us of a scheduling issue so we could reschedule. They did give us a later time, which we took but it messed up our plans for the night. The massages were good except my masseuse didn’t spend enough time on my neck which is strange as that’s a common place people hold stress. It was mostly a back massage. The odd thing was she very roughly scratched my scalp as if it was supposed to a massage. A scalp massage is great if it’s an actual massage - scratching roughly is just weird and uncomfortable. it also still wasn’t a couples massages we weren’t together - everything’s separated by curtains. Which also means when people come into the location talking you hear everything which is disruptive. The appointment issue seems to be trend as we overheard the same thing happened to others. Seems like the man taking appointments over the phone isn’t relaying those appointments to the masseuses.
Though I didn’t set up an appointment I was told to come back in two hours; first time this happened as every time I’ve gone in the service was available. The last time I went I was told I needed to pay up more tip once the massage was complete. Had to pay using my card. Not a good look. And reading other reviews it seems this is a trend with the place. Very disappointed. Will try other venues.
Location smells like food and requesting for tips, at the end of the day I always tip people but you don't ask for it cuz at the end of the day tips are optional not mandatory,the massage was good though
Bought a Groupon for a 90 minute couples massage. Set up an appointment with them over the phone. Went to appointment on time just to be informed they can’t give us the couples massage we paid for, and instead offered to give us separate massages 90 minutes apart. That completely defeats the purpose of a couples massage. They should’ve called us ahead of time to inform us of a scheduling issue so we could reschedule. They did give us a later time, which we took but it messed up our plans for the night. The massages were good except my masseuse didn’t spend enough time on my neck which is strange as that’s a common place people hold stress. It was mostly a back massage. The odd thing was she very roughly scratched my scalp as if it was supposed to a massage. A scalp massage is great if it’s an actual massage - scratching roughly is just weird and uncomfortable. it also still wasn’t a couples massages we weren’t together - everything’s separated by curtains. Which also means when people come into the location talking you hear everything which is disruptive. The appointment issue seems to be trend as we overheard the same thing happened to others. Seems like the man taking appointments over the phone isn’t relaying those appointments to the masseuses.
Im new to the area so im in need for a new massage spot. This wasn’t too far from my home reviews seems decent so I took a chance on it. I called ahead of time to come in at 9pm and I thought things would run smoothly from there. Now I’ve been so many Asian bodywork spots over the years and I highly do not recommend this one: 1. The massages are very outdated and it felt lazy.. my partner at home coulda gave me the “massage” more so rub down that I received. No technique was used. 2. NO MUSIC usually when you get a massage there’s relaxing music playing in the back it was just awkwardly silent. 3. It seemed like my masseuse was the only one in the place and I was right she was. So during my massage someone came in and she had to attend to him mid massage which wasn’t very relaxing. 4. NO A/C we are in mid summer to be in a “relaxing place” with no air conditioning is ridiculous especially bc on the walk here i definitely got a little hot and walking in to a space with no ventilation certainly wasn’t very comforting. The massage room itself did have a fan but that kind of felt like a slap in the face. 5. TIME MANAGEMENT ! My appointment started at maybe 9:03 - 9:05 every place I’ve ever been to uses a timer to ensure every minute payed for it worth it. My massage felt rushed and I was indeed skimped on 3-5 mins of my massage she also didn’t follow the request of the package I chose. She stopped my massage literally as soon as it hit 10:15 she should have stopped at 10:16 even if she was counting my massage appointment from the second I walked in. 5. LASTLY PAYMENT! On their site they have a couple of packages one being $69.99 which I chose and we discussed prior to my appointment. To add cupping it was only $20. I did the math prior to arriving at the front desk to pay it would have been $90 and I was leaving a $15 tip. She quoted me $95. Already dissatisfied with my experience I didn’t even ask any questions and just handed her the money i previously set aside. If she decided to overcharge all she did was take away from her tip .. Anyways I DO NOT recommend I’m sadly still on this hunt for the best bodywork spot in the area 💔
Though I didn’t set up an appointment I was told to come back in two hours; first time this happened as every time I’ve gone in the service was available. The last time I went I was told I needed to pay up more tip once the massage was complete. Had to pay using my card. Not a good look. And reading other reviews it seems this is a trend with the place. Very disappointed. Will try other venues.
Went in for a couples massage with a groupon voucher. Small run down place. There were only two employees present. When we arrived they were both attending someone so there was no one up front to greet us, we waited about 10 minutes having an appointment. The “couples massage” was in two separate sections with a small curtain dividing the “rooms”. While receiving the massage customers kept entering the establishment talking loudly while waiting to be greeted. Really took away from the experience. Wasn’t the worst massage I’ve had but far from the best. They also force you to pay $15 tip per person. Wouldn’t go back.
No good
The worst massage ever, I explained her what I need and she still doing what she wants, and almost forced me to tips.
Warning this place demands alot of tips . I was there and didn't really like my time so I paid and tipped her $5 she grabs me and my things and won't let go untill I tip more money so I can leave . That's not right and would never come back again
Called ahead to make sure I could get in ..was told to be there at 6 ..by 6:35 the person who was supposed to provide me with my services had still not shown up ....other than that the place was also dark and kind of dirty
I booked an appt through groupon. I arrived and was turned away. The place looked dirty and run down. Dont go here.
Horrible, very rude , I made an appointment to get there for it to be busy and for them telling me to come back the next hour just save your money and go somewhere else
This is the worst place he can go for a massage, the place is dirty, unprofessional massage, you will regret going there
I do not recommend
You won't benefit anything from them.
Poor/no English and many communication issues. It took a few minutes to express that I wanted 45 minutes, not an hour. It took close to ten minutes to convey that they shouldn't touch my left leg due to injury, and the best we actually got was "only back", rather than the full body I had been aiming for. The masseuse was capable but inconsistent. It felt like they were leaving the right side of my body hostage against more massage time. Left after my 45 (plus quarter hour trying to communicate) with two thirds of my back feeling great. Probably not coming back. Don't go unless you speak Mandarin.
I called 2 hours before arriving to let them know I’d be there by 4pm. I traveled from the Bronx, that’s an hour and 15 minute commute. I got there at 4 and was told I have to wait until 5:30pm. I couldn’t even leave because it was a Groupon someone purchased for me as a gift that was already paid for and there was no way I was traveling from my home to this place AGAIN. Terrible scheduling at this place and the service was subpar at best !
Make sure you ask price with tip included. Don't go based on the hours that is marked outside the establishment I thought as a customer you give a tip or Gratuity to the person depending on your status of economy was very disappointed when the lady suggested me to pay $15 tip after she finished my massage.
Review Title: Unacceptable Wait Time – Poor Customer Service I had an appointment for a massage and arrived on time, expecting a smooth and professional experience. Instead, I was asked to simply sit down and wait—without any updates or explanations. After 45 minutes of waiting, it became clear that my time was not valued. A business that relies on scheduled appointments should respect them. If there are delays, at the very least, communication is expected. Unfortunately, that did not happen here. Very disappointing, and I won’t be returning.
Upon arriving I walked in and the place looks really old like it’s falling apart but I’m like let me just see how this massage goes. I was never asked for proof of payment or my name until I said something about it. I would like to get into details about a lot but about the massage it was the worst one I ever had. I had to keep telling that’s to hard or slow down. Walked out in pain so yea never again
The massage was at times painful, the woman was super rough. She apologized and attempted to be more gentle when I complained but she seems heavy handed. When leaving I offered her a $5 tip and her response was, “why not $10?” And proceeded to show me a price list of tips as if they were services charges and continued to demand it. It’s been a couple of hours since my massage and I’ve had nothing but back pain since leaving, which is rare for me. I wanted to give it a second chance but the back pain is a dealbreaker for me, especially when I wanted to relax and feel good. I don’t recommend.
I should’ve given credit to the other 1-star reviews. Same issue, the masseuse applied hard pressure directly to my spine for the majority of the massage, not to the muscles beside it - it was uncomfortable for the majority of the massage, and this is the first time I’ve ever had back pain and literal bruises from a massage the next day. As I was leaving they pointed at the price, $55, and I handed them $60. They stared and me and kept saying “tip” and I felt pressured to give them 70 total, which was a $15 dollar tip for terrible service and terrible etiquette. Do not go here
So me and my girlfriend came here to get a couples massage and it was truly the worst place that we have ever been too truly. We booked to be together and made us go in two separate rooms. So our appointment was at 8:15 they made us come back at 9:05. Once we get back they took her in right away and made me wait another 10 additional mins. The young female burned my back with the hot towel ! And when I told her to go easier on my spine she continued doing the same thing, literally almost made me cry with how hard she put her elbow into my spine. I do not recommend for anyone to go here. Even after the massage was done she kept pointing at the tip sign, and gave a face when she didn’t receive more.
I called ahead and booked a couples massage, explicitly asking if we could be massaged at the same time because we were on a time crunch. I was assured this was possible, so we scheduled the appointment with that expectation. When we arrived, however, the front desk informed us that they could only do one massage at a time—not the shared, simultaneous session we had requested and thought we’d booked. This was very frustrating.
I booked this service through Groupon and when I got there, they were initially friendly (even with language barrier). However, during the massage I tried to request deep tissue and more pressure but the masseuse didn't understand what I was trying to say or explain, so I ended not being able to actually get what I paid for. Furthermore, at the end of the session she asked for a tip. Though I was unsatisfied with my massage, I decided to oblige and give a certain amount of tip. She then proceeded to demand that I give her a higher set amount and was very aggressive. It made me think for a second that maybe I did not pay for the full service, but this was not the case. They were very reluctant to let me leave the establishment despite the fact that I told them that I no longer wanted to tip given that the massage was not even good and now they were being aggressive over a tip (which last I checked is not mandatory). I will certainly will not be going back.
Made a rservatio and it was confirmed by staff members at location. Upon arrival, female informed us that she couldn't do 2 massages which we initially booked since she was the only one present. We had to do 1 by 1 which was very unprofessional as we rushed over to location after confirming a reservation for 2. The location also does not look hygienic and seems very dreary. Very unprofessional location for wasting our time.
I always come to this place and usually get my massages from a gentleman who doesn’t speak much English, but I always leave satisfied. This time I was assigned to a different woman, and I truly regret spending my money. I would NEVER get a massage from her again. She basically just rubbed lotion on my body — I left with the exact same back pain I came in with. On top of that, she argues with customers and pressures them to give her a mandatory $15 tip, which she absolutely did not deserve. I will never book with her again. And after reading other reviews, I see many people are complaining about the same issue. Management should really take this into consideration because this experience was very unpleasant.
Probably the worst massage I’ve ever received. I enjoy and I’m open to all types of massages- light, medium pressure, deep tissue, aromatherapy etc. she didn’t appeal to any of them. She felt the knots on my back-it’s why I came in, and she just kept moving her hands around my body like she was applying lotion. I laid there for 1.5 hrs basically getting rubbed down. I’m extremely disappointed because a friend and my brother recommended this place. So I was looking forward to it. I think this specific woman-that I went to genuinely didn’t know what she was doing, and the guy that she had before me looked disappointed as he was leaving. I didn’t understand why and now I do. 1 star reviews are not my thing to do because I know how they harm a business. But also is paying over $100 for something that I shouldn’t have paid for. She also didn’t speak any English so there wasn’t any room to communicate my dissatisfaction with her. Like none, I tried asking questions before the massage and she just pointed to the sign for me to pick a service and there was no one else there to assist.
This was a horrible experience, I regularly go here and receive a decent massage but Amy, the one who massaged me last night gave me the worst of my life. I woke up with pain in area that weren’t giving me problems and the areas that were are tight are STILL TIGHT. I don’t know if her name is Amy since they all use fake names but she was obviously not interested in giving me a good massage. I think it’s because I used a Groupon coupon but either way I was gonna give her a tip. By the end she forced the machine in my face and told me I have to tip her $10. This was a 0/10 experience I wish I could give no stars.
Unprofessional, greedy, ungrateful. The massage itself was like a 6 out of 10. The masseuse charged me $55 for 1h. When I tipped $10, she looked annoyed and walked away. No lt saying thank you nor goodbye. Super unprofessional, and I won’t be returning.
Probably the worst massage I’ve ever received. I enjoy and I’m open to all types of massages- light, medium pressure, deep tissue, aromatherapy etc. she didn’t appeal to any of them. She felt the knots on my back-it’s why I came in, and she just kept moving her hands around my body like she was applying lotion. I laid there for 1.5 hrs basically getting rubbed down. I’m extremely disappointed because a friend and my brother recommended this place. So I was looking forward to it. I think this specific woman-that I went to genuinely didn’t know what she was doing, and the guy that she had before me looked disappointed as he was leaving. I didn’t understand why and now I do. 1 star reviews are not my thing to do because I know how they harm a business. But also is paying over $100 for something that I shouldn’t have paid for. She also didn’t speak any English so there wasn’t any room to communicate my dissatisfaction with her. Like none, I tried asking questions before the massage and she just pointed to the sign for me to pick a service and there was no one else there to assist.
This was a horrible experience, I regularly go here and receive a decent massage but Amy, the one who massaged me last night gave me the worst of my life. I woke up with pain in area that weren’t giving me problems and the areas that were are tight are STILL TIGHT. I don’t know if her name is Amy since they all use fake names but she was obviously not interested in giving me a good massage. I think it’s because I used a Groupon coupon but either way I was gonna give her a tip. By the end she forced the machine in my face and told me I have to tip her $10. This was a 0/10 experience I wish I could give no stars.
Unprofessional, greedy, ungrateful. The massage itself was like a 6 out of 10. The masseuse charged me $55 for 1h. When I tipped $10, she looked annoyed and walked away. No lt saying thank you nor goodbye. Super unprofessional, and I won’t be returning.
Made a rservatio and it was confirmed by staff members at location. Upon arrival, female informed us that she couldn't do 2 massages which we initially booked since she was the only one present. We had to do 1 by 1 which was very unprofessional as we rushed over to location after confirming a reservation for 2. The location also does not look hygienic and seems very dreary. Very unprofessional location for wasting our time.
I called ahead and booked a couples massage, explicitly asking if we could be massaged at the same time because we were on a time crunch. I was assured this was possible, so we scheduled the appointment with that expectation. When we arrived, however, the front desk informed us that they could only do one massage at a time—not the shared, simultaneous session we had requested and thought we’d booked. This was very frustrating.
I booked this service through Groupon and when I got there, they were initially friendly (even with language barrier). However, during the massage I tried to request deep tissue and more pressure but the masseuse didn't understand what I was trying to say or explain, so I ended not being able to actually get what I paid for. Furthermore, at the end of the session she asked for a tip. Though I was unsatisfied with my massage, I decided to oblige and give a certain amount of tip. She then proceeded to demand that I give her a higher set amount and was very aggressive. It made me think for a second that maybe I did not pay for the full service, but this was not the case. They were very reluctant to let me leave the establishment despite the fact that I told them that I no longer wanted to tip given that the massage was not even good and now they were being aggressive over a tip (which last I checked is not mandatory). I will certainly will not be going back.
Review Title: Unacceptable Wait Time – Poor Customer Service I had an appointment for a massage and arrived on time, expecting a smooth and professional experience. Instead, I was asked to simply sit down and wait—without any updates or explanations. After 45 minutes of waiting, it became clear that my time was not valued. A business that relies on scheduled appointments should respect them. If there are delays, at the very least, communication is expected. Unfortunately, that did not happen here. Very disappointing, and I won’t be returning.
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