sawyer a

Trash...sitting at curbside for 20 minutes waiting for my order. Good luck getting a hold of a manager. They like to hide

Riva Snell

I was traveling between El Paso, Tx and Oklahoma City on a SUNDAY!!!! This is important because apparently they are NOT open for dining in nor do you have access to the bathrooms! An employee was able to help me at the delivery window, but was not allowed to let anyone in...even for the bathroom. Apparently, they only have drive- thru on Sundays!!! That is great if you are from that area, but not for the traveler. As I was walking back to my car another couple was at the other door trying to get in. How many people were inconvenienced that day? I will not stop again. Burger King will get my business from now on. Also, I looked at hours ot service and nowhere does it say drive- hru only on Sunday so that is very misleading.

Hailee Boland

we just did a drive threw order and our entire meal. our burger modifications were wrong on all of them, we got none of the sauces we ordered, and had a wrong drink. new building and apparently new workers cause damn.

Ernie Dyck

Terrible service super super slow I could go to a steak house and it’s faster then this 100% do not recommend they hired people that don’t even know what the word work means

Brett Kinnamon

Ive given this mcdonalds the last chance I can. Everytime I order sonething is wrong with the order, food is cold or the wait time is ridiculous with harldy anyone there. Just order breakfast through the app. Asked for condiments through the app, manager that brought my food out said no condiments. Sorry, we out. I'd just avoid this 1 if I was everyone reading this unless ya just starving to death. Told the manager this was the worst mcdonalds I'd ever been to and she just shrugged her shoulders and said have a nice day. TERRIBLE!

Mariah Garza

Me and my family went there just right now and I had asked for a dr pepper and they gave me a coco cola and my dad had order a sweet tea but they gave him unsweetened tea they need new workers that can get my family order right like the McDonald's in lbk on university street you can choose your drink and you can pour it by yourself and they make my food really hot and warm in lubbock they need A BETTER PLACE AND BETTER SERVICE I would never GO THERE EVER AGAIN IN MY LIFE UNTIL THEY CAN DO THEYRE JOB RIGHT

Levi Cargile

There is no menu. There is no drink station anymore. Very disappointed in the remodeling of this McDonald's. The employees are very nice though!

Diamond Rescue Supplies

Before the new McDonald's was built, this place was filthy with poor service. I was excited to try the new location since it has a nice building and yard with potential. However, the service was very slow. The guy handling our order had a dirty uniform, and the manager was too busy chatting with employees to care about service. Our order was messed up. We realized we had no straws after driving a few blocks away. My hot coffee had the lid just sitting on top, and my "black" coffee was cold with creamer and sugar. The fries tasted nasty, likely due to old oil. Brownfield doesn't have great options, so we hoped this new place would be better. Unfortunately, we'll have to grab food in Lubbock or Seminole instead.

Jacob Peters

They are rude to their customers. They bring you cold food. At 7:00 pm they don’t let you in the lobby. Worst McDonald’s I have ever had

Work Hard

Dirty floors, dirty tables, cold food, old cold fries, dining area smelled, and out of a lot of items. Worker's kids in the kitchen. I just left the food there. I couldn't even eat it. Horrible; if I could give 0 stars I would. Management needs to do better.

Laura Steptoe

We stopped to eat here on our way back to Odessa. The place was filthy!! We ordered a milkshake in place of a soft drink for our grandson, 2.20 upcharge, ok fine. Food comes and no shake, asked about it and the girl said they have no ice cream (go figure)so i asked for the money back i paid, she refused and so did the manager. Fries were cold, and meat patties on the burgers were dry as hell. Figured we would use the restroom before we got back on the road, filthy did not use the facilities we had to stop down the road for a cleaner restroom.

Triellis Stewart

They have the worst customer service i have ever seen . biscuits were hard u could no even use the fork to eat them . I specifically asked them to make sure the biscuits were not hard. This ha happen several time . Hire someone that cares how there product taste an looks gravy was so thick it would not come out of cup. terrible service

Alaina Marie Morin

I went about Midnight and got a #2 quater pounder meal and when i sat down to take a bite i saw that it was still RAW..... i was not able to go back to get it fixed so called to notify the Manager and they said they will put my name down and will remake it when i am able to go back. It is pretty gross that they don't know how to properly cook a meat patty..... if i had not noticed it i would have gotten really sick!!!!! They need to stop being in so much of a hurry that they will serve someone a RAW burger just to get their order out quick..... i know it is Fast Food but that is just ridiculous!!!!!!

melissa martinez

Was so,dirty.. Worst I have ever been to. I asked for a wash cloth and wipes down,the soda machines and cleaned up all the ketchup on the counters.. The ladies bathrooms were horrible. Toilet paper all on the floors, trash over flowing, soap,all,over the sinks. I really felt bad for the manager she was pregnant and such a sweetheart. She apologized. The kid that was dumping the trash outside didn't pick,up,what was dropped out of the trash cans it was all around the trash cans. They never picked it up. They just took advantage of the boss cause she was so nice. I,would have been in there butts . Take,phones away. If you have time to,lean you have time to clean.