Jim Siddall

Stood at the register and no one saw me to ask if they could take my order. The wall that put up blocks the view of seeing a customer walk up to the counter. I wait almost 5 minutes for some one to see me. This is a terrible design flaw.

Melissa Stevens

Ate in with my three kids and waited 30 minutes for our food. Asked where it was and was told the people in the back didn’t receive part of the order and were making it. When we finally got the food it was cold. I’ve also used the drive thru and it’s very slow. This used to not be like this but I am never going back, waste of time especially with young kids.

Mary Dailey

They forgot my kids fries and sauce then no ice then the cashier haves an attitude worse McDonalds ever

Barbara Waite

First we were given a lg hc to go with a kids meal straighten that out . Left no fries went back straightened that out by returning to the store and spoke to manager. Left and found no dipping .Did not return, and won't. This problem was with both happy meals, except the hc the other meal was with milk and was correct.

Isaac

I waited 31 minutes for a large coke and a large strawberry shake. That’s all I ordered, 2 drinks. I’ve worked at a McDonald’s for almost 4 years now and both of those drinks together take less than a minute to make and refilling the shake machine takes less than 3 minutes and replacing the soda syrup also takes less than 3 minutes, There is no excuse. I didn’t even receive an apology for the wait. Worst service I’ve ever seen at any McDonald’s.

Kayley gurl

the workers are so rude. they speak to you like YOU owe them money. they’ll answer the drive thru which the biggest attitude and speak in such a monotone voice. don’t get me started on how they order take. they rush you and finish every sentence with “is that it”. And they’ll purposely making you pull away from the window to wait 30 minutes for food so you don’t ruin their drive thru time. one of the rudest locations.

Honest Critiques

It has been two years since I've ordered McDonald's. This is how our sandwiches looked tonight, May 30, 2023. This food looked so old, I'm talking it looked days old and extremely greasy. We tossed two, opened four, they added an extra one, maybe because the uber driver had to wait so long. I tipped Uber anyway. Now I will have to call customer service in the morning. This will need to be replaced, plus something for the inconvenience of it all. Shaking My Head!

+3

N N

I revisited this McDonald's after a 3-year absence. I ordered a quarter pounder with cheese meal. The burger was fine, but the french fries were limp and undercooked, and they gave me the wrong drink. UPDATE-1: Wendy's in Camillus was temporarily closed this morning, so I drove the short distance to this McDonald's for a breakfast sandwich. I ordered an egg McMuffin with sausage and American cheese. Instead of the sausage, it came with a very thin slice of ham. The sandwich had almost no taste, even after adding salt and pepper. Definitely not worth the calories or the cost.

Grand Master Jonny Sun

Pretty dirty and smells pretty rank. Recommend going down the street to the next one. Looks nice on the outside. No common sense on the inside. I ordered 2 steak, egg, and cheese bagels no breakfast sauce add extra onion apparently this is extra onion????

Get Busy

Service was terrible! Went through the drive through thinking my burgers were going to come out right. The buns were burnt, cheese was not melted, looked like they just slapped processed American cheese on a burger. Sent them back in to be made correctly for the 3RD TIME !!!! I honestly have no respect for this particular McDonald’s..terrible customer service. There’s no way the wrapper should look like a subway sub! This place has no management in place or site.