Bob Weber

First timer. Corndogs were very good. Slushie was good too. Drive thru was a little weird. Paid and got food before even getting to the window. Got to come back and try some different food.

Matthew Carlacci

Chicken sandwich tots and a drink for under $10. Better than most fast food places. I think it’s neat you have the option to go in, use a drive through, or sit in your car at a menu. There is also a menu where the second person in like would be behind in the drive-through. Lots of options as well.

Sonic is decent fast food. They have a big menu and lots of shakes and slushies to chose from. I like the smash burgers and tater tots with cheesez but this time i just got the burger and a chicken w…

Sonic is decent fast food. They have a big menu and lots of shakes and slushies to chose from. I like the smash burgers and tater tots with cheesez but this time i just got the burger and a …

Sonic is decent fast food. They have a big menu and lots of shakes and slushies to chose from. I like the smash burgers and tater tots with cheesez but this time i just got the burger and a chick…

Sonic is decent fast food. They have a big menu and lots of shakes and slushies to chose from. I like the smash burgers and tater tots with cheesez but this time i just got the burger and a chicken…

Restaurant is clean but they don't have chocolate ice cream and their burgers are gross.

Restaurant is clean but they don't have chocolate ice cream and their burgers are gross.

Wait was a bit long, but not too bad. Food was good. What you'd expect from a fast food place.

wait was a bit long, but not too bad. Food was good. What you'd expect from a fast food place.

Incredibly long wait time. I waited so long for my missing marinara sauce and a second time for a missing chocolate ice cream. Ended up having to go through the drive thru to get it.

The food is always good. But the cleanliness needs work. Every table was dirty. There's a hole in the wall. Not sure what is going on here. But tables need to be clean if you're going to have peopl…

Great fast food after work. Consistent, served hot and accurate. Delicious salty goodness. Recommend the mini sizes so you can try some of everything.

Great fast food after work. Consistent, served hot and accurate. Delicious salty goodness. Recommend the mini sizes so you can try some of everything.

Great fast food after work. Consistent, served hot and accurate. Delicious salty goodness. Recommend the mini sizes so you can try some of everything.

Went for the Pocket Monster party/bingo. Its clear that staff put alot of time in advertising and decorations. Its wonderful that they have events like it. But, the experience wasn't great. With cold temperatures, over 200 people were crowded in the restaurant. The Bingo caller had an introvert voice. And they stopped the game EVERY time someone had bingo. It took forever. Good idea, but there was zero pivot with the crowd. The women s bathroom had no toilet paper, and we were missing items in our food. We would return for a summer event, but not anything in the winter.

This Sonic is straight up then dirtiest Sonic I have ever been too. Unfortunately it's the only one close to where I live. Staff never smile and seem miserable, but I need that cherrylimade

Z K

First time here. All staff amazing. Kind and helpful. Food was salty. Soda was mostly ice lol.

With speedy service and a smile I ordered a hot fudge sundae it had vanilla ice cream , hot fudge whipped topping and a maraschino cherry and was just what I needed on a hot day,so tasty and it coo…

Great service! But as shown in the picture the onion rings were falling apart. Most of the breading just fell off. But delicious milkshakes! I got an Oreo cheesecake master shake which was deliciou…

Great service! But as shown in the picture the onion rings were falling apart. Most of the breading just fell off. But delicious milkshakes! I got an Oreo cheesecake master shake which was deliciou…

The food is decent, it's a Sonic. The customer service on the other hand is awful! Went to the drive thru, after a couple of minutes they said they would be with me shortly, then nothing. Parked went inside. The girl taking my order was on video call while taking my order. It was a Friday night but they weren't that busy. Management needs to make alot of changes here. I won't go out of my way to come here again.

Our cashier (short dark hair, black rectangle framed glasses) was so incredibly rude lmao. We get to the bar and I said I’d need just a minute to the cashier, and she paced the floor behind the cashier huffing, I guess impatient ? it was beyond wild 😭 I told her it’d be a minute so she could do something else while I thought about my order. Then when we did order, less than 2 minutes later due to her impatience lmao, she literally was rushing us by cutting us off to ask if there was anything else. She then proceeded to stare at us the entire time we ate. I do not know what her deal was — a bad day, the fact we looked gay, I do not know. But damn!!! Girl im just here to order! What a wildly terrible experience; we are nice customers and I’ve worked retail — customer facing jobs are hard, but itd have been one thing if we were purposely antagonizing her. We were just on this side of town and decided to try the other sonic in town, but we should have just turned around for the thirty minute drive to the other location. Every other customer duo got a wonderful welcome after us and eye contact. Lame weirdo, loser behavior. we eat sonic so often, def going to the other location. The MOD was phenomenal however — I felt that my concern was listened to and felt genuinely hopeful that some sort of corrective action would be taken. Thank you DJ!

Ryan Dobradi

5$ for that?? Kind of joke is that this place has gone down hill sad when McDonalds wraps look and taste better the egg was bottom pan scraped hardly no anything

Went in today around 5:20. Went inside. Was a few waiting for orders but no one ordering. So ordered 3 Burgers, 3 shakes, 2pops and one coffee. Didnt get my food til around 5:55/6pm. Everyone else wa…

Went in today around 5:20. Went inside. Was a few waiting for orders but no one ordering. So ordered 3 burgers, 3 shakes, 2pops and one coffee. Didnt get my food til around 5:55/6pm. Everyone else …

Went in today around 5:20. Went inside. Was a few waiting for orders but no one ordering. So ordered 3 Burgers, 3 shakes, 2pops and one coffee. Didnt get my food til around 5:55/6pm. Everyone else …

Went in today around 5:20. Went inside. Was a few waiting for orders but no one ordering. So ordered 3 Burgers, 3 shakes, 2pops and one coffee. Didnt get my food til around 5:55/6pm. Everyone else …

the sodas and slushes taste horribly like dirty tap water, and this is how we received our change back.

the sodas and slushes taste horribly like dirty tap water, and this is how we received our change back.

service was pretty bad. Got my order wrong like 3 times and was slow to wander and respond to the button. It's a typical chain Resturaunt so not worth the hassle but you get what you pay for cheap …

Worst ever. LARGE fries ($4) were only half full and the size of a McDonald's SMALL. Going in to argue the amount and they were surprised the box was HALF full. 20 minutes later... as the burger …

Went to this Sonic \n3601 Union Road\nCheektowaga, NY 14225\nThey are so messes up that they gave me wrong items and wrong drinks from a counter order. This did not happen wrong once but twice on t…

Absolutely filthy on the inside. Food is fine but they really need to clean up the place. If you come go through the drive through.

Went to Sonic on Jefferson Rd..The drive thru screwed the order up and she had to order the other half of our order and we waited for ever..The inside is closed and the car hop stations weren’t worki…

Went to Sonic on Jefferson Rd..The drive thru screwed the order up and she had to order the other half of our order and we waited for ever..The inside is closed and the car hop stations weren’t wor…

Sat in my car for 30 minutes no food . Hit the red button she said "it will be right out" waited another 10 minutes. Still no food. End of story didnt get to try the food didnt get to enjoy it. This place is not good if your looking to actually eat soemthing as i literally waited 45 minutes got no food and ended up having to leave hungry as i was not waiting for a 3rd request. Jokers....

Don't bother going here unless you're not in a hurry, even if you order ahead through the app. I went yesterday morning around 10am for breakfast. I ordered 2 food items and a drink. The only modification was to the drink and that was a simple add in. App said my food would be ready in 5 minutes. I left right away since it takes about 5 minutes to get there. Not a single customer was there when I pulled in. Noone in the drive thru, the lobby or the stalls. I sat there for nearly 30 minutes for a freaking breakfast burrito, french toast sticks and a drink. When I got my stuff I could tell immediately my drink wasn't correct but since I was in a hurry brushed it off and went home. I get home, the drink not only didn't have the add ins, but it was insanely watered down and tasted disgusting, no straw, and no syrup with the French toast sticks, I honestly don't even know if the burrito was even correct since by all that time I didn't even want the crap. So it took a half hour (plus the initial 5) to completely mess up probably one of the simplest orders.

The outside looked disgusting, tried multiple stalls but they were either. broken or so rusty I was afraid to touch it. When backing out to try another stall a car hop who wasn't even on roller skates gave nasty looks. The stalls that are covered in rusty or bent make the location look as if it has been abandoned. If the screen at a stall was working the color was so bad you couldn't even tell what the picture was supposed to be. I used to really enjoy Sonic but I no want to come to this location it made me think if the outside isn't taken care of what isn't being taken care of on the inside. On other visits the wait times were long and when you did get your milkshake it tasted as if the milk had spoiled.

Beware!!! The employees at this location will rip you off if given the opportunity. Went here one night and placed my order at the drive up kiosk. The screen was apparently broken because it was not updating my order. I also was not able to pay at the screen outside. Person on the intercom said I can pay the car hop. Got our order from the car hop and gave her my credit card. She took a very long time (10 min) to return my card. Went home and discovered 2 Sonic charges on my bank account. One was my order and another one that was much much larger than mine. Long story short the company cust service line told me to call the manager of this store. It took many calls and the GM was not helpful and lied about sending me a "refund". I ended up disputing the charge with my bank. This all took 3 months mind you.

The service was incredibly slow, we waited 30 minutes for fast food! Its sad what placed like this have turned in to. Now I remember why we never do fast food anymore, not to mention the food is awful.

Michael “The Pozz” Pozzebon

The worst Sonic ever, and I have been to many. Apparently the expectation that someone will bring out your food is lost upon the should-be-fired employees. Even when I came inside from the parking lot they knew I was at, no Sorry or anything. Did they know? Yes. My order was just waiting there and Ms. Nopersonality whimpered "Yeah, I'll go get it..." and went back staring off and walking very slowly. Just this once? No, this has been consistently happening. If here, go to Ted's. It's better anyway.

Liyah Plays

manager is very inconsiderate and does not act like a manager at all and lacks social skills with customers. i don’t even know how he even got the job because he acts like a kid and does not care to help when things go “missing”

Morgana Shaffer

If I could give it 0 stars, I would. I ordered ahead, arrived at the online estimated time and waited 45 minutes for my food. It wasn't brought out to me after waiting, I had to go inside. My milkshake was melted, the food was cold and part of the order was missing. The staff was dismissive and then argumentative. It was not a busy time so there is no reason for the delay or the food to be sitting out long enough to get cold.

Madeline Garrow

Do not eat here. Found fake fingernail in Cherry Limeade after drinking nearly half. Brought it to the manager and after they all laughed about it in the back, they brought me out a dollar bill and some change as a refund. Ended up getting my whole order refunded (hopefully - still hasn't been refunded on card but probably takes a few days). Not very happy with the service or the finger nail. Gross.

Kyle Kocieniewski

This location is not consistent whatsoever. If you don't look at your order in the drive thru to ensure they forgot anything you will realize they messed your order up once you leave. Workers seem to not care about their jobs. Looking forward to robot replacements

Michael Andrzejewski

Decided to stop by sonic for a late dinner with my kids after a HS foodball game, placed my family's order at 10:08pm. After 40 mins of waiting now 10:45pm, I went to the counter to see what the issue was. After being informed our food was sent to a different customer, and they didnt know where to send the food after that, I asked for a refund to just leave. They informed me they couldn't give refunds so I'd either have to wait for the food or take coupons. I just left and hopefully my bank can dispute the charges. I feel a company that accepts your funds should definitely be able to give refunds if there is a legitimate complaint.

Leo Janto

Waited for an order an hour more than the expected wait time. Around 30 mins in, we checked in with a staff member on register and she said it'll be 5 seconds. Then after another 20 minutes we asked again and she said "We're busy" Which would've be fine if we didnt see literally everyone get their orders (we've watched) Throughout the entire time. She was also very rude and rolled her eyes when we asked and dismissed the fact we've been waiting forever

Erik Hibit

I haven’t had a bad experience with the food/drinks just yet. I waited 5 minutes before someone asked me if I was taken care of, all the staff is in the back just chatting away. The counter is always a mess either with cardboard boxes or sauces and there is never any napkins in the dining area. If I was the manager, I would be embarrassed how the place is kept.

Nathan Baker

My wife ordered us some dinner from Sonic and figured it would be better than the other fast food chains wrong! Burgers were too expensive for the slop We received, the milkshake was not mixed fully, what happened to combo meals charged twice for 1 onion ring at $6 where is the rest of the bag? Whoever made our order may want to think of a career change. Never ordering from this place ever again!

Brian Maurer

I waited for a long time. 5-6 cars that came after me got served before me while I was waiting at the window. My burger was completely wrong, and I even confirmed with the guy who handed it to me that there were no pickles. Not to mention the 1oz queso I bought came packaged as pictured. I called and all they could do was offer to remake it or give me "Sonic Points". Either way I'd have to drive all the way back to the place and probably wait another eternity. So no. Don't go here. You will be very disappointed in their customer service.