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PLEASE CHECK YOUR ORDER! We use the app every time, and Every single time something is missing, from a sandwich, fries to a wrap. So do yourself a favor and check before you have to get down to let them know.

Ordered via their app. They charge 10 cents for UNsweet tea. why? it's the easiest drink there is to make! smh As someone who chooses not to drink carbonated drinks & can't drink sweet tea/sugary …

Ordered via their app. They charge 10 cents for unsweet tea. why? it's the easiest drink there is to make! smh As someone who chooses not to drink carbonated drinks & can't drink sweet tea/su…

went to McDonald's in Crowley near the city hall, and i asked for the new Hershey ice cream at 10:30pm or so just for the guy to tell me that ice cream machine is "broken" then i asked the gentleman …

went to McDonald's in Crowley near the city hall, and i asked for the new Hershey ice cream at 10:30pm or so just for the guy to tell me that ice cream machine is "broken" then i asked the gentle…

Everyone is always confused when you pull up to the window. And the order is always incorrect even the ice coffee isn't good.

Went there for the second time since it was rebuilt. This is the second time I've thrown the food in the trash when I got home. The order was wrong, the chicken was burnt and everything was stale a…

I don't normally don't eat Mcdonald's but I'm pregnant and was craving a cheeseburger.\nI came here and ordered it I received just the buns, cheese, ketchup, mustard, pickles there was no meat. \nI…

I don't normally don't eat Mcdonald's but I'm pregnant and was craving a cheeseburger.\nI came here and ordered it I received just the buns, cheese, ketchup, mustard, pickles there was no meat. \nI…

Terrible customer service, I order a LG ice coffee and asked if there was a way I could have it with less sweetener or syrup repeat it 3 times the guy told me ask at the 1st window. So I did and th…

Terrible customer service, I order a LG ice coffee and asked if there was a way I could have it with less sweetener or syrup repeat it 3 times the guy told me ask at the 1st window. So I did and th…

In Crowley TX -- My wife ordered a $3 bundle for me with double cheeseburger as my selected bundle option and a cheeseburger kid's happy meal for herself. I noticed she should have much more ca…

Went to this McDonald's tonight and ordered 3 quarter pounder with cheese's. 2 of them were pink inside and their bottom buns looked like they were top buns that had just been thrown on the grill…

Ordered 2 hamburger happy meals and two 10-piece nugget meals. One hamburger happy meal had a chicken sandwich in it. The fries for the nugget meals were cold soggy and half full

Sexy Mamas

I had a very disappointing experience at this location. I went through the drive-thru and the employee taking my order (Hispanic female) was extremely difficult to work with. She kept inputting my order incorrectly, and despite me correcting her multiple times, she still didn’t get it right. To make matters worse, she was incredibly rude throughout the process. I ended up leaving with the wrong food and a bad taste in my mouth from the service. If you aren't patient enough to handle customer orders correctly, you shouldn't be in a customer-facing role. This was a week ago and was contemplating on writing a review.

Sasha Gammage

My friend and I pulled up to the intercom ready to.order and the guy literally came over the speaker and rudely stated " Sorry we are closed so uh find somewhere else to eat!" Im like seriously that was so rude I wish I knew his name and he is solely the reason we will not be revisiting this location.

Remia Henry

We paid $8 for some damn nasty warmer nuggets. Gross. Would you like to eat nuggets sitting out for awhile??? Nasty Don’t go here. Don’t waste your money

John Hazle

I can't give this hardly any stars because I didn't receive my food. The young man that was very helpful and was the only pleasant part of visiting this establishment

Joshua Weeks

Reason for 1 star Atmosphere seemed like the morning openers didn't care about giving your order completely manager gave me my food and said have a good day I asked where my drinks were but she continued to walk away as I was talking. Food/service didn't get my complete order also no receipt so I can't prove my order even though it's in there system between 6am 640 am #9 substitute bagel for biscuit 2 sausage biscuits 2 hash browns large orange juice large caramel frappe got everything except #9 sandwich also orange juice was medium and barely any caramel. Very dissatisfied manager needs repercussions not other workers also receipts should always be given out no exceptions or you didn't ask. Something that's always going to happen human error so again hand out receipts every time and or always ask paying customers

Nicole Adams

I ordered my food as take out in the lobby at 634. I didn't get my food for an hour. The manager tried to explain that he has 3 call ins and tried calling people in but no one answered. It was just chaos though. They were serving drive thru constantly but had at least 10 customers sitting out in the lobby waiting for their food. And even some of those people who ordered after me got their food first. Made no sense. Definitely need more reliable workers. The manager was nice but seemed a little overwhelmed with things which is understandable but still. An hour. For fast food.

Nedra Johnson

I’m at my breaking point with this McDonalds, most of the time I come I have to send something back to be remade. But yesterday top it because they put fresh fries on top of stale fries. When I come I’m always spending over thirty dollars with the size of my family. Then the number on the website does not work nor they gave me a receipt.

jacquline brown

Stayed in the drive-through on 10/30/25 prior to the store closing once it became my turn to order the YOUNG GUY ~ tells me that they are closed and his MANAGER said he couldn’t take my order ~ REALLY…!!? YES I WAS IN THE LINE MUCH BEFORE 11:00 p.m. I don’t get it how restaurants make up there on RULES BY THE MIN~ Based off of whatever managers on duty and the staff..!!

ana do

I typically love this McDonald's; however, recently I experienced an unpleasant interaction with an employee. As I went to the counter to pick up my order, an employee had make questionable remarks towards me. As a person of color, I find it very disrespectful when strangers decide it's justifiable to assume my ethnicity and begin to 'attempt' to speak the language in which they presume I am. I felt very uncomfortable during this interaction and even more while dining in as the employee reproached me and decided to ask for my Instagram. This is completely unacceptable and it disappoints me that this is my favorite McDonald's to go to.

Sofia Almanza

Do not do mobile orders at this location. Have ordered ahead through the app 5 times; every single time without fail we have to wait for the food to be cooked to order. Meanwhile the rest of the people who ordered via drive through continue to leave with their orders. Then make us wait almost 30 to 45 mins for said mobile order. And they mess up orders constantly.

Nayeli Pedroza

Everytime i come here they always mess up my order! I usually just order a happy meal for my sister and its just a plain cheeseburger and they always put everything on it, I am always having to take another trip so they can give me a new one which is unacceptable!

Hidalia Vences

If you’re doing drive thru, it’s great and fast but that’s it. They only prioritize the drive thru and left the whole lobby continue to flood with more people with very simple orders. We came in and waited 20 minutes for our food while 5 other people got their orders, which I didn’t mind since again, they were simple orders. But EVERYONE was upset with the lack of appearance and communication from the staff. We had to go up there just to find out they didn’t even start it.

Reginald Figgs

Pray for us as we spend our money here and get attitude’s back for them not doing their jobs correctly. Can’t even fill up a simple large Fry correctly. Can’t even put the correct amount of things in a bag. Just simple things..

DENNIS James

Employees with attitudes I guess Teenagers being jerks at the window when we were asking a simple question about why we couldn’t get our food for pickup doesn’t require extra effort to just give you the code and then releasing the order so we had to go inside Gaves us an attitude because we didn’t want to go through drive through again for an order they could have released while we were there. Made no sense Everything would have been fine if they didn’t have an attitude Like it’s 9:30am and you already in a bad mood!? Like come on self awareness

Ma Hernandez

Ordered 4 of the $5 bags for of them and a large set of fries and got a size medium this isn't okay for service not to mention it's been the 7th😡🤬🤬 time that I get my fries like this you guys got to do something not even because we waited almost 10 minutes stop skimping out the customers food and that's not it mind you every burger that we got was loaded with ketchup disgusting couldn't even grab it without our hands getting full of ketchup you guys need to get your stuff in order and this is coming from a team lead from another location this is trash

Crystal Frazee

After having experience with this location I knew to check my order before driving off...sure enough missing a burger...told them about it and they gave us a mcdouble plain and it was supposed to be a regular burger....then my son opened up his nuggets (we were home) and 4 pieces of hair....1 about an inch long, 1 curled piece fried into the nugget and two small pieces literally laying on the the inside of the box(probably was fried and broke off the other piece) DISGUSTING. I tried calling to speak to a Mgr so far for an hour now and the line is just busy and hangs up. I would like my money back and to never return.update: after 2 hrs of calling they finally answered and the Mgr offered meal replacement (no thank you) and a ŕefund