Jack in the Box

Irwin Casiano

I’ve been to this Jack in the Box many times and haven’t had a bad experience yet as far as service goes. The food was typical fast food faire. Could be better, but what can I expect with low cost fast food??

Cheef Pacquiao

These people never mentioned a word when I got stuck on their property for a week. Only treated me with the utmost respect

Ryan Duff

Fast service, good food, and safe relaxing atmosphere 👌

KrayKray

Unfortunately they always seem to mess my order up. Maybe it's them not paying attention or maybe it's might be a lauangue barrier with staff. Im thinking they might not be able to read English to well. Its hard enough to learn to speak a second language and reading and writing in a second language is im assuming even more difficult. I'm not mad dont blame them. Just my observation/ opinion . Im still going to eat there i just need to remember to check my order before I get all the way home):( :)

mila carlson

Very good variety! Tee was so sweet and had amazing customer service :)

Mishaaargh !

I had a huge order to pick up for my family new years day. We put it in in advanced through the app and the payment went through but not the order. Everyone working was really nice and went out of their way to help me carry boxes to the car, re take & triple check my orders etc. I wish I could have tipped them, it's not their fault the app sucked. I will def be complaining to corporate about the app but everyone working at the location did what they could. :)

The workers here are very polite. I go to a summer school nearby, and me and my friends always go here. One time as an accident, I spilled my regular large fries, and when I told them about it, they refiled my container with CURLY fries for NO CHARGE! That's service! Its good here.

This stop was a 5-star review until I entered the restroom. The facility appeared very clean with only minor and recent messes visible when approaching the building. The service was fast and efficient and the employee was methodically polite. My burger was fresh and my curly fries were very good. Since I enjoy tiny and crunchy fries...all good as under the top pieces were all tiny, crispy pieces. Other customers may not like this as I do. The lobby was clean with only minor issues which were from very recent customers. My one issue was the restroom. It was sloppy and the sink was gross. I came here because there are no Jack In The Box restaurants from where I am from. I also chose here because I refuse to pay an 18% surcharge like at "The Counter" which is a burger place where a burger would be $25 plus. Overall, I enjoyed this visit and would return.

+6

KEITH Q.

This stop was a 5-star review until I entered the restroom. The facility appeared very clean with only minor and recent messes visible when approaching the building. The service was fast and efficient and the employee was methodically polite. My burger was fresh and my curly fries were very good. Since I enjoy tiny and crunchy fries...all good as under the top pieces were all tiny, crispy pieces. Other customers may not like this as I do. The lobby was clean with only minor issues which were from very recent customers. My one issue was the restroom. It was sloppy and the sink was gross. I came here because there are no Jack In The Box restaurants from where I am from. I also chose here because I refuse to pay an 18% surcharge like at "The Counter" which is a burger place where a burger would be $25 plus. Overall, I enjoyed this visit and would return.

Howard Lin

The workers here are very polite. I go to a summer school nearby, and me and my friends always go here. One time as an accident, I spilled my regular large fries, and when I told them about it, they refiled my container with CURLY fries for NO CHARGE! That's service! Its good here.

It's fast food, but their food is good. It was new to me because this doesn't exist in Plorida, so I can only eat it in California. The best thing is when they're open 24 hours. (not all are open 24 hours)

I ordered a deal through the app where I got a free Chicken Sandwich with a $1 minimum order. I just paid $1.19 + tax for some modified Tacos. The taste of the Chicken Burger was okay, comparable to a McChicken from McDonald's. The service was a tad bit too slow, and they seem to put more priority to the drive thru rather than walk in customers. They also did not have soy souce which I ordered through the app. The resraurant was very standard, queit, and easy parking.

+1

Fuad H

I ordered a deal through the app where I got a free Chicken Sandwich with a $1 minimum order. I just paid $1.19 + tax for some modified Tacos. The taste of the Chicken Burger was okay, comparable to a McChicken from McDonald's. The service was a tad bit too slow, and they seem to put more priority to the drive thru rather than walk in customers. They also did not have soy souce which I ordered through the app. The resraurant was very standard, queit, and easy parking.

Karelin Pacheco

It's fast food, but their food is good. It was new to me because this doesn't exist in Plorida, so I can only eat it in California. The best thing is when they're open 24 hours. (not all are open 24 hours)

It's a downhill slide for Jack....My gosh a small drink for more than 3.50$...?water never tasted so good....cheap peasant tacos still a bargain though.

Edit, lowering my review from three stars to two stars. About a week since I left my last review and I've been the Jack in The box two or three times. Twice already, my order of two jumbo jacks has come with one of them with a tomato, and one without a tomato, after the owner of the store replied to my comment. very disappointing, it's not just that I have to pick the tomatoes out, I am placing an order here for food to be made in a specific way through the customization in their app, and their workers repeatedly and consistently cannot follow the simplest instruction. I am not being provided what I'm paying for here. Will continue to edit my review in a few weeks to see if there is any sort of process improvement, or if there's just no care at this store. Giving the store a three out of five stars for now. I love to eat burgers, I hate tomatoes. I always make my orders without tomatoes, and I say a majority of the time, this store cannot even get it correctly. I place it two for five jumbo Jack no tomato order because of a deal, and it's not even like they consistently put tomatoes in, or they consistently leave them out. In the same order of only two burgers, they will put tomatoes in one Burger, and have no tomatoes in the other Burger, it's like these people are so confused about how to use their hands and their eyes I have no clue what the heck is going on in their kitchen. Only Plus is it's open late.

andrew hsu

Edit, lowering my review from three stars to two stars. About a week since I left my last review and I've been the Jack in The box two or three times. Twice already, my order of two jumbo jacks has come with one of them with a tomato, and one without a tomato, after the owner of the store replied to my comment. very disappointing, it's not just that I have to pick the tomatoes out, I am placing an order here for food to be made in a specific way through the customization in their app, and their workers repeatedly and consistently cannot follow the simplest instruction. I am not being provided what I'm paying for here. Will continue to edit my review in a few weeks to see if there is any sort of process improvement, or if there's just no care at this store. Giving the store a three out of five stars for now. I love to eat burgers, I hate tomatoes. I always make my orders without tomatoes, and I say a majority of the time, this store cannot even get it correctly. I place it two for five jumbo Jack no tomato order because of a deal, and it's not even like they consistently put tomatoes in, or they consistently leave them out. In the same order of only two burgers, they will put tomatoes in one Burger, and have no tomatoes in the other Burger, it's like these people are so confused about how to use their hands and their eyes I have no clue what the heck is going on in their kitchen. Only Plus is it's open late.

jerry woytus

It's a downhill slide for Jack....My gosh a small drink for more than 3.50$...?water never tasted so good....cheap peasant tacos still a bargain though.

I ordered chicken teriyaki bowl and the food was not in the bowl it was in a box. By the time I got home in like 10 minutes food was cold. They didn’t even put enough teriyaki sauce. Never going to this store.

Please answer my question: Does JIB have any requirement about how soon a customer MUST show up after clicking on "Prepare Now" in the app??? For me, I don't mind food hot or cold. Yesterday I showed up 30 minutes after clicking on "Prepare Now". After telling the manager/owner my name, he glared and SCOLDED me "That's too long time!" Has any customer including me ever shouted at you when we wait too LONG for our "FAST" food during your busy hours? We don't even complain. Then how dare you be so mean and rude to a customer, when I already paid and you didn't lose anything? BTW, this is not my first same experience with the same person. This uncivilized guy has been here since about 1 year ago. I love JIB's food, just feeling ashamed for JIB to allow such a manger/owner who has disappointed JIB's lovers and destroyed JIB's reputation.

Was really bad service. I order #3 combo and I had a coupon for free meal and they didn't want to accept it because they said it was for another restaurant not there's the coupon said any jack in the box you can redeem it they just didn't want to take it very disappointed never had this experience at other jib

They made mistakes with my order and then accused me of their mistake. I ordered through the app 6 sandwiches and 2 tacos. I got my bag through drive through and didn't check inside until after I got home. They give me only 2 out of the 6 sandwiches I ordered and another wrong one (and the two tacos), so they owe me 4 sandwiches. I went back and told them they made mistakes with my order, that guy at the window insisted they put those in. I confronted "are you accusing me of lying for two sandwiches?" He said "we have cameras". I said "then don't give me sandwiches, go check your footage now". He then insisted they put them in with a smear on his face and said they have customers behind and asked me to pull forward and added "it happens all the time" implying he's seen liars like this all the time. It was extremely humiliating but i don't want to make a big scene so I just waited. They did hand me those sandwiches in the end but this is customer service 101 how can you assume and accuse someone of lying without any evidence. This just shows the character of this guy and the level of training he's got from the management. So I wasted time, got the wrong order, and got humiliation from the employees. 11/3/2024, Lunch time. If the owner or manager of this store is seeing this, check your footage and talk to your employee.

I have been to this place twice - both times it didn't go well. The waiter either doesn't speak English or doesn't know what he was doing. We ordered 2 chicken burgers but got 2 beef burgers this time. Every time we had a question, the waiter said "one second" and had us wait for a few minutes. In summary if you insist on going to this restaurant, be ready for 1. Non-english speaking waiter with little understanding of what you ordered and what you asked 2. Heavy accent that's extremely difficult to understand as a native English speaker 3. Order multiple times or have wrong orders 4. Very impatient waiter

If I could put less than 1 * I would have I would have put no stars avoid this place I went there with my kids in the morning for the first day of school wanted to get them breakfast all their prices on the menu were Incorrect and when I asked them why it's ringing up different than what shown on the screen they had an attitude then the manager came out to the window and goes yes and I asked her about their breakfast croissant why it's two for five and she goes we don't have that anymore that's no longer the price I appointed to the sign to show her you still have it advertised and she quickly took it down not apologizing or acknowledging the fact that that is false advertising so I went on to order chicken strips it said 529 for a five-piece combo she goes Its 5:29 for the five strips and I pointed to two signs on two different displays showing 529 for the five-piece combo and she goes I don't know and I said okay let me talk to your corporate let me get your name she refused to give me her name she refused to give me the number to corporate I drove to the window I asked the girl who took my order what her name was you ma'am have a good day and refused to give me either so I'm going to put a complaint into corporate this location was the rudest I have ever been to I would avoid this place at all costs because their service is less than what it should be

Capri Benitez

If I could put less than 1 * I would have I would have put no stars avoid this place I went there with my kids in the morning for the first day of school wanted to get them breakfast all their prices on the menu were Incorrect and when I asked them why it's ringing up different than what shown on the screen they had an attitude then the manager came out to the window and goes yes and I asked her about their breakfast croissant why it's two for five and she goes we don't have that anymore that's no longer the price I appointed to the sign to show her you still have it advertised and she quickly took it down not apologizing or acknowledging the fact that that is false advertising so I went on to order chicken strips it said 529 for a five-piece combo she goes Its 5:29 for the five strips and I pointed to two signs on two different displays showing 529 for the five-piece combo and she goes I don't know and I said okay let me talk to your corporate let me get your name she refused to give me her name she refused to give me the number to corporate I drove to the window I asked the girl who took my order what her name was you ma'am have a good day and refused to give me either so I'm going to put a complaint into corporate this location was the rudest I have ever been to I would avoid this place at all costs because their service is less than what it should be

Evelyn Garcia

Was really bad service. I order #3 combo and I had a coupon for free meal and they didn't want to accept it because they said it was for another restaurant not there's the coupon said any jack in the box you can redeem it they just didn't want to take it very disappointed never had this experience at other jib

Jia Guo

They made mistakes with my order and then accused me of their mistake. I ordered through the app 6 sandwiches and 2 tacos. I got my bag through drive through and didn't check inside until after I got home. They give me only 2 out of the 6 sandwiches I ordered and another wrong one (and the two tacos), so they owe me 4 sandwiches. I went back and told them they made mistakes with my order, that guy at the window insisted they put those in. I confronted "are you accusing me of lying for two sandwiches?" He said "we have cameras". I said "then don't give me sandwiches, go check your footage now". He then insisted they put them in with a smear on his face and said they have customers behind and asked me to pull forward and added "it happens all the time" implying he's seen liars like this all the time. It was extremely humiliating but i don't want to make a big scene so I just waited. They did hand me those sandwiches in the end but this is customer service 101 how can you assume and accuse someone of lying without any evidence. This just shows the character of this guy and the level of training he's got from the management. So I wasted time, got the wrong order, and got humiliation from the employees. 11/3/2024, Lunch time. If the owner or manager of this store is seeing this, check your footage and talk to your employee.

fev song

I ordered chicken teriyaki bowl and the food was not in the bowl it was in a box. By the time I got home in like 10 minutes food was cold. They didn’t even put enough teriyaki sauce. Never going to this store.

Yongchong Mao

I have been to this place twice - both times it didn't go well. The waiter either doesn't speak English or doesn't know what he was doing. We ordered 2 chicken burgers but got 2 beef burgers this time. Every time we had a question, the waiter said "one second" and had us wait for a few minutes. In summary if you insist on going to this restaurant, be ready for 1. Non-english speaking waiter with little understanding of what you ordered and what you asked 2. Heavy accent that's extremely difficult to understand as a native English speaker 3. Order multiple times or have wrong orders 4. Very impatient waiter

Shen Meng

Please answer my question: Does JIB have any requirement about how soon a customer MUST show up after clicking on "Prepare Now" in the app??? For me, I don't mind food hot or cold. Yesterday I showed up 30 minutes after clicking on "Prepare Now". After telling the manager/owner my name, he glared and SCOLDED me "That's too long time!" Has any customer including me ever shouted at you when we wait too LONG for our "FAST" food during your busy hours? We don't even complain. Then how dare you be so mean and rude to a customer, when I already paid and you didn't lose anything? BTW, this is not my first same experience with the same person. This uncivilized guy has been here since about 1 year ago. I love JIB's food, just feeling ashamed for JIB to allow such a manger/owner who has disappointed JIB's lovers and destroyed JIB's reputation.