Dave & Buster's - Dallas

Our dinner was delicious. I had the salmon. It was great. Not that noisy in the restaurant section. I’d eat here again anytime.

Tiera (at the bar) is the absolute best!! I made sure to let the manger know. She was professional, personable, kind, honest and fun!! She deserves a raise!! I plan to call and make sure she is there when we plan to go next time!! We went and let the kids run wild while we sat a the bar and it was the best with her as out bartender!! I wish her all the blessings!! I hope she sees this 💜💜💜

We had a great time with the Lil. The food, and drinks were good. They also have a variety of games on sight. I really enjoyed playing Centipede Chaos, it's a bit different from the original. The large Hungry Hippo was out of order, so we'll have to come back. The staff was courteous and polite. They were not too busy when we went. Family friendly atmosphere with adult activities as well. They also have several party rooms to book for private events.

As always, this place is amazing ! We had so much fun here and will definitely be back! We had drinks and played many games! The drinks were great and the bartenders are entertaining. The games are always fun. We love that now you can use your phone as the card to play games. That feature definitely makes the experience more easier. Will definitely be back soon! Also, love the challenges on app too !

Thank your to manager Casey for stepping in to take our order after having to wait initially to get helped. He answered all our questions and was fun to talk to. Then he had Christian come in to tag team our table and he continued showing us a great time

I love it and so does my family. Great place to gather with childern for dinner, games, fun and Dallas Cowboys football! Service was a bit slow, but understandable considering the crowd everybody like the food and the drinks as well. Will definitely go back.

Had a great time today with CeCe and my server. She is so knowledgeable about everything Dave and Busters. Also thank you to her manager Casey for coming by several times to check on us and make sure we were having the best experience possible. We will be back!!

My husband and I went on a weekday and everything was great the service right at the entrance was very warming and engaging! They had some great deals so we were able to eat and play some games! On top of that we arrived during happy hour!! It was spacious so we could carry a conversation plus the TV screen is enormous!

Hannah B. was an outstanding host for the Super Bowl experience. Her positive energy and willingness to help made all the difference, especially as a first-time participant. I had a great time and would absolutely return next year!

Thsnk you to Drew snd Casey for showing our son an amazing time on his 10th birthday. It is a night he will remember for a long time. We cant wait to come back and see you guys again soon!!!

Breanne gave us the most amazing service for our valentine’s date and then her manager Casey came by and took it over the top to make us feel like the most special people in the building. We can’t wait to come back and see you both!!!!

Casey Armstrong at Dave & Buster’s gave us the best experience! He was incredibly helpful, attentive, and made sure our family had an amazing time. We truly appreciated his positive attitude and assistance — he helped turn our visit into a wonderful family memory. Thank you, Casey!

Not being from dallas and only here for the weekend., the only place we knew may have the game on that we were looking forward to watching was Dave and Busters. We drove 45 min to Dave and busters to specifically watch the spurs vs okc game however none of the TVs had it on when we got there. The Manager immediately turned on the game and we sat and enjoyed the game over some delicious drinks. We didn't get a chance to thank this manager before we left! But this manager should know He is awesome! Thanks for making our night in Dallas complete. (I wish I've gotten his name!)

The manager Casey was very hospitable and helpful to me and my family. He got me a table for my party of 9 as well as greeted everyone with a warm welcome stating he is here to help. Ronnie was such a good waiter, as well as very well spoken and helpful with recommendations and even threw in a few jokes here and there haha. It was an awesome experience for my daughter’s birthday night. Thanks D&B Dallas!!!

Looking for a fun outing for the family… D&B Dallas is the place. Took 4 kids and 3 adults and we had a blast. I felt safe and secure, we got each kid a $45 play card and it lasted about 2.5 hours with a few coins to spare. They got over 2k tickets each and had great prizes to choose from.

Thank you to Drew for showing us the greatest D&B experience we have had! And a huge shout out to the manager Casey for stopping by to ensure that our experience was nothing but fun. We have visited locations all around the country since maybe 2002, and we will definitely be back to this one.

Had the best experience ever at lunch today. Roney our server was amazing and he answered all our question and was the perfect tour guide for our experience and Dave and Busters. His manager Casey also came by and checked on us and was so considerate. You can tell he genuinely cares about how every guest's experience is when they visit. We will definitely be back and can't wait to see Roney and Casey again!!

Billy our server was awesome and always made sure we were doing good! Casey would come check on us periodically throughout our visit too. Great experience, and a fun way to do date night. Would recommend!

We had the best experience! I ordered the blackened chicken Alfredo with shrimp and it was AMAZING!!! TGI Friday was my favorite restaurant because they had some pasta that tasted almost exactly the same. They staff said this was a new item for the menu and it was AMAZING! The only thing I would change is to add more pasta noodles. My husband got a chicken quesadilla and he said it was okay. He said the chicken tasted like canned chicken. We sat at the bar and Rayshard was our waiter. He was amazing! So kind, friendly, and attentive!! He made me a strawberry daiquiri and it was SO good!

Thank you so much for everything tonight for our date night. Bre and her manager Casey went above and beyond to make us feel special like we were the only people in the building. Thank you for making our valentine's day that much more special

I’ve been to a million Dave and busters, this one is by far my favorite. The service is next level and the layout is amazing. Specifically, the manager (Casey) and bar attendant (Rodney) were super nice/helpful, we came in early on a week day and they treated us so special! 100 percent will be back!

Clarence is an amazing manager. He helped me with my tickets. It's my favorite location to go to. Great food and awesome staff and they have more of a variety of games here. Thanks for all you do. Keep it up.

Games were fine food alright but tons to do here. Huge screens if u are going to watch sports. Great for big parties.

We went on a Saturday afternoon. It was busy but not to busy. Service was really slow. Food was delicious. We didn't like kids running wild in the game area. Especially when there are families there with younger children. Prizes are ridiculously priced. For the tiniest toy, a child had to dish out 75 tickets, that's like charging $8 for a toy from the dollar store. Lower the tickets needed for those tiny toys .... Give a child a chance to get something without spending a fortune.

We had to wait long but we did have a big party. They gave us a small party room, food took a while but understandable because it was packed. Food was surprisingly delicious I got the Mediterranean bowl. Also game prices are extreme. Servers were very good we had Twitty I believe was his name and a young man who was also helpful. Would visit again for the food & games for kids. Thought I took pics but guess not…whatever you see online is how it looks inside but I did get one pic of food. Haha

Good atmosphere, great games for kids, full bar, and nice service.

The place is definitely past pandemic restrictions so bring back the waiters working zones. The app ordering is horrible. Hard to get anything...from refills to Togo box ....2/24 update I came by after remodeling was done they definitely added more can see the additions looks good . Food was still great service was good no complaints on this visit . I know a hand full of people that didn't do much D&B because of their prices before well they'll definitely not do D&B now. I can definitely see the increase on things from how much thw beers went up to how many playing credits you get for your money. I'll still continue to come here but probably a little less than I used to. Do recommend coming here

Some peers and I visited for lunch, and all of the upgrades caught my eye.. I was looking for the cauliflower appetizer, but it's no longer there☹️ Instead, I shared the Cali Avo Salad, wings and Brussels.. The salad stole the show for sure.. It was so good!!😋 8/15 Update (4 stars): We went back for lunch and would not recommend the fish and chips (too much breading) or the spinach dip (not pictured because we sent it back. The wings and burger meal was decent.....

Food here isn't bad, but the drinks were just sweet like crazy. I had ordered a hurricane and I thought I was drinking cherry cough syrup. The service is a bit slow for me and probably won't go here to eat again. Though, we had some issues with a promotion they were doing and we had the manager Shannon come over to turn things around for what we were thinking of the place. She was the one that got me to stay here rather than walk out and I'm glad she did come over to assist us. Personally, I'm not one to really just come to this place, but she kind of made me want to visit this place again. I'd say this place isn't bad, but not at the top of my list to recommend.

Was hoping to celebrate my sons 9th birthday there. Place was clean and welcoming host was super helpful however I am giving 3 stars because the lack of efficiency with management and lack of customer service from “Attendees” we purchased a “Crane for 2” at $30 and we waited twice for assistance. The first time we waited 5 minutes and noone showed up so we figured we’d be back at the end , once we played games went back 45 min later waited 10 min still no one so I notified a staff, she Radio staff to come assist us and still no response for additional 15 min. We wasted 20 min in total still no assistance, I called for manager to cancel/ reimburse me instead . But the said he couldn’t do it , that his manager was not available and that if they did process my refund it would take about 7 business days, which I was fine with , however the tone was condescending. I didn’t get any proof of Cancellation and he said I could keep my receipt, so I asked if I could at least snap a pic, which he could not refuse.

Lisette is a horrible manager...she could not give a crap about the issues we had at cash out. Luckily there was security guard who stepped in to help and expressed its not the first complaint he has heard about her lack of managment sklillw...speaks volumes! Twitty at the restaurant was absolutely amazing from the second we walked in and if I could take him with me I would! Hes the only reason there are 5 stars for service! Do better Dave and Busters!!

Slow service, takes food a long time to arrive. They really need to have all screens be on WWE PLEs due watch parties in the watch party area. No one is watching other sports during these premium live events. Overpriced mid wings and wilted celery although the desserts, fish and chips, and steak salad are good.

Seriously. All bartenders busy on "personal " business. Waited 20 minutes sitting at bar to even be acknowledged. Had a question about the menu that the bartender could not answer. Spent $100 on food and drinks and that came with disrespect and being ignored. The bartenders would not even make eye contact. Earned a free entree from being a prime member for 3 years and still treated like it did not matter if we were here. So sad and disappointed. Finally decided to try again. Service much better tonight. Did not order food but the drinks were good and timely. Cheyenne is awesome.

We went for a birthday party and our bill was $623. Smdh. Like we didn't order anything. Our server said one of the drinks we wanted was $30 just for a small tea glass. We quickly declined. Like the food is ok but definitely not worth almost $700. But the kids had fun thats all that mattered but never again. Chuckie will be getting a lot of hugs next year!!

Food arrived a bit cold. When I asked our waitress if the Tennessee drink was good she rudly said I'm not taking drink orders and walked off.. I was like ooook. Kids had fun but that was a bit unprofessional.

Closed for private event. Kids were sad. Went to bowl & barrel instead. Glad we did

My car was almost stolen from their parking lot. The security officer did nothing and did not even offer help. Dallas PF do not come out for these types of reports. I take my son here all the time but will not be returning. Doesn't seem safe anymore. Appears the security officer is working with the criminals who attempted to steal my car. The manager was nice but only could apologize. I was never offered anything for the inconvenience! I spend hundreds of dollars here monthly!! We have to spend $1,000's of dollars on the damages to the vehicle plus a tow truck because the criminals reprogrammed my car!! Don't recommend be careful and watch your back!!! Security can't be trusted!!

I want to start by saying our server, Jillian, was kind, attentive, and genuinely trying her best to help us throughout the evening. When our food took an unusually long time to come out, she stayed professional, checked on us, and clearly did everything she could. Hannah, the manager who greeted us when we first arrived and was very friendly at the beginning of the night, was unavailable later in the evening when management assistance was needed. This left both us and our server frustrated, and the issue was never addressed. It was disappointing to see a server working so hard without the support she should have received from management. Manager presence during service delays like this is important, and unfortunately that support was not there when it mattered most.

I usually go to Dave & Busters in Arlington, but we recently went to the Dallas location. I'm not sure what was going on, but it was insane. After being seated, we waiting an hour, and no one ever came to even take our drink order. We chased down a manager to take our drink/food order. The food came out of the kitchen quickly. No server ever came to our table to check on refills, etc. It took almost an hour after finishing eating to find someone that could provide us with the check. We spoke to multiple servers who said they could not pull it up on their screen, because we "weren't their table." Finally, we were able to find a manager in order to pay. To top everything off, my daughter got food poisoning, and I feel confident it came from this experience. I would highly suggest going to the Arlington location, rather than Dallas. Edit: I did reach out to customer service, as suggested by the comment posted by Dave & Busters. I was asked to verify my transaction information, which I did over a week ago. I have received no response/follow-up since.

I waited for more than 45 minutes sitting at the table and no one came over. I had to get up and find the manager and tell him, and he sent a waiter from another area to take our order. All the waiters in the area near the big screen are incredibly lazy. They need competent people who actually want to work. And even after all that, he still told me the tip was 20%! What an incredibly rude guy! I'll never set foot in that place again.