Christine B

This place is always so good! I’ve never had a bad thing on the menu. The service here is really good and all the waiters have been really amazing. I love the Asian lettuce wraps and their flatbreads. The kids meals are good as well. They give you a lot of food.

+1

A. Verified Guide

Wonderful cocktails, delicious food, and even better cheesecake. You honestly can’t go wrong with anything on the menu, but I especially love the Thai salmon.

Takesha C

I am not sure who is responsible for making the meatloaf on October 3rd around 8pm but that was some of the best meatloaf I've ever had! I really wasn't expecting much but that will be my go to going forward! It was a good portion too. The picture is what was left after eating a piece. I also tried the Mango Key Lime cheesecake which is the best one i've had and I've tried plenty of them. We also had the shrimp scampi which was okay. This was take out order.

Nick Prado

Sat at the bar after a long day and Tia was so positive and full of life. Turned my whole day around. Great customer service and Food was top notch. Had the chicken pot stickers and gumbo and as amazing.

Angela Davis

Happy Birthday to ME! Cheesecake Factory is one of my main birthday celebration spots, so on June 19th, my mother and I were in the building! For starters, we were hungry--that poor bread basket didn't have a chance! Our server, Janae (sp?), was very personable and was familiar with several items on the menu, so i trusted her opinion. I dont think I've ever been disappointed with their food. Their menu items appeal to the masses, and their portions are huge! I tried the Truffle Honey Chicken, and it was so good! Their mashed potatoes stay winning, and i had broccoli instead of asparagus. My mom ordered the lunch portion Barbeque Chicken Salad, which is one of my favorites! I mean, who wouldn't love onion rings on top of a salad?!?! Then there's dessert...I tried the lemon raspberry cheesecake. It was tart and tangy--I enjoyed it! My mom, not so much! Overall, I thoroughly enjoyed the food, the service, and the ambiance! I really want to try their brunch. I know those biscuits are going to be something serious!!! Sidebar: I kind of wish they would bring back a few items (Lasagna Verde and Chicken and Biscuits), but I know I'll always be able to find something I like!

+1

Hugh Fristoe

The Cheesecake Factory is always terrific. We debated driving out here on a quick overnight in Dallas, but I'm so glad we did. I LOVE the Parmesan Crusted Herb Chicken, and cheesecake is a must. My wife tried the Chicken Parmigiana Pizza Style, which was new and unique. The kids had fried Mac & Cheese and Evelyn's Favorite Pasta, which might be the healthiest thing on the menu with grilled chicken, asparagus, broccoli, and zucchini in a light sauce. Kayla, our waitress, was on the spot, kind and courteous. Everything was great. We got a couple of Cinnabon slices of cheesecake, my son got a classic strawberry, and my daughter got the carmelicious Snickers slice. They were all great. We'll be back for sure, on the next overnight with flights in and out of Love Field.

Juny Barkat

We had a great dining experience! The spicy chicken pasta was rich, creamy, and packed with flavor, while the burger and fries were perfectly cooked and super satisfying. The portions were generous and everything tasted fresh. The only downside was having to track down our waiter to get the bill, but aside from that, the service and atmosphere were wonderful. Would definitely come back for another meal—and of course, dessert next time!

LM Fanava

What a wonderful experience we had from the time we walked in with the hosts, to the waitress. I will say it was totally fully house, but we were able to get squeezed in to celebrate a birthday. The food was cooked to perfection, the stuffed mushrooms were filling for an appetizer. But the cheesecakes were all delightfully delicious. Our waitress came through with singing the happy birthday song, much thanks for that. Will definitely eat here again, when making our two hour drive to visit family.

+5

I personally didn't think the waiter paid our table to much attention and he wasn't that busy. We had to keep trying to get him to the table. That's is a serious pet peeve of mine when I plan on tipping a person.

hisham abu rashed

It was my first time ever at The Cheesecake Factory, and definitely not the last. The food was great, the prices were very reasonable, and the service was really special. I’m already looking forward to coming back!

+3

Oqab Alharbi

We are regular customers of The Cheesecake Factory at different locations, and it’s always one of our favorite places to dine. This time at the Northwest hwy location, the experience was extra special because of our server. Unfortunately, I forgot his name, but he was a young gentleman who was extremely kind, respectful, and attentive. His service made our visit even more enjoyable. The food, as always, was delicious, and we truly appreciate the warm hospitality. Definitely recommend this location!

Elsie M

We had a lovely time and ordered the chicken Romano, the beet salad, the veggie burger, and several other meals. Overall, the food was nice, but what really made our experience was Ryan’s excellent service. He was as very proactive and made sure we were able well taken care of.

Ronin Smith

Our waiter was very kind, but the wait was ridiculous, we had a reservation for 6:30 and did not get seated until 7. We did not get asked about drinks or apps until around 7:10. We ordered our meal at 7:30 and did not get our food until 8:25!!!!! Not to mention, I ordered steak frites, rare, and this is how it came out, completely unacceptable and so much fat on the steak which made it inedible.

Adarsh Parakh

Overpriced Pizza, No Bread & Ignored for Dining Solo? Ordered the pizza and tiramisu cheesecake—pizza was just average, definitely not worth the price. The cheesecake tasted good, but $12 for a small slice? A bit much. What truly ruined the experience was the service. I went alone, and it felt like I was invisible. After waiting 5 minutes without being approached, I had to move to the bar just to get noticed. Even then, I never received the complimentary bread they’re known for. When I asked, they said they were “out”—yet I saw a group of five get a fresh bread basket right after. It honestly felt like I was treated differently for dining solo. Atmosphere was decent, but for the price and treatment? Not worth it. Felt more like a “pay-and-go” than a hospitality experience. Follow me for more real, unfiltered food reviews around Dallas!

+14

crystal crowsey

We visited The Cheesecake Factory and were very disappointed with the overall experience. We were added to the waitlist but never received the text notification so we had to wait again once we realized we had been skipped. After being seated the service continued to feel unorganized. My daughter received her kids chicken Alfredo first and it was extremely watery. When we asked about it we were told that is how it is made because it is a cheaper kids dish and that kids like it bland which was surprising and disappointing. When I mentioned the overall timing and service issues we were met with excuses rather than solutions and were told it was not supposed to be run like this. The timing of the food was a major issue. Everyone received their meals at completely different times spaced about ten minutes or more apart. My husband received his Cuban sandwich but my son who ordered the same thing did not receive his until much later. My son’s girlfriend waited even longer for her meal and I was served last after everyone else had already finished eating. We also had to wait again just to receive pre sliced cheesecake. There were no water refills and no check ins from our server throughout the meal. I understand it is a busy time of year around Christmas but spending over one hundred twenty five dollars plus a twenty percent tip for this level of service was very disappointing. Unfortunately this visit did not meet expectations.

Butterfly 13

Came by kinda early and we were seated within 10 minutes. It wasn’t too busy so we were happy. Once we sat, the waitress came by and we ordered our food. I asked if they still served the bread and she yes. Waited a while for our food and still no bread at the table. Waited a bit longer and bread came out (i had asked again about the bread) we finally got our food, I ordered the Crispy pineapple chicken and shrimp - had to send this back to the kitchen, some chicken was rubbery and hard. Rice was also cold. Husband ordered this chicken sandwich- isn’t worth the $20. Kiddo got the sliders and he was pretty happy with it. I ended up ordering the Farfalle with chicken and this was good. Overall, not happy with this restaurant.

+27