Wylie Sword

If you want "fast" food, this is not the place to go. The last four times I've visited here in 2025 (about once every 6 weeks), it's taken about 15-20 minutes. And don't go through the drive-through it's a waste of time as they will direct you to the pick-up parking out front, and then you wait your 15-20 minutes. I now just walk in and order from the counter. The food is consistently very good, so there are no complaints there. My last visit here was at 4:30 pm on a Sunday. I walked in (no customers inside, no customers at the drive-through), and I counted 4 employees in the kitchen. I stand at the counter for about 10 seconds, and then an employee from the drive-thru window calls out to me, "we will be right with you." The girl who finally took my order was very busy lining up little cups to eventually put condiments in. I place my order, and 15 minutes later, it is presented to me at the counter. If you come here this is the culture and experience that they are consistent with, so be prepared.

TodayIsOurAdventure

Food was ready quickly and tasty. Tables here and there needed cleaning. Menu needs to be updated as pricing was in dark blue on a black board and hard to read. Decor was modernized. Food was as expected.

Aud Bug

edit: went back a second time and the drink machine is still disgusting. dusty, oily, filthy…drinks taste old and musty. wooden booths are gross. the food is still great! just don’t get a drink here 🤮 the service was great and attentive and the food was even better. you can get a TON of food for very little money. we definitely will be returning! the only issue I had, and why I gave it 4 stars, was the cleanliness. Especially the soda machine which was dusty and generally looked kinda gross lmao. it's not a big deal for me but I can see why it would be for other people.

Kellie Nichole

Food was pretty good. Had the chicken as I dont eat fish. (I came with friends who do eat fish) my friends got their food within 10 minutes. I and my son waited over 30 minutes before we got ours. My friends and I ordered at the same time.

Diana Hatch

Kiosk-only ordering while I was there today. Fries were cold and inedible, and customer service was non-existent. I have no reason to go back. Chicken Express has decent catfish, and has a pleasant human taking orders.

Ordered at the kiosk. 40 minutes and counting... Got harassed by some guy selling bread while waiting. Food was good though.

Lauren Neal

Stopped here for a quick lunch. I got a chicken kids meal. Everything was old and cold. I pulled back in and asked for fresh food. The guys were super nice and gave me another meal but it was cold too.

Andrew Binion

They brought me the complete wrong order and when I finally got my order the fries were cold and tasted like they were made 2 days ago.

Joseph

Ordered 8pc family meal online Dec. 15, 2025. I had to wait several minutes after arriving for my order. I got home and one piece of fish was not properly cooked. Bit into wet batter, yummy!

Michael Cook

Filthy store and understaffed. Takes forever (min 20 mins) in drive thru even when im only one. Never more than fry cook and one staff. They are filthy too. Crap on walls. Disgusting.

Corey

It’s 8:30 at night, no one is in the store but the workers are having everyone place there order then drive and park out front so that it appears no one is in their drive through line. I’ve been waiting for just one chicken and fish combo for around 30 minutes. Do not come here if you are ever in a rush.

Matthew Buhler

I came here for the first time and got a fish and chicken platter (2 fish 3 chicken). however when got home and opened the box i had 1 fish and 2 chicken strips. disappointed to say the least because why would you short someone 1 of both when your prices are already so high? I went back to let them know and the guy upfront was willing to give me the extra pieces i was missing. however the lady in charge thought i was lying but i had my receipt to prove it. now my food is cold. however they did give me one piece of extra chicken which is a plus i guess?

Dee H

Hadn’t eaten here in over 10 years decided to give it a shot and quickly realized why I hadn’t been back since 2015. Food was cold and undercooked and very greasy! The manager, Kris yelled at the employees the entire time I was in the store which was way too long for 30 mins for a fish basket come on now! “More fish more fries NOW, NOW”, every 3/4 minutes. I’m never eating this mess again!

Lyquisha Ballard

Extremely cold meal. No evidence that this was made in the last hour. I will not even feed this to my dog. This is unacceptable. Please spend your money elsewhere! Purchased on 4/18/25 between 3 and 4pm. I hope corporate sees this post!