I ordered a burger, fries, McFlurry, cookies and a drink. Everything came out good and I was satisfied, the front lady was good at customer service and has humor to her which can create a fun and fri…

I ordered a burger, fries, McFlurry, cookies and a drink. Everything came out good and I was satisfied, the front lady was good at customer service and has humor to her which can create a fun and…

I ordered a burger, fries, McFlurry, cookies and a drink. Everything came out good and I was satisfied, the front lady was good at customer service and has humor to her which can create a fun and f…

I ordered a burger, fries, McFlurry, cookies and a drink. Everything came out good and I was satisfied, the front lady was good at customer service and has humor to her which can create a fun and f…

The service was very poor. One of our orders seemed to have been forgotten. Everything felt chaotic. The workers seemed confused, and possibly untrained. There’s a Wendy’s just down the street. Hop…

At 9 AM, dining room was closed, doors locked. When we finally got an employee‘s attention, we’re told that the dining room is closed because they are short staffed.

Amber Tokach

You all need to figure out what the source of the problem is. This store is so busy and the line is always long. Doordash people have to wait forever for their food. There's something going on here where people just ain't doing their job or they don't know what they're doing. Maybe a bit more training would be helpful. Few more employees during your busy hours

After eating some of my fries at lunch I found a hair in them. That just ruined my lunch.

After eating some of my fries at lunch I found a hair in them. That just ruined my lunch.

We were one of two customers in the dining room. I waited for 40 min and no one acknowledged me after placing my order at the kiosk , 40 min ago. They only prepared orders that were drive-thru. There…

Waited 45 minutes with no apology and manager ended up calling the cops. This is the most ridiculous McDonald's I've ever been to in my life. Worst customer service I would give it zero stars if I …

We were one of two customers in the dining room. I waited for 40 min and no one acknowledged me after placing my order at the kiosk , 40 min ago. They only prepared orders that were drive-thru. The…

We were one of two customers in the dining room. I waited for 40 min and no one acknowledged me after placing my order at the kiosk , 40 min ago. They only prepared orders that were drive-thru. The…

waited 45 minutes with no apology and manager ended up calling the cops. This is the most ridiculous McDonald's I've ever been to in my life. Worst customer service I would give it zero stars if I …

worst mcdonald's ever. waited 30-45 minutes for 4 sandwiches and a large fry. no one was working the front of house. there were only people in the back and were only running food out to tables. for…

worst mcdonald's ever. waited 30-45 minutes for 4 sandwiches and a large fry. no one was working the front of house. there were only people in the back and were only running food out to tables. for…

If I could give a 0 star I would. Ordered a coffee on the electronic kiosk. Workers ignored my order along with 3 other Uber eats drivers. I waited 20 minutes before walking out. Additionally the A…

Would have been a zero. Their fries are the worst. Barely cooked, pale and potato-e. Ice cream cup not even full for $2. Kids meal forgot drink. They just push patrons thru but their food sucks!!!

Would have been a zero. Their fries are the worst. Barely cooked, pale and potato-e. ice cream cup not even full for $2. Kids meal forgot drink. They just push patrons thru but their food suck…

Would have been a zero. Their fries are the worst. Barely cooked, pale and potato-e. Ice cream cup not even full for $2. Kids meal forgot drink. They just push patrons thru but their food sucks!!!

Would have been a zero. Their fries are the worst. Barely cooked, pale and potato-e. ice cream cup not even full for $2. Kids meal forgot drink. They just push patrons thru but their food sucks!!!

No chicken nuggets no ice fraps and the staff look miserable I love Mac Donald’s but this is bad when we walked in I had high hopes but now I’m just sad

No chicken nuggets no ice fraps and the staff look miserable I love Mac Donald’s but this is bad when we walked in I had high hopes but now I’m just sad

I just received the worst service I have ever received at a fast food restaurant. The girl working the drive-through was so rude. She handed me my drinks and I sat there for a few minutes. Then she…

NOT OPEN 24 HRS as described—poor management, miserable employee's, and 70% rude customer ratio. The McDonald's located by the I95 highway also has issues with honoring their 24hr commitments. 1 of these 2 locations should consider opening up space for an establishment better suited to a 24hr fulfillment such as Wawa.

I ordered a double cheeseburger and sat at the second window for at least 10 minutes waiting for a double cheeseburger the skinny black guy with the green vest was very rude when I asked about my food they could do a lot better and it was cold when I got it.

Tixel

Straight up lies about being open 24 hours both on this app and their own. Wasn't able to get my food at all, so I can hardly rate it on that. Now I have to fight customer service over a refund.

Marc Eden

I’d rate negative stars if I could, this store should be embarrassed of itself. I live literally walking distance to this location and I refuse to eat there or any McDonald’s ever again because of this location. They always mess up my order no matter what I order ( how hard is it to read a sticker) and the time I complained to corporate because they screwed up that bad, I never even got so much as a response from management. Management must really be a clown because a 4 year old could do a better job.

FREE THE MCGEES

Good luck getting the simplest of orders right in the drive through.They are more worried about speed of service than the actual service. How do you mess up an order that only has 4 items total by only giving you three of them. Seriously. So tired of having to park and go back inside to get items they decide I should pay for but not receive.

Daniel Longoria

Do yourself a favor and drive to us1 or Mims don’t ever go here. They gave me the wrong order, I waited for 10 minutes inside for someone to even acknowledge me and the lady walks in the back throws my receipt away and rips the one off the bag and gives me the same bag. Disgusting.

Carla Coley

I am here on a family vacation from Michigan. I came and got $55 worth of food and I asked for all of it to be fresh and when I got home, I was missing nuggets and my snack wraps were too tough to even bite into when I took it back she remade one and told me that I bit out of one so I couldn’t have another one. I don’t know what manager name is because when I asked her to write down her name she said she did not have a pen. I waited in the line for 20 minutes to get the food then I had to come all the way back to get my missing food and then she wanted me to wait another 10 minutes to get a new snack wrap after she told me I couldn’t have one because I bit out of one. I don’t know what kind of customer service you guys have. I want no part of it EVER!!! And one thing I cannot stand about these companies and restaurants is there never willing to help a customer when there’s a problem and there’s problems every day with their food, Employees and managers and everybody always wants to have an attitude with mess up and it’s just terrible because our money paying for your food A collection or at least a consideration should be nice.

Carla Gilmour

I rarely complain about food service, especially fast food but I think we have been to this McDonald's a total of 3 times and been disappointed every time! We ordered 2 hot fudge sundaes because you can't screw those up... wrong! They gave us these little paper cups with ice cream and chocolate syrup. The guy said they didn't have sundae cups but these have the same amount. Nope, and not hot fudge and ice cream tasted like it had freezer burn, maybe they were pre-made? We appreciate their signs supporting law enforcement, but three strikes, we're out.

Heather Daniel

It was so corporate and religious, the music was loud Christian rock, and not the good kind. I felt so uncomfortable in there, like I was invading their space. Not a friendly environment and the food was disappointing. I don't go to McDonald's very much anymore and this one just really enforces the opinion that I should give up completely on this franchise. The Wendy's down the street is SO much better, friendlier and more welcoming.

ZACHARY Vanpatten

Ordered a couple burgers and a fry. Get asked to park which is absolutely ridiculous. Than watch as they carry orders out asking every car if it's their order. Manager needs to get a better system. Ridiculous to go fast food and it takes 20 minutes to get cold food boycott McDonald's they got lazy at 99% of them

Andy G.

If they cooked the meat any longer it would be ash. The only taste we got out of the burgers was salt. $12 for a quarter pounder and a Big Mac, ridiculous. Half the size they used to be.

vix sweat

45 mins wasted. No apology and no explanation. After no one helped me, I finally got a refund but the manager was not apologetic or a leader. She was horrible. About mid 20s, service was horrible. She shouldn’t even be a fry cook….but yet she’s a manager.

Kendel Jameson

I’ve been to many McDonald’s throughout my childhood and adult years, never been to one as horrendous as this one. Staff messing up orders constantly which was evident by the amount of refunds I seen just within the brief period of time I had the misfortune to be there. Manager and all staff there had the most unprofessional and disgusting behavior I’ve ever seen in any fast food place. Cursing and all kinds or rude distasteful comments were so easily heard by anyone or the numerous children and adults in the lobby. I watched one lady ask them not to curse and was met with the same hostile attitude. Not to mention I seen several employees touching their phones and hair and then touching the food. This is my first time to have witnessed an ENTIRE staff, manager included behave so inhumanly.

Alex W

You could not pay me to ever come back here. They consistently get your order wrong, the staff is incredibly rude and frankly disgusting, and the service is slow. They put black grill scrapings on a hamburger bun and put it in a box and gave me it as my order and I was already 5 miles up 95 before I realized. Absolutely foul.

Kenneth Burton

I did a mobile order at this McDonald's and it probably took 10 minutes from the time I walked in the door for my order to be ready, a standard order, two burgers, two fries and drinks. There was one woman waiting there already at the counter to order and she did not get a chance to order until I received my order. Chick-fil-A would have fulfilled forty orders in the time it took for them to do one. On the positive side restaurant was a newer one, floors were clean, restroom was clean. Food was just what I expected.