Sirish Mahavadi

Love their pizza it's my go to place. The service is ok nothing to brag about. I ordered via phone, and when I got there they had my order but didn't make my pizza. I shouldn't complain about it the pizza was amazing.

Jim

We arrived before closing time and while the brick oven was spitting coals, good and hot. One awesome Margarita Pizza, excellent, and one pepperoni to go. Nice place.

Jonathan Houghton

Amazing pizza, one of our favorites. But extremely slow service. If it’s a weekend for dinner and super busy? 1 hour for a pizza. If the restaurant is empty? 1 hour for a pizza. The young man at the host stand was very friendly though, which honestly made a huge impact!

Murali

All their pizzas are crust pizzas and coal fired. They will come and provided seating options. The store is clean and well maintained they can customize the pizza. The peach the pizza was well well-made and tasty. I wish they could have more vegetarian options. Otherwise it’s a great pizza. It is also located in a great location with a lot of shops around it

Half the pizza pie was burnt at the bottom. Ask for peppers and cheese packets and was given on 2 of each.

Michael Campos

It saddens me to think that somehow in Texas, we feel that it’s a pizza place that serves somewhat of a decent pizza regard to yourself as Italian. Sadly, it’s not even close. The pizza is adequate at best and unfortunately, the service is even below that. Having to be ignored and allowing your food to get cold and service to be mediocrity, it’s unfortunately that this pizza place continues to decline in such a nice area. I don’t recommend going to this place, unless you want something somewhat better than Pizza Hut and you wanna pay double the price.

Ron Black

Average pizza, skimpy ingredients high prices. Staff are nice but Very slow service. Many better places to eat quality pizza in Flower Mound / HV area. We do not recommend

BradinHK

Grimaldi's is a Brooklyn based pizzeria which has opened up branches in 10 states around the country including a few places in the Dallas area. We recently dined at their this place at The Shops in Highland Village and found everything to be ok. We tried their signature thin-crust, coal-fired brick over pizzas, choosing custom topping choices, one of the pizzas crust was perfect, the other fairly soggy but overall the pizzas tasted good. Salad served up with our meal was similarly decent, nothing amazing nor bad - just decent salad.

JAMES PULSIPHER

Was craving pizza. The pizza was great. The cauliflower crust is amazing. But I’m unclear if the staff just never received training or if they just didn’t pay attention. How long do you think the bar at a restaurant should be without a bar tender? Not long as far as I’m concerned. We waited a long time only to have our bartender come back to the bar chewing her food. Wait wait. I’m eating here and you’re working here. Well maybe not. Finally get an order in. Delivered by a little redhead. Three people in our party. No plates no utensils. We asked the same redhead for those things only to watch her return to the hostess stand to greet zero guests and stand there and do nothing. No plates or utensils. I went and got them for myself. I guess I’m old fashioned but I feel like it’s an inconvenience to provide service. I guarantee that these people feel they deserve a tip. I’m just unclear why ? Does anyone remember what the word tip stands for. It’s an acronym. TO INSURE PROPER SERVICE. That’s where the word came from. So how about we make a deal. You provide the proper service. I’m sad that Covid has created an excuse to be lazy and apathetic. Covid is over. Do your job. Bringing people food and drinks isn’t hard. I would like to feel like I am at a business I am paying to patronize and not like I walked into a college apartment to hang out with the crew who is at the very least annoyed that I’m even there. This is what an absence of leadership does. Whomever manages this location should be called to task. Epic fail.

Rae Sullivan

They used to have fresh mozzarella to go with the meat, olives, and peppers, making you feel like it was worth the cost. They now give you the hard pre packaged and flavorless slices purchased at the grocery store , just stacked to make it appear thicker. Pizza crust came out burnt. when we did try to express to the server that the food was different than previous trips he merely said “excuse me” and left(I’m not kidding, that was his exact response, leaving us perplexed). We’ve been to this location many times but most likely won’t return to this particular location due to the sliding standard of both staff and food. At this point Mellow Mushrooms food is better and absolutely better-priced.

Wade Clem

Very strange delivery request that was cancelled, mid delivery.. They gqve our order to someone that wasn’t even with Uber Eats. I called and the manager acted like this was a new thing, but reading through reviews this has happened before. I don’t know that they manage this very well. We always have issues with delivery with Grimaldi’s. After waiting an hour and a half it was cancelled so we went somewhere else. No clue what happened and no one cared to explain or figure out what happened.

Kara Marr

On 10/3/25, I visited Grimaldi’s as I had previously had a wonderful dining experience here. However, today was a different story. I was seated on the patio without waiting. This is where it went downhill. I watched party after party receive their food and checks, and I was still waiting to place my drink order. Another party was sat and attended to promptly, as I had been promised. At this point, I decided to leave as it was clear my business was not wanted.

Tammee Shirley

Placed an order at 6:32 pm for delivery . Delivery was supposed to to be by 7:40.. At 8:12pm I pulled up the tracker and there was a problem and they canceled our order. No call nothing just cancelled. Called the store and they were going to remake the order. I was told by Ryan he would put our order at the head of the line. Our new delivery time. Is now 10:00pm. Not feeling like we are at the head of the line. So we will see if we ever get our order 3 1/2 hours for a pizza is insane.