Texas Roadhouse was great! Our server Zane, demonstrated amazing customer service. He was timely with taking my party's orders, checking in with us, and delivering food. Zane offered suggestions and clarified our questions regarding our meals. Had 2 orders of catfish with seasoned rice, mashed potatoes. Also order salmon with sweet potato (cinnamon sugar, caramel, and marshmallow topping). The food was delicious hot and satisfying. Ordered a Hurricane margarita (1 frozen/1 on the rocks), island cooler (on the rocks) and Jamaican cowboy (frozen). All drinks were good. But the frozen one were better.

My server, Allison and her manager Tara were amazing. Literally phenomenal customer service I’ve had overall. Gave me recommendations for my first time coming and even giving me suggestions on what to try. Food was to die for sirloin with the loaded baked potato was breathtaking. Most importantly Allison made me feel seen and checked up on me when needed. Felt very welcomed to the roadhouse family all because of their immaculate hospitality and service. A memory I will never forget ❤️

The family and I come to this location often and always have a great experience. The wait staff always tends to our requests super fast. We always get a table within 20mins of arriving and the food is always perfectly prepared. In the past 5 years, I have yet to have a less than perfect experience! Keep up the great work! Cant wait until our next visit!

Greg A

They were absolutely packed on the Saturday night we visited. Everything went pretty well, the food was very good, but for some reason our server kept bringing us unsweetened tea when we were all drinking sweet tea. Aside from that, it was a great visit!

Jc Jesus Campos

Texas Roadhouse came in clutch for our Friendly Chevy potluck! We put in a big last minute order for their legendary rolls. Because let’s be real, it’s not a potluck without Texas Roadhouse rolls. They hooked us up perfectly. Fresh, warm, and absolutely addicting! The team was super friendly and made the whole pickup a breeze. Our whole crew was hyped! Thanks for saving the day, Texas Roadhouse! 🥳🍞🤘

Anton Hattingh

We came here with my family for my birthday. As always, Texas Roadhouse didn't disappoint, great food, great service all round!

A.A. McDaniel Hamilton

Sept2025 5⭐: Update: I would recommend this restaurant location and the workers today. The service was really good. The food the food came out correctly prepared and was the food was served hot as expected. The food and drinks were served in a timely manner. July2022: 4⭐: I have been to this location on multiple occasions (about 6) with my family and I found that the service and personnel have dramatically improved at this location. My visit today was a decent one with a pretty good server. We were seated right away, we received our drinks quickly, we were served food that was hot and ready to eat without much delay. It seems as if the restaurant is on a new found mission of capability. Update:10April19: 1 ⭐: I visited this location today & was seated in the restaurant area with my family. We did not have a decent visit this time. It seems to be a pattern starting here. Service was lacking in a few areas also. The female manager came to the table after I advised her we were waiting for our food. She brought the food to the table and said can you cut into it? I cut a piece from the side which was ok, but when I cut further, it was rare, not medium well. Again, no comment from her about me having to ask them to do their job appropriately by cooking our food. Update: 31March2019: 1 ⭐ star visit; I visited this location today, about 3:15pm, and my family and I were seated in the bar area as a result of chance. Eventually the bar tender or server came over to the table and took our drink orders and food orders. The food arrived as ordered. The bar server did not come back to refill drinks, check to see if we needed extras, or follow up. My (8) ounce medium well sirloin steak was not good and arrived at the table as a triangle cut of meat. It was (3+) ounces of fat and tough ribbony like rubber throughout the cut...#disappointed This was the first time I have ever received a bad cut and we received even worst service. No manager came by to ask us if all was okay, because I was going to make sure that they knew it wasn't okay. Our glasses stayed empty, the dishes stayed on the table, and we had to ask a server to get the bar server to get our check. My family had an issue with their specific meals too. No one came to talk to us. This whole visit was not what I expected for my Sunday routine. Feb2018: 4⭐: This was a very good meal and overall experience at the restaurant. Server was great. We visited the restaurant today for an early meal. The people at the front were friendly and greeted us upon our entry into the restaurant. We were seated and the server came over within a few minutes to ask us for drinks and appetizers. We already knew what we wanted but we were convinced to get the early arrival meals which were not as expensive as a regular menu item. We enjoyed the early meals as they came quicker and was just as good just in small portions. We snacked on the bread butter and peanuts while we waited. I enjoyed being able to select my cut of beef steak from the window upon entry into the restaurant. We have also enjoyed the pork steaks while dining here at this restaurant. My spouse has enjoyed the salmon steaks that she get on a regular basis. I did order a steak that came out quite small even though it was supposed to be 14 oz cut. It did appear to be more like an 8 oz size steak. I brought it to the attention of the server they brought out an additional 8 oz steak of the same size. Okay....saved by the beef steak!! I haven't had a bad experience at this restaurant and each of the people I've come in contact with have made the experience that much better.

+4

Food was so good, and have the best ranch! Service was so fast and amazing. It was quiet because we came in at an earlier time, everything was amazing!

food was so good, and have the best ranch! Service was so fast and amazing. It was quiet because we came in at an earlier time, everything was amazing!

Food was so good, and have the best ranch! service was so fast and amazing. It was quiet because we came in at an earlier time, everything was amazing!

Nice visit, as always!\n\nService was really good and welcoming. \n\nAll meals were excellent. Ribs were fall off the bone, steaks were perfectly prepared and quality meat. Sides were excellent.\n\nU…

Nice visit, as always!\n\nService was really good and welcoming. \n\nAll meals were excellent. ribs were fall off the bone, steaks were perfectly prepared and quality meat. Sides were excellent…

Nice visit, as always!\n\nService was really good and welcoming. \n\nAll meals were excellent. Ribs were fall off the bone, steaks were perfectly prepared and quality meat. Sides were excellent.\n\…

Nice visit, as always!\n\nService was really good and welcoming. \n\nAll meals were excellent. ribs were fall off the bone, steaks were perfectly prepared and quality meat. Sides were excellent.\n\…

Wandered in here on a whim as I'd just gotten off work and realized I was craving a simple steak , but not a fancy steakhouse. Roadhouse for the win with friendly staff and an excellent meal. And e…

Wandered in here on a whim as I'd just gotten off work and realized I was craving a simple steak , but not a fancy steakhouse. Roadhouse for the win with friendly staff and an excellent meal. And e…

Sam was our server and did a fantastic job! We felt very taken care of and really appreciated the check-ins. The food came out promptly and everything was correct and tasted good. Mainly writing th…

The prime rib was wonderful with great salad and baked potato. Drinks were also very good. The server, Alonso and manager, Eva were attentive and helpful. All worked together for super anniversary.

The prime rib was wonderful with great salad and baked potato. Drinks were also very good. The server, Alonso and manager, Eva were attentive and helpful. All worked together for super annivers…

The prime rib was wonderful with great salad and baked potato. Drinks were also very good. The server, Alonso and manager, Eva were attentive and helpful. All worked together for super anniversary.

The prime rib was wonderful with great salad and baked potato. drinks were also very good. The server, Alonso and manager, Eva were attentive and helpful. All worked together for super anniversary.

The prime rib was wonderful with great salad and baked potato. Drinks were also very good. The server, Alonso and manager, Eva were attentive and helpful. All worked together for super anniversar…

I’ve been going to this place since it opened, which is a long time ago. I enjoy sitting at the bar and watching the TV’s when sports are on. The hot daily bread is awesome and they have a wide m…

J C

Okay, so I know this is a steakhouse, but I ordered the grilled shrimp. It was Ash Wednesday- no meat day. However, I was very pleased. The shrimp was very flavorful along with the sweet potato- green beans-side salad - & the great rolls. Their cinnamon butter is amazing! They have great drink specials. Their staff was very friendly. Definitely recommend this place! Oh, their steaks & ribs are very good. I just didn’t get any on this trip.

+6

Michael Wray

Food was average to good. Steaks were tasty and cooked to order. No malt vinegar for fish. Getting anything that wasn’t already on the table was troublesome. Asked for sweet and low and ketchup. Both arrived after most of us were halfway thru with our meals. I don’t understand why condiments aren’t on the table all the time. The delay ruined the meal for 2 of our 6 diners.

Po-hsu Chen

Our keep coming back restaurant, their food is good, the free bread is so tasty, just the steak sometimes over cooked but acceptable, we love the energized atmosphere there. Give them high rate. Chelsea is very welcome and take care of us, thumbs up for her service.

+6

Dacia Gill

It’s a fun place to go with a great atmosphere and is always pretty crowded. However you can call in advance to be put on the waitlist which helps greatly. The food is about a B and is always the same quality- good, not great. It’s still worth it to go here!

I really regret bringing my fiancé in for her birthday dinner tonight. Let me start by saying we were running late due to our kids not sharing with us about a last minute project they had to do tonig…

My favorite restaurant but totally disappointed me. Ordered sirloin steak, med well cooked. Received a bloody red steak that was inedible! Kind of ruined my appetite!\nWas charged for loaded bake…

I have been going to this Texas roadhouse in flower man for over 20 years lately you're lucky if everything comes out good. I'm not necessarily looking for a discount, but they can be 20 minutes la…

This is our go-to location. If you are unaware, Texas Roadhouse serves steaks, ribs, chicken, salads, burgers and all the stuff you'd expect from a large sit down chain. The ambiance is unsurprisin…

The food here is really good bread is always fresh! Can't wait to come again! They are a little busy but that's normal for Texas Roadhouse!

BIZARRE MANAGEMENT POLICIES AT THIS PARTICULAR TEXAS ROADHOUSE 1. I have over 20 gift cards. At this restaurant, I am not allowed to put two cards together to pay. Other TR’s in the Metro…

There were five of us and we had about a 40 minute wait on a Friday night, which can be expected. However, once we got a table, the service was good and the bread to eat while waiting is super goo…

There were five of us and we had about a 40 minute wait on a Friday night, which can be expected. However, once we got a table, the service was good and the bread to eat while waiting is super goo…

There were five of us and we had about a 40 minute wait on a Friday night, which can be expected. However, once we got a table, the service was good and the bread to eat while waiting is super g…

One meal NY steak was great. My ribeye was to be cooked medium. And it did not have any pink at all. They offered to cook again. It was medium rare., on the second try. See pic. Potatoes were dark …

We usually frequent the Texas Roadhouse in Denton but due to a 40 min wait we decided to go to Flower Mound which only had a 20 min wait. \n\nAlexa our server did a good job.\n\nMy husband ordere…

I stopped going to any Texas Roadhouse several years ago because three different roadhouse restaurants in three different cities served me an absolutely way over well done prime rib. Reluctantly went to this one because they all seem to be pretty consistent with ruining a prime rib I always order prepared medium. This time they did a bit better, I got a dry more on the well done side of medium well, rather than full blown well. Still over cooked. Everything else was fine, service, sides, drinks. I would think the cooks would lean more towards under cooking, at least that can be remedied. Roadhouse should just remove prime rib from their menu in my opinion, they don't seem to be able serve one any other way but dry well done. Pretty disappointing, I'll not go to a Texas Roadhouse again. Too many other choices.

Joe Rardin

The waitress when I asked about a military discount after I had a coupon for Veterans Day discount doubted my military service until I could show my military ID. No restaurant that I’ve ever eaten at doubted my service because of her tip. I not only served but I’m designated as a disabled Service member and I really took offense to her horrible attitude. I love eating at this restaurant but may consider finding another steak restaurant. The server also tried to get us to leave before we were ready, probably wanted another couple to take the table. She never smiled only pushed. Bad experience!

We have been here countless times and each time we request a booth near the TVs. Every time we are told there's a long wait and offered somewhere else to sit to accommodate the staff. We thank th…

Barry Sullivan

When you come into a restaurant one hour before close, you need to be prepared to be respectful of the staff and be efficient and courteous. We came prepared to do that. The staff didn't reciprocate the respect. No prioritization of prompt service, product preparation, or quality control. Cold rattlesnake bites, lumpy brown gravy, overcooked ribeye (manager refired an extra piece of prime rib which still wasn't right?), a disgusting restroom, and single handedly the worst customer service experience I have had in the last 5 years. I go to Texas Roadhouse and Bubba 33 regularly because I receive a quality experience and product. Not sure when I am going to next visit a location at this point.

+1

Very bad experience here. I hate to even say this but we experienced racism here. I do not pull the race card often and try very hard not to. But this is what we experienced. Management please take action on this review I know your corporate values are not this. This location is doing a disservice to Texas Roadhouse’s brand. As I have had many wonderful experiences over the years. This location is just not being run properly and they should look at a management shake up.

Jimena Ramirez

6 out of 7 steaks tonight were overcooked. On my husbands refire the color was way off, obviously showing it a) was either old or b) they rushed the cook and this is why it was so pale, but in reality it was probably both. When he cut into it, it was literally blue. I touched the center and it was still ice cold. Tired of waiting, we just took it to go, where I will go home and cook it to the proper medium rare. My sisters refire was also cooked poorly and uneven and when she said this, the manager asked what her expectations are for a medium steak as the steak was cooked correctly… Heavily insinuating that we are the problem and don’t know the proper cook of a steak. Here’s a tip: when one part of the steak is pale pink and the other is deep red, we’re not the problem, your cook line is. On top of that, add the terrible attitude of the waitress and the fact that we were ignored for other tables that arrived after us, and you have the perfect recipe for us never to return here ever again after years of coming to this location. I’d rather drive all the way to The Colony than come to this horrible place ever again. P.S: Attached are photos for the manager in the black shirt to see that WE aren’t the problem and “don’t have proper expectations” of what a steak temperature is, rather your staff is the issue. Please take extensive note on your attitude and pride for future reference so you don’t have it as your hubris is not justified.

+1

Jose Coronado

Ordered carryout and I got to say that was the worst steak I've ever had. The steaks where cooked uneven, one side looked a bit burned while the other side looked like it only saw a couple seconds if that. Medium well on one end and rare on the other end of the steak. I honestly would have preferred an overcooked steak at this point but got something that could be considered both undercooked and over cooked, how someone manages to do that is beyond me.

Cindy Russo

Our family loves Texas Roadhouse. We usually go to our nearest location in The Colony which is always on top of everything. However this time we went to the Flower Mound location as we were in the area. We have never been caught off guard as we did by the wait staff. Our waitress was extremely rude. She really ruined our initial experience and we were so upset. It took a long time for her to get to us and when she did, she came and asked us what we would like to drink, we told her we were ready to order and she very rudely with an attitude said “WHAT WOULD YOU LIKE TO DRINK”, we were caught off guard and didn’t know if she was going to take our food order or not and her tone completely made me stumble and I couldn’t even say what I wanted to drink. My husband and I usually share a steak and when the food came out she didn’t bring us an extra plate when they usually always do which was just weird. I had ordered a side salad that always comes out before our steak and it hadn’t come out, when she brought us our food I asked if my salad was still coming if not to please cancel it. She gave me a look and then proceeded to check the tablet on the table almost as to wanting to check that I did order it or not, when she saw it had been rung in, she said it was probably packed to go and that she would check. She brought the salad even tho I said to cancel. We’d asked her for more bread and it never came out. Her attitude was just not it. We’re really understanding people but this was just a bad experience for us. Please do better. We know that wait staff depend on tips, whether you’re having a bad day or not it is never acceptable to be rude or have an attitude when you depend on tips. Tipping culture has become an entitlement and it has become a guilt trip if we don’t tip well because service was rude or unacceptable. We still tipped 15% even tho I didn’t think it was deserving of a tip at all. We always love to make our wait staff’s day but service made that difficult therefore we did the minimum.

Robert Ray Photography (Robert Ray Photography)

What a disappointment after going there for years - spotty service, mediocre steak, and an owner with an attitude! First, I would like to thank them for hosting Tip-A-Cop! My steak was lacking in the usual seasoning and was tough, but not that the server would know. 1st, he walked away after setting it down but then came right back to ask me to cut into it. I had my phone out to take a photo because it seemed small so I said "one second" - he walked away and never came back. My 3yo granddaughter got ahold of the pay machine and apparently in 2 clicks bought games without knowing what she was doing. She didn't play and and when it was time to pay asked the server if the $1.99 could be taken off. He said it happens all the time but he couldn't and sent over the manager. Explained to her and she said it happens all the time but she couldn't take it off but could send the owner. So when she showed up, she was the third person I had to talk with for a stupid $1.99 charge (principle, not the money) and I got straight to the point. She said sorry, wasn't going to take it off. I said "so you are going to lose a long-term customer over $1.99"? She said that if I hadn't come at her and "yelled", she might have done something. Let me be clear, there was no yelling - no raised voice at all - just was straight to the point after having to go to the OWNER for such a stupid thing. She said "I keep the box away from young kids" (so she KNOWS it is a problem) but it was the first time I had been in with a child old enough to start clicking away. Will be interesting how she will try and slant a rebuttal!

Eduardo SC

1. The Prime Rib was 50% fat and 50% meat. 2. I don’t understand why they tend to seat or isolate people at the back of the place, especially when there are tables available near the entrance. There is definitely a lot of room for improvement.