Eilo Betoushana

Updated review. Last time we had this place was 4 years ago. I really need to check the recent reviews before going back to an establishment i haven't been to in a long time. I drove 4 hours to come back and have my family try this place and man do I regret ever writing a positive review. This place has definitely gone down the drain. Service is horrible and people talk down to you. The meat comes out tasting like gasoline because of all the oil in the grill. I asked the guy how often do you clean the grill and he tried to educate me about their process especially when you can obviously see that my onions were covered with soot from the grease fire. They constantly raised and lowered the fire and I think we ate half our food uncooked. For $33 dollars a person, it's like the frontier airlines of Korean food. $3 for a cup of tea? Bill came out to $166 for 4 people. Total waste of time and money. I feel like I have to apologize to the guy who read my review and drove down from Yosemite. Takes a lot for me to write a bad review and this was a lot. This is the review from 4 years ago that i wrote. Update to yesterday’s post! I’m back here for lunch and it seriously is unbeatable! $13 all you can eat with an assortment of meats to choose from. Below is yesterday’s post. This place was a bit iffy in the beginning because I didn’t see any old Korean Hajuma’s (ladies) hanging around the kitchen. Being a bit of a Korean food expert I was a bit apprehensive but didn’t hesitate to give it a try. The service started off great and it continued to the end! They didn’t hesitate to ask us numerous times if we wanted more meats and they changed the grill several times so that we weren’t getting too much char on our food. Best part was that they had plenty of lettuce and sides set up for us to get at our leisure. The meats were well seasoned and the choices of meat were quit abundant. The only thing missing was some Korean Joasan paintings on the wall to cover the bare walls. The place was super clean and the staff was amazing. I would definitely give this place a go when in town. If for some reason you’ve never tried Korean food go there for a lunch intro and go back for dinner.

+9

PK Lee

Customer service was ok! The food was fresh and price was reasonable. Our grill didn’t cook as fast even though it was on high. We sat around waiting for our food to slowly cook most of the time. They had a limit of 90 mins and with a slow grill we were able to only put in 3 rounds of meat within that time. I noticed after the 90 mins the waiter just walks pass the table and don’t even offer if they can get you more food because they’re probably waiting for you leave.

Heather Locquiao

Don’t make the same mistake we did by coming here simply because it’s the only options in the area. Just stop and think—please DON’T COME HERE. If you’re visiting, it’s honestly better to hold off and eat elsewhere. For $35 per person, you would expect a good variety of food—especially from a place claiming to offer KBBQ. Unfortunately, this felt more like a fake, wannabe KBBQ experience. The selection was very limited, far from authentic, and even the side dishes were bland and flavorless. Service was also disappointing. Our table was rarely checked on, and we often had to look around or wait for assistance. To make matters worse, because we were a party of six or more, gratuity was automatically added despite the lack of attentiveness and service. On top of that, there are extra charges for using a card, and almost everything comes with an added cost, even water. For the price, the overall experience fell well short of expectations. Overall, not worth the money or the hype. Proceed with caution.⚠️

Jamie Arellano

Never had a problem till today. Food was good but service not. 1 server for over 30 people in restaurant. Took forever for ham and to get our order.Then, when the meat got there, it took forever for the grille to warm up.He lagged between each, check in to see if we needed more meat and we couldn't get his attention because he was doing one table at a time. there was a lot of downtime where we didn't even have meat cooking on the grille. Servings were very small for my family of four. when we arrived, we saw another family renew.They sat us near each other, but at separate tables and asked if we were together. We said, no, we are separate.They charged us separate and then tried to charge us gratuity for a group of nine, but we were at two separate tables, two separate families. The people at front were arguing with us about it telling us we were all one party even though they asked from the beginning and we said No we are separate. And ontop of being rushed out they said we at for 90min the max but it was not true. She started the time when we checked in. We then waited fifteen minutes to be seated, and then another fifteen minutes before the waiter came by to take our order. We will not be going back do to this bad experience.

Sia Vue

Bad customer service. They placed 6 people in a four people table with only one stove. It was so crowded and long wait for the meat. We asked if three people can sit at another table. They refused. There were plenty of tables available. Never eat over there anymore.

Shirley Vang

If I could give this place ZERO stars, I definitely would. For the poor service, unprofessionalism of the owner and quality of food, the water should at least be free. The owner wouldn't let us bring in water even if it was for medicinal reasons so those also going with babies/kids etc., BEWARE. and was very rude and unprofessional about it. On top of that, it took so long for us to get service from our waitress and the restaurant was not busy at all. Maybe 4 smaller group tables and ours. She was too busy standing off to the side talking with the other male workers. Owner was nowhere to be found to help at all. If you're going to regulate your customers and also charge for water, you should at least be on the floor assisting your customers.

Shihang Liu

They touched my utensils every single time they served. It’s pricey(charge for water) and they absolutely have zero sanitary guidelines. Only one server on Saturday evening and they treated you like you owe them money. For your health, I do not recommend to anyone.

nevaeh Vargad

The food was over cooked or undercooked. It smelled like smoke everywhere it was foggy. The only thing that was good the service they were really nice. To pricey around 100+ for 4 people

Mark Lee

Before I write this review, I have to pray to let go of my anger. After visiting Yosemite, I drove for about three hours before visiting this Korean BBQ restaurant in Fresno. I don't know who wrote the reviews on Google, but the review score of 4.0 is far wrong. My honest feelings after visiting this restaurant is that it is not qualified in all aspects, including service and food-level consumer attitude, and to put it more bluntly, the health agency should immediately conduct an on-site audit and order it to be suspended. As you can see from the picture I attached, it is a restaurant with no quality and management of meat, and the attitude of the employees at work is also the lowest. This is a reminder to everyone who visits Fresno. I hope you never go to this restaurant. I don't know how long this restaurant will stay open, but at least all my acquaintances will never visit. I couldn't eat the food I ordered. Because I felt like I would get food poisoning when I ate meat and prepared side dishes from this restaurant. My review of this restaurant is the first time in my life that I want to give a minus. Asking to google to reevaluate this store seriously. "I CANNOT RECOMMEND THIS RESTAURANT AT ALL PERIOD!"

+1

Brandon

Hygienic is 0 over 0. Walk straight in and got a table that previously had dined by another customers. Just starting to put some meat into the grill, I noticed the surrounding of the grill is covered with greases and sauces from the previous customers. Ask to talk to the manager, he said it's normal and not dirty eventhough the stain from the previous customers. Ask if they can switch the table, they said they cannot cuz they only turning one set of vent. They refused to accommodate us neither switching the table or have someone clean it for us. The manager is ignorance, inconsiderate, irresponsible and has the worst behavior toward customers.

Gilberto Contreras

Our server was not great as she was not being friendly. I felt so uncomfortable just ordering food and when I said thank you she would just walk away and say nothing. Plates were never picked up at all. Server would just stand with her hands crossed leaning with no attention to the client. One of my biggest issues with a KBBQ AYCE is that they are constantly touching your temperature of your grill. BTW the water is only bottled and all the meat comes in one plate! The flavors mix!!!