Jersey Mike's Subs

Denielle

Understaffed for sure.Had a bad experience the last time we went as well, but decided to give it another try. We had to ask multiple times for our first round of meat. They were out of rice paper and forks !!! Waitress we had was not attentive and rude. My son and daughter in law had never been so they were unsure how to order. So when ordering sides/appetizers the waitress asked “are you gonna eat it?” Like what!! On top of it all it was my daughter’s bday. Not an overall good experience at all. Love Gen , but we won’t be back to this specific location for sure .

Serina N

If anyone else liked the salad from here you'll be disappointed to know they changed the recipe. Idk why they thought they had to reinvent the salad but what they have now is a warm cabbage dish. Food and service is still good. Please bring back the salad! If it wasn't broken before, don't fix it now when no one asked.

LC Le

Come here as a single or couple is fine, as a big group is worse. 4 meat dishes per order, each dish is 1 piece of meat. Party of five needs to wait for the second round of order. Each portion is so small and the wait is long to get to the next round and they asked for the time when we sit down since there is 2 hours limit. Basically, All you can eat against the two hours marks and the turn around order. Never come here again Adding, the grill power is only good for 2 to 3 person party. Here is the photo of 10 or more minutes waiting between order round. Updated, after another 15 minutes waiting, nothing happened. Just ordered a Rice paper and cucumber pickle. And continued to wait.

O Le

I stopped by this location because I didn’t want to drive to Cerritos, but what a disappointment. As shown in the attached picture, I was served a frozen, tiny slice of brisket that was stuck together. During the busy lunch hour around noon, there was only one server trying to handle everything — which clearly affected the quality of service and food.

Crystal D

Bad service today, got ignored Tessa R. Was our server. Disappointed to say she only came up to us once and after the first round we decided to leave because the grill was burned our drinks were out and still hungry at it.

Ardee Lu

This is easily the worst kbbq restaurant i have ever been to. Easily. Very very poor quality meat. All mushy. Beef brisket is like leftover meat trimmings and scrap meat. Very small portions + beef brisket that shrink and shrink and shrink as they get cooked. Not enough for even a party of 3 guys (limit 4 meats each order so you have to keep ordering - for which i deeply appreciate our server). On top of that, no ventilation above each table like other kbbq restaurants have. Uncomfortable air quality. Service was good. Very diligent server. But long wait time in the beginning when we sat down - over 10 minutes til we got greeted by a server; and over 25min total when the first plate of meat was put on our table. Why gen quality went downhill so much?? So absolutely disappointing. Extreme disappointment. You will understand if you still decide to visit here.

Jesse Castro

Horrible. Horrible. Horrible Went for lunch about a week ago with my family at 11:30am. Right off the bat the waiter was rude and didn’t take our order, no sides or sauces were out ready to go. Typical when you go to kbbq the sauces and sides are ready, for some reason the table are always never ready. Then we order and the waiter said we are out of mashed potatoes and rice paper. This has been the 3rd time we go there and this a happened. Don’t have items but expected to pay full price. Lost my business, will never go there again. Do better management

Eric Godoy

Right off the bat, need to state that our waiter, Israel, committed credit card fraud on my card. If you get him, save your receipt because he will add his own tip on top of what you’ve signed for. Management seems to be in on it and tried covering for Israel until I threatened to get my bank involved. Still waiting on my refund, but have the proof needed to escalate this, hopefully that’s not needed. Even before being literally scammed, I thought it was bizarre that the server told us he would not be able to split the bill more than 2 ways. This does not make any sense to me, that in the year 2026, we cannot split a bill, especially when the pricing is per person. It just doesn’t help the fact that this location has workers that are looking to scam you. Food was good, would be hard to mess up serving acceptable meat. Atmosphere was bizarre, complete silence in there, no music. If you’re going here, just be careful + attentive to your receipt.

J Winston

The experience was so chaotic. The staff were running around the entire restaurant, i do understand it was busy, but they all looked so lost and kept bumping into eachother. The meats werent that good and the bulgogi tasked old. The trays they bring the food on are all so dirty. The floors were extremely slippery, you have to talk really slow and they have wet floor signs all over the floor. It looks like they are having plumbing issues or something. It felt like such a dirty environment.

michael mccarthy

ABSOLUTELY FILTHY I have never walked out on a restaurant before. This was such a horrible experience. I understand that in a Korean bbq restaurant, it gets a little greasy with all the mean cooking. When I tell you I had a PUDDLE OF GREASE at my feet. I almost fell multiple times walking through the restaurant. When we were seated, the booths were extremely cramped. My knees were hitting the table and I couldn’t sit comfortably. We ordered the dinner option. EVERY PLATE WAS DIRTY when we got our plates of food. A thick layer of old food and grease coated the plates our food came out on. On top of that, none of the food we got was correct. When we asked the waiter about it, he said they were busy and were just cleaning the dishes fast. There was maybe 30 people in the restaurant. I’ve seen busy and Gen and that was not busy in there. You are not too busy to provide a clean and healthy atmosphere. We asked for management and all she did was take the food back and avoid us. She didn’t apologize or have anything to say. We saw there was a second manager and we told her we were leaving and this was disgusting. She comped our meal that we didn’t even eat. It was such an inconvenience. The least they could have done was offer a coupon or something but when asked, she just walked away from us. This place is a health risk to anyone who may be allergic to food and is a hazard for anyone who sets foot in there. We drove 30 minutes to their Santa Ana location and had an amazing experience. Floors were clean, great music, awesome people, AND CLEAN PLATES! I’m a huge fan of Gen Korean bbq and I will 100% be going back, But I will NEVER go back to this Anaheim location. DO BETTER!!!