Tropical Smoothie Cafe
Juice · Georgetown
Sobre Tropical Smoothie Cafe
At Tropical Smoothie Cafe, we're dedicated to serving up healthy, delicious options that bring people together. As a health-conscious cafe chain, we feature custom smoothies, sandwiches, and wraps made with fresh ingredients. Our menu is designed to cater to diverse tastes and dietary needs. We've r...
At Tropical Smoothie Cafe, we're dedicated to serving up healthy, delicious options that bring people together. As a health-conscious cafe chain, we feature custom smoothies, sandwiches, and wraps made with fresh ingredients. Our menu is designed to cater to diverse tastes and dietary needs. We've received rave reviews from customers who appreciate our friendly service, modern atmosphere, and refreshing drinks. Many have praised our signature smoothie bowls, topped with fruits and granola, making for a satisfying breakfast or snack option. Our team works hard to ensure every visit is enjoyable, whether you're meeting friends or grabbing lunch on-the-go.
Què diuen els clients de Tropical Smoothie Cafe
Tropical Smoothie Cafe in Georgetown is praised for friendly staff, tasty food, and refreshing smoothies. Customers love the fresh ingredients and healthy options. Some report unauthorized tips and inconsistent pricing.
Plats populars
Ideal per a
Tip: If there's an issue with your order, the manager is responsive and willing to offer a refund or remake the meal.
Services
Preguntes freqüents sobre Tropical Smoothie Cafe
Opinions de Tropical Smoothie Cafe Georgetown
UPDATE! First off all, Racheal the manager reached out to me by email and offered a full refund or a redo of the whole meal I had bad experienced with. I would have opt for the refund if it wasn’t for my very hungry growing 5 yo. You see, my first experience at this particular location had very slow service and ingredients that tasted really ‘off”. But my 5yo LOVES their acai bowl (even though it was almost frozen solid) and smoothie. We pass through this cafe from school and martial arts, and kid would beg me to take her there again so many times. With a very hungry kid in the car, I caved-in despite not wanting to go. But glad I did! I took a chance to try their chicken pesto flatbread while there and it was DAMN DELICIOUS! Kid decided to have the smoothie instead of acai bowl and it was good! I responded to the manager’s email, and accepted the offer to have a redo of the original meal because I was confident it will be better than before. Plus I really want this cafe to be like their Round Rock location! Came today and had the redo of the acai bowl, sante fe chicken dilla and breakfast chicken flatbread just like the first time and ALL ARE DAMN DELICIOUS! The avacado was fresh in the flatbread and the santa fe dilla tasted so good with no “off” taste with delicious sauces. The acai bowl was still a little frozen (like a very thick sherbet ice cream consistency) but can at least scoop a spoon. And also good. Rachel was there this time and explained to me the situation. Basically, everything was brand new (new building, new manager, new employees) and they were figuring things out including an issue with the freezer that stores their acai base. It will be my go to for breakfast, lunch and maybe dinner! Original post: I will give them the benefit of a doubt because this is a new establishment. Maybe they just need more time to get this place get going right. But seriously, the employees need more training. First of all, I’m from California where there are many acai bowls and smoothies are the best in the country. I love tropical smoothie cafe at the round rock location for the food and smoothie. But this particular location is a joke! Seems like they’re all 16/18 year olds lack of proper guidance to serve their customers. They served me SPOILED ingredients on the chicken breakfast flatbread and the sante fe chicken dilla! They probably store the ingredients improperly or held it out to long thinking they’re fine. If you see the colors are off, throw it out and don’t feed it to customers! You can see in my photo that the avocado is yellow when they should have been green and tasted gross. I took a few bites of my chicken dilla and the cheese was spoiled! I had to throw it all away. Couple hours later, I had a stomach ache with diarrhea while at work. On top of that I had to wait over 20 minutes and because they served the customers at the restaurant before preparing order pickup. Why I know? Because I live 5 minute drive away from this cafe and I ordered through their app for my Friday morning breakfast. Arrived there in 9 minutes or less. When I arrived there, they didn’t even started my order and took in another customer order that arrived after me! Mind you it was just me and 1 other customer in the building yet I had to wait 20 more minutes for my flat bread, delli and a fruit bowls! Although everything in the acai bowl tasted good, the base of it shouldn’t be frozen. Either it was kept in the freezer too long or not thawed properly before blending it to smooth. You can see in the photo I took that the smoothie base is completely frozen. I literally could not dig in with a spin. It was for my 5 year old and she couldn’t eat that because of it. She ate only the toppings which then led to disliking the rest of the bowl. Acai bowl should be smooth like a smoothie like the other locations. Worst experience I ever had with a cafe. Will I be coming back? Not for a long time until I see some improvements noticed from our neighborhood. It’s ashame because it’s so close to us. Please fix these issues. Thank you.
Great smoothies right near to our home... definitely try the Paradise Point smoothie Friendly and prompt service We will back to explore the rest of the menu
UPDATE! First off all, Racheal the manager reached out to me by email and offered a full refund or a redo of the whole meal I had bad experienced with. I would have opt for the refund if it wasn’t for my very hungry growing 5 yo. You see, my first experience at this particular location had very slow service and ingredients that tasted really ‘off”. But my 5yo LOVES their acai bowl (even though it was almost frozen solid) and smoothie. We pass through this cafe from school and martial arts, and kid would beg me to take her there again so many times. With a very hungry kid in the car, I caved-in despite not wanting to go. But glad I did! I took a chance to try their chicken pesto flatbread while there and it was DAMN DELICIOUS! Kid decided to have the smoothie instead of acai bowl and it was good! I responded to the manager’s email, and accepted the offer to have a redo of the original meal because I was confident it will be better than before. Plus I really want this cafe to be like their Round Rock location! Came today and had the redo of the acai bowl, sante fe chicken dilla and breakfast chicken flatbread just like the first time and ALL ARE DAMN DELICIOUS! The avacado was fresh in the flatbread and the santa fe dilla tasted so good with no “off” taste with delicious sauces. The acai bowl was still a little frozen (like a very thick sherbet ice cream consistency) but can at least scoop a spoon. And also good. Rachel was there this time and explained to me the situation. Basically, everything was brand new (new building, new manager, new employees) and they were figuring things out including an issue with the freezer that stores their acai base. It will be my go to for breakfast, lunch and maybe dinner! Original post: I will give them the benefit of a doubt because this is a new establishment. Maybe they just need more time to get this place get going right. But seriously, the employees need more training. First of all, I’m from California where there are many acai bowls and smoothies are the best in the country. I love tropical smoothie cafe at the round rock location for the food and smoothie. But this particular location is a joke! Seems like they’re all 16/18 year olds lack of proper guidance to serve their customers. They served me SPOILED ingredients on the chicken breakfast flatbread and the sante fe chicken dilla! They probably store the ingredients improperly or held it out to long thinking they’re fine. If you see the colors are off, throw it out and don’t feed it to customers! You can see in my photo that the avocado is yellow when they should have been green and tasted gross. I took a few bites of my chicken dilla and the cheese was spoiled! I had to throw it all away. Couple hours later, I had a stomach ache with diarrhea while at work. On top of that I had to wait over 20 minutes and because they served the customers at the restaurant before preparing order pickup. Why I know? Because I live 5 minute drive away from this cafe and I ordered through their app for my Friday morning breakfast. Arrived there in 9 minutes or less. When I arrived there, they didn’t even started my order and took in another customer order that arrived after me! Mind you it was just me and 1 other customer in the building yet I had to wait 20 more minutes for my flat bread, delli and a fruit bowls! Although everything in the acai bowl tasted good, the base of it shouldn’t be frozen. Either it was kept in the freezer too long or not thawed properly before blending it to smooth. You can see in the photo I took that the smoothie base is completely frozen. I literally could not dig in with a spin. It was for my 5 year old and she couldn’t eat that because of it. She ate only the toppings which then led to disliking the rest of the bowl. Acai bowl should be smooth like a smoothie like the other locations. Worst experience I ever had with a cafe. Will I be coming back? Not for a long time until I see some improvements noticed from our neighborhood. It’s ashame because it’s so close to us. Please fix these issues. Thank you.
Great smoothies right near to our home... definitely try the Paradise Point smoothie Friendly and prompt service We will back to explore the rest of the menu
Me and my husband Stopped by to grab some food and a smoothie this morning! Everything came out great, I personally recommend the chicken bacon ranch flatbread- SO good. The owner seemed to be there at the time we came and offered friendly conversation as my husband waited for our order! Keep up the great work🤍
We visited for a quick dinner because it’s so close to home. We were pleasantly surprised, both the chipotle chicken club and the Santa Fe chicken quesadilla were great. Both had lots of flavor, we will be back to try their other options. I love having a quick, healthy meal option within walking distance.
I haven't even gotten to my food yet but the young Black woman (my receipt says Tabitha) working the window today had IMPECCABLE CUSTOMER SERVICE!! She needs a raise!! I was at another business right before I stopped here & their cs was pathetic. Cant wait to try my Thai wrap!!
THE BEST food place I've probably ever had. Awesome smoothies very cool but not freezing. Warm delicious food. Deserves the 5 stars.
My FAVORITE Smoothie place is TSC! This is a newer location - just a month or 2 being open. Most all are Consistent except a couple times there was a new person working & they left out important ingredients in my flatbread! I took it back untouched & they made a new one the correct way & of course do Not charge me. Most have Friendly & Nice Customer Service- just the occasional/rare “couldn’t care less” attitude. All TSCs have Wonderful Smoothies & Bonus - Excellent Healthy & Delicious food (as well as the expected yummy Açaí bowls) They also have a Great App, EASY to use, colorful, easy to Customize what you want to remove or substitute - you can Even change for No Turbinado or Half, or Sub Splenda (for customized Sweetness or decreasing sugars where you can). Use the app to order ahead (or scan in store) & the Rewards add up quickly! Yum! 😋
They are very friendly and helpful. They explain things like what is the the smoothies , bowls, etc. I am legally blind and cannot read the menu they were very helpful in reading things and explaining them. Great place to have a smoothie and food. Great atmosphere and very enjoyable place to go . 😍😍👍👍👍👍
Quick drive-thru and refreshing smoothie. Can’t get any better, specially after my tooth pain is gone. 😇😇😇
Calming and delicious. I could walk over from my pedicure and eat an amazing salad and have a great smoothie.
I love this place so much! Great customer service! It’s perfect if you’re looking for a place that has healthy food that actually tastes good! It’s also great for family’s who have kids that need to be entertained with board games! I love this place so much and hope you do too!
Super green chicken wrap and kiwi quencher was sooooo good! Everything was fresh and it was a refreshing alternative to the fast food chains in the area.
Maddox and I are " regulars'. We appreciate the hospitality...!
Calming and delicious. I could walk over from my pedicure and eat an amazing salad and have a great smoothie.
Quick drive-thru and refreshing smoothie. Can’t get any better, specially after my tooth pain is gone. 😇😇😇
Tropical smoothie Cafe had the best food and smoothies and you should check out this place
We visited for a quick dinner because it’s so close to home. We were pleasantly surprised, both the chipotle chicken club and the Santa Fe chicken quesadilla were great. Both had lots of flavor, we will be back to try their other options. I love having a quick, healthy meal option within walking distance.
Me and my husband Stopped by to grab some food and a smoothie this morning! Everything came out great, I personally recommend the chicken bacon ranch flatbread- SO good. The owner seemed to be there at the time we came and offered friendly conversation as my husband waited for our order! Keep up the great work🤍
THE BEST food place I've probably ever had. Awesome smoothies very cool but not freezing. Warm delicious food. Deserves the 5 stars.
Staff is always friendly, food taste great, and pricing is competitive. Love coming here, nothing to complain about!
Super green chicken wrap and kiwi quencher was sooooo good! Everything was fresh and it was a refreshing alternative to the fast food chains in the area.
My FAVORITE Smoothie place is TSC! This is a newer location - just a month or 2 being open. Most all are Consistent except a couple times there was a new person working & they left out important ingredients in my flatbread! I took it back untouched & they made a new one the correct way & of course do Not charge me. Most have Friendly & Nice Customer Service- just the occasional/rare “couldn’t care less” attitude. All TSCs have Wonderful Smoothies & Bonus - Excellent Healthy & Delicious food (as well as the expected yummy Açaí bowls) They also have a Great App, EASY to use, colorful, easy to Customize what you want to remove or substitute - you can Even change for No Turbinado or Half, or Sub Splenda (for customized Sweetness or decreasing sugars where you can). Use the app to order ahead (or scan in store) & the Rewards add up quickly! Yum! 😋
They are very friendly and helpful. They explain things like what is the the smoothies , bowls, etc. I am legally blind and cannot read the menu they were very helpful in reading things and explaining them. Great place to have a smoothie and food. Great atmosphere and very enjoyable place to go . 😍😍👍👍👍👍
I love this place so much! Great customer service! It’s perfect if you’re looking for a place that has healthy food that actually tastes good! It’s also great for family’s who have kids that need to be entertained with board games! I love this place so much and hope you do too!
I went in store on 03/06/26 at 6:29 pm. I am just sharing to make the owner aware of what I experienced I slept on it and it bothered me so much that I am posting this. There were two staff members in kitchen area a young man who saw me an start walking to the back he was not helping anybody just kept walking further back and looking at me. By the way there was nobody in the drive thru and I was the only customer in the store. There was a black girl Tabitha who ended up helping me making a bowl when I came in and her back was to me, I stood there and when she turned around she apologized for not noticing me and proceeded to help me. I don't know why this happened she was nice and helped me but the atmosphere was terrible and like I said why didn't he help me or acknowledge me instead of walking further back and just looking. It was weird and uncomfortable not just for me I felt for the young lady working there. Another girl came from the back before I received my smoothie and went in the back with the young man. I usually go to Cedar Park but I live Georgetown. Please work on staff with customer service and team work it was terrible. I don't know how she works with the two of them.
My only complaint is that today the drive thru workers tipped themselves and didn’t tell me until I asked. I pulled up to the window and got my usual drink, was told the total, and then the total was different on my receipt. When I asked, they told me it was an automatic tip when they don’t hand me the card reader. This is the first time they haven’t even offered me the card reader and the first time they added this “automatic” tip. To be fair they did offer to refund the tip but it was less than a dollar and is more about the principle that they tipped themselves and weren’t going to say anything. I don’t know if this is truly a new policy or a truly automatic thing but I genuinely doubt it. While I’m overall happy with my experience here I will definitely be insisting on being handed the card reader from now on.
I got a wrap thinking it would be what is displayed on the menu both online and in store. However, when I got it, it was hot. It doesn't make sense. Why advertise one thing, but do something different? Anyways, they remade it cold (like a normal veggie wrap), and let me throw the other away. Just sad to waste food due to negligence of promotions. The staff was kind though!
My only complaint is that today the drive thru workers tipped themselves and didn’t tell me until I asked. I pulled up to the window and got my usual drink, was told the total, and then the total was different on my receipt. When I asked, they told me it was an automatic tip when they don’t hand me the card reader. This is the first time they haven’t even offered me the card reader and the first time they added this “automatic” tip. To be fair they did offer to refund the tip but it was less than a dollar and is more about the principle that they tipped themselves and weren’t going to say anything. I don’t know if this is truly a new policy or a truly automatic thing but I genuinely doubt it. While I’m overall happy with my experience here I will definitely be insisting on being handed the card reader from now on.
I got a wrap thinking it would be what is displayed on the menu both online and in store. However, when I got it, it was hot. It doesn't make sense. Why advertise one thing, but do something different? Anyways, they remade it cold (like a normal veggie wrap), and let me throw the other away. Just sad to waste food due to negligence of promotions. The staff was kind though!
I was disappointed to find out they have Sub-par Açaí bowls. I got the main Açaí bowl and the açaí base tastes like its freezer burned not smooth like it should be and it only had a few blueberries on top and barely any Nutella & with big chunks of granola like they had just broken up a granola bar and put it on top. Hopefully it was just a bad day but there are way better places to get a QUALITY smoothie/acai bowl for $13/$14 bucks. That ain’t cheap so quality should be expected.
I was disappointed to find out they have Sub-par Açaí bowls. I got the main Açaí bowl and the açaí base tastes like its freezer burned not smooth like it should be and it only had a few blueberries on top and barely any Nutella & with big chunks of granola like they had just broken up a granola bar and put it on top. Hopefully it was just a bad day but there are way better places to get a QUALITY smoothie/acai bowl for $13/$14 bucks. That ain’t cheap so quality should be expected.
I really like tropical smoothie at other locations but this one is lacking big time. I’ve been twice and the first time they literally put just cheese and turkey on the Turkey bacon ranch sandwich so it was not how it was supposed to be at all. I will say that the manager did remake it the next day and it was good but the second time I went they kinda just threw the sandwich together with barely anything on it considering I’m paying 12+ for a single sandwich they could at least just make it right and do a decent job. The customer service could also be better, like I said Rachel is good but the others seem like they don’t want to be there or like annoyed they are there. Also I’ll add the prices have gone up dramatically it used to not be this expensive at all.
I really like tropical smoothie at other locations but this one is lacking big time. I’ve been twice and the first time they literally put just cheese and turkey on the Turkey bacon ranch sandwich so it was not how it was supposed to be at all. I will say that the manager did remake it the next day and it was good but the second time I went they kinda just threw the sandwich together with barely anything on it considering I’m paying 12+ for a single sandwich they could at least just make it right and do a decent job. The customer service could also be better, like I said Rachel is good but the others seem like they don’t want to be there or like annoyed they are there. Also I’ll add the prices have gone up dramatically it used to not be this expensive at all.
Smoothie was delicious but discovered I was charged two different prices for the same drink on separate visits. (10/24/35 and 10/28/25) An unauthorized 10% tip was added to my bill on one of the visits. On that visit the person didn't offer me a receipt.
Seems like a little bit of a scam with the buy one get one free coupons they hand out. Either that or the drinks are just really expensive. Bought two smoothies today and gave them the coupon. When they rung me up it was still $18 for one drink! That’s insane. They lost me after that one
Smoothie was delicious but discovered I was charged two different prices for the same drink on separate visits. (10/24/35 and 10/28/25) An unauthorized 10% tip was added to my bill on one of the visits. On that visit the person didn't offer me a receipt.
Cashiers adding unauthorized tips to transactions!!!! Had high hopes for this establishment but then I looked at my receipt and noticed it
Seems like a little bit of a scam with the buy one get one free coupons they hand out. Either that or the drinks are just really expensive. Bought two smoothies today and gave them the coupon. When they rung me up it was still $18 for one drink! That’s insane. They lost me after that one
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2080 Westinghouse Rd Suite 101, Georgetown, TX 78626
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2080 Westinghouse Rd Suite 101, Georgetown, TX 78626
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