Senpai Bryn

Ordered 20 minutes before showing up, paid when I got there and waited over an hour to recover my food. Sure they gave me complimentary crazy bread but they also took my receipt to go find my order and lost that too in the process.

chelsea crews

On 12/07/25 I placed an online order for pick up and after picking up the pizza and getting to where I was going I noticed that part of my order was wrong. Trying to get someone on the phone? Forget it, the phone just rings with no answer. Ive ordered before in person and never had an issue so from now on I will order in person instead of online

Gabriel Odom

I’m normally not super picky nor the type to leave negative reviews, but I ordered a crazy crust pizza with sausage and pepperoni. The crust was very weird, and it came with just sausage, no pepperoni. The slicing was also awful, massive misshapen slices and a few tiny slivers. I mean it’s cheap, pretty consistent, and I know the location was busy at the time, but still. If it was just the slicing I wouldn’t care but I want my pepperoni!

ToneiB

Literally sat in the lobby and witnessed 2 separate parties come back because orders were incorrect. Watched 3 separate orders walk in, order and receive their food before mine, which was ordered an hour ago. Everytime I approached an employee they gave an excuse instead of actually checking on my order. I don't want to bash them, I can tell the manager was doing her best. You really have to stay on them about your order or you will be waiting forever.

Chocotaco Smash

Keep giving it a chance but its very hit or miss. Management needs to overhaul the process because orders are consistently coming out super late. I also get a vibe every time that we're lucky to get good food and not that I deserve to get what I pay for.

I have never felt so disregarded as a customer as I am here. Unfortunately consistently the completion of my two pizza order is problematic, and this particular time I was charged for beef and bell pepper (which is pictured) and wouldn't void without the inconvenience of waiting a few more minutes! Not to mention this still is not what I ordered seeing that this is not it! I am beyond disheartened by Georgetown Little Caesars P.S. They are no longer offering white sauce either.

My husband went here today for lunch. When he went inside there was nobody in the front he said hello and then he waited patiently and then the phone rang and somebody came from the back. He was a young white man in his 20s. He looked at the phone did not pick it up, looked at my husband and walked away. My husband confused was like are you going to help me, I'd like make an order. The man ignored my husband and never came back to the front. I don't understand why you are hiring people who don't want to do there job. And are racist and I feel this strongly. My husband is black man, I can't help but feel this is was an act of mistreatment and discrimination. Im going to file a complaint. This is absolutely not okay!

Had food delivered through DoorDash and was missing half my order in delivery and the other half was wrong. Drove up to the store to get my order fixed where I was met by an aggressive store manager, Miriam. After explaining to Miriam I was missing two orders of brownies, missing a drink, and recieved the wrong pizza… she just kept tapping the receipt and saying “but is this right” like no… I just explained what is wrong… but she continued cutting me off, repeating herself, and adding “no your not understanding”… like what’s to not understand about not receiving some brownies and drink? After repeating herself for about the 20th time she tells me she is refunding my order and to leave the store. Not sure if it’s the extremely excessive use of makeup to hide the egregious outbreak of acne on her face or what but this store needs a better manager.

People working the counter have no customer service skills. They don’t speak up, don’t confirm they hear you and generally don’t communicate. I ordered 2 cheese pizzas for my kids who can’t eat meat, said it twice bc the employee handed me 1 pizza to begin with…and they were both pepperoni when I got to the car.

Xopher

I don’t know how this place stays in business. The last three visits I had to wait forever just to be acknowledged. Employees will look at me from the back but won’t come to the front. The pizza has gone down in quality too.

Bob Saget

Don’t order from here unless you want to wait over an hour for crap pizza. Employees weren’t trained properly and will mess up your order.

Aaron Garces

Waited for 35 minutes after my food was supposed to be done and somehow the food still ended up being cold. The workers don’t take the job seriously way to much horse play while customers are waiting. The app told me my food was in the oven for 45 minutes not sure if I ever heard of a pizza being cooked for 45 minutes and still doesn’t turn out to be hot when I receive it. I would not recommend going back unless you just want a “ hot and ready pizza” and not an online order.

T. Henderson

Will change my review and rating if owner reaches out. Still waiting for my refund or remake of my order since July. I have called corporate atleast 5 times since July to get staus of whats going on and why cant i just get my money back? They said the owners have been contacted and were supposed to reach out but since they haven't here goes the google review in hopes of getting a call back....We ordered on a busy weekend night, in the summer time, right after their re-opening, so we expected a wait, not a problem. After placing the order we were given a pickup time over two hours out, again no worries. We get there at the given pickup time and the place is packed out the door. We waited in line atleast 30 minutes to get to the register to checkin for pickup, im talking there were no less than 50 people there already waiting. When we got to the register it was well beyond the pickup time we were given when ordering but were told that our order hadnt even been made yet and if we wanted to wait for them to make it, it would be about another 2 hours. We respectfully declined and just asked for a refund, but were told they cannot refund an online order, and that i had to go back online to request refund, which is untrue because there is literally no where online to request little caesars to refund you. We went online immediately to request the refund and they make you fill out a request for a call back yet no one ever calls or emails you back. I had to call their corporate number to get someone on the phone then tell them my story, order number, complaint number, every single time, then they "pass the info along to owners" and then corporate still claims they can't refund you, because this location is privately owned, not a corporate store. So here we are 3 months later, corporate says owner will reach out to refund or remake order, which never happened. Out fifty bucks, but i did find out the reason the online ordering is such a cluster(you know what) at little caesars is because all uber eats,door dash,favor, etc. orders, are given priority and made first and then they start on the walk in orders /hot n ready's and then they start orders from their online little cesars portal. So if you want pizza from this little cesars, and or a refund if you have an issue, definitley use a food delivery service, and do not use the little caesars portal for pickup. You will literally stand there for hours upon hours and never get your food or your money back.

meagan Henrichsen

Pizza has ZERO sauce. It’s bread cheese and toppings. Buy a water or you’ll choke to death. (Yes I ate it. I’m tired and just got off work. Doesn’t excuse the lack of sauce.)

Lane Griffin

Wish I could just let the pictures do the talking but i walked in there and the cashier was fenty folding over the POS. No wonder the phone wasn’t answered!

Aubrey Cardenas

Gave one star bc the girl was nice that took our order. The pizza and cheese bread was awful, I don’t know how anyone with brains thinks it was ok to have this leave with a customer. We waited 27 min when I was told 10, so I expected it to be fresh. Well it wasn’t , it was dry and hard. That definitely isn’t a good combination. For $35. I mean i get it it’s not top rate chef skills that are required but at least learn how to cook the only thing that is sold most at this pizza place. I guess it would be smart to check pizzas before leaving this place.