Elaina P

Terrible experience last two times. when I called head quarters or customer service, they didn't care that I was informing, im not going to Starbucks anymore

J Koyama

I used to come here daily in the afternoon but recently the service has declined, specifically from some of the male members. Completely ignored waiting at the register while the barista was on his phone and then after clearing my throat he decides to get busy and make a drink without acknowledging me. After 7 minutes of no acknowledgment I just left

Longg waiting lines ! Please hire more staff, these guys are workin hard ! To keep up the lines

cezar filip

I use this store for about 10 years but after the renovation becom the most slow,sloppy and dirty. Most of the items out of stock , the coffee cup are coming with drips ,they are filled the cups way to much, people drop the garbage bare hand no protection glove drive shelf looks terrible dirty.. crew are so sad they don't like to interact with costumers sometimes you step inside and for minutes no one ask you anything..drive is a long long wait line 3 cars 20 min ....and after this they protesting for better rate .c' mon guys fix and improve your service and after this ask for more ..

Momtaz Yaqubie

It’s really frustrating to pay 7 dollars for a drink, ask for no foam, and for the barista to make more than half the drink foam. It’s almost like it’s on purpose.

Greg Washington

I will not be returning to this Starbucks. I’ve been multiple times the past week and each time my drink was messed up and I was made to feel like it was my fault, I am always polite and careful with how I order. Chrissy was extremely passive aggressive and unhelpful, made me feel like being a customer was a bother. Very very unprofessional.

Tony

Wouldn’t give me a free water cup I was dying of the heat I got a heatstroke they denied me water and I ended up in the hospital

Jane Pigliacelli

Slowest Starbucks on the island. You can sit in line at the drive through for over ten minutes behind two cars. Guy who is usually at the window has a huge attitude, throws the card scanner at you.

Jamie Scola

Today on my break I ran into the supervisor Emily and I was not happy. I ordered an iced coffee with sweet cold foam and got an iced coffee with something else , she told me I “said it wrong” and need to be charged more for it. I’m sure I did not say anything but sweet cold foam ,but ok. I let it slide .. then she passive aggressively gives me my coffee with a slight eye roll like I did something wrong so I proceeded to say “ listen I have been in the food industry and you need to check yourself because you don’t know what people are going through”. She then points to the door and tells me “you can leave “ and runs to the back. Very unprofessional and rude. If you don’t like your job then don’t work there, people don’t want their days ruined from negative energy. Will never go here again. Get nicer staff, especially if it’s management.

Bryan Torres

I definitely don’t like rude people, and the Costumer service there is awful, they have this faces and attitude,terrible.

Lucy M.

I am very disappointed they left the 50% advertising for Holiday items. I picked 3 items and they told me that it is full price and they forgot to take the sign. Cashier run to the shelf and ripped all advertising. I asked for manager and they told me that manager is not available. I canceled my order I am not going to do business with this store.

Ana Loew

No, I don’t want the outside of my bagel toasted. Please open the bagel and toast the inside of it. Also, if you weren’t rushing me through the drive thru maybe I wouldn’t be at the window for over ten minutes.

C Coleman

32 min for a cup of coffee is beyond unacceptable. Never is this particular store good. Each time I leave saying never going back somehow I usually do however this trip was so aggravating that it is my last to this store. There are many other options that aren't disorganized or unbelievably slow.