I tried the Angel Reese burger. Very disappointing. The bbq sauce had little flavor & not much sauce. The 1 Pickle was very small. Even the McDonald fries were cold. Overall, a very disappointing v…

Hot food delivered to my car and tasting great also great customer service and reasonably fast service

From deodorant, process of the moody individuals that have no common courtesy to get the order brought out to you because you want salt, free fries and they're moody young people generation is real…

I went there for National Cheeseburger Day, Friday, Sept 19th my McDonald's app stopped working. My great-niece worked on it for an hour, but could not do an order to get the double cheeseburger for …

I went there for National cheeseburger Day, Friday, Sept 19th my McDonald's app stopped working. My great-niece worked on it for an hour, but could not do an order to get the double cheeseburger…

Everytime I have ordered on the app. in the last month or two, the food is never ready and they tell you pull around and park and wait for the order. This takes more time than if you just order at the drive thru speaker without the app. I live 10 min. from the location. Apparently they don't prepare the food until after you arrive, but it seems to be taking unusually long.

Wade Beyer

One minute past breakfast and they wouldn’t serve me. The staff was very rude to communicate this. Lost expiring points since this is the only time I am able to come in.

Rob E

Went there fkr rge $8 Big Mac value meal. It was good, with medium fries and a diet coke. Wont pay more than $8 though.

Brian B

Half of our order forgotten, (understandably) unmotivated and rude workers, and I'm convinced mcdonalds instructs their employees to purposely forget to put sauces in with meals unless asked for. (Update) Are they trying to skimp on portions now too? (Update 2) Last couple times I've been at this McDonalds, they've actually gotten my order correctly, and even gave the correct amount of sauces! Maybe things are looking up for the future of this franchise?!

I have never had anything bad to say about this location until now. I tried to use my points to get a 10 piece chicken nuggets reward on the app but when we told them about it, they said it was inval…

I have never had anything bad to say about this location until now. I tried to use my points to get a 10 piece chicken nuggets reward on the app but when we told them about it, they said it was inv…

Once again, this location never ceases to amaze with the mistakes. My Big Mac came without the middle bun this time.

Tha DonnMeca

went 3 times in one week each time fries were undercook floppy but fresh. Love fresh fries but so undercooked that they are floppy is gross.

The gm manager and regular manager are so rude and do not care about their customers, they don't care how much you are dedicated to going to their store and spending money and do not care how your …

I have a terrible encounter here with a manager, Sebastian. Not only did he wantonly disregard corporate policy, but it also came at my inconvenience as well...which was completely unnecessary and av…

At 8:52 pm I put in order for curbside pick up and I waited for about 15 mins at the spot the app told me to wait. Put my number in. \nFinally I decided to just go through the drive through and I…

Night crew is the worst, including the manager!!\nVery unprofessional, food is not prepared to standards, terrible experience at night, totally different from day staff!!

Night crew is the worst, including the manager!!\nVery unprofessional, food is not prepared to standards, terrible experience at night, totally different from day staff!!

I go here on a regular basis. I always have to pull aside and wait for the food. Even if it is basic McDonalds like an Egg McMuffin and has browns. If I wanted to wait, there are plenty of other …

Horrible customer service at the drive thru just now .... The window representative and manager was not friendly and unprofessional

Have been waiting in line for maybe 11 to 15 minutes once I pulled up to order, I was told to wait. A car that pulled up next to me on the second lane and they had no wait time they were take…

Wow, all I can say is save your money and pick another location. From the rude woman at the drive-thru to being given the wrong order, it's a total pass.\n\nWhich McDonald's doesn't know how to coo…

They forgot the food in my order, so then I had to pay individually per item versus the combo price, the food we did get was cold and also incorrect. These things happen... However what is complete…

This is the worst McDonald's every single time I go here they get my order wrong.Once they put ketchup,mayo,tomatoes,lettuce,and pickles.\nOn my what was suppose to be a plane cheeseburger.But I en…

Filthy store, employees are also filthy, and food has bugs in it! I had to throw away my burger because it had a dead fly inbetween the meat and bun!!! So this is the last straw for me. I was so di…

I ordered a double cheeseburger meal with a coke. After paying I drove to the second window to receive the food and did not receive a drink the kid at the window said I did not pay for a drink. The…

Stopped by around 2a wasn’t busy. Only car in the drive. I just wanna know who in their right mind thought this was okay to give out. Yes maybe an odd order to ask for mayo on a fish filet instead of tartar sauce but WOW. This much?? That’s crazy

I had a terrible encounter here with a manager, Sebastian. Not only did he wantonly disregard corporate policy, but it also came at my inconvenience as well...which was completely unnecessary and avoidable.

Le Sigh

Why is the coffee not HOT!? Couple of times now everytime the coffee lukewarm. How long has it been sitting or the warmers don’t work!!!

Kelley Robinson

Went to pick up a meal here on a Friday night, ordered a big Mac meal and drink, and 2 regular cheese burgers, had to pull around front to pick up my order which was incorrect!! No big Mac and a horrible quarter pounder in its place, No napkins! No ketchup! Sub standard food!! Very disappointed... Will not go back

SURYA

Purchasing big breakfast with pancake, intentionally just to get the pancake but arrived home finding out no pancake at all plus with unfriendly customer service beforehand. Called and asked for refund, they said either refund $1 or pick up the pancake. Seriously, I would not waste my time to go all the way back just for a pancake. Tried using the points, kept being rejected by being told by the system on app that Macdonald ran out of coffee and fries. Lessons are learned. No more!

steve rodriguez

This is by far the worst location for service and all around efficiency. They consistantly move drive thru customers in to waiting areas to wait for orders that are incorrect, incomplete and cold and unappetizing by the time they are received. I have given this place the benefit of the doubt on several occasions and have been left with a foul taste as far as how this place conducts business and how much management truly understands the impact this has on its local community.

Larry D

I'm usually pretty forgiving of fast food joints in general, but ugh, so much bad, and they weren't even busy. Ordered a filet - overcooked and inedible. Also ordered a 10 piece, got 8. Asked for BBQ and got none. Asked for ketchup and got none. Typical drive thru metrics fudging, was sent around front to wait for "fresh fries" (to keep their throughout numbers up) but the person at the drive thru neglected to tell the runner where I was sent, so I had to go find the runner after waiting 15 minutes. Felt bad for the runner, they probably deal with frustrated customers like this all day, every day. Your experience may vary.

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I ordered the 10 piece chicken nuggets in our delivery. There was no sauce. Suppose to be 2. We didn't even get 1. So on delivery , am I supposed to drive back to get the dipping sauce? I'm writing this review because it's not the 1st time. They forgot the sauce 2 other times. It's on the receipt so how are they forgetting. Also 2 months ago, we ordered 4 double cheeseburger and fries. Went inside to pick up order. Checked the order when we got to the car and 2 of the cheeseburgers were missing. At least we checked before getting home. I would suggest going to any other restaurant or another McDonald's.

Kirsten Grauman

Not that I expect much from service workers these days, but you’re not even considered minimum wage. Probably shouldn’t deep sigh at your customers that give your corporation the opportunity to pay you better than most fast food chains. This specific AM team always seems to lack communication skills and customer service skills. Do not have a problem with other shifts. Honestly wouldn’t have even left a review, but it happens every time I go for coffee. I’ll try the one on College Dr.

Jason

When I ordered my food online it said 2-5 minutes and 19 minutes to get my order and that hole time including the swift lead never ask If I need help. The swift lead saw me there and never said anything. That not a good leader

Dom D

Possibly the world’s most comprehensive pull forward McDonald’s operation. At this location, they will rarely hand your order out at the drive thru window. Instead, they make you pull forward and wait. You’d think- yeah if it’s a big order or if they’re slammed, maybe that makes sense. The line needs to keep moving. Not correct- at this location, even when not busy, you must pull forward. Stop here on a weekend and see all these McDonald’s employees darting outside looking for vehicles to run their order out. Pull forward. So inefficient and not customer friendly. Pull forward. I’ve been here when I ordered a large soda and you know what they said? Pull forward. Whoever is the GM of this operation needs to stop being lazy and stop with the pull forward. The purpose of a drive thru is to — drive thru. Not pull forward and wait and wait. So get ready to sit in the parking lot en masse with other vehicles — they will not hand your order out the window as a drive thru was designed 75 years ago.

Kevena Fujimoto

The picture says everything. Kids meal was also incomplete with no sauce for the nuggets and no apples. My bad for not checking every item before driving off.

Don Adkisson Jr

I was there last night and ordered a double quarter pounder with cheese. Got home bit into the burger and was some resistance. Spit out the bit and found paper on it wax paper they cooked the patty with wax paper on it and served it to me. After taking off the paper I was upset. It was the size of the burger. I got pictures too. Come on get it together mc donalds 310 N Boulder hwy I know some of you guys hate your jobs but to leave the wax paper on the burger and serve it like that. You guys are messed up.

sarah johnson

I ordered a big mac and a drink. I ordered ex sauce and paid for ex lettuce. I get home after getting my kids fed and ready for/into bed, and sit down to eat my dinner. I get up way early in the morning and it's already well past my bedtime. I sit down and open my big mac box. I don't even care that I waited and it's cold. I open the box and notice the cheese almost fell out. Odd. Normally it melts a little. So I take a closer look. There is no meat patty. I look at the bottom layer. No meat patty. Who in their right mind makes a burger WITHOUT the burger?!?!?! I call and am told they will replace my food TOMORROW. So now I don't get dinner and go to bed hungry. Wasted my time and my money that I was already scraping my wallet to pay for before payday!!!!

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