Taco Bell
Tex-mex · Horizon City
Sobre Taco Bell
At Taco Bell, we're passionate about serving up bold flavors that bring a taste of Mexico to the heart of Horizon City. Our fast-food chain has been serving Mexican-inspired favorites like tacos, quesadillas, and nachos for years, and we're dedicated to making every bite a delight. We've taken notic...
At Taco Bell, we're passionate about serving up bold flavors that bring a taste of Mexico to the heart of Horizon City. Our fast-food chain has been serving Mexican-inspired favorites like tacos, quesadillas, and nachos for years, and we're dedicated to making every bite a delight. We've taken notice from our customers that our crunchy tacos are always a hit, while our cozy atmosphere makes it easy to catch up with friends or grab a quick meal on-the-go. With a warm smile and a side of fresh tortilla chips, we aim to make every visit a flavorful experience that leaves you craving more.
Què diuen els clients de Taco Bell
Taco Bell in Horizon City receives praise for fast service, friendly staff (especially Steven and Mario), and cleanliness. Many reviewers highlight accurate orders and positive experiences, particularly in the drive-thru. Some negative reviews mention rude employees, order errors, and inconsistent food quality.
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Ideal per a
Tip: Go in person rather than ordering delivery for better accuracy. Some reviewers recommend the morning team for great service.
Services
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Opinions de Taco Bell Horizon City
The drive through guy Francisco was on point super nice and respectful. I appreciate great customer service.
Love the food and they actually get my order right 😊😍😍
Nice custumer service, juat remember to ask personally for your drink because their system doesn't tell the employees about the drinks
I really like going there to do my homework and the $5 box is soo good. They have WiFi❤🤗
Food was fresh and made right (plenty of ingredients). Dining room was clean and the staff was friendly.
Very fast service, and friendly as well. The whole place is very clean, I really recommend stopping for a bite!
The service was very quick and the quality of food was on point. The Hotizon Taco Bell will not disappoint👍🏼
My wife is allergic to milk products (like cheese) and the person who made her chicken chalupas made sure that there was no cheese in it.
Havent missed and order yet and food always packed and made nicely
Taco Bell is Taco Bell. But this particular store is very clean, employees are helpful and have always gotten my order right
We buy the box of tacos. Nice value. You get 12 tacos for about 12 bucks.
Its always clean and they make my food presentable, which i really love!
Good service 👍
Staff was knowledgeable and friendly. Service was quick, and the food was good.
I don't know why everyone looks down there noses at Taco Bell, I've always enjoyed the meals from here since I was a kid.
The food is always hot.. and my order is always complete with a smile and thank you
Love taco bell. It seems healthier than other fast foods. Even if you are just a little hungry, a bean burrito does the job.
Ordered through drive through. Ordered me some taco suprem and nacho bell grande. Order was perfect taste great when on a budget. Girl At windows was pretty nice as well.👌
Giving it a 5 stars because of the gentleman that help us out with our order had great people skills his customer service is what will make me go back
Local to the horizon community, can't say for anyone else but ive always had great service. Tacos crunch and not soggy like other ones and very festive.
Great food, awesome service, and very nice employees. Defebetly recommend this place for a fast and good Sunday night football meal.
I've been delighted to be a client for more than 7 years at this place. It is a charming delight to go into such a chill enviroment.
My daughter loves to come to Taco Bell now and loves everything. Great service and nice atmosphere too.
Nice staff and good food. Asome prices my mom and dad love going there for a quick bite.
It's taco bell! Fast food tacos, great prices for snacks or fast, simple, of course non authentic tacos. Really fast service here. :)
Hot delicious food. In and out , around ,under five minutes , including eating. Really enjoyed the Nacho Fries Box.
Really good customer service. The food is nice and hot. Went at a peak hour and the drive thru was none stop yet we got our food in good time.
I love Taco Bell but this location is by far the cleanest ever. Hats off to all managers for doing such a great job!! Keep up the good work!!
I received my 2 burritos order quick, hot and nicely packed in the bag. The staff is friendly and the Halloween decorations in this season are poppin'.
I came to the drive thru and had about 60 dollars worth of food. Everything was perfect everything was great but the customer service was beyond amazing. Steve you’re great! Thank you
This Taco Bell never fails on the flavor and presentation of the food! It tastes like its made with love!
Got my good fast and it was good
This taco bell is literally the best one this side of the Mississippi. I've been everywhere and they are fast and accurate. Keep up the great work 💪
I want to say I was impressed with the management team last night I went to this taco bell location and waited 15 on the drive thru fort good when I got home to eat my order was very wrong and I called in and spoke with the manager and he said I could come in and they would make it right and they did very well done guys you keep me as a customer
Quick service clean place and friendly staff
Really fast and the staff is super friendly !
My wife and I were surprised at how good the place is. It’s seriously the cleanest fast food place I’ve been to in a very long time. Everything was clean: every single table, the bathroom, and behind the counter. Spotless. The food was served HOT and the people were very professional.
Drive thru cashier who attended us on Tuesday night 11/26/24 WAS AWESOME! So cheerful and honestly so nice! Didn’t catch his name but totally recommend him !
I just wanted to give Steven a huge shout out for his amazing customer service! He went above and beyond, have not experienced exquisite service like his! He was super cheerful despite the cold weather, and his positive attitude made our night even better! Thank you Steven for your positive personality!!!
Great location! They forgot to give me some items in one of my visits and the Manager Mario called me and offered to replace the items on my next visit. Mario you were very polite and awesome. Thank you!!
These kids working there tonight were so impressive , kind and considerate. My order was perfect food was great and their customer service skills were excellent. Great to see young kids working well together being very professional! Great team work guys! 🙌
I was pleased to get home and find everything I ordered. It was a large order and many places ended up forgetting something or giving a wrong item. They even gave me more suace packs than I asked for.I have to say it's much better to go in person than to order delivery.
This was the first time I stop at Taco Bell for breakfast and was pleasantly surprised. The breakfast was yummy! For under $6 I got dessert, coffee and a wrap with sausage, egg, and hashbrown inside. The coffee was not my favorite, but I am very picky with coffee. The service was great all the staff was very quick and friendly. I will Definity be returning.
Food is always good, fast service,friendly, staff members are cordial
They always have a clean dinning area food is always hot and fresh .orders are accurate
Only 1 car ahead of me. Placed order, paid & received food in under 5 minutes. Employee was friendly
good customer service love the 5 dollar box special feeds 2 people
You all know the food is good, their customer service sets them apart. Always clean and polite!
The food is good, fast and reliable but the speed sometimes results in sloppy food but hey its tacobell, no real complaints here
Food was good Services were great, they just forgot the napkins and sauces.
A bit slow at times. To nitpick, sometimes the tacos could be wrapped better. All in all not a bad locale for getting something quick, relatively cheap, and if you prefer driving through. Never been inside.
Love the chicken quesadillas! the morning team is great! I don't like how milky my coffee is after "two pumps" i'm drinking creamer with ice. I always need to make my own coffee and mix it in at the office. it stinks. I will try next time and ask for 1 half pump lol but the food is great and so is the morning team ! The machine that takes your order is WAAY too loud. I think management should lower that speaker and the ones that can't hear can get an attendant . lol Thank you MORNING TEAM!!
I love the good, but this particular restaurant needs improvement. Some employees are very rude while others have been outstanding. It's hit or miss, specially since they change staff so frequently. However, Taco Bell is always delicious and cheap, totally worth the buck. I love the boxes and weird food that they bring every once in a while. It's always fun and interesting to taste their menu, love all the different alternatives that you have.
Food tastes processed and prices are spiking up for there cheap quality food not so great.
I love this Taco Bell. But the last 3 times the beans have had a horrible taste please use fresh beans.
The service was really slow and not many workers were on task from what I was seeing. Only reason for 3 stars was the food was really good, so theres something.
The service was really fast and friendly but I had to go back because they forgot an item in my order. Quick service is a mojor factor for good service but let's not forget about the quality.
Usually it's very good but today I was dissatisfied. My nachos had very little cheese and the chips were stale. The lettuce also tasted dry and old. It was awful.
For myself this particular location is losing their quality control, there's only two tacos that I really enjoy eating here. one of them is the hard taco and the other is a chalupa. the chalupa is not the same as they used to make it before and the bread at times that they use for the shell taste like it's raw bread not even cooked, baked or fried and the hard tacos are getting more expensive which has nothing to do with quality but they do come with most of the shells broken which makes it so that you're eating meaty nachos and not hard tacos.
Ask for extra red sauce on bean burritos and doubled checked before I left asking oh yea we did no worries. Then proceed to ask for 20 hot sauce packets and act like I'm crazy, well let's see 10 items 6 tacos and 4 burritos and that's 2 for each item don't like it well make them packets bigger. Now let me say it's not a problem most of the time but she was just lazy and was to busy talking cause that was the main reason she was there right. UPDATE 11/18/20 Went there 11/17 received bad customer service and food preparation well it looked like a 4 yr old made my food almost $40 worth well I called spoke with a manager his name was Mario and told him about employee that over reacted with my online order "I didn't stop at voice box" cause no on was in line, and how the food was prepared. He took ownership of the problem; apologies were made. He offered to replace the meal and that's the 1st time at this location that I have meet an employee that was professional a 5 star employee worthy of the title of Manager. Thank you for your assurance that their are still a few good people left. Stay Safe / Mask Up
Was going to change my great grandsons diaper but they don't have a changing station. You have to do it on the floor or maybe on their counter. No trash cans outside so I'm thinking this is not a very store. Food was mediocre. Service was mediocre as well.
Been hit or miss. Night shift seems to be lacking Half the time the food is missing the sauces that come on it or even the simple part of cheese. Day shift I’ve never had an issue tho
I walked to the counter to place my order and the worker walked me over to the self order kiosk and proceeded to “teach” me how to order for myself. I don’t work for Taco Bell. I don’t want to touch a germy screen right before eating. Also had to hunt for a clean table. Finally, I hate being handed my dining room order in bags. I could see the trays.
Tacos 1/3 full wrong sauce, was even asked how many sauces told them not sure why it was not even close. Poor product not sure why it surprises me.
They didnt give me all the thing I order
Taco bell might caught your eye but trust me it's more disgusting than you think. NOT ALL THEIR FOOD. Just some things. Costumer services a 3.Food 2.Drive through a 3
Usually very good about service and such. Frequent staff changes screw this place over especially when they have an attitude of not wanting to be here. An old lady with a mush face that works here ruined our experience here. She would rather mop the floors than attend paying customers. August 14, 2018
Usually this is THE Taco Bell to go to but lately all our orders seem so mediocre. Usually the tortilla would be nice and toasty and everything hot. Now it taste S if I have an undercooked tortilla. New Favorite Taco Bell is the one on Lee Trevino now :( so sad cuz I live in Horizon. Still have been disappointed so many times lately it’s not even worth it.
I hate that I have to do this, and give a bad review; however, I have to speak the truth. As I pull-up to the drive-thru, I say what I want and added an order of Nacho Fries on the side, and even rounded-up my order to the nearest dollar amount to help the students. So as I pull up to the window, I hand the guy my card and he gave me back my card w/ the receipt and my drink, so I noticed after reading the receipt, that the order had chicken tacos, and I asked the guy if he could replace it w/ beef instead, which he did; however, after I pulled off I noticed that I didn't have the rest of my order, which consisted of a chicken burrito as well, which I didn't receive, so I drove back around and parked my vehicle and went inside to tell them that, I also didn't notice that the receipt wasn't the right order in the 1st place until the guy at the counter told me so, which was odd, because I clearly spoke my order into the window. So after all and all, the order got fixed; however, they should've heard the right order in the 1st place, along w/ they didn't give me the sauces that went w/ the burrito, and I also didn't get any napkins. Please do better next time on getting the right order when the person says exactly what they want/need.
All my family after eating there now has food poisoning
Used uber for my food delivery and taco bell forgot to put in half of my order but was able to take out the money easily!!!
I got there for breakfast 10:55. They refused to serve me breakfast
I give it a one star because they always mess up my order everytime I buy food, the food is good but the service is terrible.
My mom ordered some nachos...for her surprise to be when she got home...that the nachos had no cheese....she'd return it but it was too far. Very disappointing
I went inside to place order, they said no, they don’t take orders anymore. They said I had to place order by myself on the big screen menu. SAD…
Drive thru girl is ALWAYS with an attitude and so rude. I come every other day and it’s always the same thing. “Anything else, anything else, anything else” damn makes me want to cancel my order.
Watch what your being charged for. They are theives. I called corporate and corporate did not care at all. They're stealing money from people.
No senior discount, they give a free small drink, which prices out the same. Don't scam, just say no we don't do that.
Its the second time I give it a try and I'm very disappointed, I ordered chalupas and they were bad, the meat came in really big chunks and it was really chewy, the hard tacos were all broken and the soft tacos were a mess, not going there anymore.
Today only the drive thru was open..made me wait at register with no cashiers.. i decided to go to Jason's Deli across the way..glad i did! Will no longer go to this Taco Bell.
Missing food items and the food was cold and descusting, not to mention poorly put together! I will never eat here again total waste of time and money!
My husband loves this place but my order is always wrong!! I’m always missing something or my tacos have sour cream when I asked like 10 times not to put any now I’m hungry and I’m a bad mood..
My order took 30 minutes to be served. Only ordered simple tacos. Noticed a lot of customers complained as well. I was promised a free desert which I never got. Never going here again!!!!
Food was pretty good until i got a delicious bite of a long luxurious hair in my chalupa…
Ordered thru door dash. $41 for just 6 crunchy tacos and 2 nachos. Requested 10 packets of mild, 10 packets of hot sauce. Didn't receive and called store. Manager Steve said not his problem. Next time pick it up myself or call door dash. Sadly this is repetitive with this store but regrettably, to have a store manager with the not my problem I don't care attitude saddens me that the corporate world allows this.
I hate going to this taco bell but it's the only one in horizon so we have no choice they always get something wrong or something is missing. The last time I went the employee who attended us was rude and dismissive joking around with his coworkers not paying attention to his job and completely got my order and i was also missing items and I had to go inside to correct my own order. I really didn't want to go inside that's why I went through the drive thru to save time but this employees don't even value their own jobs much less our time.
They always mess up my order! I've been here multiple times hoping for a better experience (I love Taco Bell) but it's always so bad. Either the people are deaf or they don't understand English. And one of the girls accused me of stealing a taco from my car!!! If I could give this specific location negative stars I would! I'll come and try again a year from now and hopefully they have better employees!!!
It's sat July 11th , around 11:30/40 pm I order two stacked tacos and chips with cheese . I get home ,and see they forgot the chips . No big deal. I go back and say you guys forgot the chips . They give me the bag and I get home and guess whats in the bag. Just the cheese, so I have two cheeses and no chips. Thanks horizon taco bell..
today i bought an online order . i went to pick my order up. then when i arrive home surprise half order missing . i was going back and the person in the register not nice.
Juan was very disrespectful. Got our order wrong and I called said he would give us something extra for the inconvenience. He never did . He actually hung up on me and said there was only one on the receipt and decided not to give it to us . Very unprofessional and incredibly rude . Never going there again and reporting him to corporate .
Got my food all messy in the bag. Not sure how you don't take like 10 extra seconds to wrap things right. But hey this is Fast Food service
Guy at the window was unbelievably rude and the manager does not know how to manage, it’s one thing screwing up my order it’s another being rude cause u made the mistake smh
Just don't go here. This place is an example of why CEOs rather have machines working for them than actual people. They get your order wrong and charge you for their mistake with refusing to provide a receipt. Plenty of better options to choose from in the area that can at least get your order right. And if you really want Taco Bell there's one going down Eastlake.
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13910 Horizon Blvd, Horizon City, TX 79928
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13910 Horizon Blvd, Horizon City, TX 79928
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