Mini Pancakes Refresqueria
Mexican · Houston
Sobre Mini Pancakes Refresqueria
Mini Pancakes Refresqueria is a Dessert shop restaurant in Houston, TX. Rated 3.5 out of 5 by guests. Check the opening hours and menu for the latest availability. Contact them for reservations or takeout orders.
Què diuen els clients de Mini Pancakes Refresqueria
Mini Pancakes Refresqueria receives mixed reviews. Many customers praise the friendly and professional service, especially mentioning employees like Gregory, Mo, and D. However, complaints include long wait times, order inaccuracies, and inconsistent food quality, particularly with fries and wings.
Plats populars
Ideal per a
Tip: Order online to avoid long wait times, as food is cooked to order. Be sure to verify your order before leaving or accepting delivery.
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Opinions de Mini Pancakes Refresqueria Houston
I placed my order online so went inside to pick it up. I immediately got greeted by Joy, the cashier. While waiting for my food to be finished cooking, Joy began making my drink for me and making small talk. May came out from the back and began checking on the customers inside and then checked on me. They were so super friendly and asked me about completing a survey for them and showed me how to do it. It was super quick and easy. My food came out within 5 minutes so super quick since I had just placed my order. I ordered 3 types of boneless wings, mango habenero, hot buffalo and the spicy Korean. I also got some ranch for the side. The wings were hot, fresh and tasted amazing. The mango habenero ones were addictive but super spicy. The spicy korean was a mix of hot and sweet and of course the buffalo ones are always the bomb! The ranch was amazing. I dont know what they did but it was heaven and I could have literally drank it! No exaggeration here! In small talk after getting my food, I learned that May is the general manager and thats just amazing! She was in the kitchen doing it all just like her employees and teammates and that means and says so much! It speaks volumes that she also is motivating customers to submit surveys so they can see how they're doing and what may need improvement. I see this store making a big come up and I definitely think this is the best location yet when it comes to customer service!
Love their seasoned fries and ranch dressing! The chicken tenders are not from their😁😛🙃 Don't slay me for using the wrong "theirs" lol. Im not a English major😍😘🤓
“Today I had the pleasure of visiting this store and I felt truly pleased. The sweet girl at the register treated me so, so well. I love when people serve others with kindness and love. Keep it up — you are a great employee!” mae
My local Wingstop is quick with it! Thank you for the speedy service and ty Mrs May! She’s attentive and courteous! She’s such a pleasure !
I had such a great experience at this Wingstop! D was amazing super friendly, patient, and made sure my order was exactly right. The service was quick, the food was fresh, and D went above and beyond to make me feel welcomed. Definitely my go-to Wingstop from now on!
I had a great experience eventhough i asked for lightly salted fries they were heavily salted and the general manager, May, was so nice and replaced my fries asap. Everyone there had a positive attitude
It’s like they season their food with love here at this location. The customer service is top tier but the atmosphere can use some work, I had to sit with strangers to eat in. It’s a small location for such a high concentrated area! Overall I should give it a solid four point five stars
Food was fresh, Order was completed on time, great customer service. 10/10 would recommend.
Gregory was very friendly and very professional my food came out fresh an on time .
Gregory amazing communicator and astonishing personality. 5 stars definitely will be going
it was a great welcome by a employer Mo with a smile, fast service, he was kind. 10 at 10
Food was fresh, Order was completed on time, great customer service. 10/10 would recommend.
I had a great experience eventhough i asked for lightly salted fries they were heavily salted and the general manager, May, was so nice and replaced my fries asap. Everyone there had a positive attitude
I had such a great experience at this Wingstop! D was amazing super friendly, patient, and made sure my order was exactly right. The service was quick, the food was fresh, and D went above and beyond to make me feel welcomed. Definitely my go-to Wingstop from now on!
It’s like they season their food with love here at this location. The customer service is top tier but the atmosphere can use some work, I had to sit with strangers to eat in. It’s a small location for such a high concentrated area! Overall I should give it a solid four point five stars
It took a little over 20 minutes to get my order. If you're looking for a quick pick up, order online. They cook to order so it's going to take a minute but it'll be fresh. I'm not a fan of the fries, but everything else was good.
Tell me WHY there is hair in my fries??? 😥😥😥 I ate half of my fries only to see it buried in the basket between fries. I asked for well done, but the wings were not crispy. I had to microwave it when I arrived back at my hotel to make them crispy. The order came out literally a couple of minutes after I left the counter. There is no way extra crispy wings were done in two minutes. Cashier is super nice. Why are employees sitting by the front door face timing on the phone??? The blue cheese dressing or ranch dressing is great.
The food tasted well but there was a long wait to get your order. The employees are not friendly but they do their job without being rude. The interior is decently clean with about 5 tables available for dine in. The big draw back is the long wait to get the food after ordering. It took 30 minutes for a 24 piece. Also, this location does not provide wet-wipes so that customers can clean their hands after.
Tell me WHY there is hair in my fries??? 😥😥😥 I ate half of my fries only to see it buried in the basket between fries. I asked for well done, but the wings were not crispy. I had to microwave it when I arrived back at my hotel to make them crispy. The order came out literally a couple of minutes after I left the counter. There is no way extra crispy wings were done in two minutes. Cashier is super nice. Why are employees sitting by the front door face timing on the phone??? The blue cheese dressing or ranch dressing is great.
The food tasted well but there was a long wait to get your order. The employees are not friendly but they do their job without being rude. The interior is decently clean with about 5 tables available for dine in. The big draw back is the long wait to get the food after ordering. It took 30 minutes for a 24 piece. Also, this location does not provide wet-wipes so that customers can clean their hands after.
I ordered online for delivery after seeing so much promotion on Wednesdays free shipping so that my order arrived wrong
Wingstop play too much. Ordered food for delivery. The fries were supposed to be extra seasoned , but were soggy/oily and no season at all. I ordered original hot and lemon pepper sauces. The hot was full, the lemon pepper was only a few drops. Wings were ok
I ordered online for delivery after seeing so much promotion on Wednesdays free shipping so that my order arrived wrong
Wingstop play too much. Ordered food for delivery. The fries were supposed to be extra seasoned , but were soggy/oily and no season at all. I ordered original hot and lemon pepper sauces. The hot was full, the lemon pepper was only a few drops. Wings were ok
Very Disappointing Experience I was really looking forward to trying this chicken wing restaurant, but the whole experience ended up being a letdown. The wings were the biggest disappointment — they came out lukewarm, soggy, and lacked flavor. Even the sauces tasted watered-down, almost like they were rushed or not freshly prepared. Overall, I definitely wouldn’t recommend this place if you’re craving good wings. There are plenty of other spots that do it much better.
They didn’t give me all my wings and some of the wings was hard. I ordered a 10 piece and only received 8 pieces.
So sad to do this, the employees are so rude and disrespectful. They make mistakes with the orders (missing wings or ranch)and get upset at the customer’s because of their mistakes. They are always out of coke and their fries are overcooked technically burnt.
0/10 never try again. Ordered a 8pc wing gave me a hard chicken sandwich and the girl snatched the receipt out the bag before my bf could verify the order. High prices low quality product.
Very Disappointing Experience I was really looking forward to trying this chicken wing restaurant, but the whole experience ended up being a letdown. The wings were the biggest disappointment — they came out lukewarm, soggy, and lacked flavor. Even the sauces tasted watered-down, almost like they were rushed or not freshly prepared. Overall, I definitely wouldn’t recommend this place if you’re craving good wings. There are plenty of other spots that do it much better.
They didn’t give me all my wings and some of the wings was hard. I ordered a 10 piece and only received 8 pieces.
So sad to do this, the employees are so rude and disrespectful. They make mistakes with the orders (missing wings or ranch)and get upset at the customer’s because of their mistakes. They are always out of coke and their fries are overcooked technically burnt.
0/10 never try again. Ordered a 8pc wing gave me a hard chicken sandwich and the girl snatched the receipt out the bag before my bf could verify the order. High prices low quality product.
I placed an order for my office staff for a large company on 10/06/2024 to be picked up on 10/11/2024. I called to cancel the order on 10/11/2024 at 10:30am ,when the location opened, due to an office emergency. I didn’t want them to waste chicken and wanted to call as soon as possible so that I didn’t waste the cooking staff’s time. I reached the restaurant, provided my phone number, my name was confirmed, and was then advised that my order wasn’t showing in the system. The employee advised that the manager advised since it wasn’t showing that I would need to wait to see if it cancelled. I inquired if we could check with my work cell to make sure. The employer spoke to their manager with me on the phone and the manager belittled her and advised to call back if it doesn’t show a refund in two to three days. I knew this was odd and made no sense, but I was attending to things at work and couldn’t attend to it at that moment. I received a missed call at 2:37pm from the location. I called back and was told they called the wrong number only to receive another call at 4:17pm that the wings I purchased weren’t picked up. I advised I called to cancel that morning only to be told that my order wouldn’t show up until 15 minutes prior to pick up. I confirmed it was to be cancelled and the employee disconnected the call abruptly. All of the people I encountered had poor attitudes and were unprofessional. As a part of my job, I am always looking for different restaurants to supply lunch for my teams for weekly and monthly meetings. My hope was to establish a relationship with this location since our office is local to it and wanted to use them for future orders. I can say with assurance that will not be happening presently or in the future. I do not trust the store leadership did the right thing and cancelled the order and have sent an email for resolution.
I just made an order with them and I was trying to call them to add my sauce on the side, the dude let me in hold like ten minutes, and then he just told me “the order is already done I can’t do nothing” I mean what kind of respect you have for your costumers? I understand that you’re busy but you should take more attention to details and costumer service, and I didn’t get my food yet but I hope at least is good
My friend Maria had a horrible experience in this place and I don’t recommend it at all. She’s a 16 years-old minor who was severely ignored and mistreated by an almost 20, medium height, black man who didn’t want to take my friend’s order because she is Cuban so she has an accent speaking English. He acted really rude and disrespectful when she was trying to order 10 wings, two with no spicy, a Fanta, and some fries. At the place, my fried cried so much because the way that man treated her just because of her accent, saying that he couldn’t understand her and not even looking at her. After that, a tattooed white girl laughed made fun of my fried with the same man as before, and it really pissed me off. I hope you do something to improve the service because I don’t think Wingstop is a bad place, given that my friend went there with an obvious purpose and then she came back literally crying. Goodbye.
Horrible customer service and very rude cashiers. Wings were overcooked had to throw away. Im very dissapointed with my food and service.
The smell of sweage when walking in is what made me change my mind then when asking why it smell like that, they didn't know but it clearly smelled like a loud bad smell of sweage, The FOH Was Not Up To Part. Diamond The Cashier Was Very Welcoming & Ethusiatic.
The service was excellent but the drink machine was out. And the food made me really sick
You put a straw in the package but don’t send the drink I paid for. What a joke!
The service was excellent but the drink machine was out. And the food made me really sick
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10745 North Fwy, Houston, TX 77037
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10745 North Fwy, Houston, TX 77037
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