Stephanie Hughes

Goddie and I had a fabulous time!!! The GM, Shawn, was so delightful. He stopped by our booth at my admonished of our very sweet and efficient waiter. Jasmine was also very helpful. The service was immaculate and the food was delicious and plated expertly. The Godiva cheesecake was heavenly!! Go check them out! 💜💜💜💜💜👑💯🤞🙏

Delilah Soliz

I love the variety of food options they have here. The service was prompt, friendly, and attentive, making the overall dining experience very enjoyable. I highly recommend this restaurant if you are in the area and looking for a quality place to enjoy a satisfying meal.

+5

Dani Melissa

The food was delicious, the atmosphere was family friendly and very enjoyable I had a great time. The waitress was super kind and efficient, excellent service! And the non alcoholic piña colada was the best I’ve ever had. I’ll definitely be coming back.

+2

Rob Jov

Another great Cheesecake Factory restaurant to try at The Galleria in Houston. Food is always delicious even for a little hiccups when they brought up my main entrée my side was wrong but the server Jenny took care of right away, by the way she was awesome 👌. Thank you!

+4

Nuha Al-Hafez

We had a family lunch here and it was a very pleasant experience and meal as expected. I was a little skeptic about 1- sustainability of quality 2- waiting time and was pleasantly surprised. Staff were really friendly and accommodating. We didn’t have to wait! Food, service were really good.

Best service is always at the bar! Great pasta and ambiance to match. Word of advice - if you order the avocado egg rolls, be sure to ask that they make them crispy.

Best service is always at the bar! Great pasta and ambiance to match. Word of advice - if you order the avocado egg rolls, be sure to ask that they make them crispy.

i love seafood so the warm crab dip has me addicted!!!! Drinks and food are different visits but the service is always great. We dont wait to be seated and everything is always great.

i love seafood so the warm crab dip has me addicted!!!! drinks and food are different visits but the service is always great. We dont wait to be seated and everything is always great.

i love seafood so the warm crab dip has me addicted!!!! Drinks and food are different visits but the service is always great. We dont wait to be seated and everything is always great.

soon as I walked in the door, I was greeted very politely by the way, waiter Amanda. The server jack was very attentive. he made sure we were OK and make sure our drinks were always full. The shrim…

Needed to find a reasonably priced place for dinner before heading to a local hotel that didn't have a restaurant so picked this place. Food was perfectly cooked and our waitress was exceptional (I…

Needed to find a reasonably priced place for dinner before heading to a local hotel that didn't have a restaurant so picked this place. food was perfectly cooked and our waitress was exceptional (I…

Needed to find a reasonably priced place for dinner before heading to a local hotel that didn't have a restaurant so picked this place. Food was perfectly cooked and our waitress was exceptional (I…

First off, the restaurant at the galleria is so extravagant. I had a friend come from England and they are particularly fussy about what they eat. I knew cheesecake factory would be perfect because…

I highly recommend kids chicken tenders, truffle fries, and especially the beet salad. It tastes so fresh and crisp with citrus hints and the satisfying flavor of the beet. The kids chicken tenders are a good portion, and tenders are always soft and tasty. Lastly, the chipotle pasta was okay, as I’ve had better pasta here (like the pasta da vinci). The chipotle pasta was a little dry for me.

Geethika Komma

Food was ok for the price But service is always good and staff are very professional. Must try chipotle chicken pasta

Burçin Öztürk

While prices are generally higher than other places, it offers a wide variety of food and drink options, not just desserts. It has a unique, pleasant atmosphere. The staff is courteous, and service is fast. Despite being multi-story, there's an elevator, making it convenient for wheelchairs and the elderly.

Fiona L

Stopped by the Cheesecake Factory in the Galleria Mall for a quick bite and a drink. I ordered the Strawberry Spritz and an Old Fashioned, along with the Korean Fried Cauliflower. The Strawberry Spritz was light, crisp, and super refreshing--perfect for a hot summer day. The Old Fashioned was solid, though personally I prefer something lighter in the warmer months. The real standout was the Korean Fried Cauliflower--crispy, flavorful, with the perfect balance of sweet and spicy. It honestly reminded me of a spicy sesame chicken, in the best way. Our bartender was wonderful--friendly, attentive, and impressively efficient despite being the only one behind the bar. She managed to juggle drink orders from the floor while still giving bar guests great service. This Cheesecake Factory has a two-level layout, which made it feel a bit more cramped and darker than others I've been to, but overall it had the familiar, reliable chain vibe.

Lyndsey Marrow

My wife and I visited this location today and I wanted to try something different and OH MY GOSH!! I was not let down at all!! My wife had the Cesar salad and added chicken she said it was pretty good. I had the chicken Shawarma pitas it came with a side of fries, tzatziki sauce and hot sauce.THESE LITERALLY HAD THE MOST FLAVOR!! 10/10 recommend that meal!

Service was ok. Has definitely gone downhill in the last 20 years. Don't bother with the carnitas. I've had carnitas from other places that melted in my mouth. The ones at cheesecake Factory were c…

service was ok. Has definitely gone downhill in the last 20 years. Don't bother with the carnitas. I've had carnitas from other places that melted in my mouth. The ones at Cheesecake Factory were c…

I am typing this in hope that the CEO of cheesecake Factory reads it. Today I took my sister to eat at the location in the Woodlands Texas. When I received the bill I was shocked to see the price f…

Grab a quick bite on a Friday night. Wanted to get my free birthday slice. Cheesecake was delicious. No wait time.

Sat at the bar and had appetiser and entree. 2 Pineapple Moscow Mule, Avacado egg rolls and the Madora chicken. For the 2nd Moscow Mule she used the same glass ! Don't know why but that ticked me o…

It's 7pm I stopped in bc I was craving a piece of cheesecake and I went to the bathroom and was appalled... the bathroom was absolutely disgusting, toilet paper everywhere, roll handles off on th…

Stopped by the Cheesecake Factory in the Galleria Mall for a quick bite and a drink. I ordered the Strawberry Spritz and an Old Fashioned, along with the Korean Fried Cauliflower. The Strawberry Spr…

This restaurant never fails to provide good service and quality food. Obviously, the desserts are wonderful, but the meals are also a good variety and well prepared.

This restaurant never fails to provide good service and quality food. Obviously, the desserts are wonderful, but the meals are also a good variety and well prepared.

Beyond the minor hiccups, our visit to The cheesecake Factory was a delightful experience, enveloped in a warm atmosphere and delightful company. The establishment provided nearly everything we nee…

Beyond the minor hiccups, our visit to The Cheesecake Factory was a delightful experience, enveloped in a warm atmosphere and delightful company. The establishment provided nearly everything we nee…

Raul Garcia Mendez

love going out to eat and enjoying a pleasant dinner with my family, but today was not a very pleasant day. First, the service; I felt the waiter wasn't focused on his job. He seemed thoughtful and worried. The fish tacos had cold, stale tortillas. Then we went down to the restrooms, and the situation worsened. There was no hygiene; it was dirty in every way.

The good: my food came out hot, fresh, and tasted really good--you can definitely tell it's made to order. The menu is huge and a little overwhelming , but that also means there's something for every…

The good: my food came out hot, fresh, and tasted really good--you can definitely tell it's made to order. The menu is huge and a little overwhelming , but that also means there's something for eve…

I ordered the new Peruvian chicken bowl on DoorDash. It came with chicken drizzled in Peruvian green sauce, picked red onions, brown rice, black beans, tomatoes, plantains, and a few picketed veg…

the mango cheesecake is very delicious with the coconut crust. the prices are quite steep on the menu. the brown bread is delicious. delivery driver had to wait for order to be ready for a little.

This location was ok. I prefer the one in Memorial City. At this one, there are two levels and bathroom is on the lower level. It was also quite messy, which was not a good sign. I guess they must …

Omar Herrera

Service could have been better. The mocciato was delicious. Meatloaf on point ,korean chicken was fire. Unfortunately my meal got lost I ordered the steak frtiz. After a long wait the manager informed me they gave it to someone else. I dont think ill ever go to this location again. Im not sure how you lose a meal.

JMC Naturals

Went here on my birthday 12/29. Sat upstairs with a male friend in only of the smaller booths and our waitress was a Hispanic woman (slightly overweight). She seemed friendly at first, but ended up ONLY addressing the guy that i was with the entire time. She barely even got my drink order with the way she was ignoring me. The guy ended up wanting separate checks. Which is what i knew would happen…as he has financial issues. I bet if SHE knew that, she would have probably acted a lot differently and showed me some respect. I asked her to put it all on my card, she snatched the check book away and said that she could not do that to accommodate HIS request no to join them. I know for a fact she received no tip from me, but she likely received no more than a $5 tip from him. I would NEVER eat here again. Especially not with the pick-me treatment that I encountered from the waitress. Value customers, not men. Even if you are attracted to a man that you are serving, try not to let it be so obvious if he is with a woman. Enjoy your $0-5 tip.

I would have loved to review this place for their food but I can't. I was there last Friday with a relative around lunchtime. I was quickly seated but once I was at the table I received no service. N…

I would have loved to review this place for their food but I can't. I was there last Friday with a relative around lunchtime. I was quickly seated but once I was at the table I received no service.…

I'm not one to write reviews but this was my first and probably only time ever going to cheesecake factory. \n\nI'd heard a lot of great things through the years but I'm now thoroughly convinced th…

I'm usually not one to write reviews, but removing the one edible dish from your menu deserves public outcry. The cashew chicken was the single reason to step foot in this establishment -- balanced…

the service was horrible!!!\nme and my husband came here for our two year anniversary and the hispanic lady who is serving us gets my drink wrong i ordered mango juice because she said they had i…

All of my orders have been through delivery, but nonetheless, I have had 2 experiences with salads that were not fulfilled properly. Yesterday, June 17, 2025, the chicken was left out of my Santa fe …

The food was horrible I ordered pasta came wity just 5 shrimps and it was not good , the waiter was not nice . I changed the plate for a salad and was worst no chicken just 2 pieces . I have…

The food was horrible I ordered pasta came wity just 5 shrimps and it was not good , the waiter was not nice . I changed the plate for a salad and was worst no chicken just 2 pieces . I have tried…

The food was horrible I ordered pasta came wity just 5 shrimps and it was not good , the waiter was not nice . I changed the plate for a salad and was worst no chicken just 2 pieces . I have tried…

Msg,why would you do that to me? What comes around goes around. Odiden voters? Joes myth seducers. chicken chili Rip off Lier's YouTube, I saw this famous prophet in hell.

Great interior, interesting decor. I read great reviews but must have visited on an off day -service and food didn’t meet expectations. Exception - The cheesecake was great! Overall Rating- Good, n…

Horrible service this past weekend with party of 8. drinks were brought 15 plus minutes after ordered. No refills at all- anyone! Some food didnt get brought when food came. It arrived after everyo…

I hadn’t been back to The Cheesecake Factory in 23 years. After this visit, I’m reminded exactly why. Service was actually attentive and polite, so credit where it’s due. That said, I never received the famous complimentary bread—not when seated, not during the meal, not ever. A small thing, but when it’s part of the brand’s reputation, it stands out. I ordered the Tex-Mex Eggrolls and Godiva Chocolate Cheesecake. The eggrolls were nothing special—fine, but forgettable—and the green dipping sauce didn’t taste fresh. The cheesecake, which should be the star, had a faint but noticeable flavor of egg and freezer burn. Not what you expect from a dessert that’s supposed to be iconic. The restaurant was also surprisingly empty, and after this experience, I get why. I won’t be coming back. Maybe I’ll check again in another 23 years—but I wouldn’t bet on it.

Edison Xu

Extremely disappointing experience. There was no bread served before the meal, and we waited over 10 minutes just to receive water. Every time we tried to get the staff’s attention, we were ignored, and the attitude felt clearly discriminatory and borderline racist. Even when we asked for the bill, we had to call them several times before anyone responded. On top of that, the plates and chairs were dirty, which made the whole dining environment feel unhygienic and unacceptable. This was a humiliating and deeply unpleasant experience, and I will never be returning to this restaurant.

Brad B

We had like three different servers nobody was dedicated to us nobody would stop by and fill up our drinks had to go out of our way to find someone to place an order. It was my birthday so they were supposed to give me a free slice of cheesecake which I got but they said I get to keep my reward and they still won't charge me for the cheesecake because of the bad service. I was already getting cheesecake for free so why do I need to keep my birthday reward. So they were doing anything they could to avoid discounting their horrible service. So I got a response from the owner of the cheesecake factory and they said they apologize for the service and it should be better. But in no way have they tried to compensate me in any way for what we received. We bought an entire cheesecake to bring back home plus paid $115 for a meal and it absolutely was the worst service I've ever had. So all they're doing is covering their butts and in no way do they care about the customer and will do anything to help you. Will not be back you will not get a second chance because that's just ridiculous!!! Do you want to make things right try to make them right Don't sit there and apologize because you absolutely do not care about the customer whatsoever.