Jack in the Box

Alexandra Arriaga

I’d like to express the gratitude I received from Xochitl. She was so nice and helpful. Had the best positive attitude I’ve ever experience from fast food. I thank her for giving my daughter stickers and asking about my night. 10 stars!

VioletsDaughter

No napkins in lobby. Nice cashier.

Valentino Jimenez

Staff is a little unprofessional But food is acceptable.

ziv segev

Sure! Here’s a cleaner, more professional yet firm version of your message: ⸻ I placed an order at 2 AM for a #5 with no dressing and curly fries. Unfortunately, both instructions were ignored—the food was covered in sauce and the fries were not curly. Very disappointing. Since the address you provided for feedback isn’t recognized, I’m sharing my suggestion here in hopes it helps improve your service: Whenever a customer drives up to the cashier, the cashier should repeat the order and even ask the customer to take a quick look to verify it was prepared correctly. This simple step could prevent a lot of mistakes and frustration

Luis Valdez

The food is very good but everytime i go here the employees miss something I could be a drink a burger etc and I would ask for a PLAIN burger but they gave me with ketchup and it's too late when i realize overall good service good food clean tables but they need to pay attention but overall the main detail is if you are fine with missing something or getting something wrong and still get charged with the missing item you could go here

Dj

So here's my experience, because I just started going to this Jack in the box, because it's quick to where I'm at. I'm kind of homeless and I'm using food stamps now, because of that, the last couple times I've been here, it's been okay. They've given me good service and help me out with the homeless. They've you know, told me, you know what's going on with it how long it's going to be they normally handle my food with very much grace and expertise but just recently I had a really bad experience, because I bought like a, you know, like a $25 order, churro's onion, rings, jalapeno paupers=, a large number 10 or whatever that is, a larger I don't, and I put on the kiosk that Hey, I want like 3 or 4 ranches and I thought that was specified in the location in the order when I used the kiosk now, when I got back to my car, I was across the street, essentially, and I was eating, and I was about to dig. Into the hall of pail paupers= and I was looking for the ranch and I was like, wait, you guys never gave me ranch, even though I paid for it. Well, I went back there and tried to get the ranch back. And they were like, oh, well, it says you didn't pay for 5 of them, whatever, you know, we can't really give it to you without the receipt. I was like, well, I just came. I came here like 20 minutes ago and got this giant order and figured, you know, since I put it on the kiosk, it would automatically be thrown in with the food and the guy basically told me, no, sorry, we can't help you or you're going to have to pay for Sauce, even though you already paid for it.But it's not showing up on our screen, so I don't know, it said you just fork some money.And we can get you that the ranch for you ... anyways needless to say I won't be comming back here !!!

Mr Lazy Sunday

I ordered a jumbo jack with cheese and four of their classic tacos! Man was I in for a treat! I wanted to call my mom. I was so excited it had been a long time since I got these iconic tacos, and one of their infamous, jumbo jacks with cheese, and nonetheless, I splurged! There was one person ahead of me in line at the drive-through and I waited for 30 minutes almost exactly 29 1/2 minutes. I don’t want to exaggerate. I’ll tell you exactly how it is. Everything was stone cold the tacos had hardened into a wad of Greece and limpy lettuce waterlogged by the taco sauce. The jumbo jack had turned into a space age, food item, dehydrated, cold, and smashed every bit of air that used to live inside the bun squeezed out like a grape in a winery. Just say that I was let down would be a slight understatement, I was devastated I was ruined I was destroyed. How can a business stay open under such circumstances I pray to the heavenly Lord that my intestines don’t also betray me after eating this the way that this fast food garbage heap has betrayed my very soul.

BlowinCaliKush

I do not recommend going to this location if you are in a hurry or on your way to work or even on a lunch break. Simply because they always make mistakes at this location, I've gone to this location several times on several occasions such as getting breakfast before work or on my lunch and almost every other time these people at this location always end up forgetting something for my order. It's very irritating to have to deal with that especially if you only have a 30 minute lunch or if you only have so much time to get breakfast before work. I do not recommend going to this place if you are in a hurry or want something given to you correctly the first time. The manager at this location really irritated me also because all she said was I'm sorry and that I can go pick up my food later instead of compensating or making up for it.

I'm sure you all noticed everyone complaining about how long it takes to get through the drive thru. CAUSE IT DOES. But anyway they rush you while you are trying to place your order and cut you off as you are trying to speak trying to basically guess what you want when it's like.. if you let me talk then maybe you would get me through the line faster and actually get the order right. Then to not only keep cutting me off but repeat the order back correctly then when I get to the front to pay say it wrong again? Jesus.. I get them wanting hire wages but you can't even do the dang job right. Hated this location for the passed 5 years but nothing else was open on my lunch at almost 2am in a close enough distance.

I went to this store at 12:20 am, I was waiting on the speaker and no body take my order, the person on the drive thru just said “give me a second”. I waited for almost 12 min at the speaker so I decided to leave.