NewJersey Reviews

Just wanted to leave a review, our second time eating at this location and, the worker Sharon really Goes out of her way to be of help, my kids spilled a whole cup of soda on the floor and she cleaned it with a smile, she really cares for her costumers and makes u feel welcome

landon bordeaux

TriedThe new deluxe chicken sandwich thing was delicious. And the staff was awesome. They held my food while I went to the bathroom and the bathroom was amazingly clean.

Michael Nishimura

Derek (the tall nice guy who kinda looks like Ian) made our overall dining experience delightful! We noticed that he was always looking for ways to help. He described the menu in detail when I had questions. He maintained a smile on his face which lifted our day!

Haris Khan

Very friendly staff, freshly prepared upon ordering. Quick service. My local chick fil a, open 6 am to 11 pm. Drive through goes super quick , tho I usually dine in

alexandra lazaro

I rarely feel the need/urge to post reviews but THIS Chick-fil-A has never disappointed me and if they ever make a slight mistake? They are suuuuuper sweet and quick to fix it! Today in specific I noticed a worker I hadn’t seen before and Sharon? If you’re seeing this? I LOVEEEEE your positive attitude! Very few people show excitement or care for their jobs nowadays. Such a sweetheart! Sooooooo helpful & super aware of when people need assistance, OR if tables need clearing/cleaning! This place is always so clean and the lighting is nice as well. Whenever I do dine-in or drive thru? The wait isn’t long, even when they are backed up on orders! Will cont. coming to THIS location for the foreseeable future!🤍❤️🤍❤️

Kristina B

Love the atmosphere here, all tables have flowers on them and staff greets u when u come in. They also adapted quickly when the line got too long by adding more cashier. Just a little note that out of all our takeout items, looks like the Spicy Chicken Deluxe is saltier. Not sure if just a one off.

The food was really good! I ordered the spicy chicken sandwich and it was fresh, flavorful, and perfectly seasoned. Definitely coming back again.

the food was amazing and fresh! service was awesome and the manager was magnificent, Sharon was soooo sweet and accommodating it was very nice meeting her. we need more managers like her

the food was amazing and fresh! service was awesome and the manager was magnificent, Sharon was soooo sweet and accommodating it was very nice meeting her. we need more managers like her

Highly impressed how good the service was. Shout out to the host (Asian lady). She helped out with everything from putting a place mat down on our table, clearing our table, to getting us sauce and…

I love the food BUT I'm writing today to RAVE about Sharon and employe who is kind, helpful, sweet, and hard-working! As I sat there she waited on me and my family as if this were her table and she…

Sharon is always going above and beyond in assisting and greeting customers, maintaining a clean eating environment, and providing a friendly, hospitable atmosphere. I really appreciate her every t…

Chick-fil-A is always the easiest option when deciding on Drive thru fast food, it's also the healthiest option in my opinion. Their chicken is always well cooked and seasoned. I recommend their Ma…

Sharon is always going above and beyond in assisting and greeting customers, maintaining a clean eating environment, and providing a friendly, hospitable atmosphere. I really appreciate her every…

Amazing service, staff is very nice, Sharron was the nicest manager!! Very clean chick fil a!

Yummy good. Easy parking. Great service. \nEasy to order on the app and scan in your table number and the food gets delivered to your table. \nLove the little play area. There's a little shoe cabin…

All the food was fresh no matter what amount of customers came in, the environment is soothing, and the worker Sharon is the absolute sweetest. I recommend to go to this location and say hi to Shar…

Food is excellent and fast. The updated drive thru has made the traffic and parking situation much better.

Elliot Lee

They forgot the drinks and fries. Also they didn't give me the roasted almonds for my salad. Drive through can be a bit slow. Indoor Play place is good for kids ages 3-7.

Frankie Nieto

If you like Chicken, you'll love what this place is about. Very helpful staff, clean dining room. Only complaint is the slight drop off in price/calorie ratio.

Cleaning staff needs to be better trained and more diligent. We waited for a while to get someone to clean the table. He did a very sloppy wipe down and the table and seats still have dirty stuff on …

Cleaning staff needs to be better trained and more diligent. We waited for a while to get someone to clean the table. He did a very sloppy wipe down and the table and seats still have dirty stuff o…

Cleaning staff needs to be better trained and more diligent. We waited for a while to get someone to clean the table. He did a very sloppy wipe down and the table and seats still have dirty stuff o…

Cleaning staff needs to be better trained and more diligent. We waited for a while to get someone to clean the table. He did a very sloppy wipe down and the table and seats still have dirty stuff o…

Service at the drive in was very slow. After waiting a long time at the window they asked me yo pull forward and wait even more. I ordered 2 southwest chicken salads and there appeared to be a lo…

The restaurant is dirty. The tables and floor were littered . We were a party of three. They gave us no sauce, no catsup and 2 napkins. The bathroom was clean. The employees were friendly however i…

Timur Bai

The place itself is great—very clean and cozy. It almost feels more like a nice restaurant than a fast food joint. However—and this is more about the food than the place—it seems like the portion sizes are shrinking. I ordered a grilled chicken wrap, which, according to the description, contains 43 grams of protein. I seriously doubt the wrap had even 50 grams of chicken in total, let alone 43 grams of protein.

Leif Satermo

The food was really good but they had out order as to go when we told them it was for here. There were kids screaming and running around the inside of the restaurant. There was a ton of ice in my drink. One of the TV monitors for food kept going out and it was distracting.

My girl placed an online pick up order from the Jamboree Irvine location. I went ahead to pick up, but it was after 10:30am which is their breakfast cut-off time. As i proceeded to their window, i am…

My girl placed an online pick up order from the Jamboree Irvine location. I went ahead to pick up, but it was after 10:30am which is their breakfast cut-off time. As i proceeded to their window, i …

The food is ok and as long as you have no special request, they get the order right. Today, I had a special request for two items and they got them both wrong. I went thru the drive thru. Should ha…

The chicken does not go in with this market salad it is a different type of shredded chicken

The last three times I've been here, the buns were dry and crumbly so I ordered the chicken strip combo and I paid $14 and change and the chicken strips were cold. I'm over it.

Placed mobile order, then went to the drive thru, the employee told us to park and they will bring the food to you. First, there was no parking in the front, they don't have a dedicated spot for cu…

My girl placed an online pick up order from the Jamboree Irvine location. I went ahead to pick up, but it was after 10:30am which is their breakfast cut-off time. As i proceeded to their window, i am faced with Stephany, manager, and I am told they will not provide with the order. As she starts getting irritated with me, lack of patience, lack of service, lack of kindness, I requested to speak to her supervisor. Now, keep in mind she is irritated, she looks at me and almost with an aggravated tone saying -I AM THE SUPERVISOR. Now, lets pause for a second. This fast food chain has Stephany as their sole supervisor? I do not think that is the case. Stephany not only unprofessionally handle the situation, but also lies to us as customers. After me getting frustrated, she hands me out a business card. I asked her to write her name on the back, and she tells me to calm down. If I went to any other restaurant or hotel or hospitality establishment, I would be asked to park on the side, and they would make my request. My order was some biscuits and little items. Nothing difficult. I had already paid, I am just picking it up and I am super patient. But when I am told stories which I know they are lying, that is when I really get annoyed. This Stephany gal not only has no couth, but lacks of professionalism. Whomever taught her manners, gets a zero from me. If I were her, I would find a way to attend some type of school so they can teach her better. In other countries women are taught many valuable skills aside manners. I am so embarrassed this gal provides customers with such a poor attitude at the beginning of her day, cant imagine how she behaves later when the shift is over and she may be tired. Buyer be ware of where you take your business to. All I know is having manners and telling the truth is the beginning of a any relationship 101. I refuse to be disrespected by a service provider and I will not ever return to Chick Fill-A. I instead went to California Pizza and got an incredible warm pizza. I was welcomed and served with respect and friendliness. Chick fill-A is no longer worthy of my business. Stephany from Chick Fill-A you get zero stars from me and my family.

Ryan M

I recently ordered and was cold sandwich from this location, and I was very disappointed with the quality. The food was not up to standard — the sandwich was served cold, and the potatoes were not as good as they usually are here. This is not acceptable, especially since I’ve had better experiences before. I hope the team pays more attention to quality and consistency moving forward.

D S

Update 5/28 Here’s my ice cream. Melting as I wait for my food after I’ve already wiped down the sides once. Yep, they prepped the ice cream first. I asked for a napkin so I could wipe down their counter. And then waited. And then asked for a bag because they were still melting minutes later when my food was finally ready. I was offered a paper bag?? I had to ask for plastic so it wouldn’t leak all over my car. Was offered an apology but really? Their timing is always off. Orders aren’t ready when promised. Ever. Corporate should pull some data points and help this operator out. Lots of staff, some with nothing to do. Seemed unorganized per the usual. This store operator must not be engaged - I can’t imagine any business owner letting performance like this slide. 2023: Let me start by saying we eat at CFA once a week. Crazy work and sports schedules, we are a fan of this chain. This location, however, is a poorly run franchise. So disappointed by my latest visit - the franchise operator was there by the way, and made no attempt to interact. Placed a mobile order at 11:37am on 5/30/23, arrived and then waited over 20 minutes inside the restaurant for it to be prepared. For some reason it didn't come through on their computer so they never started it even though I initiated pick up through the app. That must be why so many other people were served before I was. Take it home only to find that there were no sauces included for the nuggets or sandwiches. My salad was missing the dressing, toppings, and utensil. Because we like condiments, I called the restaurant back to let them know I was coming in to get a new salad as it had now been 25 minutes since I picked up my order. Nobody on the phone apologized to me, and when I arrived nobody apologized to for me having to come back due to their mistake. Only saying that it was my fault that I somehow did not ask for sauces. I then asked, well the salad comes with dressing, doesn't it? Was given a new salad and dressing as ordered, but no apology. Just very poor customer service, so many locations to choose from, I will not be coming back here. If you're out and about in Irvine, avoid this one.

Mike Peck

BUGS IN THE FOOD?!?! 🤮🤮🤮 first, I get the wrong order. Which is fine, mistakes happen. But HALFWAY into eating my grilled chicken sandwich, I tear off a piece of lettuce and notice a BUG on the leaf. Then, I open the sandwich and there’s ANOTHER ONE. THAT WAS CRAWLING INSIDE! I threw up and was so disgusted. I don’t even want to think about how many I ate before finding the two 😭 Do you guys not wash your lettuce??? In a FOOD establishment??! Or check the food EVEN ONCE for quality control before you serve it????????? I will never be going to this location and I advise everyone not to either. IF YOU DO at least check their meals here before eating them….. 🤢🤢🤢 absolutely disgusting…