mohammed elhadi

Can you believe ? They charge $1 for the tiny hot sauce case. Hhhhhhhh they made me laugh. Just wanna make money, no matter how. Did not taste their pizza yet.

NM Niraj Pandit

Today April 17 2025 I ordered chicken pizza 🍕with pineapple. After a wait of 20/25 min they gave me pizza but which was covered by pepperoni looks like a beef pizza. In my whole life I’ve never eaten a pepperoni items(beef) which shows they have a so horrible service. My boy is crying for food & I don’t know how long I have to wait to get my order.

C C

We usually Dominos over anywhere else but lately the quality has been very poor. We ordered a Medium - Hand Tossed Sauce: Bbq Toppings: Chicken, onions & pineapple. The breading was thinner than a thin crust pizza only very flimsy. The chicken was burnt on the edges and very dry. Please do better!

Denisse Dugarte

Terrible service. I ordered a pizza, which took over an hour. We called, but they only answered, "It's on its way." They never answered the phone again, and they told us to wait when I called. The pizza never arrived. Find another location for delivery.

Alisha Clark

If I could give 0 stars I would, this the 2nd time I’ve had an issue with this location, whether it’s how long the delivery takes or my order being messed up! Tonight, I had guest in town, I ordered 2 separate pizzas different crust different toppings.. it took 40+ mins to deliver my order and I literally stay down the street . Then I get the delivery it’s 2 of the same exact pizza same topping with different crust.. I immediately call the store to tell them about the mess up and I get some manager Camren on the phone telling me it’s an issue with the printer or whatever so they messed up my order even thought he was able to pull up my exact order on the computer .. he then says well I’ll remake your pizzas and have them delivered. I say okay cool no issues, remind you my original order was placed at 5:20pm August 16th, it’s 6:06 when where talking . I said okay so what do I do with these wrong pizzas, at first he says “keep them” then he turns around and says on 2nd thought we have to take them back so it can be accounted for at the end of the night and I have to take pictures of them so it won’t count out of my bonus ect.. which is weird I’ve never heard of that before when I know yall are just gonna throw them away . So then I wait 5 mins and call back and Sean answers and im asking for the manager, he puts me on hold for like 3 mins and comes back and takes my name and number down and says the manager will call me back , so I ask him could I ask a question real quick and he goes “Well you have to be really quick because we’re extremely busy” which I felt was rude as crap especially when I just spent almost $40 on a messed up order, so i reiterate what Camren told me and ask him he literally says he doesn’t know how things are ran up there so he’ll have the manager call me back . Then 5 mins later Camren calls back saying he’s the manager and I try to ask him about the pizzas bc at this point everybody’s starving .. he says “yes didn’t we just speak on the phone, I told you they are making a new order for you now and if you touch them you won’t get your credit but if you want your credit then I need the pizzas back” which is ridiculous! So now I have hungry company with 2 pizzas that can’t be eaten, but because I didn’t want to get Camren in trouble, I don’t touch the pizza I just leave them and wait for my new order. It’s 6:54 I call , someone answers and immediately puts me on hold for 4mins, I then ask one of my guest to drive me to the location so I can see what’s taking soo long, so I take the pizzas and go 5 mins down the road to the location. I go in put pizzas on counter and Camren helping someone else so when he finally gets to me . It’s 7:05, I’m frustrated and my voice is extremely hoarse from allergies and I’m telling him I’ve been waiting on my order and I’m trying to get an eta because no one is answering . He then tells ask them if the order for the delivery was taken out of the oven? He goes right back there to get them and brings them to me .. so literally I’ve been waiting on a delivery for an hour that was never gonna come ! I think that’s extremely unprofessional and bad customer service all around ! Camren said I could get a $20 credit but I honestly felt I should’ve got it free or something better than that I’m not satisfied and my pizza taste like it’s literally been sitting which it was before I got there! This locations definitely needs to get it together judging by the reviews because one again I place my original order at 5:20 for delivery why is it after 7pm and I had to go get my pizzas I specifically ordered for delivery ? I’m soo disappointed!! Update, gave them another chance even gave tip and I received my pizza looking like shit ! SMH I give up , added pic of pizza I just got at 11:37pm

+1

Que Que

If I could give 0 stars I would! I made a complaint about the wings not being cooked thoroughly and them not putting sauce on the wings and the manager called me and did not take responsibility at all for their operation. Very rude and I do not plan to order from there again

Amar Dotel

Today 03-28-2025 I order pizza @ 11:35 am took almost 1 hour its 12:05PM still not ready yet waiting for pizza 🍕 very horrible service its 2nd time here in this store dominos store so sad for late service my daughter is crying still how long we need to wait not sure 🤔😢😢😢😢😢

Esau Rodriguez

Pizza is jacked up and Saugy my wings where late and it said ready and had to wait 15 minutes more and for waiting my baby starving and never had this issue when order And I always spend over $50

Gopal Singh

This place is a horrible and gives you junk for your money. Do not buy here. Gave me poor quality stale pizza seems reheated. Horrible service. 🤮

LaFlèche

I have been ordering the Philly Cheesesteak pizza from the Walnut Hill Ln, Irving location for the past 5 years and never had an issue with my orders until recently. *Whoever has been making those pizzas lately is cheating customers. I’m guessing since mushrooms can be mistaken for beef when cooked, they decided to cheat customers by not putting steak on the pizza (or by putting only 2 tiny pieces). *Today, I had to literally dissect each slice of my 2 Philly cheesesteak pizzas to find 2 tiny pieces of steak. The rest of slices had ZERO steak!!! After being a loyal customer for the past 5 years, I will NEVER again order from this location!!!!

Danielle Lassiter

Called about burnt to crisp hot wings, was told the customer is not right by the manage, after being hung up in for asking for the manager and calling back to get him. Enrique said the wings can't be burnt and neither can the sauce. I will never order from here again. Beware, they don't know what customer service is, so much for will replace your order if something is wrong