Domino's Pizza

Chatty

I have not been to a domino's for years. I had heard the promotions for large pizza for about $10 but when I ordered a medium pizza with 2 toppings it was $17. I was confused by the cost. So I asked why and the employee said I needed to mention the deal to get the deal. I asked if we could cancel and start again and she said she couldn't do that once the order went through. I then said it would have been nice to know. She said she is not allowed to say anything about the deals to the customers. IDK but I left with my $17 medium pizza ...well I was sad and a bit mad. Pizza was good

Golf Swing

Absolutely the worst pizza place ever!!! Horrific customer service and horrific food. AVOID!!!

n e p h e l o m a n c e r

I order infrequently from here but I won't be doing so anymore. This is the second time the tracker shows the pizza as delivered, when it is not. As of writing this (over an hour after the order was placed) I still have no pizza. Save your time, money, (and hunger) and order from somewhere else!

Stephen F.

The drivers mark your delivery as delivered which might inconvenience you I called the store and he basically said idk and gave me lies so if they are willing to compromise basic stuff like this I couldn't imagine how the kitchen looks. I spoke with their manager Johnathan and he hung up on me after I'm trying to spend money at their business and he is inconveniencing by giving me an ETA but not being here at said time then marking my order as delivered then dismissing me. Terrible customer service and I'll be seeing who I can contact about this.

andres novoa

This place is terrible. The service is awful. I ordered a pizza, and they delivered the wrong one. When I called to complain, the person who answered was rude and dismissive. All they told me was that the pizza had already been made, so I had to eat it, and it wasn’t their problem. The way they spoke to me was completely disrespectful.

Glenn Robinett

Pizza was terrible, especially the ground beef and black olives, hardly even a teaspoon of meat on my pizza. If I hadn't opened the door the driver would have left my pizza on the porch with out even knocking, Done with Domino's !!!! PS don't leave a tip, I did and it didn't make a difference

mams7688

I'm a regular customer at Domino's, I always order pizza every week for my boy and this location is his favorite until today, I placed an order online for delivery and never received it. The app says delivered, i called the store and asked they say they handed it to me but I requested a contactless, you can tell they are lying. I'm so disappointed the service and cancelled it. Not even a single apology, very disappointed

ERey

If I could give this review 0 stars, I would. The absolute worst service I have ever experienced. It took 1.5 hours to receive our cold pizzas, after calling twice to get updates on the order. When speaking with the manager, not once did she apologize for the wait or have any idea when we could expect the delivery. And, at one point, saying that our order was for pickup and then saying that we could expect the delivery any minute. We will never order from this location again.

Kevin Neuer

I don’t review often but I don’t believe I have ever been serviced this poorly , I placed an order for delivery when I usually order carry out have been here about 100 times over the years since we have kids. I order at 225pm was quoted 30-40 minutes . I waited 50 minutes for not pizza no update so I called in o get a update . Was told by Teresa that my pizza was 5 minutes away . I proceeded to wait another 35 minutes and didn’t receive as much as a phone call let alone my pizza so I called in asked to speak with the Gm and was told by Teresa she is the gym which I know for a fact she is not since i frequent this location . I canceled my order and received no food for my hungry kids after over an hour and a half of waiting I got told that my pizza would arrive shortly . They are in desperate need of customer service training . You have lost a loyal customer with a family of 7 I’ll take my business to ballpark across the street much better quality .

Sarah Jannsch

If no stars or negative stars was an option that is what this store would be getting. My husband and I recently moved to the area and have been ordering from this location on average once a week. The first disappointment came when after earning our first free pizza reward we couldn't even use it to buy the gluten free pizza we needed and had been purchasing. The latest disappointment came last night. I had just had surgery in the morning and to make life easy we ordered pizza through the app and paid with our credit card. When the driver arrived with our pizza he asked for payment which confused us and after a few seconds he apologized and said the pizzas say paid but the receipt doesn't told us we were correct and handed us our pizza. We even told him a tip amount to add to our bill for him as we always tip. At 1am my phone rang it was the manager of dominoes it woke me up but as I said I was recovering from surgery that I had just had that morning so needless to say I was heavily medicated and didn't get to the phone in time. I was unable to fall back asleep for several hours. I called back today to pay as after checking my credit card I saw no pending transactions. I let him know the situation and told him that it was incredibly inconsiderate to call someone at 1am. The manager was incredibly rude and hung up on me before I had a chance to give him my credit card number which was in my hand. My husband drove me down to the location in person and as soon as the inconsiderate manager saw the obvious bandages from surgery he became less rude and actually apologized. We however ended up paying more than what we were supposed to as he said even though he sees the rewards on my account they didn't go through. I will never again be purchasing from dominoes in the future.