Chipotle

Surraiya

I don’t know her name but the blonde Asian girl was very rude, I was very sweet to her and she gave me practically no chicken and when I asked for a little more politely she scooped in about 2 more tiny pieces which felt very taunting. Never coming here again because of the staff

Khush Mehta

I’m very disappointed with my experience at this Chipotle. I am vegetarian, and when I went to order yesterday, I watched the employee use the same thermometer in the meat items and then immediately dip it into the vegetarian food without sanitizing it. They only wiped it with a napkin, which does nothing to prevent contamination. This is a serious food safety concern. Vegetarian customers should not have meat products introduced into their food due to improper procedures. I could not order anything because I did not feel safe eating food that had been cross-contaminated. I hope management takes this seriously and trains staff to properly clean tools between ingredients. Until this is corrected, I cannot return to this location.

Barış Çakıc

I always come here, but today I didn't leave happy at all because the brown rice was like a rock. I left unhappy from a place I always love. Also, I couldn't chew the rice because I have braces.

Someone

Worst location ive ever been to, line was long and they only had one person making the food while the rest of them sat around and talked, they’re also super stingy with the portion and ive never had a problem with that before, literally gave me 3 pieces of chicken, worse service there is. Also, they’re never restock the napkins and hot sauces, super lazy at this location, terrible experience never coming again

Bev Denis

Who's managing this place?? It was terrible! I haven't eaten at this location in a long time. I remember it being good several years ago. Not the case anymore. The girl making the rice bowls looked completely miserable. The food station was messy. There were 3 people hanging out by the register to do the job of one person. Somebody should have been cleaning because the place was filthy!. As I walked out I realized how dirty the floor was. When I got home ( a five minute drive) I realized the food wasn't even hot. I warmed it up took a few bites and threw the rest out. This place is awful! Do yourself a favor...go to Cabo Fresh down the road.

Vincent Morano

If i have the time i would drive all the way to the selden location which im comfortable at because this location is just a mess. I got there at 945 they close at 11 and i look in the window they are mopping while im trying to order. Then i’m sitting at the counter for 5 minutes waiting for someone to even acknowledge me and now there is 3 people behind me also and they just keep cleaning like I’m not there. They looked very rushed and aggravated i felt uncomfortable ordering but they still had another hour and 15 minutes open. The food itself is always mixed the sour cream will be in the cheese etc. It will be all over the place and just look very messy and not appetizing. I rate everything a 1 star, and i avoid this location at all costs. They also gave me no utensils which they normally do but all they are worried about is closing when there still open. I also had an experience where i got stale rice so i had to bring it back and just get a refund since it’s like 11 dollars a bowl.

John Marti

This place is a disaster. Went in on a Sunday at 8:00pm and they have one person working the line…. I waited to get served for 20 minutes with maybe only 4-5 customers in front of me. Every single table is filthy and the food station behind the counter clearly hadn’t been cleaned in hours. Meanwhile, there’s employees eating dinner and working the take-out counter. Absolute mess - avoid this location at all costs.

Claire

Diabolical portion sizes what the hell is this And then we went to ask the manager for more food ($13 for 2 shreds of barbacoa and 1/2 scoop of rice is crazy work) and they gave heavy attitude for no reason and stared us down For another bowl in our group we paid $16.20 for half steak half barbacoa but it should just be the highest priced meat so idk what’s going on here Do NAWT come here 🫩

Andrew Lakeram

Ok, let me preface this by saying I live here and this is my local chipotle. I have never had an issue with them for the last 3 years i've eaten from them....except for today. My order was white rice, black beans, honey chicken, tomatoes, sour scream, hot sauce, cheese guac, and lettuce. What I got was this monstrosity. What's even worse the server had a certified trainer badge on the hat he was wearing. If he's training folks there please stop having him train them. Sheesh. I came home, ate 3 bites, and decided that's enough Chipotle for a while. This service was so horrible I'll be taking a break until you get your act together.

Stephanie S

I never complain but I’m completely appalled and disgusted after picking up my order. I’ve never been to a restaurant that was so completely filthy. And I want to preface by saying that the woman working the to-go counter was working her butt off, and none of this complaint has anything to do with her. If anything, she deserves a raise and at the very minimum some help in her station. The level of filth was something I’ve never seen before. I literally got my food and threw it away because I couldn’t trust to eat anything that came out of there. The counters were covered in food, food was on the floor. Trash was everywhere. I blame whoever owns this place. I will never step foot in this place again. To be quite honest, this place is a total health hazard And shouldn’t be operating until they have the proper staff to make sure that things are up to standard. Shame.

Nicole Lobkowicz Wasserman

Dirty store. Trash in food. 0 stars. My child found a giant piece of melted Saran Wrap plastic in her burrito bowl. It was covered in cheese and sour cream so I’m so glad she saw it. Picture is the trash in my adult hand, for scale. I called for a refund and the manager was unable to help over the phone. I will be reporting the store to corporate and to Suffolk County Department of Health.

+1

Nick Ahn

Look at these well oxidized guacs. Need I say more? Looked and tasted like guac that's been sitting around for a good ten days. The online app was equally unhelpful. Basically said "thanks for your feedback. Goodbye!"