IHOP
Breakfast, pancake · Laredo
Sobre IHOP
En IHOP Laredo, te damos la bienvenida a un hogar lejos de casa, donde la tradición americana se sirve con una sonrisa. Desde nuestros famosos pancakes hasta una amplia variedad de platos reconfortantes, encontrarás algo para satisfacer cada antojo. Únete a nosotros para disfrutar de una experiencia...
En IHOP Laredo, te damos la bienvenida a un hogar lejos de casa, donde la tradición americana se sirve con una sonrisa. Desde nuestros famosos pancakes hasta una amplia variedad de platos reconfortantes, encontrarás algo para satisfacer cada antojo. Únete a nosotros para disfrutar de una experiencia culinaria deliciosa y un ambiente acogedor que te hará sentir como en familia.
Què diuen els clients de IHOP
IHOP in Laredo generally receives positive feedback for its service and friendly staff, especially Liz and Nancy M. However, customers frequently mention long wait times, particularly on weekends, and occasional inconsistencies in food quality. Some find it expensive.
Plats populars
Ideal per a
Tip: Be prepared for potential wait times, especially on weekends, and consider ordering online for faster service.
Services
Preguntes freqüents sobre IHOP
Opinions de IHOP Laredo
I went to IHOP in Laredo, Texas on Friday evening (9/8/23 @7pm). I CANNOT go without saying, the customer service was UNBELIEVABLY OUTSTANDING!!!!! I really think the company should use the server who served us for training! Kurt was our server, and I will continue to go to IHOP for his service alone! WOW!!!! Kurt was attentive, genuine, not pushy, professional, courteous... I mean WOW, what a gem they have with him! The experience was so warm and inviting. Kurt helped end my chaotic week on a wonderfully pleasant note! Thank you Kurt! I have been to several IHOPs throughout the state. Laredo's is not the nicest or cleanest. BUT, it was the BEST 👌🏼 customer service I have gotten at ANY IHOP restaurant I've ever been to! If you go by, ask for Kurt, and tip him well! Update - I went to IHOP again recently. This time it was packed!!! I had the same EXCELLENT customer service!!! More staff was there this time, and they were all extremely helpful and were hustling to give everyone attentive service! 👌🏼👍🏼😃 Food is good, but service is GREAT!
Server was very attentive and glad to help us out. Service was fast and friendly. Food was good and tasty! Place was peaceful, nice and quiet.
Took my son for the kids eat free after 4pm so we ordered the Grinch's pancake. Tasty and fun to eat. Highly recommend it. With The whipped cream cheese on top. Though they did forget to add the heart candies on top. .Love the atmosphere and service..
Im giving the whole 5 stars not to the restaurant but to our waitress herself. Everyone else seems to not care about their job or their customers. Rude all around! IHOP please give Lesley E. a raise/promotion or something, she seemed to be the only one holding everything down. Quick to do her job and everyone else’s. Thank you Lesley for your great service! :)
Great place, very clean and fast seating service... very friendly staff. They took a little bit of time to serve but it was understandable due to the amount of guests. Also food was great.
I only went to IHOP for a DoorDash order and this tall man with long hair attended me. He was so fast and attentive all the time I will come back here with my family.
Food was great, service was awesome, didn’t have to wait to be seated and very reasonable price.
The food was very good! The staff is very nice, and the place is very clean! :) I love the cinnamon pancakes!
Always enjoy breakfast menu at any time of the day. The only reason I don't rate service with 5 stars is because sometimes serving takes a bit long... although I realize the reason is that the place is packed.
I enjoyed my breakfast meal on my downtime here in Laredo Tx. The food was good, friendly customer service, especially Martha( very sweet and cordial), clean setting, and very peaceful environment. I'll definitely be returning when I'm in the area again.
My son very much enjoyed the seasonal pancakes and hot cocoa, they were delicious. I was able to enjoy a great burger. With hot coffee. But Kirk our server, was truly great. I saw as he not only tended to our needs but was on top of the needs of at least 3other tables. Great guy , thanks Kirk.
Great customer care. French toast & waffles a must try.
I had an amazing experience thanks to our waitress, Yohana (if not mistaken)! She provided exceptional customer service, always checking in at the right times. Her energy really added to the whole dining experience. Definitely made our meal memorable, and I’ll be asking for her the next time I come back!
Our waitress Ashley was the best!!! Super friendly, great attitude!! The food was amazing! Compliments to the chef, Pearl. It had been a while since we visited this location but today’s experience and food was absolutely phenomenal!!! It’s definitely time to become regulars again. We came at 4pm on a Saturday and it was perfect, not too many people.
Is pretty much like always. First time stop at Laredo. Service was great we had a new waitress but she was really into the service. She had a backup lady teaching her and we were very satisfied 👍👍
Nice place to eat. Just expect more time to be attended on Sundays mornings because is super full. The pancakes are delicious and the shakes are well made. Just pay attention on the cleaning of the bathroom. Sometimes is kind of messy.
Such a nice place, thank you Rossy for your service
Always plenty of open tables, not much waiting to do and the staff is great!
Great place Liz was my waitress super kind n knowledgeable of the menu
Excellent... Everything looks more calm..not like before a lot of lasking off not paying attention now they look more observeranve to the customers. Alwaysbusy but great
Great food, service was great but, it's always so full.
We had a basic breakfast. The food was good but when did a basic breakfast with coffee become $12 ?
Excellent service. The cooks shorted us a few items 4 straps of bacon etc. But our server fixed it quickly. There was no one to check out with so the lady answering the phone grabbed my server who once again gave Excellent service.
Every time we go here we get seated quickly, the food comes out in a reasonable amount of time, and the waitress we have is very friendly. It’s not exactly the cleanest but the service is good and the food is tasty.
The food is always great but some waitresses never come check on us. We usually have to call someone else to find out waitress to get refills and stuff.
Greeted promptly and cheerfully upon entering the restaurant. My waitress took a drink order right off of the bat. When she returned with my coffee and water I gave her my order. So far, very good! My over medium eggs were over easy with the yolk actually cool to the touch. I could deal with it and ate as is because I was very hungry. Halfway through I went for my pancakes and noticed the butter on top had not melted one bit. I spread it out on all three and it did not melt in any of them. Waitress just happened by and I told her about it. She took them back and returned with a fresh stack that I could see the steam rising off. I thanked her and spread the butter which had slid off the stack and realized there was only enough to grease the top cake. I used extra syrup to avoid the dryness of the pancake but it wasn't as good if I had had more butter. Waitress was friendly throughout but I noticed her staring at my uneaten pancakes yet didn't ask if there was a problem. Very clean restaurant and friendly staff. Finer points of cooking and meal presentation need work. I drive over the road for a living. Nearly every meal I eat is prepared in a restaurant. These types of occurrences happen on a near daily basis and are minor compared to some of the things I experience.
Good food and friendly staff. Only reason it's not 5 stars is because I went with my gf and her son, the waitress would speak Spanish to her and English to me, and have her the bill. . . Not me. . . The white guy. Not really offended but seemed a little inconsiderate, but still, she was friendly enough when she was talking to me
just another good ihop Is rare this time wasn’t full packed
Had to see others being served first before us and we were waiting quiete a bit. Pancakes aren't that fluffy like mentioned like if they were on the stove longer than usual.
Because of their short on staff, we didn't get the full service they're known for. Overall, good. One particular staff member, who was obviously not part of the wait staff, but did go out of her way to help and make up for the bad service I got, made several trips to the back to get us syrups, napkins, etc. For THAT, I give 4 stars and not 3 or less. Thank you, ma'am! I wish I had her name. She deserved to be recognized
I have to say there has definitely been improvement in the staff & management team. Our waitress was very friendly. the only downside was that my drink refill "coffee" took so long. I was eating pancakes and well I had to drown my pancakes in syrup because they were so dry and well didn't have anything to drink. Other than that, overall service wasn't as bad ...
The waiters are so attentive and amazing. In all honesty, I like going near midnight on a week day. Its a little busy but its a good mix between busy and chill where the food constantly has to be cooked. During the morning, its very busy and it takes a little longer to get your food. However, the food is still good. Pancakes are bomb.
Locally speaking, lots better than the local Denny's. Our server, Nancy M, was very attentive and had a VERY positive attitude that made you feel welcomed.
It was a pleasant time. I would do it again. I had not been to shop in a good while.
First time ordering online (website) and first time buying food from IHOP. Online ordering was fast and easy. The website was super easy to navigate. I asked for curbside pickup. They didn’t take long to bring out my order but they did forget the Oreo milkshake. The waiter was very friendly, apologized about the missing milkshake and quickly went back inside to make the milkshake. The food was pretty good and I was happy with my order. The outside of the resturant looks very clean and they have plenty of parking space.
The food was lame not as expected, the portions where not as some wouldve wanted and they didnt obey to as how i wanted my steak
The food was lame not as expected, the portions where not as some wouldve wanted and they didnt obey to as how i wanted my steak
The food was lame not as expected, the portions where not as some wouldve wanted and they didnt obey to as how i wanted my steak
Service is always awesome at this location the food did take a little longer to come out but they did bring it all out at the same time and the portion sizes are huge
service is always awesome at this location the food did take a little longer to come out but they did bring it all out at the same time and the portion sizes are huge
Service is always awesome at this location the food did take a little longer to come out but they did bring it all out at the same time and the portion sizes are huge
Food could be better but it is enough because my daughter really loves pancakes. The servive however is by far the slowest I've exprienced in any restaurant I've been in here in Laredo. It is, of course understandable, given that only one server was present, but it has been that way for the last year or so. I hope this changes. I am willing to edit my review once this changes, of course.
Maybe it's not so fair that I gave it 3 out of 5 but my experience was not great. I have eaten here before but this time it was just bad service and bad food. The server sat us down as a party but it was very rare she came back to check up on us. She sat at the computer a majority of the time. Coffee was only refilled once,the food took 30 minutes maybe more,the food was just barely warm,the bacon undercooked pale and greasy pancakes were served last for the 1/3 of our party even as attention was called to our waitress she did not try to improve service on her end just ignored us as this was the best she could do. As said before. This is not the first time here at this location,never complained about IHOP before but this is the first.
They are not open 24/7. At least one night a week they shut down for cleaning. ALSO, at night you will not get all your change back when paying your bill. They will keep all the coins and will not tell you in advance or explain this theft unless you demand an explanation. I have called corporate office numerous times but this still happens every time. Sorry, it may be less than a dollar, but it's still theft.
food was good, server barely showed up. there was a table of 4 next to us that had the same server. she came up to them and asked if they needed anything but left us alone for 30 minutes. had to get up and ask for refills.
In my experience, service is bad. The seating hosts always have bad attitude. Maybe there are too many tables to attend for one waiter. Manager(s) need to figure out how they can serve customers with a little more attention. If you are drinking coffee for sure you are gonna need a second cup. Well it takes forver to get a second serving. We got two sauce packets. I asked for more and only got one. 😂 We were a table of four. Very stingy with the sugars and sauce packets.
We were seated immediately, waiter was very polite but service was HORRIBLE... We waited 45 mins to have our order (4 guests) done. Finally they bring our order and it was incomplete waited not her 30 min for pancakes to be ready. Pancakes should be done and ready as soon as you get your order very disappointed. Waiter was very polite but inexperienced.
Pancakes are good but customer service is not. Limited seats available in the evenings, you have to sit just on one crowded side. They clean close to you while you're eating and throw everything around.
Dirt place, meal with too grease, Rocío excelent servicio
I love IHOP, but I think maybe I was too excited for what other items they can offer me. We went in at around 12 and the food took around 45 to an hour. Today was less packed then on days where there is more people and the time then was less than 20 minutes. The server was kind but the problem was her attentiveness to us, I took too long for a beverage refill. My family and friends food (being breakfast items) was looking as they usually do. But I had ordered a burger and I guess that's when IHOP stops being a quality restaurant. The meat was dry and crumbling on my plate, the tomatoes was the only and parts with parts of the stem still in place, worst about this was that I asked for no tomatoes, the tomatoes had been sitting there for a bit because when I did take them off they were mushy goo and was almost plastered to the meat. The lettuce was not crisp and in fact a soggy sad mess. I unfortunately would not recommend lunch and only would go for breakfast. I can only shudder in imagination what dinner concepts are like.
Never again. Took over an hour to get our food. Crepes were cold and soggy and flavorless. The steak looked grey, it was so overcooked. Bacon was burned and soggy at the same time. Didn't have any fountain drinks available. Floors were super sticky and bathrooms were filthy. Only good thing was our waitress who was nice. Regret going and spending $40 on horrible food.
Sorry for this, but this was not IHop service and definitely not a I Hop food. This Laredo, TX I Hop, did not have waffles in the menu, which is not acceptable. I'm a travel agent and use I Hop a lot in the United States. And they didn't even have several food me and my family asked for. The food received was not, definitely not for I Hop. Management team, please do something about it.
went late night due to som pancake cravings, got sat next to a family with unattended kids screaming and flinging their toy cars to our table. asked to move to another section and we were told it was closed, another server offered us a quieter section. took a while to bring the drinks and when we said we were ready to order server said she had to take another table beucase they were first. they hadnt even had their drinks yet and we were already ready. we asked for the tab and only asked to charge the 1 drink we drank but still charged the 2. its a shame becuase the food was good ihop was going pancakes right but we wont be going back after that experience.
Our experience today here was not good. We were seated right in front of the kitchen door where the as you can see the kitchen manager is painting the air vents right next to where the “clean” silverware is. We would get whiffs of paint every time an employee would go in and out. Didn’t even bother to stop even they saw we noticed.
Steak was cold and sweet, could hardly finish it; Did not remove the mushrooms like I asked. Did not make the substitution for the ham on our second dish. Waitress only came over twice after the food was delivered
Our server asked us one time if we're good or needed anything. The rest of the time we had to flag her down and ask for a refill, toast, more coffee, check. IHOPs are typically pretty decent food & friendly. The omelets were dry. I asked for extra fruit & whipped cream & she said it was inside the pancake. Utterly ridiculous. If I am ever back in the area, I will not be coming back here. Other IHOPs yes, this one, never.
I'm sorry, but I'll be speaking for some. This is not towards the servers,but the attentively to the customer from the time the order is placed to the time it's on the table. They're taking entirely way too long. We waited at least a good full hour from.sitting down, not waiting to be seated. That is unacceptable in a restaurant busniess. Either the cooks need to be re-trained or the managers need that! How it's a 4.3 rating right now is a surprised. Also, since when does a restaurant want to charge you for food you never received? That's their policy. "Once it's placed, you can't cancel it"
terrible waitress horrible exp waited over an hour for meal then meal was incorrect and waitress tried to argue that it was correct \nNot coming back again
terrible waitress horrible exp waited over an hour for meal then meal was incorrect and waitress tried to argue that it was correct \nNot coming back again
terrible waitress horrible exp waited over an hour for meal then meal was incorrect and waitress tried to argue that it was correct \nNot coming back again
Only one car in the parking lot and it belongs to the employee. She told me they were closed because the system was down but the real truth is because no cooks were there at 5:30am. this is a on go…
The service is good. The server we got was very good, but the food was awful and very expensive. We spend about 20.00 per person! Oh and the iced tea tasted disgusting! We had to change the drink…
The service is good. The server we got was very good, but the food was awful and very expensive. We spend about 20.00 per person! Oh and the iced tea tasted disgusting! We had to change the dri…
The service is good. The server we got was very good, but the food was awful and very expensive. We spend about 20.00 per person! Oh and the iced tea tasted disgusting! We had to change the drink t…
The service is good. The server we got was very good, but the food was awful and very expensive. We spend about 20.00 per person! Oh and the iced tea tasted disgusting! We had to change the drink…
Worst IHOP i have ever been too. Don't spend your money here. I waited for 1 hour and 30 minutes to receive my food. Upon getting my food there was hair on it, I asked for a new plate, and then the…
Worst IHOP i have ever been too. Don't spend your money here. I waited for 1 hour and 30 minutes to receive my food. Upon getting my food there was hair on it, I asked for a new plate, and then the…
Country bowl. \nI order this. waited for almost 1.5 hrs for the food to arrive Once the food was delivered. It had no country gravy. Server went back to ask about it. They had none. So why don't yo…
I would not even give this place 1 star, and I had to do a disgrace by doing so so I could write a review. This place has to be one of the worst experiences I have ever had. I left my daughter there …
Awful service! My boyfriend and I went to Ihop last night and it was really bad customer service, we waited to be seated for like 10 minutes and the waitress would just pass by us and not even tell us what was going on or anything. I finally asked about if there was a waiting list or something and she was extremely rude, we just left after that. Never going back again, don't waste your time in going, go to Denny's instead, better customer service there.
Very bad service. Food was cold, waitress brought our food without bringing utensils. Asked if we need anything else, we said utensils, salt, pepper and pancake syrup. She takes for ever, finally come with utensils then again asked anything else, we said salt, pepper syrup. Take her sweet time brings salt and pepper and leaves, we called her back and asked for syrup twice before she brought, by then pancakes cold. Had to go up to counter cause she never brought is our check. We completely understand that they are understaffed but it was 3pm very few customers. Very bad service. 😡
This ihop is so out of place.... I Placed an order online a day ahead, for 20 breakfast combos to get picked up at 5:20am and we stop by at 5:28am and still like that the food wasn't ready 6:08am and I'm still waiting on food never again
SUCKS! Very slow and bad service. Food was extremely cold. Me and my family ordered pancakes and they were not warm at all. Aside from that, the cherry on top was the fact that the mugs are toddler size. Completely downgraded. Never coming back.
Do not use this location for to go orders!!!! They failed to include silverware-syrup for the pancakes- the ketchup I called and requested. The driver should not be responsible for tampering with the food. All items should be located in the bag with the food!!!! I also got turkey bacon instead of regular bacon. It was not ordered that way. The eggs were a disgusting mess. Highly DISAPPOINTED!!!! Called the store and they blamed the driver smh!
We sat patiently for 35 mins . No Beverages, no service. We didnt get sevice because we did not speak in spanish. They avoided us entirely, sat us under a leaking ceiling fan and eventually we got up and walked away. Service lacked.
Not pleased at all!!! My son and I went for breakfast at 7:30am and no one attended us as we waited to be seated. A waitress saw us waiting and kept ignoring us. We saw her speak to the manager and then came to the front to let us know that they will not be sitting anyone since they’re to busy. At that time there was only 3 tables that had customers. Very disappointed! We will never eat there again!
The service was to slow and bad. Had to wait more than 8 min to flag down someone to refill my tea. Waitresses were chatting away in the kitchen. You need better management control. This particular place is known for bad service.
This establishment needs to hire qualified management. The current manager's managerial skills leave much to be desired!!! I placed an order online, and while I understand it's busy on Sunday, there is no way it should have taken almost 3 hours for food. I had to call the restaurant and spoke to the General manager Gabriel. I asked about my order and said it was done and getting bagged as we spoke. Fifteen minutes later, I call again to find out the status of my order. He tells me my order was finished over an hour ago(all this while the delivery guy is still there waiting at the restaurant). The manager just plain Lied. Then he starts telling me that it's really busy but come on 3 hrs!! As a Restaurant manager, it is your job to plan for busy.
We ordered curbside, took forever! Had to get down to get our order. It’s SO DISAPPOINTING to get home & your order is absolutely correct BUTT they didn’t put your gravy for your chicken fried steak and no syrup for pancakes!!! Way to start the week. 3/21/2021 #SundaySadness
Service is not very good. For a party of one it took for me to be seated 30 minutes when the hostess said 15. Then a waitress didn't take my order till another 12 minutes. The place is not crowded. There is enough staff. Waiting on my order. See how long that takes.
Very disappointed with this place. They wanted to seat us right next to the bathroom. I told them I didn't want near the rr. And the one in charge came with an attitude and said the back area wad close. I had to call general manager and gave them permission to seat us over the back area. And what do we see? Customers eating there already 🤦🏻♀️. Oh but it was close oh wow. And to top it off they took forever to give us our food! More than an hour when it wasn't that full..very disappointed 😔
Our waitress was incredibly kind and attentive.. However, myself and two of my children ended up with horrible food poisoning. This is the second time we have eaten at this IHOP and gotten sick. We will definitely not chance it again.
Like 99% of costumer service businesses in Laredo, they cater to visiting Mexican citizens. Overall lack of the English language, horrible service ( Waited 1 hour for 2 pancakes and then they managed to mess up the order). I had to get with the manager to fix this and waited another 30 minutes for the food, which arrived half cold. If you like lines for seating and are handicapped no one will assist you or move aside. Best thing is to order online to avoid all the people and stress. (Be prepared that your order will be messed up).
Worse service. Waiter brought some gravy to our table and half of his thumb was in it. He got upset after I called him out on it. Need to hire people with common sense. Never going there again.
Wait time for food was long, food was cold when brought out, place is way to hot inside feels like the humidity is inside pouring out. Service was mediocre. Didnt bring us utensils until after we had our meal so no spoon to mix our coffee with and was surprised when i asked for my gravy on my country fried steak when it came bald. Very much improvement needed and will not be coming back. Very disappointed.
They took 20 min to take out drinks. I ordered before drinks arrived so food could be ready faster. They were able to serve a large party that was after us and another table. And our food still hadn’t arrived. After complaint food magicly comes out. It had been sitting there. I refused to eat and I just had my children eat since I can’t make them understand. I know remember why I don’t come here. Won’t come again. Edit. Manager came out said we weren’t going to get charged. I said I would pay for what I consumed. My children’s food. The least she could have done was comp. she didn’t and didn’t even take away my drinks. Which i didn’t even drink as they were flat. Worst experience ever. I had similar before manager was apologetic and asked to remedy the situation. This manager could care less as we are stuck with this lousy service.
11/18/24 dined in earlier Tonight and was not satisfied! I was coming In with family expecting to get the Nashville chicken with waffles and turns out not only did they take that off the menu but many other things were discontinued! Server was very distracted gossiping and seemed to be bothered for even making a request. They literally had no buffalo sauce! They took Forget to take my order even when I was literally the only Table there! I’m spending my hard earned money somewhere else from now on.
First of all we ordered 2 biscuits, and when the order came out they gave us one English muffin and one biscuits, we asked the waiter why the “biscuits” looked different and she said they are both made as english muffins it was just that one was sitting out for longer… like what? 🤣also the managers looked mad the entire time, and kept getting after their employees. It was a busy Saturday afternoon, and these managers didn’t seem willing to help their employees out. They were so rude to them even with the way they talk to them…now I see why they’re under staffed!! Literally the only person that was making the experience better was the guy picking up the dishes, he was so sweet and wanted to make everyone feel welcomed.
I went with my family this last Saturday and it was the Worst experience with the food not even close to how they make them seem the pancakes are suppose to look I ordered the New York cheesecake pancakes and did not get anything close to it …the “cheesecake” part didn’t even taste like that it tasted burnt and it was suppose to have strawberries but they barely even wanted to put any there wasn’t even enough to eat for the other pancake so I had to eat them all dry and let me say it was not cheap
If I could give this 0 stars I would!!! The food was great, but the service was 0/100 Our server only approached us once, and the only other time she came was to give us our food. We tried getting her attention multiple times!!! She was walking back and forth when customers next to us were asking for her too ! We ended up having to call another server for the check and a box to go, just because she never bothered to come.
Our waiter Brandon was very rude to us. I told him I wanted two bisquets with egg for my order, and he came back with a loaf of bread instead. With a good tone of voice and respect I explained to him that my order was a bisquette with egg, but instead of fixing my order nicely, he spoke louder telling us it was our fault for not being specific when we actually said with egg from the beginning. He paid no attention to our order and blamed us for his mistake. The food is great, but with waiters like him it's awkward to go again with the family.
The hostess was the worst I've ever dealt with. She grabbed the menu and began walking without saying a word then drops it on the table and walks off without saying anything to me. The wait staff was standing around talking where they pick up food from the kitchen for several minutes while I and others were waiting for service. I ended up walking out. Yall seem to forget (or most likely don't care) that bad customer service hurts business which then costs jobs...yours. I went to another restaurant down the road and received excellent service.
The chicken was babe the pancakes of my kids were so bad what an disappoint food here orange juice taste bad everything was bad service never in my life coming back
Tremendously Dissatisfied!! My wife ordered a coffee and got expired creamers. They served her regular milk because they didn't have new creamers. Then, she asked for tabasco, cholula, or pico de gallo, but they gave her a salsa pace instead. Finally, as we were going out the restaurant, my kids pointed out a cockroach on the floor. Bad experience with the IHOP restaurants and on father's day! We only went because my dad asked for IHOP. Will NOT recommend IHOP at all!!
The worse service ever!! This was a to go order, they said it was going to be ready at certain hour, it wasn't, I waited 10 minutes for it and it was cold!!! And they gave me my coffee in a soft drink cup!! I couldn't drink my coffee because they didn't even get me a straw!! Horrible, horrible service!!
Tried to have dinner, but most of the items were not available. We ended up having a cup of cold coffee, asked for hot coffee but server insisted it was fresh. Ended up just leaving, sad cause I used to love eating at IHOP. I guess it's Denny's for night time pancakes from now on.
If you want to experience the best IHOP has to offer, don't come to the Laredo IHOP, go somewhere out of town. Trust me.
Bad Service. Waiting at door for 2to 3 minutes before someone came in behind me. Just pointed where they wanted me to sit but took family to there seats with menus and got drink orders before even attempting to look my way
One of the last good ihops in existence is no longer. Idk what changed, but this place has taken a complete nose dive. Going to have to change our meet up spot.
I’m a regular at ihop never had a bad experience w my server ROCIO unfortunately I went today Sunday and she’s off and the server that I got was so unprofessional rude in a bad mood when she repeated my order everything was correct but when I got my order it was just missing the cheese on the scramble eggs we told her polity that we asked for it w cheese her response was yes it’s there which clearly it wasn’t we asked to talk to the manager and as we told him the problem with the eggs she touched the eggs and tells me the cheese was on the egg like really dude how can u do that didn’t get her name because she had no name tag and apparently after that she didn’t want to be our server because they sent a new server all I know she was light skin and only speak Spanish w an accent ( colombina) if she don’t like her job a get a new job lady never again coming on the weekends w out my regular server Rocio
I tried using a discount card I purchased from Nixon High School from Powerhouse Fundraising that has a 20% discount for this location and was told by the manager that they no longer accept it. They should have honored the remainder of the contract (3 months) and not have gone into business with them if they didn't want to anymore. I only went to this restaurant because of the discount, but I won't be going back.
The food was not as good as it used to be. I ordered the chicken fried steak and eggs. Oh My God!, the eggs were over cooked from what I had ordered. In addition, I request the gravy on the side and not on top of the steak. Oh no, they put the gravy all over the chicken fried steak. Food had not taste at all. Was missing seasoning. What a disappointment!
Food for thought presentation smell and that it taste good is everything to me I used to love coming here especially for pancakes but lately I find myself paying for more and leaving food behind because food isn't cooked properly and this isn't first time. There is a lot of people working servers and cooks I think for them taking over 30 minutes to bring our food cause it was cold when it got to us except pancakes which was brought 10 mins later. They need to manage time better as soon as good comes out take it to table and make sure food is cooked properly.Might want to have some one check AC cause its really stuffy.And one more thing pancakes always taste good when they just come out.
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7503 San Dario Ave, Laredo, TX 78045
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7503 San Dario Ave, Laredo, TX 78045
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