Starbucks

My favorite spot to get my morning coffee. ☕️

Nice little addition to neighborhood ..Good service clean operation 👌

great location and lots of parking - pretty good coffee

Politics are hilariously demtarded but coffee's good.

All is good in here I love it I give a 1000000 of good 👍☺️

Please come visit the Lake Mead and Jones location! We work hard and do our best to make your drink for your enjoyment!!

First time visiting this new Establishment close to my House. All the Staff were very Professional and plenty of spots to sit and enjoy your food and Beverage also includes a outdoor Patio space

Staff is so friendly and the drinks are amazing! Very busy location but the staff tries to help the best they can. Will be back again!

I love their deals. I just wish their cups were bigger. The order ahead feature is THEEE BEST!

Great atmosphere and a nice greeting walking into store!! Refresher was Delicious!!

I forgot his name but I think it was Hunter he was so helpful and fixed my order when something was wrong with it. Excellent customer service he deserves a raise for all his hard work

Top tier employees and food/beverages is what you would expect, the service was great and the shop was clean and everyone was kind and answered all of my questions

My go to neighbor starbucks. Everyone knows me and is very nice and makes the drinks amazing

Awesome Place to come. And love their Medicine Balls OmG....!!!!

This Starbucks has such a nice set up and everyone is very friendly and fast. My new go to location!

They are very nice, sometimes it gets busy but we all have to understand its a prime location.

What's better than a Starbucks? A Starbucks with a Drive Thru! This location has put life back to the corner that no one wanted to go through. The reconstruction and modernized shopping mall really did wonders for the community.

A beautiful little store, the patio area outside is gorgeous. They made my drink perfect.

Really impressed with this new Starbucks. They have a lovely courtyard and the ambiance is so well done. I mean it's still Starbucks, but they took it to the next level at this location. Super quick, perfect ordering, and I was overall very pleased.

The team here has excellent customer service skills. I made an mistake in my order, they fixed it without even flinching or an eye twitch. The blend of the drink was on perfect.

Very convenient location with courteous staff. The drive-thru line took a little bit, but understandable with how busy it was and I still made it back to work on time during lunch break.

Love the customer service. Will be back

Came here earlier to try the new cake pop and summer skies refresher. The workers were very caring and welcoming. The food was good (highly recommend the orange cream cake pop btw), and the inside was spacious, clean, peaceful, and organized. Perfect spot to come when you need some caffeine or a snack and want to read a book or get some work done. There are plenty of seating spaces. Will be back for sure :D

Don't believe all these negative reviews!! It's probably the customer's that have a bad attitude!! This is one of the Best Starbucks locations! The Customer service is Amazing! The Baristas work hard and are so friendly. All the Baristas and manager know me and are Always super friendly and always greet me by my name and ask me how my day is going.. I'm a daily customer and I can assure you that you will get the best service here! The store manager Amy took the time to make me a drink that I really loved.. I don't want to mention everyone's name but they all give great customer service!!

The most amazing coffee place I've frequented in all of my 25 years of loving coffee. The Baristas there are absolutely wonderful. I love how they welcome you in the moment you arrive, they're great at remembering names and your favorite go to order. The manager Amy does a awesome job getting in there and helping her crew keep the well oiled machine going as it should. Susie is super friendly as well love her personality so much. Gabby is one of the best Baristas I've ever met her personality is very bright and welcoming, she remembers my order and gets it to me with friendly conversation and the best smile. I love love love it here.

Im so happy they built this one. Its so close to my house. Just double check ur food items when u recieve them. Sometimes i got someone else order, sometimes they may have newer people working. But all in all i love it there. Some of the employees know my name already so its really nice.

This location has a very large dining area with abundance of seating, clean bathrooms, and friendly staff. Was in-n-out win 5 minutes at 7:30 am during rush hour. Drive thru is a bit awkward so just look for the drive thru signs..

Did not have the best experience my first visit to this location however things got a lot better! I was so happy this location opened up as it is in such a convenient location for me. In my first visit, they only had the drive thru open at the time and I was in line for 40 minutes. When they finally opened the inside of the store things got better. When I went inside, employees told me their registers and software weren’t fully set up which is why wait times were so high when they first opened. However now, it is amazing! Short wait times and friendly staff!

This new starbucks nice and bright and welcoming. They even have a digital board where you can see if your drink is ready. Very welcoming and kind people actually work here. Thx for opening new location and offering relaxing time to decompress

Greeting in drive thru very friendly. Not a long waiting line Drink was done really fast when we got to the window drink was ready. The taste of the drink was delicious, good. Very sweet in point.

Rebekah Newte

This new starbucks nice and bright and welcoming. They even have a digital board where you can see if your drink is ready. Very welcoming and kind people actually work here. Thx for opening new location and offering relaxing time to decompress

Sindii Da Silva

Greeting in drive thru very friendly. Not a long waiting line Drink was done really fast when we got to the window drink was ready. The taste of the drink was delicious, good. Very sweet in point.

My 1st time ordering from this location, I'll be back! Thank you for getting my order CORRECT! The Potato Chive Bake... Oh My God! 🔥😋🔥😋🔥It's a lazy Sunday, so I'll crank up the jazz, kick up my feet and enjoy the rest of my day!

I’ve always had a great experience at Starbucks, and it’s especially noticeable how hard the employees work, even when under pressure. They consistently handle even the most difficult customers with patience and professionalism. I’ve witnessed how they manage to stay calm and polite while providing excellent service, no matter how challenging the situation may be. It's clear that the management cares deeply about their team, supporting them and fostering a positive work environment. The consistency and dedication of both the employees and employers make every visit a pleasant one. Truly a testament to their commitment and hard work

Starbucks can be expensive. I5s best to download the App and use Special Offers.

My number one spot to get coffee at. The staff knows me and my wife by name. The experience is always great.

I only come here during the holidays because they absolutely have the best holiday coffee

AGC31ZFG

My 1st time ordering from this location, I'll be back! Thank you for getting my order CORRECT! The Potato Chive Bake... Oh My God! 🔥😋🔥😋🔥It's a lazy Sunday, so I'll crank up the jazz, kick up my feet and enjoy the rest of my day!

Brandon Mulaney

I only come here during the holidays because they absolutely have the best holiday coffee

marvin aragon

My number one spot to get coffee at. The staff knows me and my wife by name. The experience is always great.

jewlezz K

I’ve always had a great experience at Starbucks, and it’s especially noticeable how hard the employees work, even when under pressure. They consistently handle even the most difficult customers with patience and professionalism. I’ve witnessed how they manage to stay calm and polite while providing excellent service, no matter how challenging the situation may be. It's clear that the management cares deeply about their team, supporting them and fostering a positive work environment. The consistency and dedication of both the employees and employers make every visit a pleasant one. Truly a testament to their commitment and hard work

Abilene Herrera

Came here earlier to try the new cake pop and summer skies refresher. The workers were very caring and welcoming. The food was good (highly recommend the orange cream cake pop btw), and the inside was spacious, clean, peaceful, and organized. Perfect spot to come when you need some caffeine or a snack and want to read a book or get some work done. There are plenty of seating spaces. Will be back for sure :D

Only thing I wish you guys would bring back is the regular lids instead of the ones with the big hole. I miss having the regular lids for the straws. I know it's not a store kind of thing it's a corporate thing. But I wish they wouldn't the lids with the big drink hole sucks

This area needed a Starbucks! The staff was nice, my drinks came quickly. Only complaint is that the music is way too loud, even with my airpods in I could hear the music, not a great place to study or work. The atmosphere is very cute though I love the little patio area outside

I've been to this Starbucks location a few times, and it's always a pleasant experience. The baristas are consistently friendly and welcoming, and the store is clean and well-kept. One of my favorite features is the outdoor courtyard — it's a great space to sit and relax, with plenty of tables available. The only downside is that drinks tend to take longer to make here, even when it's not particularly busy. So if you're in a hurry, you might want to consider another nearby location. That said, if you've got a little time to spare, this spot is definitely worth a visit. I ordered a cold brew with salted caramel cold foam and one pump of vanilla syrup - and honestly, every coffee l've had here has been exceptionally well made. Totally worth the wait! (:

Vee

I've been to this Starbucks location a few times, and it's always a pleasant experience. The baristas are consistently friendly and welcoming, and the store is clean and well-kept. One of my favorite features is the outdoor courtyard — it's a great space to sit and relax, with plenty of tables available. The only downside is that drinks tend to take longer to make here, even when it's not particularly busy. So if you're in a hurry, you might want to consider another nearby location. That said, if you've got a little time to spare, this spot is definitely worth a visit. I ordered a cold brew with salted caramel cold foam and one pump of vanilla syrup - and honestly, every coffee l've had here has been exceptionally well made. Totally worth the wait! (:

Order a drink with light ice because I know Starbucks is going to give me a cup full of ice. Guess now I have to start ordering ice on the side.

I just have a problem with poor planning. I have been a customer since the opening but on several occasions (5 or6 times) the product is not available or sold out. In particular iced green tea. It’s a common product that should always be in stock. One time is acceptable but 5 times? Management needs to have it available. I have to drive to the next closest location and it is always available. Very inconvenient. Starbucks needs to value a customers time and effort. Make a coupon. Do Something for the inconvenience.

It isn't their fault they are understaffed but it shouldn't take over 30 mins (my entire lunch break) for a grande drink and a food item. I often find myself asking if they queued up my food after having my drink in hand and no one was paying attention to warming. They are a new store so growing pains are going to ease soon I'm sure 😊

An older worn Starbucks, nice and big car park, average seating. Code to open bathrooms but ridiculously loud music. Couldn’t sit for long it was hard to have a conversation. But perhaps that’s their end goal 🙁

Usually I come to night time or mid shift and THEY ARE AMAZING, I decided to go morning and had the worst experience ever I place my order at 7:27 there was no one else in line or waiting beside one person and didn’t receive my order until 15 mins later cause employee decided to work on mobile order that won’t even there yet

Savannah Perez

Usually I come to night time or mid shift and THEY ARE AMAZING, I decided to go morning and had the worst experience ever I place my order at 7:27 there was no one else in line or waiting beside one person and didn’t receive my order until 15 mins later cause employee decided to work on mobile order that won’t even there yet

I have tried this Starbucks multiple times because it's close to home but sadly everytime I come I end up regretting it because the coffee is never ever consistent or they are always out of something!

It takes 30 minutes to get a drink whether it's thru the drive or inside the place .

Order took way to long for a lemonade. And they got the order wrong...

When I entered I was standing in the store for 10 minutes before I was even acknowledged.

Parking lot was dirty you walk inside the set up in cute, but it was dirty inside. They weren't or didn't seem to be that busy someone could have swept up . My drink was ok tho and didn't wait that long for it

I had an experience of bad customer service because I had ordered 3 drinks but after leaving the store and arriving to my house I tasted them and they didn’t taste good or have flavor at all. I called the store and told them about my drinks and they said to come back the next day. So I did and I spoke to Andrea and she said she couldn’t give me a refund because i ordered the day before and I can only get one drink made or refund. So I took the refund and it was only for $4 and not one of my drinks cost that, it was more, and I paid almost $20 for 3 drinks. So I considered that very unfair and disappointing because she tried fooling me and because as a manager they wouldn’t drink that drink for how bad it was for the price I paid. So please try your drinks before you leave and don’t go 15 mins before they close.

Bought a small Summer Skies juice ($6) tonight, and it was filled to the top with about 80% ice. Talk about screwing over the customers. Won’t be back here ever again.

20 minutes for 1 cappuccino. There were 2 other people in store. They only worked on drive thru drink until I asked them about my drink. Would not recommend ordering in store here.

Santiago Roles

Bought a small Summer Skies juice ($6) tonight, and it was filled to the top with about 80% ice. Talk about screwing over the customers. Won’t be back here ever again.

Carlos Salcedo

20 minutes for 1 cappuccino. There were 2 other people in store. They only worked on drive thru drink until I asked them about my drink. Would not recommend ordering in store here.

The worst experience, taking forever in the drive-through. I was here for 30 minutes just for one drink

Andrea in the drive thru has HORRIBLE customer service skills, and very rude facial expressions.

I just ordered a drink with 6 shots. I can tell it doesn't have 6 shots in it.

I can name the employee Andrea Worst customer service, bad attitude she not should be there working for the public

Their chocolate cream cold brew was really bad and watery

Longest wait for drive thru I’ve experienced in a Starbucks.

They gave me half of my order and never gave me the rest until an hour later

Worst service ever, waited for over 20 minutes for 1 drink. The coffe short is dirty. Bad service.

I really wanted to like this Starbucks. All the tables are always disgustingly filthy. They have some chairs by the front doors that are stained and they’re just disgusting.

20 minute drive thru wait!

They took 30 mins for 3 cars and our drinks were left out, also they forgot something that I ordered

This Starbucks staff is rude. Apparently their lobby is closed today in before I even got a chance to walk up to the door. Staff member open the door, blocked me, and told me that it’s not open; only the drive-through. How would I ever know that unless I actually even got to the door and saw whatever no they left?

Closest Starbucks to my house but for the past 3 days in a row they have gotten all my drinks wrong and it’s a hassle having to go back every time for them to fix it… and still have it wrong. And they don’t remake it they just put whatever they forgot on top

They always close because of short of staff or run out of water if you rushing to get you coffee don’t come here they always close

The drinks are too expensive for yall to be messing them up and rushing . I received the wrong drink.👎🏻 also my sandwich was cold.

Do yourself a favor and make the drive to another location, by far the worst customer service, not the ideal tone to start your day dealing with rude unapologetic employees.

The worst Service do they always have to have such a bad attitude. Black man can't just have his coffee without judgment💯

This store is horrible, wait times excessive. Order the same thing several times and they never can make it right. Train your employees!

Wouldn't let a bus driver use the restroom.

I decided to give this particular starbucks a second try after having a less than great experience. Unfortunately, I had another unpleasant experience with this same starbucks. Needless to say I will not be returning. If I encounter a bad experience at another location I will be finding another business to get my coffee from. 😔

The most horrible customer service I've experienced. I had bad experiences here before but didn't really want to write reviews, but last night was the last straw. I went in for the free coffee and the girl on the drive through was very condescending in her voice and also, she told me I had to pay extra for the flavor and the creamer when I had five family members that went to get their coffee at other locations and sent me their orders and they did not get charge for the basic flavor and creamer. It was ridiculous because why in the world would I want a BLACK COFFEE WITH NO FLAVOR OR CREAMER???? it was ridiculous. It definitely turned me off to return to this location and to starbucks in general, I have cut starbucks out of my routine and decided to go to Dutch brose instead. I obviously left because what the heck!! You want to give me a black iced coffee plain, I understand you have to pay for the other expresso beverages and other fancy flavors but I know MANY MANY people that got their 3 pumps of flavor and creamer at no extra charge. Why do we know this information because many people made sure to post it on their social media to let others know.

I go to this one quite regularly but should probably start finding another location to go to. EVERYTIME I go and spend $7 for a white choc mocha and another $1 for a tip and always get a cup that isn’t full. When I spend $8 for a drink I expect to get a full cup not an inch or more missing from the top. Do yourselves a favor and go somewhere else or don’t tip so u can save something from what they’re not giving you.

Place was completely empty yet they refused to let my 11 yr old daughters use the restroom due to "new policy" even though I had just bought some coffee earlier. Horrible service. Will not come back. This happened 2/13 6:00pm Will not come back to this location

This was my local Starbucks for a period of time until I moved from the area in February of this year. I came in almost every day before or after work to have my morning cappuccino or work on my school projects. The Starbucks is located in a less affluent part of town, so unfortunately it attracts many patrons who are vagrant, mentally ill, and or people with diminished mental capacity. I've never experienced an issue with another patron in a Starbucks store until Tuesday, 06/25/24. I interact with the brand, purchase and tip almost every day. I wanted to handle this privately, but unfortunately I did not get the promised call back from the district manager, Stephanie. I received my order, tipped, and sat down. I had been in the store for approximately 15 minutes when a man approached and stat right next to me despite all the other chairs/tables being open on the sofa that sits in the middle of the store. The tables were all too close in general, and although I thought it was odd that he chose to sit right next to me despite the vacant seats, I did not make a big deal of it. I realize that not everyone comes from the same cultural background and people deal with issues that make social norms and cues difficult for them to understand. I slid down to another table to create more space between myself and the man, except when I slid over, he attempted to take over the table that I had just slid away from to sit closer. At this point, the man had taken over one large table, the table he was sitting at, and the table I had just moved from. Clearly, it wasn't registering with him, that I did not want him encroaching on my personal space. I placed his drink back on his table and slid the table I had left over to the other side of me leaving a gap between us. He began cussing and became verbally aggressive, but I continued to drink my drink and mind my own business. At this point, he attempted to slide the table he was sitting at into the empty space I created by moving a table. I realized that this man was either, not walking in the fullness of his mental health, mental capacity, or being a creep. He had not picked up on any of the non verbal cues I'd given, so I verbally stood my ground and told him that I did not want him sitting directly next to me. He immediately began to yell demanding I leave the store. I repeatedly pointed out the fact that he was behaving like a weirdo and had slid next to me three times, despite my moving away. As a woman, dealing with men who have no or low social skills/emotional intelligence can be incredibly scary and frustrating, but I did not back down. If he wanted to be a creep, the store would know about it. An employee named Amy came out from the back. Initially, Amy addressed the man. She was able to deescalate him, but she did so by pandering to him, telling him that she realized that he is a regular and that he needed to pick one spot and telling him to be kind to which the man responded by continuing to antagonize me, telling Amy that she needed to tell me to be kind. What?! I responded that I do not have to be kind to a man that is being a weirdo toward me in public. Amy then ran over with a mocking smile on her face and sat down next to me. I told her that I didn't need a talk about kindness and that I was literally minding my business before the man began to harass me. Rather than ask any questions about what happened, Amy attempted to get my name. When I wouldn't give it to her, instead of respecting that she craned her head around my table to look at my cup. When I moved the cup, she made a dirty facial expression and shook her head. She then repeatedly tried to advise me to "be kind" in a condescending way as if I'm a kindergartener. I repeatedly told Amy "No thank you" until she disengaged from her power struggle with me and walked to the back. The man continued to yell at me when I left the store 10 minutes later. No one intervened. Amy's approach was ignorant. She showed bias and encouraged me to "be kind" to a man who had been inappropriately toward me. Yikes!

I used to like it here but yesterday I ordered and the crew member there was so rude and disrespectful. I don't know if she's racist. Coz she only do that to me being rude. Also, on top of that my order taste like water, No flavor at all and she didn't even called my name for my order and waited for 30mins. And they were just like talking there.

Won’t let you use restroom for emergency had to drive to somewhere that was open.

Wow .. they should just close this store. They have been closed twice in the last 2 weeks due to staffing. Today was the final straw.. I ordered mobile ahead and still had to wait 10+ minutes inside because they only had 2 people working and 8 people in line waiting . Why would you move all the employees to the new store and not staff this location. What a poor management decision!

Worse Starbucks I have ever visited. I normally go to the Starbucks at rainbow and 95 they are amazing there. Friendly and fast. But they were remodeling. So I went to this on in the meantime. The wait time at the drive thru was insane. Took forever. Then another time I got the wrong drink, had to park and go inside, and they were beyond rude the guy making the drinks Hunter was throwing the shakers and then instead of handing me the drink knowing I was behind him waiting took the drink and placed it on the counter by the drive thru. I said to him I'm right here that's my drink and he totally ignored me. Thank God my Starbucks at Rainbow and 95 opened back up.. so I never need to go to this place again. Super unprofessional, slow, and rude.

I place my order @ 2:47pm When I went to pick it up I wasn't ready so I wanted no one acknowledged me there. My husband came in finally got someone to acknowledged him. People came in after me placed a order got there before I got mine. The store was dirty too. I didn't get my 2 drink order till 3:20pm. I will never go to this location 😤 😡🤬😤

The first day that I went to get a drink over here it took me like 30 minutes to get it. After being giving them another try, and then another try because is really close to my house and their flavors are really good, TODAY I am so DONE! I tried to place an order through the app 15 min before their closing time and they were not receiving any orders in advance but said they can do it in store. I rushed there and were not able to order in store because it was close I did not have the time to get down because a customer tried to get in and the door was locked) so I went to the drive thru 9 min before the closing time and I was told that I can not place my order because it was closed. Listen to me, “THEY CLOSED 10 MIN BEFORE BECAUSE IT WAS A BUSY DAY”. Please, actualize your hours and don’t make people to waste their time.

Completely disappointed! Came to the drive thru at 730pm right before having to go to my graveyard shift and was told "they've taken their last car for the night" absolutely unreal! No empathy, they even smirked as I drove by. Last time I go to Starbucks, thank goodness Dutch Bros was open!

Horribly made drink. I ordered on the app a double berry matcha an it has no berry cold foam on it. Very disappointing. Will never be coming back to this location. And there wasn’t even that many customers I don’t see why it was hard to take your time on a drink and make it to the standard it’s supposed to be .

I ordered 3 Caramel Frappuccinos + 1 medicine ball and asked for extra caramel and they barely added any caramel. I was in the line for 30 minutes and when I got my drinks the bottom was already melted. They didn’t have cup warmers and only put my medicine ball in one cup Don’t waste your money here.

I ordered 1 tall Mocha Frappe, Cinnamon Coffee Cake, grande Caramel Ribbon Crunch Frappe. I ordered online to avoid the wait as I just came back from picking my mom from work and wanted to take care of my mom and sister with this treat. My sister drinks into her Caramel Frappe, as we head into the grocery store and my sister is sipping her coffee she feels something hard to bite. My daughter 2 year old wanted some and my sister tried to drink it more to see if it was just one but several black pieces came as she sipped away. I told her to stop drinking it and to not give it to my toddler. I called the store. They said yeah bring it in okay fine. As I pull up to the DT, they said oh no its mocha chips or whatever they tried to play it off and the DT lady had attitude saying that. While we waited at the DT window why they inspected the drink they made an assumption of how it was drank half way and that it wasn’t there fault, driving back , waiting for them to physically inspect the cup etc for them to say that and give me my my refund terrible customer service. Don’t buy here and waste all this unnecessary time and for them to insinuate things. When all you are trying to do is treat your self or someone and go home. You will regret it. (:

Hailey Miller

I ordered 3 Caramel Frappuccinos + 1 medicine ball and asked for extra caramel and they barely added any caramel. I was in the line for 30 minutes and when I got my drinks the bottom was already melted. They didn’t have cup warmers and only put my medicine ball in one cup Don’t waste your money here.

Daniela Flores Gonzalez

I ordered 1 tall Mocha Frappe, Cinnamon Coffee Cake, grande Caramel Ribbon Crunch Frappe. I ordered online to avoid the wait as I just came back from picking my mom from work and wanted to take care of my mom and sister with this treat. My sister drinks into her Caramel Frappe, as we head into the grocery store and my sister is sipping her coffee she feels something hard to bite. My daughter 2 year old wanted some and my sister tried to drink it more to see if it was just one but several black pieces came as she sipped away. I told her to stop drinking it and to not give it to my toddler. I called the store. They said yeah bring it in okay fine. As I pull up to the DT, they said oh no its mocha chips or whatever they tried to play it off and the DT lady had attitude saying that. While we waited at the DT window why they inspected the drink they made an assumption of how it was drank half way and that it wasn’t there fault, driving back , waiting for them to physically inspect the cup etc for them to say that and give me my my refund terrible customer service. Don’t buy here and waste all this unnecessary time and for them to insinuate things. When all you are trying to do is treat your self or someone and go home. You will regret it. (:

Find another one.....I am a long time Starbucks purchaser and this has got to be one of the worst in town. 9 out of 10 drinks are wrong or gross and it takes 10-20 minutes to get my order.

You pay for 16 oz but get 12 oz. I want to upload a picture for proof. I go to the same location every morning. I always take my lid off to check the contents and yes my cups have run short a few times but never this short. I won’t be returning.

At the drive-thru, every time I go, it takes me more than 20 minutes. It's unacceptable. I don't know if it's because of the time, but I always go at 7:30.Pm

If I could I would give this place negative zero! The young lady doing inventory with glasses was soooooo rude today after they messed up my order! She asked if I paid for the correct drink! Like excuse me!?? It was so bad I literally had to take time out of my busy day to write this review and call corporate! Disgusting behavior! She needs to find a new job or better CS training.

This location is clearly understaffed! Incredibly long lines and wait times even when you order ahead. The drink quality is hit and miss if the order is prepared correctly. Not sure why they opened this location to not staff it smh

Rubendys Ramos

At the drive-thru, every time I go, it takes me more than 20 minutes. It's unacceptable. I don't know if it's because of the time, but I always go at 7:30.Pm

Sho Williamson

You pay for 16 oz but get 12 oz. I want to upload a picture for proof. I go to the same location every morning. I always take my lid off to check the contents and yes my cups have run short a few times but never this short. I won’t be returning.

Shalita Thompson

This location is clearly understaffed! Incredibly long lines and wait times even when you order ahead. The drink quality is hit and miss if the order is prepared correctly. Not sure why they opened this location to not staff it smh

edwardortega28

Place was completely empty yet they refused to let my 11 yr old daughters use the restroom due to "new policy" even though I had just bought some coffee earlier. Horrible service. Will not come back. This happened 2/13 6:00pm Will not come back to this location

Ana Portillo

The most horrible customer service I've experienced. I had bad experiences here before but didn't really want to write reviews, but last night was the last straw. I went in for the free coffee and the girl on the drive through was very condescending in her voice and also, she told me I had to pay extra for the flavor and the creamer when I had five family members that went to get their coffee at other locations and sent me their orders and they did not get charge for the basic flavor and creamer. It was ridiculous because why in the world would I want a BLACK COFFEE WITH NO FLAVOR OR CREAMER???? it was ridiculous. It definitely turned me off to return to this location and to starbucks in general, I have cut starbucks out of my routine and decided to go to Dutch brose instead. I obviously left because what the heck!! You want to give me a black iced coffee plain, I understand you have to pay for the other expresso beverages and other fancy flavors but I know MANY MANY people that got their 3 pumps of flavor and creamer at no extra charge. Why do we know this information because many people made sure to post it on their social media to let others know.

J B

If I could I would give this place negative zero! The young lady doing inventory with glasses was soooooo rude today after they messed up my order! She asked if I paid for the correct drink! Like excuse me!?? It was so bad I literally had to take time out of my busy day to write this review and call corporate! Disgusting behavior! She needs to find a new job or better CS training.

Dominique Thames

This was my local Starbucks for a period of time until I moved from the area in February of this year. I came in almost every day before or after work to have my morning cappuccino or work on my school projects. The Starbucks is located in a less affluent part of town, so unfortunately it attracts many patrons who are vagrant, mentally ill, and or people with diminished mental capacity. I've never experienced an issue with another patron in a Starbucks store until Tuesday, 06/25/24. I interact with the brand, purchase and tip almost every day. I wanted to handle this privately, but unfortunately I did not get the promised call back from the district manager, Stephanie. I received my order, tipped, and sat down. I had been in the store for approximately 15 minutes when a man approached and stat right next to me despite all the other chairs/tables being open on the sofa that sits in the middle of the store. The tables were all too close in general, and although I thought it was odd that he chose to sit right next to me despite the vacant seats, I did not make a big deal of it. I realize that not everyone comes from the same cultural background and people deal with issues that make social norms and cues difficult for them to understand. I slid down to another table to create more space between myself and the man, except when I slid over, he attempted to take over the table that I had just slid away from to sit closer. At this point, the man had taken over one large table, the table he was sitting at, and the table I had just moved from. Clearly, it wasn't registering with him, that I did not want him encroaching on my personal space. I placed his drink back on his table and slid the table I had left over to the other side of me leaving a gap between us. He began cussing and became verbally aggressive, but I continued to drink my drink and mind my own business. At this point, he attempted to slide the table he was sitting at into the empty space I created by moving a table. I realized that this man was either, not walking in the fullness of his mental health, mental capacity, or being a creep. He had not picked up on any of the non verbal cues I'd given, so I verbally stood my ground and told him that I did not want him sitting directly next to me. He immediately began to yell demanding I leave the store. I repeatedly pointed out the fact that he was behaving like a weirdo and had slid next to me three times, despite my moving away. As a woman, dealing with men who have no or low social skills/emotional intelligence can be incredibly scary and frustrating, but I did not back down. If he wanted to be a creep, the store would know about it. An employee named Amy came out from the back. Initially, Amy addressed the man. She was able to deescalate him, but she did so by pandering to him, telling him that she realized that he is a regular and that he needed to pick one spot and telling him to be kind to which the man responded by continuing to antagonize me, telling Amy that she needed to tell me to be kind. What?! I responded that I do not have to be kind to a man that is being a weirdo toward me in public. Amy then ran over with a mocking smile on her face and sat down next to me. I told her that I didn't need a talk about kindness and that I was literally minding my business before the man began to harass me. Rather than ask any questions about what happened, Amy attempted to get my name. When I wouldn't give it to her, instead of respecting that she craned her head around my table to look at my cup. When I moved the cup, she made a dirty facial expression and shook her head. She then repeatedly tried to advise me to "be kind" in a condescending way as if I'm a kindergartener. I repeatedly told Amy "No thank you" until she disengaged from her power struggle with me and walked to the back. The man continued to yell at me when I left the store 10 minutes later. No one intervened. Amy's approach was ignorant. She showed bias and encouraged me to "be kind" to a man who had been inappropriately toward me. Yikes!