KieAnna Reneau

Ordered through DoorDash because we were stuck in the hospital for the night. The order was wrong, and there was no Arby’s sauce included when it was specifically asked for. Called and spoke with the restaurant and they said ‘there is nothing we can do, go through DoorDash for a refund’ ….not impressed at all…and I love Arby’s so was very disappointed.

Sitting in the driver through now. No cars in the line or the parking lot… speaker said they’d be right with me going on 5 mins ago now.. guess I’ll get food elsewhere today! :(

First off I couldn't get food because the person working the drive thru was outside the restaurant on the phone arguing with someone. I waited 12 minutes at the drive thru menu before I finally left. You would think there was more people working but I guess not. The girl had the headset in her hand while yelling on her phone. I will never return to this location. I missed most of my lunch break because I had to go somewhere else to get food.

Kelly Hart

Showed up at 8:40pm, 39 degrees outside. (No ice or snow in sight by the way?. Sat at the order screen for 5 minutes no answer. Pulled forward & found a lady who seemed to be on drugs, working inside. She was playing with her phone, putting chapstick on, moving her head & lips nonstop. Confronts me at the window & stated the drive thru was closed because the temperature was going to be below freezing but we could come & dine in. "We have the right to close the drive-thru if we want". Very rude & unhappy to see customers. Makes me not ever want to go back!!!

Daniel Murphy

Completely got my order wrong and I was the only person in the drive thru. Would not recommend eating here.

Jason Roberts

Terrible service, drive through never acknowledges that you are there. My dumbass keeps trying it at least twice a week and nobody answers drive threw . There will be only 3 cars in parking lot , so can’t be that busy . This is why places shut down , people show up just for a check .

Pamela Henson

2nd time in a week no one answered drive threw , over 10 min I called no answer kept hanging up on me no answering. Went to Burger King. Bad workers.

Brian Armstrong

I pulled up to the drive through and was immediately told someone would be right with me. After that dead silence for twenty (20) solid minutes; I timed it on my dashboard clock. The person who pulled up behind me bailed before I did! Never again. I called in my order at Jason's Deli, drove all the way there, picked it up, and was headed home--all in less time than I had waited at Arby's. This restaurant obviously does not need my money.

Eladio Cintron

We ordered 4 roast beef sandwiches they were out of roast beef so they couldn't make the fourth one the other ones didn't have hardly any meat on them I ordered two burgers and no cheese. That was the worst service I've ever had at Arby's.

Aleisha Defoe

I ordered this Classic Beef and Cheddar last night . When I went to eat it it smelled so bad , thankfully I had cut it in half only prepared to eat half before I noticed the smell, I opened it up and the meat is bad. It looks like 2 day old turkey it nit link at all accept in the really hard spots . You can look at it and see it’s bad. Tastes disgusting thank goodness I only took one bite as I noticed the smell and looked inside of it. I would’ve ended up w food poisoning. If you could only smell how bad this is through the picture.

Michael Brutting

Without a doubt this is the absolute wort fast food restaurant in the entire nation. Arby's is a favorite of ours, so we've given them more than ample opportunities to do better, to zero avail. It's as if they don't at all listen to your order, ring up whatever their fingers randomly land on, and then throw whatever they have laying around in the bag. Go ahead and close the doors, you're done.

Sarah Anderson

I am pretty disappointed in my meal I received this evening. The sandwich was inedible. I ordered the classic double. The meat was cut thinker than normal and had a very funny taste, texture, and color to it. I took one bite and threw it away. The fries were good as always. I tried to call after I got home and opened my sandwich but the phone would never ring. Also, when you roll down your window at the drive through to order, you are immediately filled with the smell of dumpster. I should have driven away after that but I was hungry… Edit to add (a couple of weeks later): -no one has reached out. I’ve called the store several times and completed the “survey” from the link posted by the owner. Very poor customer service. Edit to add again: Received a response in the mail (January 2024) from corporate *see photo

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