We’ve been ordering from this location for over 4 years now. We’ve always been treated with respect and kindness, even when things were slow or incorrect. Tonight was the first time we’ve ever been treated like absolute trash. The female manager was so rude in the drive-through, we will NOT be ordering here ever again. I don’t know her name, but she has purple/pink hair and a lip ring. We’ve submitted a complaint to the website with all the details.

Emily Ashmore

I ordered our food 30 mins before arriving and when I got there I still waited for more than 20 mins for my food. People in here are super rude. Talking on their personal phones while having gloves and making orders. Also watched one girl come in clock in and then without washing her hands she wiped her nose and then went to the line to start making food. I usually come here because I love jimmy John’s but jeez this was absolutely disgusting to watch and endure. DO BETTER JIMMY JOHNS!

Luke Rosman

This is the most rude and Ridiculous service we have ever received at a Jimmy John’s. Wanted just a toasted turkey sandwich, would not toast a regular so had to get a country club and remove ham. It came out with 2 slices of turkey. Reordered paid again and was charged extra for “more turkey” rather than just substitute. Workers are rude as heck don’t go to this one!

Andrea Sykora

Ordered and paid for 2 sandwiches and they only gave me one

Angela Rae

Hadn’t been there forever so I wanted to test it out, extremely sad with how my sandwich came out. It was absolutely disgusting and they didn’t even make the sandwich right. Not sure why they started toasting cuz it was a horrible soggy semi warm mess. Prolly not going to this location again sadly.

Veronica Grizzle

My first time trying Jimmy John’s on my lunch break ordered a toasted roast beef and cheddar with no onions or horse radish. Went thru the drive thru the sweet girl at the drive thru stated the system was down provide my sandwiches to me I check and there was onions and horse radish I parked went inside and kindly informed them that it had horse radish and onions the lady at the drive thru informed the lady making the sandwich (Sammy) than Sammy asked rudely”was it on the receipt” i than showed her it was she opened the sandwich and said there is no onions or horse radish i informed her there was the crisp onions were on the sandwich she slammed the sandwich into the trash beside her I asked what was her name she said “im going to fix it “ i said I understand that but u are very rude I would like to speak to a manager and she stated she was the manager I asked for a corporate number and she said to google it as my first time there im very disappointed the type of customer service I was provide especially from the “manager”

Brett Sumners

Spent almost half our lunch break waiting on our order. Two of the five staff present made sandwiches for online and delivery orders while we waited nearly 20 mins for our dine in order. Received our order missing items and with one sandwich order completely incorrect. Staff kindly offered to remake the sandwich that was incorrect and provided the missing item. Then we waited another 10 or so minutes while they continued to make delivery and online orders before making our replacement sandwich. The replacement sandwich was also incorrect.

Makayla Bruce

If I could give this rating a 0, I would. This was my first time going to a Jimmy Johns. The service was absolutely horrible, we were waiting for 30 plus minutes for three sandwiches. Which i should add two of them were wrong, and thd other one was burnt. The workers had no hustle as they were also doing the drive through orders and a catering order. At least two of them were high as a kite, which is so unprofessional, you can tell the workers don't care, and the manager was doing all the work, and she was highly pregnant while doing so, like she's such a baddie for that but the rest of them? No. I am sure the other Jimmy johns are better but this one was highly unprofessional. And my friend is an avid Jimmy Johns goer since she was 7, and she told me this was the worst experience she has ever had in her near 25 years of life. Please like and subscribe for my review.

Marc Turner

I usually frequent the 114th and quaker location but was near the mall today at lunch so I chose to place an order here and sadly, I wasn't acknowledged at all. There were 2 people on staff with one guest inside and 1 in drive thru. Once the customer inside was given their food, I waited a solid 5 minutes and still wasn't acknowledged or told I'd be gotten to soon. After this I decided to drive across town to my normal location where I was given prompt service and an swesome sandwich. I won't be coming back to this location.

Mariah Castilleja

Don’t order from here! I ordered my food around one and my food was never delivered to my house. Called the store and they said “oh our driver got back up I guess “ they don’t care. And the better give me my money back! Two business days my ass!

Michelle Rodriguez

Ordered lunch in drive-through. Spent almost $30 for 2 combos. Would've been fine if food was good, but it was skimpy and found only ONE strip of bacon in my BLT. Then not only did they take FOREVER, but 3 different employees asked what I had ordered, then only a few cubes of ice in our drinks, wrong chips. Plain and simple, just horrible experience! Not going back.

m.l. c.

I have been a very loyal customer for several years but this will be the last straw. I have tried to remain loyal to the new ownership but the new standards do not work for me. My last several sandwiches have not been properly prepared, missing items, poorly cut, not evenly made (as in one side had meat the other side did not), plus a new price increase. I'm done.