Muy buena heladería. Los helados son riquísimos!!! La recomiendo 100% ♡

Helados increíbles, mis favoritos: cheesecake y chocolate. La Heladería Sienna es de mis sitios preferidos en Madrid para tomar helado. El de cheesecake tiene un sabor súper auténtico, cremoso y con ese toque ácido justo. Y el de chocolate… intenso, suave y nada empalagoso, simplemente perfecto. Tienen muchísima variedad y todos los sabores que he probado se notan artesanales y bien hechos. El trato del personal es muy amable, te dejan probar y te aconsejan según lo que te gusta. El local tiene ese aire clásico que da nostalgia y está a pocos pasos del Retiro, ideal para pasear con el helado en la mano. Siempre que paso por Narváez, repito. Muy recomendable.

En la Heladería Sienna cada cucharada es felicidad. 🍦✨ Sabores que sorprenden, cremosidad perfecta y una variedad que te hace querer probarlos todos. Y lo mejor: precios más que justos para tanta calidad. Las chicas que atienden convierten la visita en una experiencia aún más dulce, con su amabilidad y sonrisa. ¡Un rincón irresistible en la calle Narváez!

Heladería buenísima y a buen precio (el pequeño con dos sabores cuesta 2,60 €). Me pedí una tarrina de stracciatella que estaba súper rica, y el cono de cinnamon roll con chocolate de Dubái… brutal, súper cremoso y sabroso.

Entramos a tomar un café y nos regalaron dos porciones de roscón con nata hecho por ellos que estaba buenísimo. Se agradecen estos detalles, volveremos a probar los helados cuando haga más calor, que hoy en la calle ya hacía bastante frio

Exquisitos!!! Prueben el Chocolate Rocher con Pistacho ó el Chocolate Rocher con Oreo, también los nuevos sabores del día, son todos deliciosos!!! Excelente servicio con sus muy amables y cordiales Encargadas. Sienna Desde 1974, se ha mantenido siempre entre los primeros lugares preferidos para disfrutar de muy buenos helados, por su calidad y buen su servicio. Ampliamente recomendable, repetimos con frecuencia!!! Calidad total de sus helados, precios muy competitivos comparando con otros que son abusivos y su gran equipo humano, hacen la diferencia!!!

Es una pena que solo se pueda poner 5 estrellas !!cuando le pondría más !!! El servicio es muy rápido, los Helados son los mejor , aunque mi debilidad es el brownie con bolita de helado de vainilla ,pero cuando voy con mi padre se pide el cono XXL con muchas bolas de helado , llevo años yendo específicamente a esté y es un acierto cuando tengo antojo de algo dulce😏

La mejor heladeria de España. Y la mejor nata montada del mundo. Soy transplantado y es la unica nata que no me sienta mal, además su sabor y su textura son inmejorables. Helados, tartas, postres, nata... ¡¡¡ TODO EXQUISITO Y SUPER SANO !!!

Laura

the perfect Italian ice cream in Madrid! also with very affordable prices that you can't find anymore even in Italy!

Amelia Romo

It's a very small space, but ice cream is amazing, so many flavors, and employees are very nice.

B. M.

Great heladería, service and quality of ice cream. A lot of times there is a little line bit moves pretty fast. Very good price, at least is not like the other pretentious ice cream shops that charges you 5 for a scoop full of sugar … that is pretty much the standard in Goya…

Alonso S.C.

Really tasty ice creams for a fair price. Be aware that there could be a long line outside the local however it takes no more than 10-15 minutes to order. Baristas are kind and explain to you the flavors they have

Jorge Hernandez Cote

One of the best gelaterias in Madrid! the quality of their ice cream is fantastic. You can really taste the nice and natural flavor of their ingredients. Prices are great for the value. Atmosphere in the place is not amazing but I still highly recommend to try! (Even in winter) 🍦🍨

+2

Nic Simon

Always always ALWAYS our go-to for The most rockin ice cream, and for years now. High quality and great variety of flavors with fast-n-friendly service! I’m now a loyal customer and highly recommend Sienna!

Raphaël Molliere

Amazing ice cream ! A lot of choices and variety I spent 4,80€ for an enormous pint of ice cream it was delicious Even if i’m not Spanish the waiters were very friendly and try their best to explain us which was a real pleasure! I really recommend this place

Maria Frazão

Really tasty, creamy and affordable ice creams! Staff is super friendly and allows you to taste it first (spoon sample) if in doubt, without getting grumpy. The pistachio, tarta de limón and salted caramel were super yummy! The best quality/price in Madrid. Totally recommend.

Shamrah Ahmed

A delightful Ice cream parlour in close proximity to the Retiro Park. A very nice area of Madrid, quite central yet less hectic. I loved the selection they had and prices are fairly good too. I tried Tiramisu ice cream and can say it's the best Tiramisu ice cream I've had. The flavour was spot on - really felt like I was eating a frozen Tiramisu. My friend tried mango, cinnamon and pistachio. According to him, they were very good too. I'll gladly visit again. Recommended ✅

Lost Dreamer

One of the best I've cream shops in the city, definitely the best one in the area. Many of the ice creams are memorable, specially the pistachio flavour. Given the quality of the product, the price is more than reasonable. Also the horchata is really light and refreshing. This is an excellent place that I never get tired of

Clare Utley

Best ice cream ever! I might have to make a trip back to Madrid just for this place. I got the lemon and it is amazing. It creamy and has cookies in it, a must try. I was grateful I got my own and didn’t share with my husband like I usually do.

Maria Tsikina

Amazing gelato place! Great variety of flavors and one of my favorite coconut and pistachio gelatos. The prices are lower than others in Madrid and they don’t skimp on the quantity. The medium is €2.90. If you’re a fan of waffle cones, they have a great selection and looked delicious! I would go back here again :)

Jose Ramon Gonzalez

Thousand different ice cream flavors! Exactly what you need to survive a summer day.

Wendy Li

WHAT TO TRY?!! Their ice cream!! One of the more inexpensive ice cream places in Madrid, there's a lot of flavors to choose from. They really give you a hefty scoop of ice cream too. The best thing is their cone. It's also very crunchy because they make their cones almost daily. I had a difficult time deciding what flavors to get though. I really liked the Buenos flavor because I'm a hazelnut fan. But they have a good selection of sorbets as well so if you're lactose intolerant, don't fret! LAST TIP?! Make sure you try out their flavors before you choose a flavor. They tell me the vanilla yogurt with cherries is a fan favorite so if you have difficulty deciding, maybe give this flavor a try?

Carlo Santos

A quality, family run place whose reputation is evident by its seats and terrace being constantly filled with people. The horchata is on the fruitier side; very refreshing. We had a caramel flan and vanilla milkshake and it was delicious. The staff didn't speak English very well but the server was very polite and eager to try and help us. Definitely recommend.

El servicio fue excelente, y nos sorprendió lo generosos que fueron al ofrecernos probar los diferentes sabores de la heladería. Tienen muchas opciones, y todas están deliciosas. Personalmente, mi favorito fue el de Zabaione. Si vuelvo a estar por la zona, sin duda repetiré.

🍦CRÍTICA🍦 - Una buena heladería donde comerte un buen helado artesanal, además disponen de muchos sabores para probar. Y sus tarrinas son de tamaño considerable a un precio bastante económico. - Le pongo cuatro estrellas ya que el helado de cheesecake me sabía a galleta lotus. - Sin ninguna duda el helado que más me gustó fue el de pistacho que es uno de mis favoritos y lo tienen bastante logrado. ✅A destacar: - Su helado de pistacho - El tamaño de sus tarrinas ya que son bastante hermosas ❌A mejorar: - Su helado de cheesecake que sabía a lotus

Skarleth MF

Great spot for Icecream and horchata in the summer. There are lines, but they move fast.

Joshua Packer

The gelato was too soft. They have such a steady stream of people that they don't close the freezers. It was yummy if you don't mind soft gelato.

Maria Io

Nice place, big variety of ice cream. 4of 5, cause I ordered to go one classic frappe coffee late one caramel frappe, but we got 2 caramel frappe and mentioned 10 min later wen we was in the park, so I didn’t get back.

Barbara Engelen

Although it’s busy, the service is really fast and friendly! They have a nice variety of flavors, and even dulce de leche!

Olivier Saint-Vincent

Update 26 February 23- It has been a while we haven’t been there. Very disappointed by the staff behavior : my son asked for the smallest cup size with some Nutella and instead of saying, yes but we just have to put it in a bigger cup so the Nutella won’t fall they said he couldn’t have any so then he asked why and they said that if he wanted It he would have to pay for the bigger size plus the price of the Nutella: why say no when you can just say that instead. Plus the amount of Nutella they gave him was a smaller amount then what the other staff gave his sister. AND EXTRA: the ice cream wasn’t even good tasted slightly artificial ——— 2019 review :5 stars 100% recommended. Worth a craving detour from Retiro. And very very fairly priced (Madrid these days is crazy with tourism inflation) Super friendly staff (they allowed us to come in with our puppy as long as it was not an issue with the others customers). Ice creams : we had hazelnut flavor. Great. It makes me want to come back when I think about it! Waffles with Nutella!!!!!!! Are a must.