Punkie TheGreat

Update a year later: their price to portion ratio is ridiculous. The foiled taco was over 4 bucks. Something you can just buy at a Mexican meat market for 2.50. not worth it . ________________________________________ I knew that the food here would be a little on the expensive side, at least for the portions. So I took it upon myself to just buy some beans rice and tortillas. My mom used to do the same thing just to save her money. I will say the tortillas are nice hot and fluffy and definitely taste homemade. However the beans are way scalding hot, and have little to no flavor. I'm not one to like salty foods, so this is saying a lot from someone like me. They definitely need more seasoning or salt. I'm not a fan of Mexican rice but this doesn't have the weird ketchupy flavor to it like authentic Mexican style rice, so that I appreciate. The free salsa they give to the side, is a little too mild for me and not enough cilantro and lime. Everything displayed in the photos was a little over $11. I guess that's a decent amount for 12 tortillas and some rice and beans. Overall this place is all right just not something to talk about.

+2

Anthony and Cassie Thompson

Other locations taste better. Very rude customer service from everyone ive met here. Ive been 3 times hoping for better... Like at least say "hey how are you?" "Have a great day" As im writing this i literally watched the black lady pour shredded cheese on my food WITH NO GLOVE!!!! one hand had a glove but the other didnt. Like girl really? Last chance im done. Get better staff.

Tabitha Pham

(Revised and readded review to include photo) I get breakfast tacos from here quite a bit. They've decreased the size of the tortillas and the bean/cheese tacos barely have anything in them. However, prices have gone up. This is substantially a smaller breakfast taco than it used to be and is not comparable to any other breakfast tacos around. I've included a photo of what their bean and cheese tacos look like now. Definitely not comparable to any other Taco Cabana.

MARCOS Lopez

We were the last ones through the drive thru, unfortunately the items we ordered were already either out of or they said they put away or that that grill would need to be fired up again. The workerels were nice and not rude, but I am not eating there again if nothing is available even though it is 10 min till closing.

This was a really disappointing visit. When we arrived, the menu was so faded you could barely read it, and the lighting inside was very dim. On top of that, they were out of almost everything we tried to order — no enchiladas, no corn tortillas, no limes. It was frustrating, but we decided to give it a shot anyway. Unfortunately, it only got worse. Shortly after we got our food, someone came in and began asking customers for food and money, which made the whole experience uncomfortable. The food itself was honestly the biggest letdown. Everything was dry and lacked flavor — no sauces, no seasoning, nothing that made it enjoyable. They gave us a huge bowl of chips with a tiny portion of queso, and even the fountain drinks tasted watered down. There were so many opportunities for this visit to be better, but it missed the mark in almost every area. Sadly, we won’t be coming back.

I really hate posting negative reviews, but this needs a spotlight. I drove a long way to grab chips and queso with my kids, and when we arrived, we stood at the counter while multiple staff members in the kitchen looked directly at us and said nothing. Not a “hold on,” not a “we’ll be right with you,” not even eye contact paired with acknowledgment. After waiting without any recognition, we decided to leave. As we walked out, one of the staff members casually said, “Goodbye, have a good day.” It was a disappointing and memorable experience for all the wrong reasons. A simple acknowledgment would have made all the difference.

Beth

Extremely disturbed by the rudeness of the staff. Couldn't even complete an order through the drive through because the team was so extremely rude including management and refused to honor the happy hour pricing on the menu trying to charge full price. I'd recommend NEVER going to this location. Was worried with the awful service what my food might turn out like because the ladies at the drive through including the "manager" hated to be taking my order, did not want to give me any time at all to look at the menu, ignored me for 5 minutes in the drive through after I asked to look at the menu and tried to charge me full price for something that was clearly listed as discounted during the period of time I was there. Will never be returning to this location again. I wrote in to corporate hoping they do something about the staff there. By looking at the reviews it's clear I'm not the only one to experience such treatment.

Blake Caparoon

Service is great, but... If you like your Tex-Mex with more Tex than Mex, this is your place. If you like Taco Bell, but find their food lacks blandness, come here.

Cameron Coker

Terrible. I couldn’t get anyone to help me up front even the manager walked up front and said “what’s up boss” and walked back to the kitchen, after 3 more minutes at the front someone finally acknowledged me and saw I was waiting. All I was doing was picking up an order. 7 minutes to be helped. No one else was there.

Dime Ty

Pretty terrible. I don't leave reviews often and given we come here often for morning pick ups I RARELY HAVE ANYTHING TO SAY. But this new woman here claimed they just received our order and it's been 45 minutes. The service has gone done a LOT.

Jazz Adore

Not a soul at this location and couldn’t even acknowledge a customer walking in. Not a word was spoken. This girl at the front isn’t working with no type of urgency. The team lead had to stop what she was doing to make sure people were getting help. If you don’t like your job, find another one.

Micheal Johnston

Unbelievable. Walked in. Two Customers finishing. It took five minutes for someone to take my order. I had to say, “sir, ma’am” before the young man came to the counter and said, “wadda y want?” At this moment I’m sitting at a table and the guy is staring at me. Honest to God, this is creeping me out. The music is blasting 2022 tunes. I tried to take a picture of a serving pan on the floor in the lobby but he approached me and said, “what’s the problem man?” I said, “I’m just waiting for my food”. He pointed to his right and said, “its over there” I have not received my food nor would I eat it. This employee is creepy and he is staring at me now. This is the store at 380 and Hiway 75 in McKinney Texas. Pleas, pleas send a responsible manager or district Rep to this location as soon as possible. Perhaps tonight. He just clapped his hands very loudly and stared at me and said, “sir!!!” And pointed to nachos. I will post this review on all social media. This location is in bad shape. I’m leaving now. This employee of TB is creepy.

Tamira Pouncil

The wait time is ridiculous. And for the 4th time. I don't know why I leave without opening every item and checking it, but my steak, egg and CHEESE tacos were missing the cheese yet again. It's the simplest item to make. I don't see how this place continuously messes this up. And the meat was tough and dry.