Dutch Bros. Coffee

Makayla aka Mia was so sweet! She was the literal best and make our Dutch experience today even better than the normal. Love her, appreciate her so much and highly recommend getting her next time 💖💖💖

I went today to get drinks for my family. I made a request to the cashier that I wanted a congratulatory message on my drinks. The cashier said absolutely and congratulated me on my new job making me sentimental. I want to send my best wishes to this employee as I have worked at McDonalds for 10yrs and understand how it is to work in service, I felt like a valued customer and understand working in the heat is extremely hard it’s hard to maintain positivity but this brorista didn’t seem phased! Keep up the good work bro

Love being inside for the first time 😘 quick and friendly. Yummmmmm

+1

Every location is busy, so expect a line, but it typically moves fairly quickly. If you want to avoid super long waits, avoid sticker days. Employees have been nice for the most part. I’ve never had issues here!

The people here are always nice and give awesome drinks. You don't have to wait long to get your drink and they bring them out if the lines are backed up. If you do have to wait, the keep a casual conversation and their outfits are always on style. Love going to Dutch Bros!

I was going to volunteer, across the street at Golden valley school, for the Tahiti fest which is Hawaiian dancing. And I needed a cup of coffee I went across to Dutch Brothers for the first time, and they were terrific, their coffee was even better than Starbucks. They had fast service and, their employees were very friendly. They had one of their employees, taking the orders outside . it was raining he was under an umbrella so, by the time you drove up to the window it was ready. I was recommend this place great service great coffee.

i dont know the girls name that helped my daughter and i thys morning, but all i have to say is that she was so nice and patient with us, my daughter is only 5 and it was her first time there, so you know with that being said, we went through the list and the dutch bro girl waited and i even told her she could go back to work and i would let her know when we decided what we wanted. an she no i will wait its fine, and i love the fact that she didn't rush us or make us feel rushed. she was so sweet and helpful. and air five to the girl that gave my daughter her drink...she was super nice as well. if i only knew their names, but i they should know who they are. thank you so much girls. i love their attitudes. we need more girls like that i=working in our stores. love ya and i sure will be back to get more. thank you again

Love our Rebel drinks always try to stop ih for one when possible. This location has always been great with being friendly and fast on your orders. And have always made them perfect for us.

Absolutely incredible experience. Not only have my drinks always been delicious, but the service is bar none. I had the pleasure of having Toren take my order today and she was so kind and helpful. The whole staff there is just amazing. Always looking forward to my next visit when I'm in town!

Always good, no matter the location. Consistent, good coffee any way you like. Today was a sugar free vanilla breve, my husband ordered mine over ice, it's good, but I think I prefer hot.

Today was their VIP night for those of us that signed up for text messaging! We got a free16oz drink! They are opening up March 13th! The energy of the employees was super hyped up! They were friendly and although the line wrapped around the block it was going smoothly. There is a ordering window as well. Unfortunately no public restrooms just a drive through and a place to sit and sip your drinks outside. It's new so it's clean and beautiful! I ordered the White Chocolate Annihilator with Whipped cream and it was perfect.. Just like I remember it from the bay area! If you've never tried Dutch Bros. You gotta try it. In my opinion better than Starbucks!

I thoroughly enjoyed my experience there. I personally like the variety of sugar free flavors. It's basically dessert in a cup. If you're into that sort of thing... which I am. There are of course, sugar full syrups too. You can also have your coffee without sweetener or however you like. Just a ridiculous amount of flavors and flavor combos. The staff was very friendly and fun loving. Overall a great experience.

We always look forward to going to get coffee at Dutch Bros. Every single person we've ever talked to/ordered from, has been delightful. The staff goes out of their way to make you smile and even interacts with our kids. The quality of their product is always top notch, and service is fast and efficient. So happy to have a DB in Merced. You all rock!

I’m ordered a Vanilla Matcha latte drink. It tastes so good! I love Dutch Bros so much🥰 they’re friendly & great service but I give a 10 stars! Always will come!

Dutch bros is on top there drinks are always spot on 🥰 this drink was delicious I don’t remember what was in it but definitely would get it again (custom ordered found the drink online )

The Dutch on Childs is our go to place for coffee. They are interactive with us & know our names. They are always willing to give drink suggestions. We truly enjoy thier professionalism, courtesy & kindness. A big shout out to Maykala, shes the best barista ever!!! We give her a 10/10.

I’ve always had amazing service and quality of drinks here. I do with people driving understood how the drive thru worked, that’s not on yall. Parking to come in being larger and easier to access would possibly get the drive thru li es down

We all likely know by now how great Dutch Bros is, whether its their customer service, employees, or their incredible drinks, Dutch Bros consistently delivers on all fronts. I have to say, this particular DB is the fastest one I've been to. I was greeted with a smile, asked how my morning has been. Right after the brief pleasantries. My order was taken swiftly and accurately. Its worth mentioning, both sides of the drive thru lines had about 4 cars each, so yes 8 cars in front of me... i was in and out in no mare than several minutes. I was blown away how quickly they were getting people in and out! I was in the far lane and even had my drinks brought right out to my side while 2 cars were still in front of me. I was able to grab my drinks and jam! Wonderful job Merced DB management and staff!! TOP NOTCH!!

I love this place. The people are super nice. A few standouts. Courtney, Riley, Daniel, Veronica, and Grace super cool people. I'm usually at Dutch Bros 4-5 days out of my week. My go to at the moment is the white chocolate lavander cold brew.

My favorite coffee spot!! Customer Service is 100% pure energetic positive vibes! The coffee is strong and delicious 😋 and the wait is fairly quick. (About the same as Starbucks, only at Dutch Bros. they use the wait time as a chance to ask about your day and get to know you more..)

Got this drink for my birthday today and let me say This drink is amazing! I don’t know what it’s called but Shay recommended it! She was Awesome as well! Forsure wouldn’t mind coming back and trying more thank you shay!

First timer here! The staff was friendly and the coffee was great! They have a drive through at this location and it's near the freeway. They had music playing outside too!

Such good customer service! Coffee was really good too, and I loved the variety of flavors. They were busy, but they got us through the line pretty quickly.

Brett Endless

We all likely know by now how great Dutch Bros is, whether its their customer service, employees, or their incredible drinks, Dutch Bros consistently delivers on all fronts. I have to say, this particular DB is the fastest one I've been to. I was greeted with a smile, asked how my morning has been. Right after the brief pleasantries. My order was taken swiftly and accurately. Its worth mentioning, both sides of the drive thru lines had about 4 cars each, so yes 8 cars in front of me... i was in and out in no mare than several minutes. I was blown away how quickly they were getting people in and out! I was in the far lane and even had my drinks brought right out to my side while 2 cars were still in front of me. I was able to grab my drinks and jam! Wonderful job Merced DB management and staff!! TOP NOTCH!!

Ricardo C. Rodriguez

I love this place. The people are super nice. A few standouts. Courtney, Riley, Daniel, Veronica, and Grace super cool people. I'm usually at Dutch Bros 4-5 days out of my week. My go to at the moment is the white chocolate lavander cold brew.

Jamie Garcia

My favorite coffee spot!! Customer Service is 100% pure energetic positive vibes! The coffee is strong and delicious 😋 and the wait is fairly quick. (About the same as Starbucks, only at Dutch Bros. they use the wait time as a chance to ask about your day and get to know you more..)

NP B

First timer here! The staff was friendly and the coffee was great! They have a drive through at this location and it's near the freeway. They had music playing outside too!

Rachel F

Such good customer service! Coffee was really good too, and I loved the variety of flavors. They were busy, but they got us through the line pretty quickly.

Iliana Cerna

I’m ordered a Vanilla Matcha latte drink. It tastes so good! I love Dutch Bros so much🥰 they’re friendly & great service but I give a 10 stars! Always will come!

Mariah Apodaca

Dutch bros is on top there drinks are always spot on 🥰 this drink was delicious I don’t remember what was in it but definitely would get it again (custom ordered found the drink online )

Macy Reyes

The Dutch on Childs is our go to place for coffee. They are interactive with us & know our names. They are always willing to give drink suggestions. We truly enjoy thier professionalism, courtesy & kindness. A big shout out to Maykala, shes the best barista ever!!! We give her a 10/10.

Tiffany W

I’ve always had amazing service and quality of drinks here. I do with people driving understood how the drive thru worked, that’s not on yall. Parking to come in being larger and easier to access would possibly get the drive thru li es down

Star Zapien

Got this drink for my birthday today and let me say This drink is amazing! I don’t know what it’s called but Shay recommended it! She was Awesome as well! Forsure wouldn’t mind coming back and trying more thank you shay!

The entire team working around 10am today, you are amazing and I appreciate all of you! Your willingness to go above and beyond really made my Daughters day! Thank you for making her Special Day even better!

The customer service here is AMAZING. It was a busy day, they forgot about my drinks and finished other peoples' drinks first. Ofc I was upset about it BUT their superb customer service made me feel a lot better! They apologized for the delay and offerred me a muffin top to make up for it! Next time I come, I'm leaving a bigger tip for the staff! They definitely deserve it! Not everyone is willing to go above and beyond for customers!

Staff was great! They got my order done quickly and got me on my way

Ruby Rue

The entire team working around 10am today, you are amazing and I appreciate all of you! Your willingness to go above and beyond really made my Daughters day! Thank you for making her Special Day even better!

Jack Jones

Staff was great! They got my order done quickly and got me on my way

Cynthia Gonzalez

Makayla aka Mia was so sweet! She was the literal best and make our Dutch experience today even better than the normal. Love her, appreciate her so much and highly recommend getting her next time 💖💖💖

Catherine

The customer service here is AMAZING. It was a busy day, they forgot about my drinks and finished other peoples' drinks first. Ofc I was upset about it BUT their superb customer service made me feel a lot better! They apologized for the delay and offerred me a muffin top to make up for it! Next time I come, I'm leaving a bigger tip for the staff! They definitely deserve it! Not everyone is willing to go above and beyond for customers!

Always great drinks, always good service. Took a bit longer than anticipated to order and get the drinks but it's also because of the way it is set up (it goes from one lane to two lanes back to one lane). Be sure to give yourself 15-25 minutes!

These taste phenomenal quick friendly service. They told us about the app and helped us gain rewards. Unfortunately, the guy didn’t hear one drink and put me down for something off. But it tasted good. 🤷🏽 2 dragon slayers 1 mocha surprise, and a caramel-izer (extra caramel drizzle) iced 10/10.

Bryan Sarat Macario

These taste phenomenal quick friendly service. They told us about the app and helped us gain rewards. Unfortunately, the guy didn’t hear one drink and put me down for something off. But it tasted good. 🤷🏽 2 dragon slayers 1 mocha surprise, and a caramel-izer (extra caramel drizzle) iced 10/10.

It's just drinks. I can't understand why anyone would pay $7 for any drink. Especially coffee. It's good coffee but no drink should be more than $5. The only difference I see in Dutch Brothers and Starbucks is Starbucks does not have sugar free drinks. Sugar free has in using a other kind of sweetener for people like diabetics. Dutch Brothers does have these drinks and that's why the people I know that go there go there. I know how to make good coffee and I just buy vanilla sugar-free creamer and it's really just as good. But that's just my opinion. I would pay $5 for one of their good coffees but I will not pay Seven. But my girlfriend buys them for me all the time and I love them....

My service was extremely poor, which was completely shocking as I love Dutch Bros. This was a first. My drink was good though. The customer service aspect would make me choose other locations over this one

Troy Wiley

My service was extremely poor, which was completely shocking as I love Dutch Bros. This was a first. My drink was good though. The customer service aspect would make me choose other locations over this one

Don't Go to the Walk Up Window . The lady that was waiting had by there 15 minutes and asked the girl working inside about her order.The worker replied that she would get to it the Drive up had preference. Cashier totally ignored me at never acknowledged me at all. When I exited the drive through the lady was still there.. Really Bad Customer service. Employees imitating MANAGEMENT. Dutch Bros Corporate office needs to retrain the owners

Not sure why they offer ordering ahead when the staff will just tell you they are too behind to have your order ready. I used to wonder why sometimes I would get a drink that was mostly syrup until today when I watched the young girl with the bridge piercing overflow every single cup of flavor while she never stopped dumping the bottle out over the cup either so she added almost double what she should have which just makes the drink taste horrible unless you are 4 years old looking for a sugar rush. Better off driving across town.

I don’t really go to Dutch bros so my kids and I wanted to try it out my kids are under the age of 11. I always have my usual at Starbucks but at this menu I was lost I felt like I needed a bit more explanation of how to order my drink I tried asking but it seemed like the girls didn’t know how to assist me. They weren’t mean they just weren’t helping. I hated my drink :( I don’t think I’ll go here again.

I don't like how they make their frozen blended drinks They just pour the syrup on top of the drinks everytime. Now your drink is either all red bull, all lemonade, all shake, or just regular flavor with no other flavors. Can't even taste any other flavors at all bc all the syrup just sits at the top or bottom and not mixed together at all.

Priscilla Saucedo-Moreno

I don’t really go to Dutch bros so my kids and I wanted to try it out my kids are under the age of 11. I always have my usual at Starbucks but at this menu I was lost I felt like I needed a bit more explanation of how to order my drink I tried asking but it seemed like the girls didn’t know how to assist me. They weren’t mean they just weren’t helping. I hated my drink :( I don’t think I’ll go here again.

Monokoi

I don't like how they make their frozen blended drinks They just pour the syrup on top of the drinks everytime. Now your drink is either all red bull, all lemonade, all shake, or just regular flavor with no other flavors. Can't even taste any other flavors at all bc all the syrup just sits at the top or bottom and not mixed together at all.

Large iced sugar free Double Rainbro rebel Light ice and this is what I got. Some bs

Pay attention to what you are doing. Over filled mess with a top that won't close causing me a mess. Your job is to make drinks and close the top properly. Get it together and get it right please. Guy wearing all the gold is trying too hard to be flashy and he is arrogant.

Slowest service of any location I’ve ever been too. Took almost 30min to serve 5 cars! Wasnt even given a sorry for the wait. I used to live off of Dutch bros when I was in college in Chico and all those locations were phenomenal and whenever they did take a bit longer than normal there they would apologize and give you a free drink. Wish the location down here were as good as up north.

The lady working the window had a full blown personal conversation with the car in front of me. We were sitting long enough that another individual inside the building walked out to our vehicles in the drive thru to hand me my drink and give a drink to the car behind me. We then had to go around this car that was now in the way. Also, they have 2 lanes to get in line, but there is only a single dude standing out there taking peoples orders. That very same dude had me wait and let the car in the other lane go ahead of me, for that car to then be the one to sit at the window for a personal conversation. From there, the drink was mediocre and the price made Starbucks seem cheap.

We love to go to dutch bros when we are driving by one and we stoped here today, they have never mest up my order at any locations ive been to but today they gave me a strong milk coffee drink. they forgot to put any flavor, i got the annihilator. Please everyone try your order before you go, we took off because we got a long drive home

Supposed to be a CPB breve……. No sauce around the cup or in the cup, and no sugar sprinkles no drizzle. Rushed drink. Second day in the row this happened to me.

All Torque

We love to go to dutch bros when we are driving by one and we stoped here today, they have never mest up my order at any locations ive been to but today they gave me a strong milk coffee drink. they forgot to put any flavor, i got the annihilator. Please everyone try your order before you go, we took off because we got a long drive home

Parrisha Sedillo

Supposed to be a CPB breve……. No sauce around the cup or in the cup, and no sugar sprinkles no drizzle. Rushed drink. Second day in the row this happened to me.