I've been going to this McDonald's for a little over eight years now and every time I go whether it'll be morning noon or night there's always a family atmosphere with the employees as well as the customers. I really love this place. It's like my second home. I really appreciate everybody that works there. For all the managers as well as employees great job thank you very much for making this McDonald's a special one.

Clean bathrooms, nice decor, outdoor seating standard menu

This is the McD’s to go to in the area. Worth a bit longer drive if you are West and North and close to other locations and have had inconsistent experiences. We switched to this location and are glad we did. Consistently good!

Robert D

Very nice n clean mc Donald’s , great service , and their foods taste really good , a real bargain for your money , check out the value menu .

Earl Scalise

Normally, we only use the drive thru for MacDonalds coffee (We find it to be the best around). The order-taking is easy, and the drive-thru is fast and convenient. We give kudos to all the employees, but a special "Shout-Out" to Alba, who normally works the first cashier window. She is always up-beat, and always has a nice word or so to say. She is a "people person", and should be considered for a supervisory position. However, if she were to receive that promotion, we probably would b\never see her again at the window, which would be our loss.

This is the 2nd review I have sent on this store. My wife and I are seniors, and we order the senior coffee when we are in the area. (We drive past another MacDonalds to go to this store.) We alway…

Survival and Thankfulness: Jonathan is really happy that he, his wife, and most of his kids made it through the war. This shows that when things are tough, people cherish their lives and family more.…

They were busy when I arrived around noon and the line was not terribly slow. One of the nuggets I had was a bit stale but everything else was “McDonalds quality” whatever that means to you.

Only issue was going through the drive thru. It was empty when we got there, we waited probably 30 seconds, it was complete silence, and then another truck pulled up into the other drive thru spot. Their order was taken first and a few seconds later someone comes to take our order. Besides that everything else was fine. Service and food was fast and courteous

It's McDonald's so you already know how the food is. Service I received here was good. The interior is cool and has a great patio and indoor seating area.

So it's been about 2 1/2 yrs since I've had a chicken sandwich and I just want to say 🥵 Why so much pepper McDonald's??? I can't enjoy it much with soda cause it just makes it spicer for me😄 Can you please put less pepper 🙏

Cold food, ordered a Large Fry & its barely halfway full & fries are not hot or crispy. Will not be returning to this location

There is no more refills on drinks and the prices have gone way up at this McDonald's. They are trying to be fancy when it is just a McDonald's no matter how you dress it up. It's like putting lipstick on a pig, it's still a pig no matter what.

The food is what it is. The breakfast sandwiches being what brings me here. Morning Coffee is super important to me. But it is only good here once in a while. It is a gamble!! Some days it is the yummy bold coffee that I prefer over specialty coffee shops. But in effort to get people out quicker they will pour your coffee before it is done brewing. So your cup of coffee is like mud. If you get the su subsequent cups of coffee you get dirty dish water not coffee. When ever the coffee is perfect they deserve 5 stars.

I had an amazing breakfast, With the exception of my orange juice. It was juice w water. She must have run out and added water to my cup. No ice of course, no reason. Stop being lazy to the chick in drive thru.

The only complain I have that the restrooms don't have any baby changing stations.... Ever since they remodeled most McDonald's they forgot that we have kids/babies...🤔

This last visit i was lucky to get a new employee at the cash Register. I am a very understanding customer so no pressure. She seemed nerveous and she did get part of my order wrong but only because she didn't input it correctly. She was trying. She did give me the wrong change back but i let her know. The thing that upset me was how she was being treated by her manager. No patience with her whatsoever! I seen everything. I speak spanish and i am sure the young cashier didnt but i understood as the manager shared her frustration with another employee a few steps away. Instead stand beside her and professionally correct her and gain trust so if she has questions she can feel comfortable to ask. Other than that food was 7/10.

Now that we order on-line there's less employees to help you place your order when you walk in. NOT EVERYONE KNOWS HOW TO ORDER ON-LINE. I ORDERED ON-LINE and got my food Some people don't order on-line and no one is at the register to take their. One guy came in and they told him to order at the kiosk and he was upset and left. Why can't there be an employee at the register to take orders? Not everyone is computer savvy. Have someone take orders at the register. Also, have a competent manager to oversee that the immature employees be courteous and polite when they walk in to place an order . Make this McDonald's in Montclair CA on Central be courteous and welcoming to customers that walk in. I felt sad for the customer that came in and they told him to do it on the screen.

🥺I'm disappointed with the Food, I love the Big-Mac,but at this time I ordered a Quarter Pounder Hamburger because I think that it was bigger than the Big-Mac,but it's the same size of the Meat and bread, The Quarter Pounder it has to have a Quarter Pound of Meat,not the same size of the other Hamburgers 🍔 😢 👁👁🥺the Hamburger on the left is the Big Mac 😢 and the other one is the Quarter Pounder 🙈

Just by sitting here for five minutes, I can see that this place is pretty chaotic. There were several messed-up orders, and three customers approached the counter with complaints in no time. The management could really use some improvement to help their team get it together. They do put in the effort, but some customers can be quite difficult.

Brian Avant

The reason for our visit was getting breakfast. Breakfast here is usually good. Haven't had anything bad yet.

EL JAY

My family has been going to this location for years, but it certainly has changed. The staff is flipping, they rarely say welcome to McDonald’s and thank you, and asking for condiments and extra napkins. Seems like a crime with their attitude when you do ask. This has been our experience, mainly through the drive-through and when you call to State an issue. With the food, they actually expect you to bring the food back? Who does that it does not convey trust nor customer loyalty. And when you try to explain your disposition at the drive-through window, the employees take to their cell phones to record the interaction as well as allowing the automatic drive-through window to close in your face. This is the most unfriendly and disrespectful McDonald’s location in the immediate 91763 area.

The staff is great, food is always fresh, but I would avoid the lobby, there are many homeless that hang outside the restaurant and come in and out all the time they'll have liquor bottles and of c…

The staff is great, food is always fresh, but I would avoid the lobby, there are many homeless that hang outside the restaurant and come in and out all the time they'll have liquor bottles and of c…

The staff is great, food is always fresh, but I would avoid the lobby, there are many homeless that hang outside the restaurant and come in and out all the time they'll have liquor bottles and of c…

1, manager tried to charge me for xtra water 2. attitude,professionalism cashier leaning over , NO KINDNESS NO COMMUNICATION NO THANK YOU ,MAY I HELP 3. WORST FLOOR DIRTY ,STICKY ,HOMELESS ASKING FOR FOOD : I COULDN'T ENJOY MY OWN FOOD, AND NEVER STOP THERE AGAIN !!! 5. AM NOT A spanish SPEAKING PERSON NOR should be " TREATED" has I one ,we are not in mexco , IN U.S.A . CALIFORNIA 🇺🇲 STOP JUDGING !!!

Service was fast in drive-thru but when they get it wrong and I have to exit my car to complain, what does it matter? Also, the employees don't seem to know their own specials. We had to repeat our order like 4 times and emphasize that its from their world wide menu for them to get a clue. The burger was good but hardly any sauce for the price and the chili cheesey fries were even worse. Hardly any topping at all... it was hard to find the cheese? For $3.65 I'd rather order elsewhere. Also, the employees seemed to have an attitude over their mistake even though they wasted my time... the associate who redid my sandwich just through it together and handed it to me. I won't be going back to this location any time soon.

Everything was wrong with my order this evening. Wrong drinks, missing food items, etc. It's possible that I got someone else's order but i didn't notice till I got home 20 minutes later. Perhaps there's a new staff on board or someone is just not paying attention. Better luck next time I suppose.

This McDonald's has been streamed down to the bare essentials, no more soda fountain and one register for customer ordering. They are trying to force customers to order by kiosks. They also do not offer soda refills, you want a refill then you will need to purchase a soda at regular price. I think McDonald's is trying to drive away it's customers with high prices and minimal service, I for one will not be returning.

Very busy location Clean Well lit Staff appears to move slow It was fairly busy when I arrived at 10:57 a.m. to pick up a Doordash order. However, I was told they didn't have it. I contacted Doordash Support and was instructed to place order I notified customer of situation. She thanked me for the update. When I went to place order the employee in the front asked for the Order Number. I was told it had been received and order would be completed. It turned out to be a very long wait and notified customer again. During my wait I observed the employees in the front and back appear to move rather slow despite the fact the Manager was working alongside them. I also observed and heard an employee totally dismiss a customer who had walked in and asked if anyone was taking orders since there was nobody in the front. The employee replied she was on her break and proceeded to walk past into the back of restaurant. It appeared employee was part of Management by their uniform. The customer got visibly upset and walked out. Totally unacceptable. I would not have the blamed the customer if she would have asked for the Manager. But she didn't. If a Mystery Shopper would have seen and heard all of this they would have given this location a very low score. In total I waited 29 minutes! I proceeded to deliver order. Customer was not upset and very understanding. I would hesitate to return to this location again.

If you DON’T want a cappuccino or latte, then this is the McDonald’s for you. 50% of the time I want to order a latte, their machine is broken. The drive thru staff are friendly and nice, but make sure to check your order before driving off. They’ve given me incomplete orders in the past. I didn’t realize it until I was home so I didn’t drive back. After it happening a handful of times, I learned my lesson to check before driving off. Just last week I had paid for two extra sauces that were not added to my bag until I noticed. Why do I still go here sometimes after 1.5 years of their machines being broken and missing items? They’re conveniently located to my home.

What inside to order my food. There was only one person in front of me. They got done with their order then I waited over 5 minutes before being helped. They were all running around doing this and that. I handed them a survey coupon I did a few days ago. They weren't sure what to do. The gal was looking all over for the manager. And that took some time. This location was very unorganized. As I waited, the line grew longer. And this was at around 11:00 a.m. I'm glad I wasn't there around noon time. They really need to get their act together.

Like usual on Central; police on scene and folks messing up orders.

No public soda fountain. Locked restrooms. All guests are instructed to use kiosks, thus cash only. Cleanliness is fine. This is mostly for drive thru and Uber, not for people looking to actually sit and eat for a decent while.

The food was good and fresh. Drinks didn't have any ice. Went to the counter for a refill and was told they don't do refills. I made a small stink about that not being posted or else I would have gotten a large drink instead. I walked away and a rogue employee offered to get me a refill. When I went back to the counter to get the refill the employee who told me no refill asked if I needed anything, I said I'm waiting for my refill. She rudely responded "i told you we dont do refills" and I let her know someone was getting me one and she darted to the back to stop my refill from being completed. She had such little regard for the other employees that she walked past the employee who was walking by with my drink. I understand franchisees can make their own rules but at least post them up front. When walking out the rude employee was taking orders and when she realized they spoke Spanish she just walked to the back yelling whose taking their order they don't speak English in a rude and hostile voice. People who don't speak English are not defective.

Testosterone needs to start serving real food without chemicals Non GMO products reall meet what happened to it

The vibe was just so far gone in this place. ! Maybe because it doesn't feel like mcdonalds anymore. Especially since they took out the fountain drink area.. and I'm sorry the meat was salty in the mcdouble and plus it was just sloppy put together. ..I know it's a cheap burger to some people but there others we care to have food look like they put some effort to make it look good since we are still pulling money out of our pocket . And for the same price or maybe a few cents more I can go to another fast food spot and get a better quality instead..

So I ordered 4 filet o fish sandwiches with extra tartar sauce. It was 30 cents extra for each. When I got home and looked them they had just two small dots of tartar sauce. This was way less than it should normally have. Very disappointed that they dont care and have no quality control.

The workers at this location are so lazy every time I order my food they get it wrong and they don’t even give you sauces. When you do the breakfast. You have to make sure you stop and check the bag and make sure everything‘s there.

Samantha Lujano

I’ve been here twice since moving to the area and it’s been disappointing each time. Both times I’ve been encountered rude people while giving my order in the drive thru. Then, each time my order has been missing items. First time, my order was completely wrong and I didn’t realize and had to drive back (considering it was about $15). When I went in to get it corrected, I had to wait almost 30 minutes to get what I actually ordered (bought the food and receipt with me). Today, I went back thinking it might’ve been a rough day and same thing. Drive thru employee was rude and then I get my meal and it’s missing items. Considering last time, I decided to just take the L. I always do my best to be nice since I understand what they might be going through on the day to day but damn 😭😭

Service is terrible, very slow to make food. There is loud classical music playing it is very distracting. Ordered two snack wraps and was told to wait in a parking stall for 5 minutes while there …

Service is terrible, very slow to make food. There is loud classical music playing it is very distracting. Ordered two snack wraps and was told to wait in a parking stall for 5 minutes while there …

Service is terrible, very slow to make food. There is loud classical music playing it is very distracting. Ordered two snack wraps and was told to wait in a parking stall for 5 minutes while there …

service is terrible, very slow to make food. There is loud classical music playing it is very distracting. Ordered two snack wraps and was told to wait in a parking stall for 5 minutes while there …

Service is terrible, very slow to make food. There is loud classical music playing it is very distracting. Ordered two snack wraps and was told to wait in a parking stall for 5 minutes while there …

They say they close at midnight but they stop serving at 11:30pm. Shouldn't they keep serving until it's closer to closing time

If i could give them no stars i would! Worst Mcdonald's ive ever been too . My order is always wrong and everyone always has a horrible attitude!!

(profanity removed) service pulled up to the window to get my food and it was literally tossed at me. This is not the first time this has happened at this location. I didn't think much of it than b…

(profanity removed) service pulled up to the window to get my food and it was literally tossed at me. This is not the first time this has happened at this location. I didn't think much of it than b…

Service sucks and VERY SLOW, they leave you in the parking spots waiting for your food for 10-15min on average and I've waited as long as 25min before in one of the parking spots and didn't get m…

Service sucks and VERY SLOW, they leave you in the parking spots waiting for your food for 10-15min on average and I've waited as long as 25min before in one of the parking spots and didn't get m…

Horrible experience. I ordered a coffee drink and paid for it on the app. When I got there they said they don't serve that drink. I asked them to cancel my order and they said I would need to mysel…

Ghetto service, always short staffed, lonnnnnnnnnnng waits, monitor at Drive thru is covered in blue tape, monitor has not worked for months.

Just tried to go in and use the restroom. I literally saw a group of friends in there eating ice cream, and I didn't get let in? You guys are terrible.

Some items were missing from my order (drink that comes with a happy meal and sauce for the nuggets) and the fries were terrible. They were lukewarm and devoid of flavor, just salty dry things. At …

I miss when a worker named Viktor (i believe so) worked there. He was such a nice and good employee who always gave me my money's worth and the fries always tasted excellent and salty whenever he w…

It was 90+ degrees and the dang ice cream machine was not working! I knew it would not be working, because that's their main problem...ALWAYS....NO ICE CREAM!!!!According to the guy in the DT window, they had nothing cold to drink! Stuck in the DT, I ordered a small order of fries 🍟! And they were ice cold!!!!! Just when I tried to give them another chance, they fail me once again!

Charge me extra for a 6 piece happy meal . Then they also charged extra for the drink because they didn’t have a small size drink only the medium. How is that my issue ??

Girl at drive thru doesn't give back change, they also tend to forget they asked you to wait. Not so fun. Happy meal "prizes" are not as they were in the past.

very inconvenient service no toy in happy meal. I was not told ahead of time then i called and told me to go back to come and find out there was no special toy… the main point of it .

Seem to prioritize drive through and not dine in customers standing around waiting for their order to be taken workers would pass by us and not acknowledge us took 15 mins for a large coffee to go….

Boyfriend and I went here for lunch. When they called our number, our drinks weren’t ready. We had to await about 5 minutes just for our drinks and when we received them, one was a medium. I ordered a Large and my boyfriend ordered a large meal, which to our knowledge means large fry AND drink. We were told “well it says medium on the receipt.” Then, when we look at the food, the large fry was missing. Had to wait a couple more minutes for that. Told my boyfriend next time we should just get a refund on that meal and go to chipotle instead. Would have better food and better service.

They were taking way to long and I tried to get a soda but they gave me a water

Horrible as usual... I asked for well-done fries and told the lady that was taking my order how I always come and ask for well-done fries and they either put old phrase back in the fryer or don't make them all done at all... Then I got to the window where I got my food and asked before she had any the food if my fries are well done and she said yes they are... I guess she considers this all done? They tasted horrible

The never actually fill ur fries, u pay for a large and get a small. Not even half way full, this has happened a few times. The nuggets r always super old. Don’t go to this location they suck

tried calling multiple times, i ordered large fries and i didn’t not get a single soft fry, all fries were hard and crunchy to bite on. the boy that was working the on the drive thru side sounded like he hated to be there. i called to let the manager know, the manager Alexis, didn’t get her last name because “i didn’t need to know” according to her. when i told her about the fries being too hard she asked “did you ask for your fries to be fresh?” i didn’t know you had to ask for your food to be fresh. If Alexis is the manager and her attitude being like that then i can only imagine what the rest of the staff is like. don’t go to this mcdonald’s!

Service is hit or miss, had to wait 20 minutes for a double quarter combo more than once and specifically asked for an extra sweet tea and was unsweetened even after they said they understood. Update 02/28/20 Once again, asked specifically for an extra sweet sweet tea and they gave me unsweetened tea. Unbelievable that they can't handle simple requests like that, down from 3 stars... Terrible service

Every time I come to this place, the shake machine isn’t working the last 10 times. I’m getting sick of it. Get it going get it together please. How is it never working

I requested no pickles no onions and God a good mouthful of them. Not happy I also receive soggy fries , And my fountain drink was extra sweet., I keep going to McDonald's because I grew up Enjoying McDonald's. But now things have Changed so much that when you go through the drive-through your napkins are all Bunched up. Imagine if they would go to my house and I would give him a nap and I'll punch up , I'm sure they will look at me kinda weird

What can I say. You know it's bad when McDonald's let's you down. I never have very high expectations of McDonald's but you usually know what your gonna get. 10 minutes for our order,...burgers cold cheese was never melted, mcnuggets Luke warm fries room temp. Oh and I don't mask but these guys are supposed too I guess but really look foolish with masks down off your noses.

Worst McDonalds in the area. I gave visited no less than 10 times when no ice cream was available. It is always a coincidence that it is past 7:00 pm. The employees are always happy to tell you that their machine is down. Very convenient. Early cleaning of the ice cream machine means they can leave a bit earlier. Screw the customer. This franchise needs an audit.

Walked in and trash was on the floor and tables. The food order was wrong, missing drinks for both the kids meals and my own. Listening to other people receive their orders, and they too got things missing from order.

Some machines not working. Not good location.. I went through the drive-thru to order just some vanilla Ice-cream and they said Ice machine was not working. I told my wife "oh man how are we going to get out of here now" (because it is a two lane drive-thru and we had already waited for a while just to get to the order station)...and out of nowhere the employee taking the orders said "just drive". I mean ...I do know that..it was just an expression given to my wife not her. I will not be coming back to a location that has such poor customer service training.

Waited 30 minutes for food and the girl taking the orders to the car was like oh that’s your order??we gave it to the other guy??? The order literally has a number of where we are parked and this rude lady literally gave someone else parked in a DIFFERENT parking space our food and then she acted shocked?? She tried to blame US. Talking about it did you put the number in correctly??? Obviously. Don’t come here. Rude incompetent people.

Just had Uber eats delivery an food was horrible an cold. Even the McRib wasn't evenly put on the bread. This was one of the most worst times I got food from this McDonald's. Paying over 30 dollars including delivery you would expect better. The problem is when you hiring just anyone especially when managers are not checking the quality of the workers.

I am so sick and tired of waiting ten~twenty+ minutes and this mcdonalds that can't seem to staff enough people to get food out on time. Order mobile pick up? Wait. Drive thru? Park at wait. Seriously ridiculous. I parked today and they had SIX cars from the drive thru parked

Horrible customer service. Staff kept ignoring me and other customers. I asked for fresh fries and they added so much salt intentionally. I watched them do it. I kept hearing are those the fresh fries. I will not return to this location. Worst experience.

Terrible customer service the cashier does more talking than doing work. The managers there clearly run a bad operation. Got employees with air pods in. As a manager myself I know stuff like that isn't tolerated. Training Managers really need to fix their crew. Gets worse every time I come here

They parked you and forget about you. Waited up to 12 minutes each time for my $7 order.

Takes about 10 min for someone to get your order, fountain drinks have been unavailable for the past week. (lemonade or sweet tea only) never interacted with a kind worker, all are rude. very rude.

Very bad service. Workers at the window ignored me. Pulled up to drive thru 10 till 9pm lights were ALL ON and two cars ahead just ordered but the speaker came on to me saying they were closed. I couldn't back up and move out so I had to pull foward and wait for the cars ahead of me pick up their order. Bad customer service.

Order Filet O Fish after I left No tartar sauce and No salt on the fries called manager and she said they were out of tartar sauce and she'll tell them to make sure they put salt next time thank you Anna the manager just WON'T go there anymore

Everything about this place is poison! Nothing good or nutritious at this place & shouldn’t feed your children or yourself. They’re are plenty of better options out there.

This is a homeless haven. Not sure why but this place is crawling with unhoused. Put up signs "no loitering" play music, it is proven some music will deter loitering. Unsanitary patio, food inspector may need to be called. Used the app but still expensive. Manager grow a pair. Will not be visiting here.

I went thru the drive, & order a 40 piece chicken nugget bundle for my kids. It was a WORST NIGHTMARE when my son took a bite & there was a clogged of hair in the chicken nuggets. It was in multiple chicken nuggets. I really wish I took a pic. This place is outrageous, and the staff doesn’t know how to handle customer care especially the managers here. Very unprofessional. The health department really needs to look into this place! It’s a JOKE! When us has customers are spending 40dollars & can’t even get correct food, or food that doesn’t contain anything. It’s so disappointing. Especially with the unprofessionalism. The staff needs to be removed, & new staff needs to be hired to make this place better! CALLING ON DIRECT MANAGER & HEALTH DEPARTMENT TO MAKE CHANGES!!!!

Ordered the sweet n’ spicy honey bbq glazed tenders and this is what I received. Doesn’t look anything like the ones I’ve ordered before and they honestly tasted disgusting.

I was very. Disappointed and Kinda mad wen. I walked. Iut and. See in my bag. And. Well there. Were. Very. Little fries. Judge. For yourself from pix

Cashier was super rude and didn't give me half my meal

Thin meats, over cooked fries if not reheated and sloppy prepping the burgers. Oh yeah, the Chicken Mc Nuggets always over cooked and brittle. Tastes kinda like some medicine

So went to get breakfast at 930 everything was cold hashbrowns were soggy and bacon egg cheese biscuit had 1 piece of bacon

Corporate greed at its finest here. No refills. Cashier has to let you into restroom. Bathroom hardly stocked. Understaffed. I would neither want to work here or return as a customer. If you want a firsthand look at how companies in this country are stealing more of your money and giving you less and trying to normalize it, then come take a good look. What a shameful and miserable place. This is America.

The meat was raw. My son started feeling sick after.. So sad that the workers even get paid more than other companies pay they workers..Never buying McDonald's again.

Angel on 10/24/25 1:44pm angel couldn’t care less about orders he has forgotten and then openly laughed at the issue

This review is specifically for the night crew and even more specifically the person working the drive through order taking at 9:54pm on Monday Jan 26 2026. It is not necessary to ask “is that all” rudely, after every single item we order. The food is as always decent for late night fast food cause nothing else is open in montclair at night, but the service is AS ALWAYS horrible.

My order 1649 iced coffee did not have ice and it was supposed to be French vanilla and had no French vanilla they tried to fix it and it was nasty. Just trash...

I went to this location 3 times very dissatisfied the lady gave me a mc chicken with mayo all over the outside of the sandwich it was a mayo chicken sandwich the lady had a bad attitude when I spoke on the sandwich the fries taste unfresh every time the McDoubles are dry and that location makes my stomach hurt bad every time I do not recommend this location

Bob sat there at his booth lookin smug. Why does he get a booth? I watched him install a plaque over his booth with a power drill and no one stopped him. I asked the employees to stop him and they said “No, we fear Bob.” I hope you see this Bob, and know that you are despised.

Tiera Adams

Today 1/30/26 I went to McDonalds and the drive thru was empty. Never seen this location like that. I reach the window to pay for my food and the lady tells me they only have nickels and I say ok. She then tells me see will owe me 61 cent. I told her oh noooo. That was ghetto. How were you going to pay me back miss? I don’t know you not am I an avid McDonald eater. This blew my mind. On top of that the prices have increased while the food portions are smaller. Is McDonalds doing ok?

Valene Baltazar

Never gets order right and when you order food in drive-thru you always have to wait at a number to get your food because it's never ready. The wait time for getting your food through drive-thru is always more than 15 minutes

Tracey

We went throught drive thru and i told the lady my code for my points she didnt give me my points . We order happy meal and big mack meal and 4 piece chicken nuggets . They only gave us one sauce for everything didnt even offer us any condiments or didnt even greet us right. When they charge for our food the girl said i couldnt see . I dont understand why is she there if she cant see. Worst service ever

Harmony croenne

This McDonald’s is the worst McDonald’s I’ve ever been to in my life and that’s coming from an ex McDonald’s employee. They do not file any of their actual guidelines. The food was served to me that was stale and obviously nasty. So when I returned it, they tried to exchange it for a cheaper biscuit and after asking for a refund ended up leaving with my sandwich no refund and it tasted horrible the place was fill with homeless people and was definently not clean i asked an employee to wipe a table and she still managed to leave jelly all over it McDonalds corporations standards used to be so much higher

Layla Hasan

Almost half of my order was missing and also I asked for mayo as a pocket and they put it in chicken nugget box….

Angela Stradley

This is the 3rd time we've gotten our food and have been unhappy. The first time we got a happy meal, and in the happy meal was only tarter sauce, had to go back, that was just weird. The second time, they forgot our fries, I said screw it. This time, the fries were cold, and old, we had to park in #2 to wait for our old food. And the happy meal was from Halloween after Halloween. I genuinely don't think they care. We will not go back. You should know all this before you go!!!! Sad, we live up the street, and my Granddaughter loves McDonald's.

Sellina c

I gave this McDonald’s three chances. The first time, they charged me twice for one order. The second time, my burger was burnt. And the third time, I ordered a combo meal plus a juice, but instead of giving me both, they just replaced the coffee in the combo with the juice. So where did the coffee I paid for go? I really don’t understand what the owner of this place is doing. Very disappointing.

Ms Kerri Walter

I was there for lunch around 1:30pm and it was slow however I was told to wait in front for my food. I was there for a few minutes and thought that’s weird no one else was waiting and no people inside. I came inside and African American girl asked me what I wanted I said my food. My Big Mac meal was sitting there by itself and she handed it to me. I asked why? She squinted her brow and said she was trying to find someone to bring it out to me. The employees were socializing while my food sat there getting cold. They just wanted to make me wait outside. I will never ever go back there. Rude and if they can do that what else would they do to my/our food? Makes you wonder.

Tiffany Johnson

This location used to be decent, but ever since they switched over to the digital ordering the service has really gone down. You place orders for mobile pickup and they’re never ready on time. You place orders inside and they take forever. There’s never anyone around to help out. Drive thru is about as decent as any McDonald’s drive thru. McDonald’s should really reconsider being fully digital because it makes for terrible service. Not at just this location, but all locations

Eric DeGraaf

Ordered a McFlurry through the app. Was told the machine was down and to process a refund through the app. The app says all refunds must be handled through the store... We are paying these kids $20 an hour for what? Trash service and misinformation.

Victoria Perez

Service was bad and one of my orders was not in my bad not to mention my sandwich was cold and burned

Ree Fincher

When someone walks up to ask a question, they scatter like mice. They make eye contact but look away very quickly. Dang, all I needed was a bag. Then, you could proceed to the conversation with your coworkers. I get it overwhelming working with ungrateful customers. But until they treat their customers better, they may still receive the same treatment I witnessed. I know you guys got the fancy kiosks and don't like to take orders from your customers. But you will continue to have the days you deserve until you have some smiles and kindness. I'm just saying.

Christian “Cj” M

Don’t usually go on reviews but man when you’re spending almost 15 bucks on a meal it’s the simple things that count, I’m lactose and this completely ruined my meal and wasted my money. What a joke.

Silas Evans

RAW HASH BROWNS EACH TIME. It’s my fault but damn, I keep hoping, but nope lol. A history of this spot serving up white hash browns. They look even whiter in real life. Turning on my stove as we speak.

Lily Dominguez

Really McDonald’s, burnt nugget in my 10 piece? They forgot my sauces too. Also. Did not know that there is no more $1 any size drinks. I paid $3.58 for 2 large cokes. This location never gets it right. I’m giving one star for the fresh food. Not the over fresh burnt one