Brenda Lopez Ruano

No waiting when I arrived . I gave my order in the drive through but then she said she wasn't ready. Strange. I waited a while and gave my order 1 drank and a muffin. Drive through is taking a extremely long time this afternoon. Got to the window all the orders for several cars were lined up and ready. But the young lady at the window wasn't. By this time there's a line of cars wrapped around.

Taylor Lang

The baristas are wonderful and I never have to wait long! I appreciate that. However, I've only been there 4ish times, and twice now they've forgotten the mocha sauce in my mocha latte. It's just a cafe latte without it, milk and espresso. Hopefully next time is better!

Nina Zamora

I am giving an additional star solely due to the kindness of the employee who handed me my order. Unfortunately, my experience with the manager, Bernadette, has consistently been disappointing. She is often unprofessional, displaying passive-aggressive behavior every time I visit. There is no need for such attitude, especially early in the morning. During my most recent visit, she became noticeably rude when I requested stickers for the tops of my iced coffees. While my colleagues and I, who work nearby, have regularly chosen this location for its convenience, we are now considering switching to a different coffee shop due to the consistently poor interaction with this particular manager.

Extremely slow service.. drive thru line barely moves.. Didn't have ingredients to make violet drink. I was standing in line for 30 mins just to not get what I wanted. Is it really that hard to store enough fruit to fulfill the demand? Especially since all the fruit is frozen anyway.. don't exactly understand the difficulty.. I got the dragon drink instead, it was tasty

Normally not bad, guess thats only if they are slow. A small drive thru line and the ignore online orders. Waited 10 mins past my pick up time for my 2 coffee order.

I feel the perennial pain of the corporatized astroturf that is the Starbucks franchise. The employees endure great feats of strength to work there. But if you can't even be bothered to put cups in a holder or ensure the cup isnt going to burn someone's hand. I can't blame Starbucks because you give crappy service and resent your job. I blame you for taking it out on me and everyone that has to look at your disgusting store that is as unkempt as your service.

Kalee Hurt

It’s a Monday, & I usually don’t got really anything bad to say about Starbucks but today omg I was extremely annoyed first ik it’s Starbucks always a line but it moves pretty quickly, this time it did not AT ALL!!! & when she was taking our order she sounded very unknowledgeable & took forever taking our order. I was so skeptical I asked for a sugar plum cream cheese danish and bacon sandwich and it seemed like they both were cooked in the microwave way too long or they forgot and pushed the microwave again cuz the danish was very crinkled up, hard & soggy and my husband said his sandwich was hard and chewy. I was hopeful the coffee wasn’t messed up too but it looked nice but the coffee wasn’t super bitter and the only thing making it sweet was the caramel. Won’t be going to this Starbucks anytime soon again!

Marc Recco

My issue is more about the poor management this store has . Bernadette is the GM and I made an issue with the WOKE rainbow flag they have hanging there just to speak my mind and was quickly shutdown. Furthermore after I contacted the direct manager and spoke with her and she said she would address this issue I recieved a rude call from the GM stating I don’t know her and I don’t know what iam talking about . I think challenging a customer on a complaint is not in policy . I have escalated this to corporate

Mike Tucker

Slow drive thru. Waited almost 10 mins and it moved one vehicle. Had to leave cuz I had to go somewhere and didn't budget a half hour for a drive thru

Jamie Ludwig

Woof. This location has been the worst quality of food/drink I’ve ever experienced. I order pretty much the same thing from every Starbucks I go to and this time, the drink was watered down, not even filled all the way, and barely even tasted like coffee (with 4 shots, I feel like that should be impossible). The food was barely warm and almost rubbery? Will not be returning. Dutch bros is right next door with incredible coffee.

Charles Hummingbird

The lady in the morning next to the hand out section or something made me feel like a minority. I felt very disrespected. All she did was give me attitude and she wasn’t like that to other people that looked like her . I was only asking if my drink was ready . Never felt like this since I was a victim to racism In school. absolutely disgusting behavior

Gabriel Angeles

The fact that I’m a daily customer me and my wife Esmeralda come here everyday and to have this lady be rude to us and ignore the fact that we had placed an order via mobile and still ignored my wife and myself. After my wife mentioned that she was waiting for already 30 min the lady which we did not get her name still ignored our ticket and proceeded to make everyone else’s order. A gentleman who was moping the floor was called over to make my order. The drive through was not full nor the lobby all she had was about 3 orders in which she took care of the walk in customers first then our mobile order. Here is the picture of this rude lady. We have never had a problem with this location at all as the manager knows my wife because she’s a daily customer.

Terra Matanic

Did someone drink my coffee while it waited?! No! Starbucks has decided to fill your cup up to here if you ask for light ice. Apparently “CORPORATE” came out with a new rule that if you ask for light ice you’re missing a solid 1/4 of your drink. The response was- “you need to add more milk” Ordered the same drink yesterday and the day before from two different stores and the 3rd day from this location this happens. Very disappointed. Guess this is what you get when you go big brand. Just stay aware. Your $8 cup of coffee needs more milk for an addition $1.25.

RealLifeGoogleUser

The line was long. But not only did my coffee not taste how it’s supposed to it was very watery and all I could taste is espresso, nothing else. I ordered a brown sugar oat-milk espresso, I am from out of town and Houston’s Starbucks would NEVER serve me a water down non tasty drink.