Janet Cattaneo

This location is the original Black Bear diner opened in 1995. Each location we have been to has had great service and a clean atmosphere. Cute wooden bear carvings decorate the area, and the comfort food is always good.

Dylan M

Had a great lunch. Waitstaff were fairly attendant, though my seat at the bar had put me in a high traffic area, especially for the lunch rush. Took a modest amount of time for food to be made, but it came out piping hot fresh and with a massive portion for the price. Definitely kept me full for a good several hours after.

Nat G

This is the best restaurant near Mount Shasta, I will definitely be coming back the next time I'm in town. The service was fantastic, all the servers were so kind and were always smiling and answered any questions we had. The food was AMAZING I expected typical diner food but it was more than that, it was GREAT diner food and they had a bunch of different options for different diets and different tastes. The Chicken Fried Steak was the best chicken fried steak I've ever had, crispy, no toughness, easy to cut, no batter taste, seasoned very well, and the country red potatoes come with bell peppers and onions and are seasoned perfectly!! They also have wonderful omelet and gluten free toast, perfect with the jam and butter! And their sweet tea is the perfect pairing for any food you get!! This is the first place where my expectations were blown away!

+1

Exit Zero

This is my first time ever eating at Black Bear diner. And I couldn’t have been more excited to dined in the original location. I was greeted with warm, welcoming server was very friendly. The food was bountiful and hot upon arrival. Absolutely delicious not to mention, sitting there and looking at the views of Mount Shasta. Amazing! And the water I can’t recommend enough here load up on tapwater. It’s the cleanest water you’ll ever try in your life! I hope to be back at this location again.

Cory Counts

Had to stop at the Original Black Bear Diner, and I'm sure glad I did. Beautiful town and beautiful people. Family oriented town and I plan to return soon. Breakfast was great and Kara provided great service. Penny's is right down the freeway but I recomend waiting for this home style diner! I was one of only two customers eating as soon as they opened it at 6:00 but I was still served my entire meal at the same time in less than 5 minutes after ordering. Kara was extremely friendly and kept coming to check on me and make sure I had everything I needed and if you told me if I need anything just holler at her. I felt like she was treating me like I was her child. I mention many people will have different experiences in the touristy seasonal time for the Mount Shasta volcano area but if you really want a hometown humbled experience go when nobody else does that way you can really get an idea for their food quality and their service when nobody's looking because nobody's visiting in the winter. Also, this is the original Black Bear Diner established in 1995 and currently with over 60 locations in 11 states. This is a wonderful place, and it's nice to have something decades old, original and any little tiny town of a population of less than 3,200. Please give this place a try and you'll be happy you're dead! 🙏🏻🙏🏻♥️♥️

All there food is amazing from there Friday all you can eat catfish to there amazing breakfast. Fast friendly staff who work great as a team!!

All there food is amazing from there Friday all you can eat catfish to there amazing breakfast. Fast friendly staff who work great as a team!!

We arrived in this beautifully, majestic city for a weekend getaway and were blown away by the hospitality of this diner! Britney served us with prompt coffee, service and genuine hospitality. The …

We actually came here two days in a row. First Saturday around 8am and second Sunday around 10am. Saturday for breakfast the restaurant was quite busy but we got a table quickly. Sunday the restaur…

Friendly staff, clean store. My waffle was nice and crispy. Plentiful parking and easy access to the freeway.

This original location is excellent! The waitstaff is super friendly and attentive and atmosphere is relaxed and comfortable. I had the weekend prime rib which was very delicious and reasonably price…

This original location is excellent! The waitstaff is super friendly and attentive and atmosphere is relaxed and comfortable. I had the weekend prime rib which was very delicious and reasonably p…

This original location is excellent! The waitstaff is super friendly and attentive and atmosphere is relaxed and comfortable. I had the weekend prime rib which was very delicious and reasonably pri…

This original location is excellent! The waitstaff is super friendly and attentive and atmosphere is relaxed and comfortable. I had the weekend prime rib which was very delicious and reasonably pri…

Convenient location in front of the mountain. Friendly service by the staff. breakfast was delicious with bacon, eggs and French toast

Very friendly staff, nothing was too much trouble. We hadn’t booked ahead but they seated us quickly. Fantastic food and very reasonably priced. Great atmosphere and unique decor. A must-visit if y…

Very friendly staff, nothing was too much trouble. We hadn’t booked ahead but they seated us quickly. Fantastic food and very reasonably priced. Great atmosphere and unique decor. A must-visit if y…

Sean McCamish

This is the original Black Bear diner?! That’s awesome. You can definitely tell, the food is really good and big portions. I had the Tri-tip dip with mushrooms and onions, it was so tasty. My family had the pumpkin pancakes, bacon cheeseburger, and Ham dinner cub size. Everyone was very pleased, we had great service. My only small complaint is the limited bathrooms with long lines and the obvious poor condition of the building. The popcorn ceiling was falling down in spots near our table. But don’t let that keep you from going. We will likely make this place a tradition every time we drive over this pass. Be sure you try the Mama, Papa, and Baby Burn sauces! So good.

Keegan Smith

This is the original black bear diner and it’s pretty fun! Really great decor and vibes, and the service was great. The food is decent, but worth the price! Very cheap and big portions, but not the best food, just decent. I think if you’re up here camping though or just driving through it’s worth it to stop in. It’s really neat. I will say the new cold brew was really good!! We will likely return if we go camping up here again just because it is a cute little experience. Oh also the bathroom was kinda icky.

Eric W

American comfort food diner. Very busy on holiday Sunday brunch time. Ran out of cinnamon rolls by the time we got there at 930, so most of us had to compromise. Basic cold brew was bitter, not impressed. Pancakes were delicious and hearty plates.

Subir Das

This restaurant with a nice ambience is the original Black Bear Diner. We had fish fry, chilly, avacado egg toast sandwich, and a sourdough cheeseburger along with wheat beer. The items were decent in taste and presentation. The choice was limited as a few items on the menu such as meat loaf, corned sandwich etc was not available hence one star less. Free parking area and clean toilets add to the convenience

+6

Maggie Chen

It’s a privilege to visit the original Black Bear Diner in Mount Shasta. This is my husband’s most favourite restaurant and his must-visit in Mt Shasta! It’s fascinating to read the owners’s story on the paper. I like the menu printed in a newspaper style-it’s very old fashioned and adorable. Reading the phrases curved into the bar stools is fun. There’s a tiny store selling the Black Bear souvenirs inside the restaurant. This restaurant is definitely a favourite among locals and visitors.

+15

Siddharth Warang

We were looking for a quick dinner before sleeping in early while we were in Shasta and found out the original Black bear was close by. It unfortunately didn't turn out to be quick as getting a table and later the food took a long time. The food though was pretty good for us. We had a Bigfoot Chicken Fried Steak & Eggs with a Huckleberry Lemonade and a Crispy Chicken Bacon Ranch Wrap. The Fried Steak and the gravy were great and the biscuits were also fresh. The wrap was pretty good as well, and the fries were fresh and crispy. The place itself needs a little cleanup, it's noticeably dusty with cobwebs and the furniture is a bit worn out. The food took a long time as the kitchen was overworked, but the staff were doing what they could. So if you're not in a hurry and don't mind waiting, the food is worth a try.

Yummy I recommend the chicken tenders and fries and the bathroom is kinda clean also cool gift shop and amazing fruit

Yummy I recommend the chicken tenders and fries and the bathroom is kinda clean also cool gift shop and amazing fruit

Yummy I recommend the chicken tenders and fries and the bathroom is kinda clean also cool gift shop and amazing fruit

Yummy I recommend the chicken tenders and fries and the bathroom is kinda clean also cool gift shop and amazing fruit

Yummy I recommend the chicken tenders and fries and the bathroom is kinda clean also cool gift shop and amazing fruit

The wait staff was excellent. The food was good. \nUnfortunately, the bathroom was not very clean and that put me off. It looked like it hadn't been thoroughly cleaned in a long time. It was unusua…

Coming from Oregon, where there just a few locations but none anywhere near us (mid Willamette Valley), I had heard about Black Bear Diner with glowing words. So on our San Fransisco trip, on our fir…

food was decent, price matched the food. portions was large. staff was nice and courteous. had the fish and chips. and tasted good. sweet loaded potato fries tasted excellent. i ordered my f…

food was decent, price matched the food. portions was large. staff was nice and courteous. had the fish and chips. and tasted good. sweet loaded potato fries tasted excellent. i ordered my food for…

food was decent, price matched the food. portions was large. staff was nice and courteous. had the fish and chips. and tasted good. sweet loaded potato fries tasted excellent. i ordered my food for…

I came in 3 mornings in a row for breakfast and was alway greeted with a friendly smile by my waitress. Hot coffee came almost immeasurably. My breakfast was exactly like I ordered. English muff…

I came in 3 mornings in a row for breakfast and was alway greeted with a friendly smile by my waitress. Hot coffee came almost immeasurably. My breakfast was exactly like I ordered. English mu…

Restaurant was seriously understaffed. wait times for seating extremely long and then another long wait to order. Food was poorly cooked - very dry and pretty much tasteless and some items l…

The food was okay. Restaurant could use a good cleaning. The carpet edges are full of crumbs and dust. bathroom sink is coated with soap scum. For the original unit it should e the shining example …

We like to stop here for breakfast whenever we are passing through the area in the morning. We've been here many times over the years. This time it was a late morning breakfast. The place wa…

A A

Our recent visit to Black Bear Diner was the worst experience we’ve had at a your chain of restaurants. Despite being excited to visit the first-ever BBD location, the reality was disappointing. We ordered hot tea, but it arrived cold, even in the kettle. We waited 40 minutes for our omelet and eggs with hash browns, only for the food to arrive barely warm. We understand the restaurant was busy, but the long wait and lukewarm food were unacceptable. To make matters worse, my plate had a salad with wilted lettuce and a piece of orange that looked like it had already been eaten. My boyfriend found a piece of plastic on his bacon, which was shocking. As the original location, this restaurant needs to significantly improve its food quality and service. This was, without a doubt, our worst dining experience.

Service was not great, food was below average and the food served was on the cold side. Pass

Service was not great, food was below average and the food served was on the cold side. Pass

service was not great, food was below average and the food served was on the cold side. Pass

Worst hot turkey sandwich and tri tip dip sandwich I have ever had!! The roast turkey had been fried on a grill until it was as stiff as a board. The dip sandwich was a joke. Au ju tasted like water …

Worst hot turkey sandwich and tri tip dip sandwich I have ever had!! The roast turkey had been fried on a grill until it was as stiff as a board. The dip sandwich was a joke. Au ju tasted…

Worst hot turkey sandwich and tri tip dip sandwich I have ever had!! The roast turkey had been fried on a grill until it was as stiff as a board. The dip sandwich was a joke. Au ju tasted lik…

Disgusting. Dirty. Literally several flies circling the dining room. Food and debris on the floor. Breakfast was inedible. Servers were working hard, but trying and failing to cover too many tables…

Disgusting. Dirty. Literally several flies circling the dining room. Food and debris on the floor. breakfast was inedible. Servers were working hard, but trying and failing to cover too many tables…

I ordered takeout and the girl on the phone was great. Customer service 10/10\nUnfortunately the club sandwich came with no more than 2 thin slices of meat and was 90% bread. \nI also ordered chick…

My sandwich was delicious but served 10 minutes after my husbands Cobb Salad that was served on a hot plate. Our waitress was sweet but the service was not good. \nOur second try to eat here, never…

Once again, blackbear diner disappoints in their service. We ate here a few years ago and ordered a huckleberry pie. However, it was not huckleberry, it was blackberries. Today we ordered chicken fri…

Once again, blackbear diner disappoints in their service. We ate here a few years ago and ordered a huckleberry pie. However, it was not huckleberry, it was blackberries. Today we ordered chicke…

Once again, blackbear diner disappoints in their service. We ate here a few years ago and ordered a huckleberry pie. However, it was not huckleberry, it was blackberries. Today we ordered chicken f…

The restaurant was quiet when we arrived mid-week around 1pm but we had to wait quite a time before we got any attention from the staff. They were slow to clear a table and slow to take our order. …

Food is good, a little pricey and the help is friendly, but, 3 DOLLARS AND 29 CENTS FOR A SMALL CUP OF coffee? Who sets pricing and why do they feel the need to rip off people that are unaware of t…

Steven

4.2 Stars is wildly overrating this venue. I wouldn’t feed the $25 steak to my dog. The black water was a sorry excuse for coffee, the staff were lazy and extremely rude, oh and get this.. the “fresh orange juice” was ONLY squeezed 2 hours ago😂. Absolute circus.

Paul Kim

We ended up coming here for the first time because there were no restaurants open after 8 p.m., and this place had the best ratings among the few options available. We ordered a kids’ menu and a children’s drink for our 7-year-old, along with a salad and a small tri-tip, plus two additional sides. The food was average. The ice cream that was supposed to be included with the kids’ meal never came, so we had to ask for it again. On the bill, the children’s drink was charged as a regular drink, and there was an unexpected $5 charge for the sides. Even though my child specifically pointed to the kids’ drink on the menu, they admitted it was their mistake but still charged the full price. They also added extra charges at the end without explaining the price beforehand, even though we ordered a small meal. Overall, it was an unpleasant dining experience, and we don’t plan to return. This left a negative impression of the entire brand.