Morgan Sanguedolce

Charlotte is my favorite cafe in the whole city. I’ve been coming here for years, have done my grad school work here, brought dates here, met friends and family members for morning coffees and pastries. Everyone agrees this place is the absolute best. The coffee is delicious, the food is amazing (they have a seasonal pumpkin spice cheesecake that’s to die for). Best of all the baristas are the kindest people— they remember the regulars’ orders. One time they had my coffee prepped before I walked in because my friend who I was meeting told them I was on my way. The owner Vinz let my friend and I take our grad photos here (pic added below!) If you’re looking for a third space on the UWS to work or read or chat or just hang with a hot drink, Charlotte is the place.

Justin Kim

My ultimate favorite coffee shop in NYC. Great coffee, friendly staff, and a cozy atmosphere. This place always brings good vibes whenever I visit.

Alyssa Camacho

I went down to the Upper West Side on Thursday and was on the hunt for a cute coffee shop. I'd seen Charlotte Café on Google Maps, and noticed the good reviews. When I went in, immediately there was pleasant music playing and a general warmth. Tina was VERY cheery and personable as she prepped my drink. I ordered a hot medium mocha with a shot of hazelnut and a shot of lavender. It was absolutely DELICIOUS and I definitely plan on visiting again!

Scott Bettigole

I can’t say enough good things about this cafe. The food and drinks are high quality, but the service is really what sets it apart. Angel and Erdi are legends — they handle everything flawlessly and even have managed to memorize everyone’s usual orders. It’s an impressive and personal touch. Great food, great coffee, better people.

Connor Dent

I had a chocolate croissant and espresso shot. Great experience. Nice staff. The owner Vince was an incredibly nice guy. I lost my book at the cafe and he used the security cam footage to help me find it. I am also grateful for genuinely caring staff in a busy city.

Horst Telser

We were in New York over Christmas and New Year's and found Cafe Charlotte right near our hotel on our very first day. They serve a great breakfast and excellent coffee. The team is very friendly, the service is fantastic, and the cafe is always busy. We went there almost every day and can highly recommend it. Thank you to the team at Cafe Charlotte, you're amazing!

Eric Rivetna

I’ve had a range coffees here from flat whites to cold brews and everything is always excellent. The staff takes the time to remember you frequent often enough. I’ve also been lucky enough to get a free pastry to try now and then and they’re always excellent. I will continue to be a customer here for the long term.

Manan Singh

Personally, Charlotte Cafe is one of my favorite cafes in the UWS. The vibe is very cozy, comfortable, and relaxing. It can get busy at times but if you snag a spot, it is a great place to sip coffee and read. I would also highly recommend their Dirty Chais and Chai Lattes! And shout out to the servers, Tina is fantastic! They're all super friendly and accommodating.

Jaime

If you're looking for genuinely good coffee and fast bites without compromising on quality, this is the spot. Their espresso drinks are consistently excellent & you can tell they care about their craft. The coffee is smooth and flavorful, not the burnt, one-note stuff you get at chain cafes. Beyond the coffee, they've got a solid selection of quick food options that actually taste fresh. Whether you're grabbing a pastry, sandwich, or something sweet, everything feels thoughtfully prepared. It's the kind of place that gets the fundamentals right, good beans, attentive prep, and a tight menu. Perfect if you need a quality coffee and a proper bite before heading out. Definitely a neighborhood gem.

Kayko

I am so gross out and cannot believe I ate this. I stop by this morning at 95th location and grab my usual, ice latte and decided to try the lemon cake. It looks so moist and tempting. My first bite it tasted dry, and offer my friend a bite. That’s when I saw it when she was holding it up, the molds under the cake! This is so disgusting and unacceptable. I am hoping we do not experience any health issue consuming this disgusting pastry. This is a serious health issue. It saddens me the food looks perfect on the outside but cannot trust the set up. Do you check the pastries before serving them or throw away the expired ones?!