Angie Mok

Nice decoration, very attentive and excellent customer service. We ordered 6 hotpots, birthday person is free. Great restaurant, for people that like to eat a lot and different flavors this is great restaurant! It was delicious! Highly recommend

+16

monicaa

Great location for a birthday dinner with a large group. They accept walk ins and reservations and staff is always helpful and friendly. The service is quick and they get your orders in quickly. The food is fresh and good and the sauce bar has a lot of options.

Zerlina Lin

AYCE Hot pot & BBQ: One of my favorite in the area Love their tomato broth as it is well seasoned. It has a strong authentic tomato flavor. The server was wonderful and attentive. Lunch is not as busy as their dinner rush.

+2

All the food was fresh and delicious. When you first arrive, they take your jackets and put them in a plastic bag. After they’ll ask you what soup base you want. I called ahead to ask if they have bbq anymore, and they told us they didn’t do bbq for a couple months already. The meat was fresh, and everything was nice. Even though it was hard to get the waiter and there were a few flies, we had a great experience. I would visit again! The drinks were fresh and good too. I hope I eat more next time.

Came as a party of 7 on a Saturday night. It was packed, per usual. We made a reservation for 7pm and still had to wait ~35 min for an available table! We got seated at a large table upstairs. Everyone here gets individual pots, however if you're a party 6+, the extra folks are likely sharing a pot with someone. We order our hotpot items off iPads + beverages are an additional charge. Servers are prompt and clear finished plates efficiently. Their dessert was a yummy mango jelly pudding. If it's someone's birthday, that person eats free, as long as there's a party of 4+. If there are 2 bday people, the party must be 8+. Standard + reliable hotpot spot in the neighborhood that's always packed for a reason. Great AYCE price with plenty of standard hotpot options. Lots of neighborhood regulars!

AYCE hot pot/BBQ with a decent selection. We had the hotpot only for $30. The food is pretty fresh and good. It is well priced for what you can get. There is plenty of street parking. Will be back to try their BBQ one day!

Reade Melgar

Good falcon food. Watermelon juice very Watermelony in a great way. Made my boss sauce and cooked my foodziz in that broth.

ALEXANDER ZHORNITSKIY

Had my b-day there. 8 people. Private room. All was good. Just wish there was waiter service for each table. Not like all food goes to 1 table and I have to redistribute it after myself

+2

Iryna Shchukina

We really enjoyed our visit to this BBQ place. The atmosphere was great, and the food was excellent — we especially liked the way the grilling was done right in front of us, which made the experience even more interesting. However, one thing we didn’t enjoy as much was being told there was a 2-hour limit for staying, and then being asked to leave, even though there were still plenty of free tables. That part felt a bit unnecessary and took away from the otherwise pleasant experience.

+14

ES SK

Has a great theme or decor. 4 stars because parking can be a hassle, so definitely make a reservation. But it’s worth it. Fresh, all-you-can-eat goodness at affordable prices. Plus, the cozy vibe with karaoke in the background? Perfect for a fun night out. Bonus: they’ve got both hot pot and BBQ options.

Ying Ng (Nalylstyle)

We visited this restaurant with the concept of AYCE hot pot and BBQ grill, recommended by a friend. We tried the AYCE Hot Pot for $29.98 per person. The service overall was good; our server was attentive despite being quite busy attending to other tables, and the food arrived promptly. We were seated at the last table next to the station with plates and utensils. As servers frequently passed by to grab items, we requested a spoon from a lady with short hair, possibly in her 40s, who was a bit rude. She tossed the spoon onto the table with a noise that startled me while I was eating. There was no apology, just a casual delivery with an attitude like, 'Here is the spoon, and I don't care.' We observed that she did not smile throughout her service at other tables, and fortunately, she was not our assigned server. Later, we needed to ask another server, a man, for two more spoons. He did the same, placing them on the table with a similar noise. Unfortunately, we noticed that one of the spoons was dirty, leading us to wonder if they might need to improve their utensil handling practices. Since I have not ask my server for utensils, I'm not sure if she possesses the same skills. The Bone Cylinder Soup Base we ordered was excellent, and almost everything on the menu, especially the fatty beef, was delightful. However, the disappointment came from the shrimp and clams, which were not as fresh. I hope they can offer other kinds of desserts. Even when we are pretty full, there is always room for dessert. Our server suggested something like pudding, but I'm not quite sure. The taste was rated 2/5 Despite the minor service issues, we highly recommend trying this place for its delicious offerings.

+10

This was at the 86th St location and it was honestly the worst experience I’ve had. Everything was fine at first, but then a server moved my belongings without saying anything. I had placed my things next to the connected booth table, and one of the servers just picked them up and moved them back to my seat without letting me know. I understand if they needed the space, but at least communicate. Later, we noticed that one of the lamb meat platters looked greenish. We told them about it, and they just took it away with no apology. After that, no one checked on us or came back to take our order. The service the whole time was horrible. Very disappointing experience. Please do better.

mariami gabadze

I visited for the first time and mentioned it to the staff, asking for some guidance on how to order. Unfortunately, I didn’t receive the warm or helpful welcome I was hoping for — I expected a bit more initiative from the team to assist first-time guests. We ordered our food: the broth was completely unsalted, which was disappointing. The meat was okay, and the shrimp were very tasty. Everything else was more or less as expected. Near the end of the meal, I was told that I could get sauces from a special station — but at that point, it was too late to enjoy them. When I asked to take the leftovers home, they told me it would cost extra, which felt unreasonable. Overall, I left feeling quite dissatisfied with the service and experience. Sadly, I wouldn’t recommend it for first-time visitors.

Luca Rossitto

I come here every now and then and am very familiar with this restaurant but recently the business practices are very disgusting to a long time customer. I came here with a friend on an empty day and ordered a very small amount of food for the HOTPOT, not only once i went to pay was the register lady rude, but after i paid forced me to pay more saying “oh tips are actually required” right as i was about to leave through the door with no gratuity charge mentioned anywhere on the check just an optional tip. Then when i tipped charged me 3x my tip and wouldn’t budge until i told her a million times i wanted to tip lower. The whole thing they’re doing where they invent all these new rules out of thin air is ridiculous as in the last 6 months this place is unrecognizable. definitely not coming back with this horrible service

Matthew Walsh

If you aren’t Chinese don’t go here ! You will be treated like a dog !! They gave us dirty plates and dirty utensils. The food wasn’t even good and the lady rushed us out rudely while we were still trying to eat. I recommend don’t come here ! Save your money and time.