Ankita Sunilkumar

It's a good casual place at a great location. The try hot demi baguette is just so comforting with the butter and preserves. Mix that in with the delicious latte, and you are all set. We also got caprese, gazpacho and a chicken sandwich. Try it out!

I had a delightful breakfast sandwich and some delicious iced tea here. It's very convenient right by the PATH station at the World Trade Center. Some of the chairs are missing their foot rests. But otherwise, things are very nice.

Panhathai Pongtong

Stopped by the Epicerie Boulud near the PATH station in the Oculus for some holiday pie! Chocolate Bourbon Pecan Pie: Very chocolatey but, for my personal taste, it was too sweet. Great for anyone with a serious sweet tooth who loves a rich, decadent chocolate and pecan combo. Pumpkin Pie: Definitely the winner of the two! A better balance of flavor.

Raj S

Ordered some cakes today and it was just exquisite . They had a raspberry syrup / flavor inside . Tasted soooo good . Chocolate filling was so good . Was soft inside and very good taste . Almost tasted like black chocolate 🍫 good service and quick checkout . They also have other stuff like tarts , croissant etc . Good overall 👍👍

+3

Mahjabeen Rahman

While touring the World Trade Center, decided to stop by Epicerie Boulud for a quick coffee break. Unfortunately, I ended up having the worst matcha latte of my life. The taste was off, and lacked the smooth, rich flavor that a good matcha latte should have. On the upside, the ambience was pleasant—a nice spot to relax amidst the hustle and bustle. But given the disappointing drink, I can't say I'd be eager to return.

+3

Honestly used to love this spot for a quick grab and go. But quality has gone down severely for how much they’re hiking up the prices. I have no issues with the drinks but the food itself is not worth it. Recently, they raised the price of the breakfast sandwiches from $6.50 to $8 and I was fine with that until I just stopped in this morning and saw they raised it yet again (within a month’s time) to $10. Really disappointed.

We ordered coffee and croissants, which were good, but we couldn’t even finish them because we were kicked out at 7 p.m. as the café was “closing.” They serve you at 6:50 p.m. and throw you out like you’re trash at 7 p.m. with no respect for the customer. Shameful.

CJ Coney Island

This used to be a 5-star spot a few years ago, but unfortunately it has gone downhill. The biggest issue now is the staff. The employees were noticeably rude, and there was a clear communication problem. Service felt rushed, dismissive, and unprofessional, which is disappointing for a place with this reputation. As someone with a background in marketing, I can say this is exactly how you lose loyal customers. Good food alone isn’t enough — clear communication and respectful customer service are part of the brand experience. When that breaks down, so does the perception of quality. With proper staff training and a renewed focus on customer interaction, this place could regain what it once had. Right now, it’s a shadow of its former self.

Nigara Nametova

Very disappointing and concerning experience. Dirty tables and floor. It seems that the café uses extremely low-quality milk for cappuccinos, possibly even spoiled. Our family ordered lattes and cappuccinos, and within about 30 minutes all four of us started feeling sick — nausea, vomiting, and strong stomach pain. This lasted for several hours. What makes this situation even more serious is that one of us is a breastfeeding mother. This was by far the worst coffee shop experience we’ve ever had and a serious health concern. Please be cautious when ordering here. Management should definitely check the quality and freshness of their products throughout the day, not just once.

Sofia Parra

I tried to order a coffee a few minutes before 8pm, but they said they were no longer serving it. What made the situation even worse was the staff’s attitude — they were rude and even mocked me for wanting to buy a coffee. Completely unprofessional behavior.

Victoria Choi

First and last time to visit any of Epicerie Boulud stores. I bought a baguette for $5.50, it was around 6pm. Oh boy, it was way too stale. Still tried a few pieces, and for the rest was made into garlic bread. Too hard to eat, so ended up throwing it away. What a waste of money. Can’t believe they could sell that stale of a baguette to customers. Disappointment.

Andrew Perez

I had an awful experience at Épicerie at the Oculus last week. I was visiting with my family from Argentina, and as frequent guests of Chef Daniel Boulud’s restaurants (I’ve had the pleasure of meeting him and his lovely wife on several occasions), I was shocked by the treatment we received here. At the bar, my wife and I were served by Javier, who displayed a very disrespectful attitude. He was yelling at staff members and, to my surprise, appeared to have alcohol on his breath. When I asked for his name while writing this review, I was astonished at how unprofessional he had been—not only toward us but also toward his colleagues. At one point, he stormed off to the back, leaving us without assistance. Thankfully, a kind and professional lady stepped in to help us, and I’m grateful for her attentiveness. Unfortunately, the negative impression left by Javier overshadowed the experience. When my wife asked to correct an incorrect order, he responded with even more attitude instead of resolving the issue. It’s very unfortunate, because I do enjoy Chef Boulud’s restaurants and have always held them in high regard. However, I will not be returning to this location again, especially after witnessing such unprofessionalism from management-level staff.

Laurie Spencer

Eh, today was my last visit. Doing high protein, so I've been picking up a couple of boiled eggs with a garnish of greens at this place. $3.81 up until last week. Yes, it would be cheaper to boil my own, but convenience. Paid today, and the price has leapt to $4.90. In a week. 30%+ increase. Egg prices are nothing like they were a few months ago, so there is no reason for that but greed. I found such an increase offensive The place has tempting baked items, but I don't eat them, and I don't care for Lavazza coffee, so I am done there. They won't fail over the loss of my five bucks, lol, but just watch out for sneaky giant price jumps.

Emon Miah

She doesn’t know how to how to give customer service. And they said their coffee is Italian but no it’s a lie. Teste is not good.

Ethan Olivarez

I don’t know what possessed me to step into this place on my lunch break, maybe poor judgment, maybe hunger-induced desperation. Either way, I regret every second. First of all, the service was slow. I ordered something simple and it still took forever. When it finally came out, it looked like someone dropped it on the floor and decided, “Eh, good enough.” The food? Bland. Dry. Confused. Like it didn’t know what it wanted to be when it grew up. I’ve had better flavor from chewing paper. The atmosphere was depressing, like a dentist’s waiting room but with a worse vibe. It smelled faintly of burnt disappointment and broken dreams. Safe to say, I left hungrier, angrier, and slightly concerned about my digestive future. If you’re considering going here, do yourself a favor: don’t. Go literally anywhere else. A vending machine would be a Michelin-starred upgrade.