Tsm_football Ben

First time here amd the Staff was absolutely amazing specifically the young lady at the front with the tattoos she explained everything and was super friendly. Will definitely come back and recommend giving it a shot

Vinnie Barranco

First time I’m here stop in about just walking down the street going to Times Square and was hungry with the family. Let me tell you what a Great Pl., Customer Service was phenomenal. Very clean place. We will be visiting when we come back for a summer excursion into Times Square.

Sasha Rosa

The employees here are amazing and their customer service is wonderful. I brought them a large order due to an issue on website. I felt guilty for giving them a large order but they accommodated quickly and efficiently.

Empress Jae

I was excited to find this Potbelly location. I was greeted by a group of friendly, courteous, professional and enthusiastic workers Jalil, Savannah, Giselle & Ibrahim. Jalil, was very patient with me and knowledgeable of the products. He's very polite and engaging. I went with his recommendation and purchased a combo. The chicken pot pie soup 🍲 is delicious 😋 and I'm thankful for his recommendation! I'll definitely visit this location again and I hope this awesome crew is working 💪🏾. I wish you all well, keep being great and pursue your passions fervently! The only issue I had was the receipt was not legible whatsoever! The ink should be replaced immediately as I could not take a picture for my Fetch app. Hopefully, this issue is resolved soon as it could be frustrating for customers.

Susan Reece

All the employees were absolutely wonderful. I walked to several places looking just for a slice of bread to give my daughter for an unsettled stomach. They allowed me to purchase some bread. Amazing job and helping a momma out. I returned to order the sandwich “A Wreck”. Very good fresh bread and plenty of meat and toppings. I would eat here again. Sometimes having friendly employees pays off.

Lina Y.

Great staff and customer service. Tables are usually kept clean when I visit. And food is always fresh. Location is large, with lots of seatings, hence the 5 stars rating. My only complaint (which is not relevant to the rating)- When I order food through Uber Eats, it is occasionally missing. Either food was mistakenly picked up by someone else or it’s stolen. Is there a better way to monitor who is actually picking up the food at this location? I prefer going up to the counter to provide my name everytime I have a pick up.

Mike Ortiz

Amazing subs! Get the wreak, it’s their signature sub with different meats. The place is an old fashion Sandwich shop and have a fast an efficient process to get customers in and out. Right when you walk in through the revolving door you know this is gonna be good and it is. I got the wreak with pickles mayo mustard oil lettuce tomato and it was perfect!! If you want a good New York City sub go to potbelly.

+2

Graham

Cool place and really attentive staff. Nice decor as well. Got a veggie melt and took it home with me and it travelled well also a dreamy fudge thing which was very tasty as well. But limited on the veggie options but still tasty and a good atmosphere overall. Clear signage on what the menu was/deals as well which was a bonus.

Shaniece Degazon

Coming from nj this is honestly the best sandwich shop ive been to in a while. I highly recommend the avo turkey sandwich. All the ingredients are fresh and its doesnt break the bank. They also have salad options so the whole family can eat here. The original size is filling enough.For a sandwich and chips i spent $13.59. Big seating area to enjoy as well. Paid metered parking nearby

Tiffany Kesden

I love their fireball sandwich (meatball plus chili off their underground menu). That and one if their always soft sugar cookies, is a perfect meal. The only downside is that it's a but expensive (upwards of $10 just for the small version of the sandwich) so I can't get it too often, but that just makes those rare times I do a special treat!