Probably one of the best experiences I’ve had. Food was great and service was better.

Very nice atmosphere! Went here for lunch after visiting one of the museums on 5th Ave. There was no wait at the time we went, but it filled up quickly! I would recommend the Spaghetti Pomodori e Basilico! Had a great time and will come back again!

Lovely location with nice overlook on rooftop. Food is great! Service welcoming and fast

I dined in their outdoor seating area, which was kept toasty warm with overhead heaters. The service was prompt and the food was delicious. I had the spaghetti squash stuffed with sauteed vegetables. and would highly recommend! Will definitely return.

Service, atmosphere, food, presentation, all superb.

Great cozy atmosphere! Quick and attentive service. We had the meatballs and Buffalo Mozzarella pizza and I recommend both!

We very much enjoyed the margherita pizza and the bruschetta. Service is friendly and attentive . The restaurant is quaint. Great location close to the Met and just a few minutes from the Guggenheim.

+6

The food is excellent. The service is gracious. The seafood risotto had twice as much seafood as risotto; the sauce was very tasty. But it is accessible only by a stair. You should not book if you have a frail or handicapped person.

The place had a positive and relaxed vibe. The seating arrangement was a bit crowded - chairs and tables too closed. The food came fast and were satisfactory. Staff were snappy and polite.

We’ve been here before and this place is fabulous. The pizza is the best I’ve had in NYC. Skip the street pizza. This pizza is divine. The San Marzano tomatoes, the Italian crust, cooked in a wood fired pizza. Divine

We stumbled on Serafina after visiting the Metropolitan Museum. It was absolutely delicious. Alexa was fantastic and the service in general was amazing. Highly recommend stopping by for lunch or dinner

Always a great experience. Staff is so nice and food is delicious. The tiramisu is always soooo good!

The experience at Serafina was 5 stars from the moment we walked in the door, were escorted to the beautiful Tuscan style third floor covered Terrace and were welcomed by Henry. He gave an exquisite smile and amazing service. The food was just incredible. Highly recommend!🌟🌟🌟🌟🌟

Wonderful service. They found us a table quickly even though most were reserved. The wine and food were delicious. Highly recommended!

We had a wonderful lunch at Sarafina. Tasty Salads and fantastic pizza. We tried three versions and all were quite satisfied. Good wine as well

Ambience was amazing, especially to watch a NYC rainstorm pass by on the top floor dining area. Risotto with truffles and the lasagna were super delicious. Ended the meal with a perfect tiramisu!

+6

First time here. It was highly recommended by another mom while we waited to put our name on the waiting list. The food was delicious. The ambience was perfect and comfortable even when every table was occupied. I love the decor of the space as well. I'd love to go back and host a gathering there in the future.

Great food! Great service. Cute restaurant!

Uhmazing. Food was gorgeous, we ate upstairs which is really cutely decorated. I used to live in Italy and the food is definitely on par with real Italian cuisine. The Truffle ravioli was SO good. Staff were wonderful, especially our waitress Selena, and the bar girl down stairs (whose name I didn't get but was awesome). If i had more time I'd come back!

There is no elevator! The view on the 3rd floor is excellent but be prepared to climb a narrow set of stairs. Since it is narrow, you will have to maneuver the people coming down. Their meatballs are spicy and their gnocchi was fresh and excellent.

A few weeks ago we spent the day at The MET and then walked here. It was our last day in NY and we were looking for a good place for a last meal. This place did not disappoint. It is such a beautiful location. You enter and walk up a curved stairway to the resturant which is on the second floor. We sat near the windows where you can look out into the city. I had this pasta which was recommended by the server as her favourite one. The pasta was so fresh and the flavour sooo delicious (see photo). It was about 20 USD, if I remember correctly. My mom only got a Caesar salad with salmon but she loved it as well. The flavour of the dressing was nice. My dad ordered pizza and my brother got Calzone. The pizza was basic with tomato sauce and cheese, etc. but my dad really loved it. They gave bread to start which was mediocre, wished it could have been warm. And the service was friendly enough. But we still had an amazing experience with the delicious food and view.

Serafina fabulous pizza delivers an unforgettable Italian culinary experience. From the warm ambiance to the authentic flavors, every aspect of this restaurant is top-notch. Impeccable service, mouthwatering dishes, and a truly enjoyable atmosphere make it a must-try for Italian food enthusiasts.

Serafina 79 in the Upper East Side is a true gem. The Italian food is simply amazing, offering a delightful array of flavors and perfectly cooked dishes. The service is impeccable, with staff who are attentive, friendly, and knowledgeable about the menu. The dish choices are extensive and cater to all tastes, ensuring everyone finds something they love. I highly recommend Serafina 79 for anyone looking for an exceptional dining experience in New York City.

We are visiting NYC and this was the perfect place to stop by after visiting the Met. We got the rigatoni al bolognese and penne alla vodka and both were delicious. The atmosphere was calm, the wine was delicious, and they had a nice candle that added to the atmosphere. Santiago was very kind, had a good attitude, he deserves a bonus ;) Thank you for making our trip special!

MY FAVORITE IS THE TIRAMISU. PIZZA AND PASTA ARE GOOD TOO.

Serafina Chicken Salad is the perfect light lunch to enjoy! Everything about it was amazing!

So cute, so fun! Definitely seems to be a YOUNG crowd of diners.. overall, 10/10

My wife and I visited during the Christmas holidays and went without a res shortly after they opened on a Saturday. Fortunately, they had room for us, so definitely make a reservation if you can. My wife had the 4 stagiani pizza (topped with tomato, mozzarella, mushrooms, artichokes, pesto & prosciutto), and I had the RAVIOLI DEGLI INNAMORATI (ravioli with lobster). Both were absolutely delicious! Out of all the restaurants we ate at, this was one of my favorites! Unfortunately, I didn't snap any pics of the food, but it was definitely good!

Great experience, food was delicious and well served. Our waiter was great, and their service was pretty quick

Great service and delicious food! A must visit in NYC!

Cute place close to the Metropolitan Art museum. Good food, especially the beef Carpaccio and the Meatballs. Delicious sauce. I did not get to try the pizza, but I liked this place enough that I'll be back and try the pizza next time I'm in the upper East side!

Very accommodating! Was able to tweak my order. Side are big enough to share and delicious.

We recently had a wonderful experience at Serafina! We visited on a Wednesday evening and were seated immediately. The ambience was lovely, as was the staff. We had the burrata and prosciutto appetizer which was incredible - easily some of the best prosciutto I've ever had! We ordered the gnocchi and steak and potatoes entrees. The gnocchi was perfectly tender and the sauce was delicious. The steak was initially overcooked, but the staff corrected that quickly and the properly prepared cut was tender and delicious. I also had an amazing espresso martini here that will be hard to match taste-wise! Overall I definitely recommend this restaurant if you are looking for reasonably priced Italian food near Central Park.

I wish I knew the name of our server because he was phenomenal! The spicy penne aka vodka with burrata was delicious . Loved the atmosphere and I thought the pricing was great for the UES.

Superb. The atmosphere was exactly what my daughters and I needed after a long day of walking. It was charming, quaint, welcoming and warm. The service was great and the food was out of this world.

+1

One of my all-time favorites! The original neighborhood haunt / OG location. Been going to this spot since I was 11 years old. 30 years later, it still hits well! Food and service are consistently amazing.

I came here with my friend for her birthday and we had an amazing time. All the food was fresh and service was amazing. Our server was Lucy and she was the only one covering a big area of people on the terrace. She is an amazing waitress. Definitely coming back

My friends and I traveled to New York City for what we jokingly called a “food vacation,” and Serafina was at the top of our itinerary. We chose the 79th Street location for Thanksgiving dinner, and the experience was nothing short of exceptional. Levi, the manager, greeted us with a level of hospitality that felt both effortless and rare. He selected a remarkable wine and guided us through the menu with the kind of insight that turns a meal into an occasion. The prosciutto and burrata appetizer, an indulgence I’m still thinking about days later, set the tone for an extraordinary evening. The pastas he recommended were beautifully executed, and the traditional Thanksgiving turkey was so tender it practically dissolved in our mouth. The ambiance was warm, intimate, and reminiscent of an older, nostalgic New York What distinguished the evening most, though, was Levi himself. It was our first Thanksgiving spent away from family, and he created a sense of belonging that felt genuinely irreplaceable. His kindness and attentiveness transformed the dinner into something far more meaningful. We’ll absolutely return, and we’ll be recommending Serafina on 79th to every friend visiting the city.

I was born and raised in Italy. The food from this restaurant sent me back to Italy 🤩🤩. Everything I had was authentic Italian. The meatballs were excellent (especially the marinara sauce omg), pizza was just as good as the one in the pizzeria across my house in Italy…tiramisú was divine. If that wasn’t enough, service was excellent. They treated us with courtesy and everyone was very efficient. Do yourself a favor and go eat at this location!!! 🇮🇹🇮🇹🇮🇹

What an amazing place to eat at on a sunny day! It was such a joy to see the colorful and cheerful decoration of the restaurant. I recommend that you reserve in advance mainly because there’s no waiting area and you will end up having to queue on the narrow staircase leading up to the restaurant (not very comfortable). Luckily, we did have a reservations so we sat down immediately. The staff was very friendly and the service was quick! We were a party of 3 and we shared a margherita pizza (without olives) and we each had our own pasta dish: 2 of us had the black truffle ravioli dish and I had the Paglia E Fieno (fettucini with creamy tomato sauce). The pizza was phenomenal from crust to toppings! The 2 other people with me LOVED their ravioli dish and I also loved my fettucini dish. What I liked about my fettucini dish is that the homemade fettucini itself was really special and the portion was very generous! I ended up not having dinner that day! Highly recommend this place!

+1

Delicious food and love the atmosphere! Multilevel joint with excellent Italian cuisine. Shared some plates with gal pal and an excellent bottle of wine! Dessert was fabulous too and would def recommend! Had wine, appetizer (burrata and cherry tomatoes) and incredible ravioli with butter and sage. Yum!

So happy they offered a vegan option and it was delicious! Cocktails were perfect too!

Stephane Beraud

I'm very glad that I was able to visit this upscale Italian restaurant. I ordered the Farfalle Al Limoncello and the Cacio E Pepe. Everything was prepared very well and the service was great as well.

Abdi Aidana

Peak service and just wonderful atmosphere!! Really liked this place! Definitely will come back for my next nyc visit!

Heidi Christie

Wow, so happy we found this place! We went after our trip to The Met and the atmosphere was so welcoming, amazing low romantic lighting, beautiful tables. The food was brilliant. The tiramisu blew my mind. The tartare was utterly delicious. Amazing experience.

Esfira Shakh

Long awaited and definitely over due to see this wonderful chain and try their Italian cuisine. The menu is simple and not too overwhelming, the staff is attentive and truly accommodating a family of 5 with no reservation. The pizzas are truly delicious and a must try with their perfectly thin crust and toppings. The tiramisu was good, classic and was devoured in a few seconds. Would highly recommend to try if you’re in town or just in need of something delicious and hearty.

+1

Devon Pimentelli

Super cute location. Great menu. High prices though. The bruschetta was really good. The penne arrabbiata was amazing and felt like a lot more pasta than I was expecting. I didn’t think it was spicy, but the waitress did mention it and the person I was with thought it was spicy. It was expensive, but worth it for the vibes and great food.

Randy L

If you love spicy food, stop here for a pizza. Habenero peppers are the not so secret ingredient. We loved it. Be sure you really like it spicy because this one is hot, the only places that usually mean it are thai restaurants. We didn't have a reservation and were seated on the rooftop terrace which was kinda warm. They also take inkind which is an app that let's you earn 20% back when you pay your bill. Great deal!

Devon Pimentelli

Good vibes. Great food. My friend and I split the penne arrabiata and pizza with prosciutto. Def recommend.

Jodi Gardner

Tiramisu is the best I’ve ever had! Definitely get a reservation. Would love to come back when in town. Everything tasted great.

Oscar Fonseca

Serafina Pizza was a great stop while touring Central Park. The Italian food was excellent, and everything we tried was full of flavor. The upstairs area is beautifully decorated to look like a garden, but it’s all indoors, which makes it a perfect escape from the weather. The entrance is a bit hidden from the street, but it’s worth seeking out. The waitstaff can get a little overwhelmed, especially with how close the tables are, but they’re attentive and work hard to make the experience enjoyable. Definitely a spot I’d return to.

Cody Kamlley

Had an amazing experience at Serafina in New York! The service was top-notch attentive, friendly, and made us feel welcome from the moment we walked in. The pasta was absolutely delicious fresh, flavorful, and cooked to perfection. You can tell they take pride in both their ingredients and presentation. Definitely a spot I’ll be coming back to, and I highly recommend it to anyone looking for authentic Italian food in the city

Josephine B.

We had dinner here after adventuring around The Met. It was about a 10 minute walk from there and a perfect place to stop. The pizza is really good with a lot of variety. 🍕

Erin Richman

Bruschetta and the margarita pizza were fantastic. So fresh! Atmosphere was relaxed, airy and pleasant! Great find.

Edward Jimenez

Serafina never disappoints! From the moment you walk in, you’re welcomed by a warm, inviting atmosphere that feels both elegant and relaxed. The staff is incredibly attentive and friendly, striking the perfect balance between professional and personal. The food is consistently delicious—fresh ingredients, beautifully plated, and bursting with flavor. Their pasta is a standout and the thin-crust pizzas are crave-worthy. Great wine selection, too, with something for every palate. Whether you’re out for a casual lunch, date night, or dinner with friends, Serafina offers a consistently exceptional experience. One of my go-to spots on the Upper East Side!

m. j

We went this evening on Christmas Eve so it wasn’t completely full. The food arrived quickly and was hot. Our server was attentive and professional. We ordered the margharita pizza, lobster ravioli, lobster tangilioni,and mushroom ravioli. Everything started wonderful! Great service, amazing food, great atmosphere, Will definitely return.

LOR D

Cute and cozy. Located on the second floor this location is rather small but comfortable. The service was fast and friendly with a nice menu to choose from. We tried their mozzarella avocado and tomato salad and pasta in pink vodka sauce accompanied by a love martini. Food was good.

+2

Enjoyed my dinner here. Started with the arugula salad. The dressing was too sweet for my liking. I would have preferred the usual lemon olive oil dressing for the salad. My pasta(aglio olio) was d…

Enjoyed my dinner here. Started with the arugula salad. The dressing was too sweet for my liking. I would have preferred the usual lemon olive oil dressing for the salad. My pasta(aglio olio) was…

I had a great time as Serafina's as usual. I've been here a couple of times right after visiting The Met. The food has always been good and the service as well. We ordered the steak medium rare and…

The food was amazing and the tiramisu is absolutely to die for. The service was pretty average but I have no complaints. The ambiance is great, I loved the decor and the overall vibe of the place. …

My go to location in NYC. Great service great food great wine and bubbles and great people watching. Walking distance in my neighborhood! Some tables are a little close together but I just ask to w…

Delicious food and beautiful ambiance! Service was great even though they were very busy. Get the salmon crudo, it's amazing!!

Delicious pizza in an intimate candlelit setting very near the MET. After a wonderful night visit to the exhibits, we were excited to have dinner with a seat near the window. It was perfect!

Delicious pizza in an intimate candlelit setting very near the MET. After a wonderful night visit to the exhibits, we were excited to have dinner with a seat near the window. It was perfect!

My husband and I had a great dinner at the restaurant. The service was friendly and efficient. Food and wine were very good. Highly recommend.

My husband and I had a great dinner at the restaurant. The service was friendly and efficient. food and wine were very good. Highly recommend.

My husband and I had a great dinner at the restaurant. The service was friendly and efficient. Food and wine were very good. Highly recommend.

My husband and I had a great dinner at the restaurant. The service was friendly and efficient. Food and wine were very good. Highly recommend.

We had Caesar salad, buffalo mozzarella pizza, and tiramisu, and everything was excellent. The service was great too - not just by our waiter but also every other waiter stopped by to top off our wat…

We had Caesar salad, buffalo mozzarella pizza, and tiramisu, and everything was excellent. The service was great too - not just by our waiter but also every other waiter stopped by to top off our…

We had Caesar salad, buffalo mozzarella pizza, and tiramisu, and everything was excellent. The service was great too - not just by our waiter but also every other waiter stopped by to top off our w…

We had Caesar salad, buffalo mozzarella pizza, and tiramisu, and everything was excellent. The service was great too - not just by our waiter but also every other waiter stopped by to top off o…

We had Caesar salad, buffalo mozzarella pizza, and tiramisu, and everything was excellent. The service was great too - not just by our waiter but also every other waiter stopped by to top off our w…

All pasta dishes were excellent. Very nice dining area on 3rd floor. Service was attentive. If you save room for dessert, chocolate mousse cake and vanilla gelato can’t be beat.

Stopped for a light lunch and enjoyed great salad and pizza. Good and friendly service. Nice atmosphere with nice views from the second floor.

Stopped for a light lunch and enjoyed great salad and pizza. Good and friendly service. Nice atmosphere with nice views from the second floor.

Serafina’s never disappoints! What a great place to eat and relax after a visit to one of the fabulous nearby museums! Pizza was tasty, the farfalle al limoncello superb! The drinks and deserts we…

The food, service, and atmosphere were 5 star, all the way. I had pizza, cappuccino, and tiramisu. I will be back!

Loved all of our dishes, great service and a lovely evening. Gnocchi in Pesto was amazingly creamy and flavorful. The Tagliolini with Parma was so pleasing as well...will come back for sure.

The staff were excellent. Atmosphere was nice. My criticism would be that it is very high priced for portion and quality. $19 for small personal pizza is too much. Bottled beer $7. Average is usually $5.50 . But nice place.

Food was great, we had a couple different things and my family enjoyed them all. Portions were average, and prices were alright. Staff was friendly but didn’t come by often. The restaurant was beautiful, we were seated near the very top and I loved how everything looked. Overall it was also clean and spacious enough.

The food was great but small portions and the seating is very tight. There was also a chilly draft but also I think this is reasonable prices for the area and its super close to the MET. I wouldn't recommend this place for large groups of people. The lemon pasta and cocktail were amazing.

I know their name says fabulous pizza, but I’ll definitely recommend trying their pastas. The linguini with clams was amazing, simple yet full in flavor. The spaghetti bolognese was delicious as well. Fast service and the place is nice and cozy. The bread wasn’t anything special hence the four stars.

i ordered their spicy penne a la vodka. the dish was overall pretty good— it met expectations but didn’t exactly exceed them. the pasta had a great al dente texture and the sauce was creamy and had a slight zest that made it very appetizing. i also ordered their tiramisu which was delightfully creamy and had a rich coffee flavor. it’s not the most outstanding italian place, but i’d overall still recommend trying this place out

Are around 4 on Saturday no problem getting a table but it was busy and great atmosphere at service. Bruschetta had fresh tomatoes and basil, wonderful! Pizza had crumbled sausage, mushrooms & fresh basil excellent! Service was prompt and friendly. Only critique was some areas could have been tidier. Would visit again.

I had low expectations going in, and was pleasantly surprised by 2 wines by the glass I sampled; a brunello and pinot grigio. The Caesar salad with salmon was excellent with the salmon fresh and cooked perfectly. A bean soup was adequate. A creamy dessert was within expectations and a feta salad with watermelon and arugula was also very good. For lunch on a rainy day, the place was perfect.

Pizza was good. Meatballs not so much. Worth the money 🤷‍♂️ Nice spot, 3rd floor was too hot to sit in in the middle of the day

Delicious food! White wine was delicious. They like to turn tables fast, not a place if you don’t want to feel rushed! They wanted to take my plate when I had my fork still in my hand! Oh well it was delicious and cute atmosphere!

Efficient handling of walk-in diners. Attentive and polite staff. Nice high ceilings in the 3rd floor. Our VIP pizza was thin crusted to our liking with sufficient tomato sauce, mozzarella and basil; however, it wasn’t as tasty. Our food got cold quickly.

Great place to stop in for lunch. It was nice and quiet, with a great view. I highly recommend the risotto, it was the best I’ve ever had. The staff were very friendly also!

My first time at one of these establishments, stopped by on a whim and by the aroma. Was seated relatively quickly even with a full house. We were served relatively quickly and stayed until closing. Salad: delicious, Salmon: delicious, wine selection: fantastic. 8/10 I’ll return until I’ve tried your entire menu

Overall, a good experience. The terrace was very special atmosphere wise and service was good. For the price point, the value of the food was good. Though it was not necessarily super special. It got better as you ate more, but was overall still left with an experience that was on the upper end of an average dining experience, hence 4 stars. For tourists, likely a great place to check out and better than what is in the suburbs. For a New Yorker, I felt it stands out more for the decoration, less for the food.

Charles Wayne Dub, Jr

The food was good, the artichoke salad was delicious, the pasta was great, atmosphere was nice, easy to find a seat around 3 pm on a Friday.

+3

Esmeralda Tello-Morano

It was easy to book dinner for a Monday evening. Book to eat on the rooftop terrace, it's air conditioned and beautifully decorated. Their prices are expensive for pasta and pizza but you are spending for the atmosphere and location. An easy walk to the MET. The gnocchi was good. Their lobster ravioli is the real star on their menu, but it is a small serving for a $30 dish. The margarita pizza needs more basil and roma tomatoes, it should not include olives on the pizza. Their pistachio cake crust was soggy and it didn't taste fresh. Service was attentive. Overall a nice place after a long day @ the MET. Try the pistachio and coffee chocolates at the Parisian chocolatier next door!

We stopped here for pizza, I got the VIP and it was truly the most mid pizza I have ever had. My boyfriend got the napoletana and it was so crazy salty it was almost inedible. $26 each pie that bad i…

We stopped here for pizza, I got the VIP and it was truly the most mid pizza I have ever had. My boyfriend got the napoletana and it was so crazy salty it was almost inedible. $26 each pie that b…

Very disappointed. We ordered the "classic Cesar salad" nothing classic about this it tasted like like lettuce with mayo. Then we ordered the vodka pizza and it was edible, but that's it because it…

Very disappointed. We ordered the "classic Cesar salad" nothing classic about this it tasted like like lettuce with mayo. Then we ordered the vodka pizza and it was edible, but that's it because it…

Just perfect after a long day at the MET. Only 6 min walking distance. Staff friendly and quick service. Lasagna was rich in flavor and you need a salad to balance it. Margherita pizza perfect for …

Fresh and tasty food. Quick and friendly service. Everything we ordered was perfect from salad to pasta to pizza. Seating is right, but still enjoyable.

First and last time I’ll be dining at this spot. Came for opening time. Seats and tables were filled with food and crumbs—this was not after a full day of people dining so I guess nobody thought to wipe things down prior to opening. I needed to replace my fork 3x before I was able to get a clean one as well. Food was okay—pizza was decent, and the chicken milanese was fine but bland. Place is decorated nicely and was very busy for lunchtime— if only they knew how to clean the place up. Waiter wasn’t very attentive. At the end he tried to push us to scan the QR code at our table to pay for our meal but we then realized that there was an additional fee to use this online platform—so beware of this (it’s not an expensive fee but more so the principle here that they try to push for it without mentioning additional fees). After requesting a physical check that didn’t include the additional platform fee, we began to get questioned by the waiter, who was hesitant to hand the physical check over. Just not an appropriate way to handle the situation. Overall, not worth it—things were handled poorly and not very clean.

Hello!!! Well looking a restaurant for a quick bite in the afternoon while waiting to go to the met, serafina popped up... We sat in the upstairs dinning room. Asked the waitress if I could charge my phone for a few minutes and the answer was no. That is really nice customer service. May be the manager dont let them be accommodating to the guests. We saw the server twice. To pick up the order and to cash out our check. Silverware was dirty. Employees eating in the tables next to us. Food was average. Look at the photos please. No offense to the culinary staff but the ravioles looked from a supermarket box. Simply we not feel home. We eat and left in less than forty mins. See yall soon in our next trip!!!

Food was just good or ok. Nothing to brag home about. Waited 45 minutes just to cash out. And all the silverware and glasses were dirty and dusty like it was sitting there. It's definitely a cool spot to eat but I was disappointed by the food taste and service. Maybe next time it will be better.

The pizza is good, and it's an institution. It's conveniently located by a number of museums in Central Park. Reservations are recommended if you're coming during busy hours. Unfortunately with a new crop of pizzerias coming up, like Keste, this pizza doesn't stand out as much as it used to. If you are a fan of thin cracker style crust, you'll enjoy. Don't forget to ask for the chili oil as well. Service was great.

Yes the service is amazing. Lots of staff who are so polite and accommodating. However this is another freezing restaurant. The chilly wind from outside diffused into the dining room every time someone arrived at street level below. Only go if it is warmer than 10 degrees outside.

Service excellent, tables super close together. You can definitely follow your neighbors loud conversation. Didnt realize you had to climb stairs to enter - is there a mobility entrance for those who cant do stairs? I dont think there is anything on website warning of this. Food is very expensive for being salty and over cooked. Excellent waitstaff though.

Emily Liu

Extremely mediocre. Do not get the lobster ravioli. It does not really taste like lobster, they give very little lobster in each ravioli, and also don’t give very many ravioli. The portion size is smaller compared to other dishes. The truffle pizza was also not very worth the price in my opinion. It has a strong truffle flavor, I’ll give it that, but. The cheese was solid and not very melted, and there wasn’t much to the pizza except the solid cheese and truffle flavor. Gnocchi was pretty good, nothing special though. I liked the truffle ravioli and other pizza. Atmosphere is really lovely, great lighting and decor, especially on second floor. Service is good too! Overall would not come back because the food is not worth the price.

+1

We walked here after going to the Met Museum a few weeks ago. In short, the pizzas were okay, just expensive. Service was horrible. ambience was nice. We ordered a bottle of wine right off, and aft…

We walked here after going to the Met Museum a few weeks ago. In short, the pizzas were okay, just expensive. Service was horrible. Ambience was nice. We ordered a bottle of wine right off, and aft…

only two of their pastas are homemade- so it's pretty expensive for store bought pasta. pizza was average. restaurant is dirty- bathroom was dirty, walls were dusty and yellow benches were stained …

only two of their pastas are homemade- so it's pretty expensive for store bought pasta. pizza was average. restaurant is dirty- bathroom was dirty, walls were dusty and yellow benches were stained …

only two of their pastas are homemade- so it's pretty expensive for store bought pasta. pizza was average. restaurant is dirty- bathroom was dirty, walls were dusty and yellow benches were stained …

mediocre and overpriced. Confused how the Serafina chain still survives. So many better Neapolitan style pizzerias in NYC. Service was good tho. Should have listened to the mediocre reviews but needed an outdoor dog friendly place in the area.

Not very good. The bruschetta came on 3 slivers of rock hard toast, and the ravioli and pizza didn't taste great either. Both came out at room temperature which ruined any chance it had of being good.

We got a couple of pizzas - both lacked seasoning in the base. Flavor profile was average or below. Gnocchi was undercooked and kinda cold and on the contrary the ravioli was served piping hot which burnt my mouth. Seemed like frozen ravioli that was microwaved and added to a sauce. Food was average, could be better with either guidance from better chefs or some self innovation from the chef and cooks currently there. Service was below average - The service manager was rude enough to not greet us and only talk to the staff that was seating us, we saw him a couple of times while in and out and the guy had negative body language. Our waiter seemed to be in a hurry to go back near the kitchen then attending us. Atmosphere was good on the lower floors but we were seated on the top floor which wasn’t as good as the floors below. Place has potential but lacked motivation and soul !

Ordered Spaghetti Carbonara and tiramisu. Spaghetti carbonara was really, at least for me, TOO salty because of the bacon on the top. I had to leave all the bacon on the plate. Also, thinking of the price of the pasta, it only had spaghetti, sauce, bacon, and parsley. However, the tiramisu was very good. Service was okay, didn’t pay attention to what I asked for such as printing receipt after payment. I had to ask separately. Also, I sat at the two people table, and the tables were too close to the tables next to you so you could hear all the conversations, other people’s purses touching, etc. Would not come again.

The service left a lot to be desired. We were seated at a table extremely close to others, surrounded by people, even though there were other tables available. The space was so tight that the servers could barely walk by without bumping into us. We ordered a burrata and it came without toast, and we had to ask the waiter to bring the complimentary bread since it wasn’t offered. It was freezing inside the restaurant, with everyone wearing jackets, and they only turned on the heater when we were already about to leave. My friend ordered clams and wasn’t given a plate for the shells, so we had to take one from a nearby table. She also ordered a Coke, which took forever and was never brought.

Mehri Gulamova

We were disappointed with the service, so we left a smaller tip. Our server then confronted us about it, which felt rude and unprofessional. After we explained, she essentially told us to leave—as if it were her own restaurant. The food didn’t redeem it either: the pasta was average, and the Aperol Spritz was nothing to write home about. Overall, not worth the hassle. If i dont like the service, i wont tip 20% period.

The worst restaurant. The staff is not polite. The manager is not managing at all. The food is terrible like eating salt.

The worst restaurant. The staff is not polite. The manager is not managing at all. The food is terrible like eating salt.

The worst restaurant. The staff is not polite. The manager is not managing at all. The food is terrible like eating salt.

This pizza was straight from the dungeons! I, Reek, have never had such a deplorable experience of dough which made me stench. It made me feel nauseous and yet unsatisfied. \nMy master was not happ…

One of the worst dining experiences we've had in New York.\nWe ordered pizza, kids pasta, penne, and filet mignon -- all were bland, poorly cooked, and far below the quality you'd expect for the pr…

One of the worst dining experiences we've had in New York.\nWe ordered pizza, kids pasta, penne, and filet mignon -- all were bland, poorly cooked, and far below the quality you'd expect for the pr…

Came here craving pasta... left with trust issues.\n\nApparently, the pasta machine was "broken"--a tragic twist that the staff delivered like it was totally normal. That's like going to Starbuck…

Came here craving pasta... left with trust issues.\n\nApparently, the pasta machine was "broken"--a tragic twist that the staff delivered like it was totally normal. That's like going to Starbucks …

Came here craving pasta… left with trust issues. Apparently, the pasta machine was “broken”—a tragic twist that the staff delivered like it was totally normal. That’s like going to Starbucks and b…

Came here craving pasta… left with trust issues. Apparently, the pasta machine was “broken”—a tragic twist that the staff delivered like it was totally normal. That’s like going to Starbucks and…

One waiter was uptight. He got annoyed when one of our party didn't want water, he also got annoyed when we didn't want dessert. When paying the bill, which was split, the tip was miscalculated at …

Just ate here. Plate is small, you have to order at least 2 to serve one person. And price is huge high. Flavor is just so so. Not recommended. The water glass is dirty my daughter just saw the print on the glass. There is also a strong bad smell in there. Terrible

Unfortunately, I had to leave. Under the ADA, service animals must be allowed to accompany their handler in all areas of a public accommodation where customers are normally permitted and may not be segregated or assigned to a specific seating area. I requested a table that would allow my service dog to lie safely and comfortably, but we were seated in the middle of the restaurant with no reasonable space for him to settle, and the staff refused to relocate us. This resulted in denial of equal access and is not compliant with federal service animal regulations.

I had a disappointing experience with the hostess at Serafina Upper East Side on Friday evening around 5:45 PM, 2/27, and I would not recommend coming here for a pleasant time. I politely requested to be seated at one of the open two person tables on the second floor. Despite several tables being available and being appropriately dressed in business casual for an after-work dinner, the shorter hostess repeatedly insisted that I go to the third floor, without offering any explanation. Even after I expressed a preference for a corner table on the second floor, the request was dismissed. I chose not to escalate the situation and went upstairs, but the interaction felt unnecessary and awkward. A simple explanation or more courteous communication would have made a difference. Basic hospitality sets the tone for the entire experience. Additionally, I found the food to be overpriced and average in quality. Overall, not the level of service I would expect.

Alireza Mehrtash

One of the worst dining experiences we’ve had in New York. We ordered pizza, kids pasta, penne, and filet mignon — all were bland, poorly cooked, and far below the quality you’d expect for the price. The service was just as bad: slow, inattentive, and unaccommodating. They even refused to let our 10-year-old order from the kids menu, which she actually wanted. Water came without ice, which summed up the overall lack of care. I don’t know whether the Google reviews are inflated or fake, but the Yelp score is much lower and probably more accurate. Would not recommend to anyone looking for good food or hospitality.