Stephanie Inskeep

Really nice Standalone Starbucks! Lots of seating outside and inside. Friendly Baristas. Made our drinks perfect.

Mariana H

I always love Starbucks and customer service at this location is always incredible, however, the barista I had this evening was impeccable. She made me and my friend feel so valued as a customer, had an incredibly friendly personality, and introduced us to different drinks that we would have not otherwise tried. I have never received the amount of excellence in customer service anywhere as I did this evening with Briana. Kudos Starbucks for hiring such great people.

Gemini

Looks can be deceiving. The store looks like a postage stamp from the outside, but inside it roomy and bright. Stopper by at about 1:00pm, the staff was friendly and efficient.

Patricia Mamadeus

I just wanted to take a minute and shout out an employee, her name is Emily and she has been working at this location for years. I'm so happy that she still works there and look forward to going there so she can make my drinks. She's always so pleasant and kind and makes awesome drinks everytime! The entire team is great!! I love my local Starbucks ♥

Nicole Whitney

Been to many Starbucks all over. This one is always very welcoming and professional. The service here is top star and I always enjoy their artist signs. The manager Ursela, Barista Emily and staff is always cheerful when i come in.

James Dickson

Re done up dated Star Bucks. Made a error free drink. Can't beat that

Thomas Brock

I drink black coffee only. This is an incredibly difficult order for Starbucks. After ordering black coffee I often have to wait 5 mins while they make more advanced drinks first. Nearly every other coffee place will hand you a black coffee promptly. Something about the coffee tastes off. Since most people order sugar drinks the coffee quality is not great and or not brewered properly. Additionally this place lacks a sense of place and has limited seating.

Neil Shapiro

There was only one other table occupied with three people in the place. And this was the loudest coffee shop I've been to in a very long time. I had to really focus to hear what my friend, across the small table for two, was saying. This was due to a combination of poor inside design and a large staff behind the counter who were loudly communicating constantly, the loud machines making drinks (for the drive through). I've always been a fan of Starbucks coffee but I will never go to this one to have a coffee with a friend again.

I went to ths Starbucks this morning, the staff kept walking by the register without any acknowledgement og me standing at the register, the only one that paid attention was the individual at the drive-thru window that waved. The staff, at least 4 behind the counter, didn't say hello or ask for me to wait, they just kept walking by ignoring me. Rude staff and will not ever come here again, I will continue patronizing the Starbucks in Schenectady where the staff is always friendly and smiling.

Shelby Stoodley

Very poor customer service. Extremely immature staff. Customers wait very long before even being acknowledged. Drinks are put on the counter without the customers name/or drink being called which leaves many people touching other people’s drinks every 2 minutes wondering if it’s their own order. Very sad for a coffee shop in a nice town like Niskayuna.

Eli Sha

My coffee was amazing but the staff weren’t some of the girls will laugh at you for not saying a word right in the drive through it was really mean.

Mohammed Asif

Not sure if this is a Venit Refresher or Venti Foam. This is the amount of drink I get when I ordered a refresher. Not going back there again. Total Ripoff!!!!!