Michelle Wallace

This was the better McDonald’s compared to the one on Alondra. However certain hours are just terrible especially since the prices go up and wanting to get paid more. The store inside doesn’t get the upkeep it needs. Tables don’t get wiped down. Floors look dirty at times. The trash cans don’t look like they check on it. And if you’re in the drive thru and they tell you to go to the second window don’t . I waited 8 minutes for a medium mocha frappe. I had to walk in with my receipt and ask for the coffee. Especially when they don’t clean the machine and tell the people it’s not working. The bell on the outside doesn’t seem to work. But the first window you come to normally does move quickly. The play center that’s in there is nice but kids do get aggressive and I’ve seen parents get really upset instead of just asking or talking it out. It is small to move around in. But the service can be improved here. I don’t believe in paying workers more to do so little. Especially when they get an attitude because they don’t want to do the job.

I went to get McDonalds after a long day the machine didn't work so at the paying area the worker took my order he was extremely rude and didn't listen to order I was nice to him and he was very rude…

Service isnt good had to wait 30 minutes to pay for the food with no line flys are everywhere

Service isnt good had to wait 30 minutes to pay for the food with no line flys are everywhere

service isnt good had to wait 30 minutes to pay for the food with no line flys are everywhere

Service isnt good had to wait 30 minutes to pay for the food with no line flys are everywhere

if i could give 0 stars, i would. today (11/05/25) i went in with my family & had breakfast inside w them. two tables behind us was an elderly man who i later found out was blind, asleep and leaning …

if i could give 0 stars, i would. today (11/05/25) i went in with my family & had breakfast inside w them. two tables behind us was an elderly man who i later found out was blind, asleep and leanin…

My wife want to order two fish sandwiches in order fries when we got the fish sandwich at home there was no cheese or even the sauce on the sandwich. The only thing the right one was the fren…

My wife want to order two fish sandwiches in order fries when we got the fish sandwich at home there was no cheese or even the sauce on the sandwich. The only thing the right one was the french fr…

Went to the Restraurant an order the breakfast deluxe spoke to the manager Eric regarding my previous order. That the order before had no bacon. He was not apologetic at all, placed my order when I…

If there is a zero or negative rating, then this McDonald's definitely deserves it. Using the McDonald's app to order is also a big mistake. The app charges you money but there is no way to ask for…

Absolutely unacceptable service. The girl taking our order was completely rude and unprofessional. We initially placed our order just fine, but when we tried to add chicken nuggets for my nephew, s…

EVERYTHING!! They got our order wrong, messed up everyone else's order, shouted rude comments to their customers, didn't fill our drinks all of the way, gave us only 3 napkins, told us a customer s…

This location has extremely slow service. Especially after hours. I waited for over 30 minutes and never got a chance to order. Finally I left.

This location has extremely slow service. Especially after hours. I waited for over 30 minutes and never got a chance to order. Finally I left.

There was lousy customer service, ordering online and canceling my order. The Manager was rude. I tried to reorder my food and told me that the breakfast was over and they could not do anything abo…

I'm a 911 EMT on an ambulance and waited in line walking with 2 cars ahead 10min before dinner ended. They took over 20min for those 2 cars and said I couldn't get dinner when I came around. Then t…

Every time I come here the people are absolutely the RUDEST people imagineable.\nThey always get your order wrong,the foods always tasteless & the fries are almost always stale. AND THE ICE CREAM M…

Worker was really rude when I went in I would have went threw drive threw but of course only one side was working and the line was all they way to the street I only ordered 2 drinks and it took 20 …

Rhoderick Garcia

I ordered mcdelivery by uber I ordered upgraded to large but I received medium doggy old fries.. I’m not expecting 100% hot because it’s delivery bunt I received a cold fries…I called and explained to them and they want me to pick up the fries .. that’s why I ordered delivery because I cannot pick up..

Carmen Garcia

Horrible drive through experience. I went in using my app trying to use a code and the worker kept saying it was invalid and kept rushing me and then told me to go the front and once going to front he was no help instead pressure me to order and looked at me like if I was dumb even when showing him the code . Had to leave this place without any food and my deal code going to waste and then he had a certain tone.

James

This location is one of the worst. Food tastes the same as any other location but it’s the staff that make this place shine. If you were to pick all the rejected candidates from all the other fast food places and put them under one roof this is where you would find them. Complete failure of a management team to let these people ruin your store. It’s McDonald’s so I’ll go back to lowering my expectations.

Fernando J Berrios

The drive thru is a nightmare. It always takes over 45 to take your order. And it is not the amount of orders they have to make but their speed and management. Everything brakes here all the time, from card readers to drive thru screen. Everybody seems mad and not friendly. By the amount of people coming here every day, this should be one of the most profitable stores, but many cars end up leaving instead of waiting to get their order, and there are plenty of other fast food places around with faster and better service. I only come here whenever I forget why I stopped coming to this store. And I love McDonalds. This is a bad management issue. On top of that, most of the time i get my food cold.

Danny Quach

This McDonald's card reader is apparently never working, and they will 8/10 times ask for cash

Brittany B

trash. idk how ordering in store is but on the app… i had my order delivered and the nuggets were missing. it was just a 6pc happy meal for my kid and i only received fries and the juice box. i had to order a 10 piece nuggets separately RIGHT AFTER and I was still short one ranch cup.

Arreola

Never give the orders right and they don't answer the phone

Rebecca Pest

Our fries were cold, our burgers were cold and our drinks were flat. That pretty much sums it up. Wait, it was also expensive and looked like it was put together by people who couldn't care less.

MANILAGIRL710

If you're into McDonald's fries don't come to this place. This is the 3rd time we visit this place even though its just near our house for the reason that their fries are always cold and not fresh. I wanna give the benefit of the doubt for the last time hoping their service change but unfortunately. The reason we dine it to get it fresh, but what is the use. Also, some food packaging/box are very greasy. Very disappointing.

Angelina Josey

Good morning Mr. Cesar Chavez, I'm the gentleman who just ordered one number 8, 4 has browns, 2 apple pies and 2 frappes. I'm not going to waste my time to go back to your store, but my order was missing 2 has browns and my large coke no ice. It would help to have someone that speaks and understands English over the intercom, and in window number 2 have extra ketchup and napkins ready for customers, not just the dusty ketchup packages that are on the window sill. Me not going back to your store allows me to give you this great review. Thank you

Oswaldo Cardenas

Today, on my way to work, I decided to place a mobile order simple baccon biscuit sandwich and a large macchiato. The sandwich was ok just that the Baccon was a bit crispy, but I can deal with that it was the macchiato that had me frustrated. Not only did they ask me to move to the last window, and I waited for 5 minutes to get the macchiato without an explanation or approximation of wait time. Once I got the macchiato, it was cold and tasted, disgusting no flavor, just cold water with creamer. I understand that machines break down, so I would rather had them told me that they would give me my money back or choose another item, not just had me wait and give me this nasty macchiato.