Wendy's
Burger · Norwalk
Ofertes disponibles
Sigues flexible, estalvia més
Sigues flexible, estalvia més
Sobre Wendy's
At Wendy's Norwalk, we serve up fresh, never frozen beef burgers that bring people together. Inspired by our humble beginnings as a backyard barbecue stand, we've grown into a fast-food burger chain serving classic favorites like chili and baked potatoes. Our team is dedicated to providing warm hosp...
At Wendy's Norwalk, we serve up fresh, never frozen beef burgers that bring people together. Inspired by our humble beginnings as a backyard barbecue stand, we've grown into a fast-food burger chain serving classic favorites like chili and baked potatoes. Our team is dedicated to providing warm hospitality and speedy service, making every visit feel like a friendly gathering. Come taste the difference at our Norwalk location, where the simple pleasures of burgers and sides come together in a welcoming atmosphere that's easy on the wallet and good for you.
Què diuen els clients de Wendy's
Wendy's in Norwalk receives generally positive reviews, with many customers praising the fresh food, friendly service, and clean environment. The $5 Biggie Meal, spicy nuggets, and chocolate frosty are popular choices. Some customers report long wait times, especially in the drive-thru.
Plats populars
Ideal per a
Tip: Consider dining in to enjoy the clean and comfortable atmosphere, including the fireplace and sofa seating. Be prepared for potential wait times in the drive-thru during peak hours.
Services
Què veure a prop
Dades de Wikidata
Explora els voltants de Wendy's
Wendy's es troba a Norwalk, envoltat de llocs d'interès cultural i històric. Aquests són alguns dels punts més destacats als voltants.
Patrimoni Històric
- Paddison Ranch Buildings (A 380m) — historic building in Norwalk, California, United States Lugar inscrito en el Registro Nacional de Lugares Históricos
Parcs i Jardins
- Norwalk Park (A 815m) — park in Los Angeles County, California, United States of America
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Preguntes freqüents sobre Wendy's
Opinions de Wendy's Norwalk
Really like it here, clean and cool staff also. Does get packed though so that definitely tells you something.
They cooked the bacon good, it was crispy, I purchased the jr bacon cheese burger and it was delicious! I'm sending all the blessings they could receive 🙏🏻🙌 thank you Wendy's restaurant 🤗
Went back in and got 2 of the new bourbon bacon cheeseburgers... finally someone started doing this.. this is what fast food was missing.. Wendys🏆 got this right for sure.🥇That jalapeño chicken sandwich is 🔥. But this burger with the bacon and the bourbon sauce. I'm writing the review 2 days later but now I gotta go get a couple more. 🍔🍔🍔 Gonna be going back for that again. Forgot how much better the food tastes here over mc⚰ or any of the others (except for 5 guys and in & out.)
Just stoped by for lunch and got to say WOW the staff is doing a wonderful job on helping all the customers, I tip my hat to them. Overall the place is pack...really it's pack so that means the food is way too good. Harry Irvine California Air Conditioning
Order was taking longer than usually, I completely understand. As I waited the Manger offer a free frosty and upgrade my fries. The staff here were friendly
I love those nuggets are better then Mcds Mcds was my favorite 🤷♀️You people got to stop seeing these places. Hot food serve not cold ...except the ice cream .
Went to the original Wendy's man one of the best burgers I've ever had it was a pleasure to get a Wendy's Burger that tastes like a Wendy's Burger 🍔 some Wendy's for short this is a good one.. I had the Dave's double.. FANTASTIC N FRESH FRIES WERE BOMB TOO!
Seriously confused. Hot hamburger with cold cheese on top? Green, I mean green crunchy lettuce and red tomatoes?? Who makes fresh burgers anymore? This place did, best fast food cheeseburger ive had in a while!!
The gal working the drive through was absolutely lovely today. And as always the food was great. Wendy's has the most amazing salads. Check them out!
Place is clean. Fast service. They always get our order right and everyone is friendly. Spicy nuggets are what my kids have me coming here for.
Staff was courteous and very helpful. We sat in these really comfortable sofa chairs next to an electric fireplace. Food was delicious too.
I really like the quality of the burger and fries at Wendy's. I usually get the Biggie Bag, which gives you the double burger, fries, chicken strips and drink at just the right proportions so you're not stuffed but fully satisfied.
Wendy's salads are really delicious. My favorite is their Chicken Berry Burst Salad. Today I bought the Chicken Apple Pecan Salad-which I'll have for lunch tomorrow. For the money they are worth it and for the taste, they are fantastic!
Sneaky Awsomness. When I was going up in 90's Los Angeles suburbs we all knew "Wendy's was gross" Now as am adult somehow Wendy's has become the best national fast food burger chain. The BEST
The food service at the drive thru was quick and accurate with our order, despite a long line at the drive thru On top of that, the food and everything came out well done! Just a heads up: this Wendy's is under construction so it's strictly drive thru
Excellent customer service at this location. There was a young man working the drive thru who absolutely blew my mind with his politeness. If I could've tipped him somehow I would have. Outstanding service. The food is same Wendy's taste. Have yet to have an issue here with food quality.
I stopped by this Wendy’s location in Norwalk and had the crispy chicken sandwich! It was the first time I’ve had it and it was so delicious and I will definitely get it again. The staff was very helpful and friendly. The restaurant was also very clean.
Been stopping by for a quick bite after church on Sundays. Love the 2 for $5 chicken nugget 10pc n Dave's single burger combo. Burgers n chicken qinga are always fresh and hot. Both very tasty. Can't go wrong with this deal.
Staff here are great! Always fast and accurate service! Big plus for me is that the drive thru has no height restrictions so I can bring a tall vehicle through.
Went to Wendy's today. Was in the drive thru, and went to purchase my food, but didn't have enough funds in my account. My card declined, i was embarrassed, because it didn't go through. The manager looked at me, and said please take your time. Let me know when your ready. I apologized to, he said no worries everything ok.. finally got the money together, and it went through .. The manager really did amazing customer service I really appreciate it..
That biggie bag saves my life when I'm running low on cash or forget my card and only have a few bucks in my pocket. But when I do buy big I get the pretzel burgers they are absolutely delicious I only want pretzel buns now .
We went through the drive thru so I'm not sure how the atmosphere is. The burger i got was well prepared, although it reminded me of their old commercials, "where's the beef!" But I did get a small burger but I didn't think the meat patty would be that small. The server was helpful and the service was quick
Best customer service I've had at a Fast Food chain in a very long time! They were very helpful with my large order. Highly efficient with getting it out to me. Everything was accurate, nothing missing and nothing incorrect. My order was a "togo" order and the gentleman even helped me carry everything out to my car! The food was so tasteful, warm and satisfying. Thank you so very much for everything! Other fast food places need to step up their game.
Can't go wrong with this Wendy's. The food is good and the staff is so quick at the drive thru. I've been inside and they do take a bit of time to get your order to you but it's because they're dealing with the drive thru which they manage really well compared to other fast food chains. The staff is really nice and the manager is really friendly. He asks everyone how their day is going. Highly recommend this location.
Awesome service, great food.
I visited this Wendy’s location at Norwalk boulevard and imperial highway tonight and the service i received went above and beyond any fast food restaurant that I’ve previously visited in my 28 years being alive. First off, the young man that took my order at the drive up ordering board was very friendly and patient. The man at the window when I payed and received my food was also very friendly. The French fries were out of this world amazing they were very fresh and not salty like a lot of fast food places make them. My spicy chicken sandwich was also amazing and the Coke Zero I asked for was cold and refreshing. Please give all of these employees a fair raise as they all deserve it.
My Adopted Mom an I enjoyed our visit. Robert was amazing in helping my mom in her choice on the menu. Thank you Robert for your help and management for hiring people like Robert, I recommend this Wendy's location
Nicely remodeled. Very clean and prompt in receiving my order. Everything was done correctly. Very exciting for me as I am a very fussy eater. Friends lunch the same, correct, fresh. We are definitely going back. Just a little bit difficult getting there.
Only drive thru when visited. The drive thru entrance, and parking lay out is weird and confusing.I hope management can do something about it, or at least find a way to signal it better, not only for Wendy's, but for the rest of the businesses.
I just get a chocolate frosty whenever I get a chance and it's always good.
Dined in during a busy lunchtime. Even with many people at the counter, the cashier (liseth) was patient when I had multiple questions because I wasn't familiar with the menu options. (I haven't been to a Wendy's in over 10 years) The food arrived hot and the 🍟 fries were especially good. Not over or under cooked. I had to edit this review because as I was leaving I decided to try a frosty! (The flavor connected to the Netflix show, Wednesday) It was incredibly good! Overall a really good experience.
So I walked in early in the morning maybe 9 or 10:00 not sure and I want to decaf coffee although they didn't have any they had great deals on sausage breakfast two for $3 I think for a sandwiches pretty cool
Food was fresh and ready in a timely matter. Service was friendly
Love wendys and their deals they have, plus can never go wrong with their spicy nuggets!!! I love em
How cool is a fireplace with comfy seating inside of a fast food chain. This particular Wendy's is really nice inside and out. It's always clean, speakers work at the drive through and the staff always friendly.
I ordered a hamburger. It came with double patties. The square shaped burger patties are so meaty and flavorful. Prices are reasonable.
Was here in June of the Coronavirus pandemic in the evening. There were about 9 cars in front of me in the drive-thru but the line moved steadily. It took about 10 minutes from the time I got in line to place my order, pay, receive my food, and be on my way. It tasted great and I was very happy!
Wonderful dining experience. Very clean fur fast food place, clean restroom, all you can drink soda machine, friendly polite staff that smile. Across street, but a long block, from court house, social services, and Norwalk AMC. Plenty of parking although kind of shared with Jack in the box, and Denny's. Quick service for must part, lunch time does have a lot of people. Not super big for parties but big enough.
I tried their cheese burger, a junior one with the onions and everything on it. It was great french fries are good. I'm gonna go there. Try their other items that they have tender chickens. I think i…
I tried their cheese burger, a junior one with the onions and everything on it. It was great french fries are good. I'm gonna go there. Try their other items that they have tender chickens. I t…
I tried their cheese burger, a junior one with the onions and everything on it. It was great french fries are good. I'm gonna go there. Try their other items that they have tender chickens. I think…
I tried their cheese burger, a junior one with the onions and everything on it. It was great french fries are good. I'm gonna go there. Try their other items that they have tender chickens. I thi…
I only have the fries here, but they were piping hot very well cooked. They have very clean restrooms as well and the dining area is very well-kept. They have easy on and off access from imperial H…
Went early in the night before work . Someone said they had the world's best French fry. So I had to try . They are not the best! But they were ok better than the rest.
My favorites are the chili, baked potato, My son likes the Asiago chicken sandwich i really enjoyed the apple walnut chicken salad( lots of feda cheese if you like that)😋🥗 this location has a cute cozy area we sat at, with a digital fireplace🔥🔥🔥if you use the App you can enjoy some offers🤗
Wendy's are all basically good . i got breakfast this morning through the drive through. The chicken honey biscuit is really good . I got the combo which comes with seasoned patatos and your choice of drink and for me that was coffee . Price ? $ 5 .69
I will update this with the missing star when you stop closing for being understaffed. I LOVE WENDY'S and I enjoy eating inside not outside. So please work on that for everyone. Wendy's burgers and fries are the best in town. The nuggets are real chicken and the smoothies are the bomb. Come and enjoy my american Pippi Long stocking looking girls food that is fresh and tasty. Sincerely Jesus Banda's honest reviews.
Really good food fast and easy to notice shouldn't be to far from wherever. Good place to go if you're hungry, I like the fries
I love the Free Style Coke machine they have. I took one star off the rating because they ran out of large cups and gave me a medium but charged me for the large. They did ask if I wanted my money back I just asked for 2 extra chicken nuggets as a make good. Also some of the flavors in the Coke machine had run out and they did not have replacements on hand. How hard is it to order your supplies so you don't run out?
I ended up grabbing the French toast and some sausage patties the patties were a big square that was nice for my kids but to be honest my kid wasn’t impressed . the French toast was tasteless saved by the syrup and the sausage tastes like it was in water so I wouldn’t go back for that but the restaurant appeared to be clean we couldn’t get inside to eat due to lack of workers calling in but they were polite and courteous in the drive through and my son who likes another restaurant French toast he didn’t even eat it all
Clean and tidy. This store is run by a good manager, only drawback is sometimes the newly hired people get stuff wrong or give you a rude stare if you have any requests.
I like this Wendy's. It's just been remodeled. Staff is friendly. Parking lot and drive thru a little small and strange. Always busy. Food is good except there are times that the French fries and nuggets have been sitting there cause they made too many. Oh and no WiFi.
I'm about customer service, which was great. The food at Wendy's is usually consistent to me. This is why the branch gets four stars. I will recalibrate my experience about this location after I revisit again.
I gave them 4 stars because they gave me extra chili cup but forgot to give me a dressing to my salad
I want to drive through, I went for the new Taki Burger. It was pretty good the staff were pretty accommodating and nice
I just left the Wendy's in Norwalk on Imperial. After they tried to pass off a six piece chicken nuggets as a four piece chicken tenders in the drive thru. Parked and went in and then had to wait 30 …
I just left the Wendy's in Norwalk on Imperial. After they tried to pass off a six piece chicken nuggets as a four piece chicken tenders in the drive thru. Parked and went in and then had to wait…
Food ok, ordered son of Baconnator but $8 just for a not so big burger and bake potato $6, sorry Wendy's your over priced.
Food ok, ordered son of Baconnator but $8 just for a not so big burger and bake potato $6, sorry Wendy's your over priced.
Fast food at it's finest, you definitely get what you pay for- SUPER GREASY burger with some descent tasting SALTY fries. #OneAndDone
A month ago, I walked up to the lobby around 6:30 PM (during work hours) and they locked the door as I was trying to open it. Understandable, so I waited in the drive thru for my mobile order; howe…
Nothing like it use to be, for that reason along is why I no longer go to fast food establishments. Little food and a lot of money. I'm good, bye 👋
Confirming Renee's review from a month ago, this location still has its doors locked despite being listed as allowing dine-in and carry-out. There are still no signs on the doors to this effect, and there are no COVID restrictions in place to demand this. Short staffing shouldn't affect whether people can walk inside to get their orders. At this point I still haven't received my order and the updated app doesn't confirm its status clearly. Wondering how hard I'm going to have to knock on the door to get my food!
Disappointing to say the least I usually love Wendy's but I'd recommend finding a different one the lady working the drive thru has a really heavy accent that's hard to understand that and the bad speaker quality doesn't help the fries were cold and although the place was fairly empty of customers it took them a bit to get our food soooo...yeah
There's always a big line for drive thru and it's the worst drive thru...and to get off there's always homeless people blocking entrance. Bathrooms are dirty, workers are sometimes friendly and give you what you ask for sometimes they just ignore you. I used to go there A LOT now I hardly go eventhough food is good, I just make the drive to the LA Mirada location 😏
the drive thru here was pretty quick and i came here during rush hour. they took my order quickly and they were able to get everything right. the food was hot and the team members that attended me were nice when they asked for my card and gave me the food i ordered
The service at this location is great. The only problem I have is the last two times I've been to this location my chicken nuggets we not freshly made. They were either not hot or I could tell they were reheated because they were super hard
My potato was burnt and old, my chili tasted old and the crackers were stale. My husband's $9 salad was just not worth it at all. We had a long weekend of events and we're too tired to cook ourselves and we're so disappointed. I will not go to this location again.
Very slow, if your asked to pull off to side to continue to wait for your order while other cars get thiers. Don't go or ask for refund. You'll be forgtten!
It was a rainy day and the floor in the dining area was wet and slippery. Service wasn't good; I was made to wait even thought I was the only one in line. I wasn't greeted.
My son wanted Wendy's and this was the closest to where we were. We walked in and the first booth you sat has a huge hole in it. The whole interior needs to be redone, looks dirty. There were only 2 workers so we had to wait to be helped then get our food. The soda machine was out of most of the sodas. The food did taste ok, the only saving grace.
I ordered with the app at least 20 times. I live next door and go here 3 times a week for the last six months. Put the $7 coupon in my cart (basically buy a burger get $7 off a second burger) but when you change your burger (I removed onions) the app keeps the coupon in the cart but removes it from your order. I didn’t notice this and was charged $15 for two burgers! I told the lady at the cash register and she said come back tomorrow and we will straighten it out. To make a long story short, this whole thing took me an hour the next day. Over a $7 coupon! Called Wendy’s corporate, They keep telling me the coupon is still in the cart then they sent me to the store. the manager fought with me for 15 minutes over this coupon!!! With customers waiting. He’s telling me, “why are you making a big deal out of this?” What!?!? Your app failed and you’re fighting with me. I told him I spend $25 a week at this place. I asked if he cares if he loses a customer. He gives me $7 cash out of the register and tells me to never come back! Funny thing is the lady at the cash register recognized me (ive seen her over 50 times) and says, “hi you were here yesterday. Do you want to talk to the supervisor about the coupon?” He comes out and he’s yelling right off the bat that this happened a month ago. He knows is happened yesterday, but he starts with a lie. Why???? Wendy’s, if you don’t want to honor your coupons, stop giving them out. I’m banned from this Wendy’s. I’ve been going to habit, rally’s and will get my chicken sandwiches from popeyes when it opens. Me and my family will never go to Wendy’s again. I wanted to try the Wendy’s breakfast but I was banned by the supervisor. I gave two stars because the food is good but the supervisor is grade F... As a business owner myself, Why why why does this even happen?!?! When ANY of my customers had a problem with a coupon, my employees ALL said, “sorry the coupon didn’t work, I just refunded your credit card.” Thats for anyone.
Normally I have a good experience at this location. Manager is great. Unfortunately this short, fat, miserable looking latina working the register mad dogged me the whole time I was there. Not only that, but she also tried to give me an old frozen frosty and thought I wouldnt notice. Shame on you. 😤
This location doesn't have a very comfortable/inviting dining area. The table we sat at was dirty and my sandwich had a big piece of wilted lettuce in it. I hadn't been there in awhile, not in a hurry to go back.
Really starting to hate this location. It's a franchise so prices are higher than a corporate store. They don't have a lot of employees so not sure why they raised prices when aren't really paying for more employees at $20 an hour. Over a year ago they started making their burgers and patties smaller. You pay more for less. And they don't allow you to use $1 drink coupon for a soda in the morning, but you can get a soda with a combo. I found a couple of corporate stores not too far away so I will just go to them from now on. Too bad since this one is 5 minutes away but to pay more & not get what I want is a deal breaker these days.
Went to the Norwalk location..The order taker must have to been new.he kept getting it wrong..I had a bacon biggy bag n my hubs has a double cheeseburger combo.we were the only people in the lobby and no napkins in the 2 holders, no catchup containers to fill for us to use..lobby could have used a cleaning and trash on top of the trash cans..we were about 6 just before dark we ate in and they forgot part of my order. ..there were 4 employees working drive thru was steady..probably won't go back to that location or any..
The asiago ranch chicken sandwich comes with the asiago, ranch, bacon, lettuce, and tomato. I ordered it with no lettuce or tomato. So, why did my sandwich only come with ranch? No bacon or ASIAGO, on the sandwich that has asiago in its name.
Worst wendys ive ever been to to start off they charge for sauces now including ketchup whatever i was fine with it i get home fridge seemed like if they were pulled out the fridge cold my chicken pa…
Went for the Wednesday event at 8:00 pm hoping to enjoy the event and food but we were turned away along with many others. The website claimed that the event started at 10:00 am and ended at 10:00 …
Came for the pop up event and terrible service on the whole thing. Line was at capacity way before 7 pm and it goes until 10 pm. So even though hours remained for the experience we didn't get to ex…
Worst place to eat. Horrible service. Surprised this place is still opened . They always tell you to park in drive thru so there time wont go up and get in trouble for having us wait 15 minutes for…
Worst place to eat. Horrible service. Surprised this place is still opened . They always tell you to park in drive thru so there time wont go up and get in trouble for having us wait 15 minutes for…
Food was not what I ordered , I ordered no veggies just American cheese with my chicken patty (didn't have the cheese in the sandwich) and I did not receive my drink. \nDrive through service was sl…
Yikes, don't expect to get fast service here because you'll find yourself waiting awhile before someone addresses you. I walk in for a pick up order, no one in line and two customers dining in. I g…
Yikes, don't expect to get fast service here because you'll find yourself waiting awhile before someone addresses you. I walk in for a pick up order, no one in line and two customers dining in. I g…
RIDICULOUS!!!\nI went to the drive through window, \nAt the speaker I asked for "the chicken sandwich that has BACON on it"\nThe guy said that was the number 10. \nI told him that was what I want…
This spot is absolutely trash honestly super disorganized and raw burgers if you like raw burgers this place is your go to. They even give you empty sauces with your order literally trash for you…
Wouldn't recommend spending your money at this location especially after 4pm they lock all the doors so you can't order inside and the people taking the orders can't even speak English how do these…
Came in for a fast lunch , ended up waiting 30 min for a chicken sandwich. There was no input on what was the long wait . There were about 10 people waiting inside and a long Drive through line .
The remodel of the dining area was very nice instead of spending money on that They should spend on better food The chili beans with cheese and onions was Luke warm the junior cheeseburger the edges were so burned it felt like chewing rocks The only thing they couldn't mess up was the chocolate frosty which was great I would not recommend this WENDYS to anybody
Bad customer service they don’t pay attention to your order through the drive through they permanently closed the dining area & public entrance is always locked. They very slow when you go through the drive through. Your items you ordered are always missing.
This Wendy's has f*c#ed up managers. They don't like you calling corporate on them. The manager will ask you why you called. And I just found out that's they shouldn't be telling you why you called corporate. But the manager doesn't care and will ask you why and tell you that you were in the wrong for doing that.
Honestly don’t even know where to start to begin with there inside is closed for what reason I don’t why and they expect for u to go threw drive thru but let me tell you they are really slow and take at least 10-15 mins per car and I’m not joking and to end they gave my food hella cold worse fast food spot I’ve been too would not recommend this place at all what a garbage of a store
The Norwalk location is supposed to open at 6:30 am and it never opens on time someone needs to fix this thumps down I wasn't able to get anything sat here for 20 minutes and it never opened on 9-6-24
Very bad customer service they take for ever to take orders and also t wrong orders and the managers are so rude
Manager is really rude and when you try to ask for ranch and ketchup he only gives you 1 ranch and 3 ketchup packets and if you try to ask for more he mad dogs you and says that theres a limit to get anymore! My frosty was over filled to the top coming out everywhere..
I would give the store a zero if possible. The cashier lied to me about my purchase and did not want to show me a receipt until I demanded the receipt, then I saw that she had overcharged me and did not apply my app promotion like she should have. She would not give me a refund and was very rude and disrespectful. I later talked to the store owner since this is a franchise and he did not care. The food I received was cold, not satisfactory and I wouldn’t even give it to my dog. I definitely recommend staying away from the store as they are dishonest, do not serve quality food, and do not care about your experience as a customer. Go someplace else like In-N-Out where they treat you like a valued customer!
Took way too long to order, TV was off. Then for dessert --- again --- I waited way too long to receive my ever-diminishing-sized Frosty. The fries were hot and the nuggets were lukewarm! Not this store's finest hour!
The dining area is closed. They offer no sign. Wanted to order in. Doors are locked at lunch time. Had to wait in the drive thru after I tried to open the locked door. Service grouch got my order. He said they are short staffed. Maybe the management is bad. Put a sign up to show the dining room is closed. Traffic is bad enough. And it is hard to get in the drive thru. I guess they are short on hospitality to. Step up manager! Do something to encourage employees to stay. I will not be coming back to this Wendy's.
Dining room is closed! No signs posted anywhere. There was people ON FOOT ordering at the drive through. Drive through was ridiculously slow & whoever was taking orders was clearly not doing their job. He repeated our order like 3 times & every time he said it wrong! It wasn't much of a surprise when we got our order & it was incorrect. Do better!
I think I've never been to Wendy's restaurant so I think overall I'm always gone to a maybe like two or three times this time I decided to come in bring my girls order the chicken sandwich which I think I don't know how it fast food restaurant can screw it up with this one did it's actually kind of bitter The taste is not as good as a lot of the other places. A customer service is horrible I asked the lady at the front to tell me what the kids meal had and she's mumbling so I can't really understand her so I'll get closer to her and ask her what is a having she gets mad at me for asking her three times because she's mumbling and she can't tell me what it's inside.
Instead of working the staff is just being inappropriate with each other, ignoring guest delivery drivers when they're coming to pick up their orders and on top of that, we get attitude not cool
I was craving WENDY'S today so i stopped @ this location today ordered a few items everything else was okay except for my crispy chicken sandwich. or should i say CRISPY CHICKEN CARDBOARD.!!I took the first bite and i literally felt like i took a bite of a piece of cardboard, it wasn't fresh @ all it felt like it was just sitting there for 3 hours. i got out to complain and asked for a fresh one, and the cook was being rude and i heard her say "is this too hard for you." she was having a bad day i guess.
I got the manager to admit he makes the rules as they go, He decided not to accept my coupons because they were too busy. LIKE I DIDN'T HAVE TO WAIT IN LINE TO ORDER!
Waited for like 25+ minutes in the drive thru on a Sunday evening, which I wouldn't normally be too upset about. However, after this wait I paid for my meal and asked the drive thru guy if there was anything else after he gave me my bags and he said no. I get home to realize they forgot a sandwich. I call to complain, and right away the guy knows about my missing sandwich but he can't refund my card any amount. Only thing he offered was if I drive back for a free meal voucher. No thanks. Do yourself a favor and just drive to the next closest one.
They supposedly open at 9AM but even though me and all my friends were looking forward to eating here, even at 9:15AM they were not open inside. I’ve worked fast food before, I have no idea how a restaurant isn’t open 15 minutes after opening. Wild.
Stopped by at lunch time. 15 minutes in, still have not gotten to place our order. Only saw 2 employees -- 1 taking orders from the drive-through, the other taking orders at the counter. We left and went elsewhere.
spooky looking place. very unfriendly looking menu to try and read behind the register. absolutely nothing hanging on the wall. just weird. very bare minimum of utensils n drink station. feels cold n unwelcoming like an abortion clinic must feel. should just shut down instead of looking that sad
Got my order wrong and super slow w worst experience ever
11/06/2024 Received the receipt for my order at 12:29pm. Received my food at 12:42pm. Fast food means fast, regardless of the lunch rush. Management is to blame.
I do a online order to pick-up inside and I order online since I only have 30mins for lunch, on the app and I've done thise before the lobby was open, today they closed lobby over half an hr before 10 when the window clearly says dine-in close at 10pm and now I can't est mu lunch.. they ignored me when I asked why our the time they close it until I told them I was there for a mobil order... I worked fast food and that's just not right, to order ahead and to be forced and ignored
Sorry to say it but this place has really taken a dive. It yous to be good. But the workers are just terrible. My most resent visit, was over charged almost $10 dollars by the drive thru lady who was obviously on drugs with all kinds of soars on her Hans and arms. And the food tasted like it had been sitting around for a bit. I know people make mistakes with I can handle but I don't want to be eating food from drug soar hands. Maybe she needed th $10 for a sack. Never again this location.
Yesterday I had a bad experience, I placed an order online, went to pick it up at the drive-thru, they gave me 2 packages and 2 drinks, then they closed the window, I ordered 2 hamburger combos with 10 nuggets, which were free due to the promotion, I thought they were inside the bags, but then at home I realized that they gave me my incomplete order and without the nuggets, I will have to change restaurants
I showed up at 10:31am and they did not want to seve me breakfast. Can someone tell me why the feel the need to sound absolutely absurd and say that they turned off the grills for breakfast. Absolutely terrible customer service. The supposed " manager " was trying to argue with me. I worked in the restaurant industry for over 15 years as a general manager and now district manager. I still don't understand the mindset of some of these restaurant employees. Do better and get proper customer service training.
Messed up my order ..I was the only customer there and you forgot bacon on my burger and you put all condiments on when I asked for ketchup only. Its really not a hard job. Not worth spending gas money to go back. Also just looked at my receipt and I was charged for a completely different order that was not mine and is not what was in the bag, I will be stopping by tomorrow to speak with the manager as nobody is answering the phone.
My family and I frequent this Wendy's a few times a week. We went to Wendy's 9:51 before the dining room was about to close. I have the receipt, I ordered the same thing as before, a Crispy Chicken Biggie Bag, and a Jr Bacon Cheeseburger Biggie Bag for my mom and brother. I ordered a 10 piece Spicy Nugget and large fry for myself. I ordered the Biggie Bags with plain sandwiches, as always, and I had a very long wait. When we got home, Mom's Crispy Chicken was not plain, had mayonnaise and lettuce (not what I ordered) and the bun was soggy. My brother's Jr Bacon Cheeseburger similarly had everything on it too. Nobody ate, except for me and my nuggets, except there were 2 plain nuggets among my spicy nuggets. It was a very disappointing experience.
Me and my family were in a hurry so we decided to go to Wendy's thinking it would be a quick meal. We ordered our food and waited but we ended up waiting 30 minutes for our food and still haven't gotten our food and we were in a hurry so we had no choice but to leave without getting our food and wasted 30 minutes for nothing.
DT order taker took my order incorrect and incomplete. All she said was anything else.. while verifying the order in my car the manager took out 2 bags out the window for the next car. That was completely unnecessary, I felt rushed. the service was bold , Order accuracy is a big opportunity for this location. Needless to say managers need to be trained in customer hospitality.
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12138 Imperial Hwy., Norwalk, CA 90650
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12138 Imperial Hwy., Norwalk, CA 90650
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historic building in Norwalk, California, United States
park in Los Angeles County, California, United States of America
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