Dunkin'

Dahiana Arias

I just move to the city and I been at this Dunkin 3 times and every time something wrong with my order I ordered donuts and got a bacon egg and cheese on a English muffin my coffe was supposed to be Butter pecan and I got pumpkin spices I know it was time to close but I always at least tips as well no matter what

Summer Buzon

If I could leave a 0 star review I would. Blonde lady with glasses that worked a shift today at 6:40pm was extremely rude from the second we pulled up to order, she didn’t even greet us she just said “what do you want”. As we pulled up to the window to get our drinks she was screaming and yelling in the lobby.

Dae17

Okaaaaayyyyyy I'm not one to use the b word but the person that took my order was exactly that, with a rude remark for every item I ordered and a good 3 or four OKAAAAYYYYYYYYYS. If you can't work in a fast paced customer service job then don't work Here especially during breakfast hours

Chloe Merigold

First they gave me my order completely backwards. I ordered a sausage egg and cheese on a plain bagel and a bacon egg and cheese wake up wrap. THEY GAVE IT BACKWARDS. So we politely asked them to fix it and you know what they did?? GAVE ME MY SANDWICH COLD. There was no reason for them to get my order wrong twice. There was three people working and only one other car in the drive thru with us. I do not recommend coming here.

TJ Mallon

Drive up order to window. 15 minutes. Still a car behind while the girl talks to woman in front of me and her dog. I was asked three times for my order and had to tell them it was same person. Slowest service in the world here.

Danny Koko

Slowest dunkin ever. 2 people working there, and they obviously need more. I ordered before I got here, and I'm still inside waiting over 10 minutes now. This is ridiculous, then all ya hear is the employees whining about how they've been here since this am and haven't had a break yet? It's not my problem and not an excuse in why I've been here 10+ minutes. Now everyone else is served, and they're standing there talking instead of doing my order, which I assume they don't even know about by the looks of it. And they're in there swearing up a storm, that's family friendly. I'm going on 15 mins now, and ya ask, and they say no clue? These guys are useless. I don't recommend them unless you have a half hr plus to hang around

Liana Piper

Not sure what this women’s problem was, however upon visiting the drive-through on May 8, 24 at approximately 12:30 Pm. I was asked to wait, once she was finally ready to take my order she did not respond when I placed the order so just drove up to the window. While at the window nothing was said to me she just stuck her hand out to take my credit card and just handed me the coffee with out saying a word again. EXTREMELY RUDE! This also isn’t the first time I have been treated with this lousy passive aggressive behavior by the people stationed at the drive-through. You are in the service industry, if you don’t like having to serve people GET ANOTHER JOB!!!!!

Kevin Yaghjian-Tison

This place is awful. Terrible service every time, ridiculous wait times, orders always wrong. Went yesterday and the drive through took 20 minutes start to finish, and two of my four coffees were wrong. Today, I ordered a coffee and pulled away and discovered they made it wrong (as usual), so I turned around and went back through the drive through. I told the speaker box girl that I just came through and there's no sugar in my coffee. She told me to pull to the window and she would give me sugar packets. I pulled to the window and the dude tried to give me sugar packets. I told him I'm not making a mess in my car by doing that I would like him to take the coffee back and put the sugar in inside. He told me they can't take the coffee back inside. So I said fine, I would like you to remake my coffee. He told me he can do that and just to pull up, so I did. He then came out and asked me how my coffee was made to remake it. When he brought my remade coffee and handed it to me and started walking away, he then turned around and asked if it was okay and if he could go back inside now. I told him they make it wrong all the time no matter what it is and it's ridiculous. He told me next time it happens, the smart thing to do would be to come inside. I told him it's raining and if they made my coffee correctly the first time there wouldn't be a problem. Absolutely absurd, will not be going there again.

Sassy mom

The customer service including the manager was horrible. I had not been in a while. I ordered my food and then I asked the lady how to use the app. She said it will just come off when I scan it and when she scanned it the offer I redeemed came off and the rewards I had stayed on. She was supposed to scan each one individually for the rewards so I got stuck getting charged almost 2 dollars for 6 tiny hashbrowns. I found have never ordered them if I knew I could not use a reward and an offer in the same bill so then I had to go back another time to redeem my two free ones. Then the manager said their was nothing she can do about it!!!!! If she was a good manager she should have done something to make it up but instead she attacked me for not knowing how to use the aop. Unbelievable. They always burn the hashbrowns and the croissant stuffers when ever you order them. Who wants burnt tasting food. I thought I would have better luck but their customer service is poor.

Diego Carrero

Avoid at all costs! This is the filthiest store I have ever entered in my life. The sitting and restroom areas have been wreaking of barf for the past month! First time I came I gave them the benefit of the doubt, but a month later I see that the workers just got used to it or don't care. The restroom and sitting area floors were littered with paper and food. The restroom trash bin looks like it has never been cleaned... ever. Please let's collectively stop going to have them change management or go out of business.