Chick-fil-A

This place is so amazing. Super kid friendly they have a play place inside give some toys in the kids meals. But the biggest thing is, their drive thru is so fast! The line might look long but they get you through so fast and efficiently. If you haven’t had this yet I would definitely recommend coming and trying it. Their fries and their ice are so great. Plus they also have a lot of success choices. I love Chick-fil-A!

Chick-fil-A consistently stands out among fast-food chains for its exceptional customer service, quality food, and attention to detail. The Kale Crunch Side is Chick-fil-A’s refreshing, healthy option that stands out among traditional fast-food sides. It’s made with a mix of curly kale and green cabbage, tossed in a light apple cider and Dijon mustard vinaigrette. The addition of roasted almonds gives it a satisfying crunch and a nutty depth that complements the tangy dressing. The flavor balance is impressive — slightly sweet, mildly tangy, and not overly dressed, which allows the fresh, earthy taste of the kale to shine. It’s a great choice if you’re looking to skip the fries but that's never possible. The waffle fries are a must!

Just wanted to showcase Rebekah’s excellent service in the drive thru. A customer left their drink on their car roof and began to drive off. Rebekah flagged him down and gave the drink to the customer. She then greeted me with a smile and recited my order accurately before passing it off. She is kind, professional and an exemplary employee! That was the best service I’ve ever gotten and witnessed at that location. Kudos to Rebekah!

I had the grilled chicken waffle fries and a diet lemonade everything was awesome and the best part even though I had my wallet the food was comped. I was doing some work for a few hours putting up drive-through signs for future customers. Manager was really sweet in paying for my meal.

Both fast AND good food! Excellent chicken, waffle fries, and fresh lemonade.

Always a pleasure. Great all around, not sure how they maintain this quality. Maybe the government should take notes🤔🤔

Always hot and fresh and everyone is so friendly.

I had the chicken strips meal, and I enjoyed it! The server was super friendly and polite, which made the experience even better. The food was delicious, and the wait time was just right. They are incredibly efficient, and I appreciate that so much!

Beautiful, fast and tasty. I really love the flowers!

Captain Harrelle

Beautiful, fast and tasty. I really love the flowers!

Always nice experience at chick fil a Service always cordial and on point. Nice atmosphere and good seating options at this location. Frosty lemonade is always a must!

I love how the employees come outside to deliver the food down the line of waiting cars instead of waiting for every car to reach the handoff point. Thanks for valuing your customers' time!

⸻ If you’re looking for comfort food wrapped in kindness, Chick-fil-A delivers every single time. Their classic chicken sandwich is everything you want it to be—perfectly seasoned, crisp on the outside, juicy on the inside, and tucked into that soft, buttery bun that somehow always tastes fresh. Pair it with their waffle fries and you’re instantly in a better mood. But the real show-stopper? The Peppermint Chip Milkshake. It’s hands-down one of the best seasonal treats out there. Thick, creamy, and loaded with crunchy peppermint and chocolate chips, it tastes like Christmas in a cup. Every sip is cold, sweet perfection, and it somehow manages to be festive without being overly sugary. Add in Chick-fil-A’s signature friendly service, spotless dining areas, and lightning-fast drive-thru, and you’ve got a place that just gets it right. Whether you’re grabbing a quick meal or treating yourself to that legendary Peppermint Chip shake, Chick-fil-A makes every visit feel like a little win in your day.

This Chick-Fil-A has great service and have to high light Beth's service going out of her way and beyond to give us the best attention I've ever received in any fast food service. She really highlighted our afternoon!

My first time dining in a Chick-fil-A and I was delighted with the old style personal service, no computer screens for ordering, just happy helpful people, even with the new server being trained on the job. I came back for ketchup and was given 3. The only lost star was because it was fairly crowded which is actually a + for popularity. It's got to be my favorite now. DLM

This chic fil a in particular is pretty great. Shoutout to Beth for her hospitality. Was having a rough day and she came by and suggested I tried Buffalo and avocado ranch together, even the thought of her coming by to say hello was super kind. She’s a blessing to this store.

JereMe

I love how the employees come outside to deliver the food down the line of waiting cars instead of waiting for every car to reach the handoff point. Thanks for valuing your customers' time!

Jeff Kukuk

⸻ If you’re looking for comfort food wrapped in kindness, Chick-fil-A delivers every single time. Their classic chicken sandwich is everything you want it to be—perfectly seasoned, crisp on the outside, juicy on the inside, and tucked into that soft, buttery bun that somehow always tastes fresh. Pair it with their waffle fries and you’re instantly in a better mood. But the real show-stopper? The Peppermint Chip Milkshake. It’s hands-down one of the best seasonal treats out there. Thick, creamy, and loaded with crunchy peppermint and chocolate chips, it tastes like Christmas in a cup. Every sip is cold, sweet perfection, and it somehow manages to be festive without being overly sugary. Add in Chick-fil-A’s signature friendly service, spotless dining areas, and lightning-fast drive-thru, and you’ve got a place that just gets it right. Whether you’re grabbing a quick meal or treating yourself to that legendary Peppermint Chip shake, Chick-fil-A makes every visit feel like a little win in your day.

Ben Sanchez

Staff there are very attentive and efficient. I complimented the busser as she kept the dining room perfect while also assisting guests!!

David Mow

My first time dining in a Chick-fil-A and I was delighted with the old style personal service, no computer screens for ordering, just happy helpful people, even with the new server being trained on the job. I came back for ketchup and was given 3. The only lost star was because it was fairly crowded which is actually a + for popularity. It's got to be my favorite now. DLM

Ea Rayos

This Chick-Fil-A has great service and have to high light Beth's service going out of her way and beyond to give us the best attention I've ever received in any fast food service. She really highlighted our afternoon!

Cassandra Kelly Flores

The employees are polite, punctual and respectful. There’s a sense of urgency to complete all orders in a timely fashion. Great Job!! Most Appreciated.

We were here January 23rd at 1:00 p.m. for a quick lunch. Great Chick Fil A location. The staff were excellent and friendly. We were served promptly and staff checked on us at our table to make su…

We were here January 23rd at 1:00 p.m. for a quick lunch. Great Chick Fil A location. The staff were excellent and friendly. We were served promptly and staff checked on us at our table to mak…

I stopped in to Chick-fil-a with some friends to get some lunch. The restaurant was busy, but they were able to handle the volume of customers well. The restrooms and dining room were clean and w…

Macaroni was disappointing, not like it use to be ... couldn't even enjoy it. It was better in the trash . .Fries, stale and unfresh and nasty ! This is about the 3rd time .

Macaroni was disappointing, not like it use to be ... couldn't even enjoy it. It was better in the trash . .fries, stale and unfresh and nasty ! This is about the 3rd time .

Place was dirty. Stuff all over the floor not swept up. Food and trays left on tables where people didnt throw remains away. Ordering counter had drink stains all over but not wiped up. Bathrooms has…

Place was dirty. Stuff all over the floor not swept up. food and trays left on tables where people didnt throw remains away. Ordering counter had drink stains all over but not wiped up. Bathrooms h…

I am not a huge fast food person, but every now and then on my way to work I will stop by this Chick-fil-A for breakfast. I tend to go for a breakfast burrito or a breakfast chicken biscuit. The br…

I am not a huge fast food person, but every now and then on my way to work I will stop by this Chick-fil-A for breakfast. I tend to go for a breakfast burrito or a breakfast chicken biscuit. The br…

I don't know what's happened to this location. It used to be excellent, but the food quality has gone way down. The waffle fries I got in my order today were inedible - cold and tasted like those t…

We were surprised this chick filet was dirty. This is the only one where we felt where cleaning was not a priority. Food was good, but not quality we have been accustomed to at other chick filets.

We were surprised this chick filet was dirty. This is the only one where we felt where cleaning was not a priority. food was good, but not quality we have been accustomed to at other chick filets.

Never been to a Chik Fila this slow. They don’t even have people outside with iPads like other locations. 25 minutes in the drive thru. Last time I’ll go to this one.

Food was good, however while going through the drive thru Mesha and Domenica were having a very negative in-depth conversation about a coworker of theirs. Meanwhile completely ignoring me while requesting specific sauces for my order. Customer experience was not their priority as they had their back to my vehicle facing inside the building gossiping very obnoxiously me and my passenger heard the entire conversation.

I’ve never had a bad experience from this chain - until last night. Ordered 4 kids meals in the drive thru and paid. I then said aren’t you going to ask for our drinks? She said oh you want drinks? That’ll be another 10.00. I said no- kids meals always come with drinks . She said but you already paid . I said it doesn’t matter - they come with drinks. She said but you already paid and agreed to your order. I said it’s your job to ask me what drink I want , not the other way around. She proceeded to argue so I asked for someone else. Someone else came over and I explained the situation and she said well you already paid so you’ll need to speak with a manager - we pulled up to the window and re-explained and she said you only ordered chicken nuggets not meals . I said I know what I ordered - 4 kids meals. If the clerk put it in wrong, that’s not my fault and it should be an easy fix. They still weren’t accommodating so we had to park and go inside to get a refund. I truly am shocked that they were arguing with me and not trying to show any guest recovery. Won’t return to this location.

Ordered Uber Eats at this location and made sure I ordered condiments. Normally, wouldn't make a big deal but it was my first meal of the day and I was absolutely looking forward to it. Currently eating my plain food and am not happy. Please do better.

Stephanie Cordero

Food was good, however while going through the drive thru Mesha and Domenica were having a very negative in-depth conversation about a coworker of theirs. Meanwhile completely ignoring me while requesting specific sauces for my order. Customer experience was not their priority as they had their back to my vehicle facing inside the building gossiping very obnoxiously me and my passenger heard the entire conversation.

Yeah 3 at best for food... however the staff is a 5 star for sure.. the 3 piece chicken was a 2 the fries were a soggy 0 and the nuggets were a 4. We were really disappointed!

Yeah 3 at best for food... however the staff is a 5 star for sure.. the 3 piece chicken was a 2 the fries were a soggy 0 and the nuggets were a 4. We were really disappointed!

Yeah 3 at best for food... however the staff is a 5 star for sure.. the 3 piece chicken was a 2 the fries were a soggy 0 and the nuggets were a 4. We were really disappointed!

Yeah 3 at best for food... however the staff is a 5 star for sure.. the 3 piece chicken was a 2 the fries were a soggy 0 and the nuggets were a 4. We were really disappointed!

Todays lunch was ok I guess but these prices for a chicken sandwich meal at $11 is getting nuts

I ordered two kids meals from this location, and pulled the fries from the bag like this when I made it home. They should really be filling the boxes up to the top and not half way. The customer service is usually good here, but the food is hit or miss.

Hello, I’ve been a regular at your drive-thru almost every night, but lately the service has been disappointing. Over the past week, my orders have been wrong several times — I was given chicken tenders instead of nuggets, received a stale salad, had no salad dressing included, and even got a spoon instead of a fork. It feels like the staff is rushing and not paying attention to details. I believe leadership needs to provide better training and remind the team to slow down and focus on accuracy. I usually enjoy Chick-fil-A, but this pattern has been frustrating and takes away from the quality I’ve come to expect.

So everytime I come here to get my coffee it’s never made right I ask for extra French vanilla syrup. They don’t give it to me. I go back in and let them know. The girl hands me creamer like I don’t know the difference. I don’t want free stuff I want yall to get it right when I’m there so I don’t have to do this.

I ordered a large and a medium fry, but ended up with two mediums because they did not fill the large fry all the way.

I have been coming to this Chick-fil-A for about 2 years and my food has always been good and there Customer service was good. Up into the point of tonight When all I wanted was a cobb salad with a modification had to wait about 25 min for my food the first time.Then had to get my salad remade which came out wrong again I asked for a manager and all he did was remake another salad which was another 25 min wait after all the back and forth and all he could say was would you like for me to refresh your beverages I was so shocked and mad because my husband was super late for work after this all the cars went by us plus new ones and we were still there.I have been in resturant business for over 10 years and would have handled it way different I would have made both meals fresh plus gave the customer a give card to come back for the inconvenience you want to solve a issue to keep ppl coming back and that was not the way.I do not leave reviews at all but I was really upset,now my husband is eating Soggy fries a cold sandwich and late for work.I left a 2 star because I had good service in the past up until tonight I now my view may not matter to most because everyone love Chick-fil-A but I won't come back.By the way I did eat any fries they gave us the fries like that they were so oily and almost empty.

Paityn Pohren

I ordered a large and a medium fry, but ended up with two mediums because they did not fill the large fry all the way.

Casandra Reyes

I have been coming to this Chick-fil-A for about 2 years and my food has always been good and there Customer service was good. Up into the point of tonight When all I wanted was a cobb salad with a modification had to wait about 25 min for my food the first time.Then had to get my salad remade which came out wrong again I asked for a manager and all he did was remake another salad which was another 25 min wait after all the back and forth and all he could say was would you like for me to refresh your beverages I was so shocked and mad because my husband was super late for work after this all the cars went by us plus new ones and we were still there.I have been in resturant business for over 10 years and would have handled it way different I would have made both meals fresh plus gave the customer a give card to come back for the inconvenience you want to solve a issue to keep ppl coming back and that was not the way.I do not leave reviews at all but I was really upset,now my husband is eating Soggy fries a cold sandwich and late for work.I left a 2 star because I had good service in the past up until tonight I now my view may not matter to most because everyone love Chick-fil-A but I won't come back.By the way I did eat any fries they gave us the fries like that they were so oily and almost empty.

Service, Drive-through and Price, is over-all 5 stars with Food at the top! However, since my lunch on Friday, 11-14-25, I developed a stomach irritation within 2 hours. Working through my day, by the 5 hr I became nauseous and could no longer continue my day. I was in bed for 3 days from that famous delicious chicken sandwich. * Cross-contamination exists everywhere.

Had a horrible experience/interaction with the staff here. I ordered a milkshake through the drive-thru and while I was waiting for it at the window I hear a staff mention ask about my order to another. The other staff tells them we’re waiting on the milkshake. The original staff says “what about this one?” Pointing to one sitting on the counter. The other staff says “that one has been sitting here for a while”. After hearing this, another minute or two goes by. That’s when I saw the staff pick up the old shake, rip off the receipt and hands it to me as if it were mine. I confront them about it and asked about the receipt he tore off. He proceeds to throw the receipt away and try to print another. I told him I heard the conversation and did not want it. He takes it back and in literally less than a minute of the interaction, walks back towards me and hands me the exact same milkshake as if he remade it. I’ve been coming to this Chik-Fil-A for almost 20 years. Never have I ever experienced such terrible service. I would mention the employee’s name but he zipped up his jacket so I could not read his name tag. He seemed like he could even had been leadership.

Every time I order from this location the proportions are always so little compared to other locations from the kale side salad to the hash brown bowl to the fries. I’m not sure why but it’s like I’m eating half the actual meal size. The food is good but not worth the price if I’m always getting half size meals.

Taurean Glover

Had a horrible experience/interaction with the staff here. I ordered a milkshake through the drive-thru and while I was waiting for it at the window I hear a staff mention ask about my order to another. The other staff tells them we’re waiting on the milkshake. The original staff says “what about this one?” Pointing to one sitting on the counter. The other staff says “that one has been sitting here for a while”. After hearing this, another minute or two goes by. That’s when I saw the staff pick up the old shake, rip off the receipt and hands it to me as if it were mine. I confront them about it and asked about the receipt he tore off. He proceeds to throw the receipt away and try to print another. I told him I heard the conversation and did not want it. He takes it back and in literally less than a minute of the interaction, walks back towards me and hands me the exact same milkshake as if he remade it. I’ve been coming to this Chik-Fil-A for almost 20 years. Never have I ever experienced such terrible service. I would mention the employee’s name but he zipped up his jacket so I could not read his name tag. He seemed like he could even had been leadership.

Itsmjayy

Every time I order from this location the proportions are always so little compared to other locations from the kale side salad to the hash brown bowl to the fries. I’m not sure why but it’s like I’m eating half the actual meal size. The food is good but not worth the price if I’m always getting half size meals.

Hold It in the Road Driving Academy

Service, Drive-through and Price, is over-all 5 stars with Food at the top! However, since my lunch on Friday, 11-14-25, I developed a stomach irritation within 2 hours. Working through my day, by the 5 hr I became nauseous and could no longer continue my day. I was in bed for 3 days from that famous delicious chicken sandwich. * Cross-contamination exists everywhere.

CHRISSY NICOLE

Hello, I’ve been a regular at your drive-thru almost every night, but lately the service has been disappointing. Over the past week, my orders have been wrong several times — I was given chicken tenders instead of nuggets, received a stale salad, had no salad dressing included, and even got a spoon instead of a fork. It feels like the staff is rushing and not paying attention to details. I believe leadership needs to provide better training and remind the team to slow down and focus on accuracy. I usually enjoy Chick-fil-A, but this pattern has been frustrating and takes away from the quality I’ve come to expect.

I made my last trip to this store location today. I've been going to this location for years, but something has changed here. Orders are completely and intentionally wrong. Last time, The kid read my…

I wish I could add a negative score. This is quite possibly the worst service I've ever experienced at what is probably one of my family's favorite businesses to patronize. \n\nNone of the employee…

I just don't get the fascination with Chick-fil-A. The food is hugely overpriced!! The service at this location is a joke. The drive thru employees actually handed my credit card to a car in front …

I just don't get the fascination with Chick-fil-A. The food is hugely overpriced!! The service at this location is a joke. The drive thru employees actually handed my credit card to a car in front …

Id it a zero if I could!!! Zero in food quality , zero in customer service!!! I ordered 8 piece grilled nuggets. What I got was a bowl of shredded up chicken that was extremely greasy and in no way…

this used to be one of the best locations in the Southwest Orlando area. However, they have fallen short so many times in the last year. I order a lot of drinks from this location as well as others…

This Location sucks Watered Down drinks no BBQ sauce or crackers for the soup customer services sucks not on point needs more training

This store NEVER gives you the sauces you order on delivery!! Or ketchup!!! Fail to provide straws for delivery. Bad lettuce in salad. No tomato in salad. Basic stuff…

I visit Chick-fil-A at least two times a month thoughout the Orlando market and this has to be the worse of them all....My chicken nuggets were burnt and dried out and my Cobb salad was a complete mess....Absolutely horrible food presentation....Corporate please investigate the standards at this store....Visit the place unannounced and you will see.

I am never one to complain or leave reviews but the way this was handled was crazy. Tried ordering a mobile order through their app usually never have issues with this location. But this time I ordered delivery through their app (never doing that again) only to get called by the restaurant saying the “order” was picked up HOURS ago. And the staff member LUIS was very RUDE!. Literally cutting us off asking who was talking as if that matters?? He kept going back and forth cutting me off and yelling. Was only trying to get clarified as to what happened with the order since he stated “the order never went through “ then saying it was stolen then saying it was already picked up hours later. Then Luis was just yelling telling us to call DoorDash . And saying that “it wasn’t that hard to understand” “someone stole the food that’s it” Attempted to speak to Luis through his yelling asked him to speak to a manager. Luis then proceeded to say “I have no time for this I have to get back to work” then hung up the phone after being asked for the manager. I have never had any bad experiences with Chick-fil-A ever. This was a first for me.

Staff here is very rude, they all need a better attitude, I went and two workers were too busy talking to one another when I was politely asking for my sauce that they missed and rolled their eyes at me.

The service at this location went down hill recently. Missing parts of the order with out taking it out and changing for it calming that it is out for the day. Attitude at the counter when you complain. And this is Tha final nail. Multiple hairs inside the biscuit bun Never coming back to this location

Stopped in to have lunch yesterday as the Chick-fil-A near where I live is closed for remodeling. I grew up in Atlanta so I love Chick-fil-A. This is the first time I ever ate at this Chick-fil-A . My chicken sandwich was barely warm and the chicken patty was actually smaller than the bun. I know it’s not the right size definitely didn’t get what I paid for and it was not juicy like it usually is This was really disappointing . And many of the other fast food restaurants, the chicken patty is bigger. I will not be back .

I usually love Chick-fil-A’s hot coffee and tolerate the tiny serving size because I thoroughly enjoy it. However, I’d never order from this location again. The picture says enough.

Every food experience I've had at this location, at least three times, has been awful. Chicken tastes more like plastic than usual. The fries are always too soft and unsalted, most recent visit they were white and almost translucent; I don't know how well you can tell in the picture. Their soda has been disgusting lately, too. Staff have been typical-chickfila friendly, tho.

Stephanie Ashdown

I usually love Chick-fil-A’s hot coffee and tolerate the tiny serving size because I thoroughly enjoy it. However, I’d never order from this location again. The picture says enough.

K B

Every food experience I've had at this location, at least three times, has been awful. Chicken tastes more like plastic than usual. The fries are always too soft and unsalted, most recent visit they were white and almost translucent; I don't know how well you can tell in the picture. Their soda has been disgusting lately, too. Staff have been typical-chickfila friendly, tho.

MCO CAPITAL

Stopped in to have lunch yesterday as the Chick-fil-A near where I live is closed for remodeling. I grew up in Atlanta so I love Chick-fil-A. This is the first time I ever ate at this Chick-fil-A . My chicken sandwich was barely warm and the chicken patty was actually smaller than the bun. I know it’s not the right size definitely didn’t get what I paid for and it was not juicy like it usually is This was really disappointing . And many of the other fast food restaurants, the chicken patty is bigger. I will not be back .

I placed a curbside order (before it began raining) and waited 20mins for it. It started raining so I finally pulled up to the workers in the drive thru lane and asked if curbside orders were still being brought out. I fully understand and respect the need to turn off the curbside option when its raining because employee safety is more important. Well the kid I asked told me yes they are, at that point an older woman sitting in the chair next to him chimes in with attitude to tell me that “NO, YOU HAVE TO GET IN THIS LINE AND GO AROUND” all she had to say was “Sorry that’s not an option when its raining, but if you get in line we can help you at the window”. The difference? The Attitude. Don’t believe me? Ask the blonde guy who looked at her in shock because of how she spoke to me. I thought Chik Fil A prided itself in excellent customer service. I guess not. Also during my wait I observed as some employees stood around doing nothing while one person handled all the curbside orders one by one, my order was one item that could be carried in one hand. This all happened on Thursday October 2nd at 10:30am.

We go to chick fil a alot but went to one that was not our usual location we will not go again we ordered sausage burritos first off they were really small about 3 inches and not close to being warm and the sausage was like it had been sitting awhile tough. Sadly disappointed will go to our regular one now

I recently visited Chick-fil-A and ordered the Cobb salad, but unfortunately, it wasn’t the experience I was expecting. The cheese on the salad was very stretchy and had an odd taste to it. It didn’t seem fresh and left an unpleasant aftertaste that took away from the overall flavor. I also added grilled nuggets, and they were chewy and not very well done. Instead of being tender and juicy, they were tough and hard to enjoy. Normally, I would have gone back to ask for it to be remade, but I was already very tired and didn’t have the energy to return to the counter and wait for a replacement. Because of that, I just left disappointed. Overall, this visit didn’t meet my expectations, and I probably won’t be coming back to this location.I recently visited Chick-fil-A and ordered the Cobb salad, but unfortunately, it wasn’t the experience I was expecting.

Maybe the worst service and manger help at any fast food place. I did a large order on the ap (10 chicken biscuits and 8 breakfast burritos) at 7:05 am. I arrived in the drive-thru at 7:22 am. I was still waiting at 7:44 am. I went in and asked the manager what was going on. She asked my name, I told her and she said "well that's a large order sir". Well thank you for letting me know and that is exactly why I ordered it at 7:05 am on the ap. NEVER AGAIN! That is the last time I give Chik-fil-a my $100 plus order

The disrespect and racial profiling I experienced this morning at this location was disgraceful, saddening and I’m still in shock. I will never return and I will scream it from the mountain top to everyone I know not to return. Can not wait to download my dash cam video so I can share my excellent start to finish.

If you’re thinking about eating at this location, do yourself a favor and don’t. God forbid something is wrong with your order or if like me, you need to place a catering order. For starters, I attempted to call the day prior up until right before I showed up. Was informed by management that they intentionally avoid all calls. I got there just for them to tell me they were out of macaroni and cheese. Had they answered my call and informed me over the phone, I could’ve stopped at several Chick-fil-A’s prior to arriving at this one. It’s the holidays and I was trying to make it convenient by stopping by there before I went to Walmart in the same plaza. DO BETTER CHICK-FIL-A!!

Ashley Ward

If you’re thinking about eating at this location, do yourself a favor and don’t. God forbid something is wrong with your order or if like me, you need to place a catering order. For starters, I attempted to call the day prior up until right before I showed up. Was informed by management that they intentionally avoid all calls. I got there just for them to tell me they were out of macaroni and cheese. Had they answered my call and informed me over the phone, I could’ve stopped at several Chick-fil-A’s prior to arriving at this one. It’s the holidays and I was trying to make it convenient by stopping by there before I went to Walmart in the same plaza. DO BETTER CHICK-FIL-A!!

J C

Maybe the worst service and manger help at any fast food place. I did a large order on the ap (10 chicken biscuits and 8 breakfast burritos) at 7:05 am. I arrived in the drive-thru at 7:22 am. I was still waiting at 7:44 am. I went in and asked the manager what was going on. She asked my name, I told her and she said "well that's a large order sir". Well thank you for letting me know and that is exactly why I ordered it at 7:05 am on the ap. NEVER AGAIN! That is the last time I give Chik-fil-a my $100 plus order

Nereida Vazquez

I placed a curbside order (before it began raining) and waited 20mins for it. It started raining so I finally pulled up to the workers in the drive thru lane and asked if curbside orders were still being brought out. I fully understand and respect the need to turn off the curbside option when its raining because employee safety is more important. Well the kid I asked told me yes they are, at that point an older woman sitting in the chair next to him chimes in with attitude to tell me that “NO, YOU HAVE TO GET IN THIS LINE AND GO AROUND” all she had to say was “Sorry that’s not an option when its raining, but if you get in line we can help you at the window”. The difference? The Attitude. Don’t believe me? Ask the blonde guy who looked at her in shock because of how she spoke to me. I thought Chik Fil A prided itself in excellent customer service. I guess not. Also during my wait I observed as some employees stood around doing nothing while one person handled all the curbside orders one by one, my order was one item that could be carried in one hand. This all happened on Thursday October 2nd at 10:30am.